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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00731239
Service Request Number: 21-00731239 • Address: 721 EDGEDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00731239
Address
721 EDGEDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-08-08T12:04:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-08T12:04:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65029951882715400,-96.83433025299315000)
Unique Key
500t000000pC3GNAA0
21-00725231
Service Request Number: 21-00725231 • Address: 3200 E KIEST BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00725231
Address
3200 E KIEST BLVD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-05T15:38:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-05T15:38:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72955659373288000,-96.78503402725660000)
Unique Key
500t000000pBDkQAAW
20-01018895
Service Request Number: 20-01018895 • Address: 9035 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01018895
Address
9035 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-11T11:06:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-11T11:06:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82619812674273000,-96.70786574232199000)
Unique Key
500t000000aSX5SAAW
21-00725867
Service Request Number: 21-00725867 • Address: 6255 NORTHWOOD RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00725867
Address
6255 NORTHWOOD RD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-06T09:10:58.000
Updated Date
2023-06-09T00:47:48.000
Closed Date
2021-08-06T09:10:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86965084337755600,-96.79844133386550000)
Unique Key
500t000000pBJvYAAW
21-00430939
Service Request Number: 21-00430939 • Address: 5726 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00430939
Address
5726 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T14:10:33.000
Updated Date
2023-06-09T01:36:38.000
Closed Date
2021-05-13T14:10:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89218965543703600,-96.80743353521396000)
Unique Key
500t000000lfLLsAAM
21-00431034
Service Request Number: 21-00431034 • Address: 2215 MAY ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00431034
Address
2215 MAY ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-05-13T14:27:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-13T14:27:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77131921467931000,-96.82766351690282000)
Unique Key
500t000000lfM3PAAU
21-00729765
Service Request Number: 21-00729765 • Address: 3635 ESPANOLA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00729765
Address
3635 ESPANOLA DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed
Created Date
2021-08-07T09:54:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-07T09:54:34.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86853831984094400,-96.85788143413177000)
Unique Key
500t000000pBp2nAAC
20-01011202
Service Request Number: 20-01011202 • Address: 11650 QUINCY LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01011202
Address
11650 QUINCY LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed
Created Date
2020-10-08T13:10:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T13:10:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90700150907227000,-96.81330241773726000)
Unique Key
500t000000aSAWkAAO
21-00721997
Service Request Number: 21-00721997 • Address: 325 N ST PAUL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00721997
Address
325 N ST PAUL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-08-05T09:59:30.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-05T09:59:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78302125548082600,-96.79666374984174000)
Unique Key
500t000000pAm9XAAS
21-00722864
Service Request Number: 21-00722864 • Address: 9701 PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00722864
Address
9701 PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-05T12:14:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-05T12:14:46.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88015197140964600,-96.80424962568848000)
Unique Key
500t000000pAtrdAAC
20-01015473
Service Request Number: 20-01015473 • Address: 5820 ELAM RD, DALLAS, TX, 75217 • City Council District: 7
Service Request Number
20-01015473
Address
5820 ELAM RD, DALLAS, TX, 75217
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-10T23:59:00.000
Status
Closed
Created Date
2020-10-09T13:12:05.000
Updated Date
2023-06-09T03:55:30.000
Closed Date
2020-10-09T13:12:05.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71984669248864000,-96.72481515405046000)
Unique Key
500t000000aSMaJAAW
21-00449030
Service Request Number: 21-00449030 • Address: 4308 LAREN LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00449030
Address
4308 LAREN LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-18T14:51:32.000
Updated Date
2023-06-09T01:07:36.000
Closed Date
2021-05-18T14:51:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92103637185766000,-96.83584733829060000)
Unique Key
500t000000mAohZAAS
21-00688007
Service Request Number: 21-00688007 • Address: 2200 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00688007
Address
2200 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T12:24:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-26T12:24:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77851583721939500,-96.85755468104995000)
Unique Key
500t000000oox4cAAA
21-00730494
Service Request Number: 21-00730494 • Address: INWOOD RD & N STEMMONS FWY SB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00730494
Address
INWOOD RD & N STEMMONS FWY SB, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed
Created Date
2021-08-07T16:11:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-07T16:11:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81094986550079500,-96.84979809055834000)
Unique Key
500t000000pBw82AAC
21-00617866
Service Request Number: 21-00617866 • Address: 11009 WONDERLAND TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00617866
Address
11009 WONDERLAND TRL, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-04T20:15:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-04T20:15:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89803188805967000,-96.84497267750051000)
Unique Key
500t000000nyqpwAAA
21-00431049
Service Request Number: 21-00431049 • Address: 13505 FAR HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00431049
Address
13505 FAR HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T14:29:37.000
Updated Date
2023-06-09T01:36:40.000
Closed Date
2021-05-13T14:29:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93227022286904000,-96.78051586956879000)
Unique Key
500t000000lfLYqAAM
21-00430874
Service Request Number: 21-00430874 • Address: 2208 N MASTERS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00430874
Address
2208 N MASTERS DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T14:02:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-13T14:02:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75035725163381000,-96.64793433647374000)
Unique Key
500t000000lfL1iAAE
21-00708594
Service Request Number: 21-00708594 • Address: 6814 SOUTH RIDGE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00708594
Address
6814 SOUTH RIDGE DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-08-01T13:57:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-01T13:57:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82908392517748000,-96.74409013011724000)
Unique Key
500t000000p8fbWAAQ
21-00730162
Service Request Number: 21-00730162 • Address: 8487 CLOVER MEADOW DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00730162
Address
8487 CLOVER MEADOW DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-07T12:49:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-07T12:49:10.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89374879130662000,-96.73502779089188000)
Unique Key
500t000000pBsGNAA0
21-00432644
Service Request Number: 21-00432644 • Address: 2500 FOREMAN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00432644
Address
2500 FOREMAN ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T13:46:02.000
Updated Date
2023-06-09T01:36:38.000
Closed Date
2021-05-13T13:46:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77624457460332500,-96.74587994875972000)
Unique Key
500t000000lfXHmAAM
21-00504213
Service Request Number: 21-00504213 • Address: 2959 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00504213
Address
2959 TOWNSEND DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-06-03T16:25:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T16:25:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89883750575499000,-96.87911552765601000)
Unique Key
500t000000mj8MzAAI
21-00727267
Service Request Number: 21-00727267 • Address: 5728 LA VISTA DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00727267
Address
5728 LA VISTA DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T12:40:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T12:40:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81257444893632000,-96.76844025031420000)
Unique Key
500t000000pBTWeAAO
21-00785731
Service Request Number: 21-00785731 • Address: 347 E 9TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00785731
Address
347 E 9TH ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed
Created Date
2021-08-25T10:01:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-25T10:01:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74795676896372000,-96.82024288860424000)
Unique Key
500t000000q0NokAAE
20-01022961
Service Request Number: 20-01022961 • Address: 4258 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01022961
Address
4258 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-12T16:18:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T16:18:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00402016482050000,-96.83829055908593000)
Unique Key
500t000000aSj7BAAS
21-00447325
Service Request Number: 21-00447325 • Address: 3714 HIGHGROVE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00447325
Address
3714 HIGHGROVE DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-18T10:22:22.000
Updated Date
2023-06-09T00:57:12.000
Closed Date
2021-05-18T10:22:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86882603272534500,-96.85559300520221000)
Unique Key
500t000000mAce7AAC
21-00488835
Service Request Number: 21-00488835 • Address: 4428 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00488835
Address
4428 W LOVERS LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-05-30T13:30:18.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-05-30T13:30:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85106196071373000,-96.83380645836723000)
Unique Key
500t000000mhMktAAE
21-00350391
Service Request Number: 21-00350391 • Address: 7349 ROCKHURST DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00350391
Address
7349 ROCKHURST DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-04-20T10:37:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-20T10:37:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84906344240419400,-96.73974131032827000)
Unique Key
500t000000kgjP9AAI
21-00503539
Service Request Number: 21-00503539 • Address: N HENDERSON AVE & N CENTRAL EXPY SB, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00503539
Address
N HENDERSON AVE & N CENTRAL EXPY SB, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-03T14:50:59.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-03T14:50:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82199144454662600,-96.78612501302612000)
Unique Key
500t000000mj4aDAAQ
20-01003712
Service Request Number: 20-01003712 • Address: 6561 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01003712
Address
6561 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-10-06T20:31:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-06T20:31:46.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83249560161202400,-96.74812872490860000)
Unique Key
500t000000aRoraAAC
21-00732806
Service Request Number: 21-00732806 • Address: 3202 CHERRYWOOD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00732806
Address
3202 CHERRYWOOD AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-08-09T09:42:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-09T09:42:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82650555097971000,-96.82854744888050000)
Unique Key
500t000000pCJhCAAW
20-01003658
Service Request Number: 20-01003658 • Address: 18905 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01003658
Address
18905 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-10-06T20:07:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-06T20:07:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00958358043455000,-96.86161126997570000)
Unique Key
500t000000aRonbAAC
21-00445714
Service Request Number: 21-00445714 • Address: 2942 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00445714
Address
2942 TOWNSEND DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T13:53:38.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-13T13:53:38.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89856352124003000,-96.87955288446648000)
Unique Key
500t000000mARZEAA4
20-01214005
Service Request Number: 20-01214005 • Address: 861 N WINDOMERE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01214005
Address
861 N WINDOMERE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-03T00:59:00.000
Status
Closed
Created Date
2020-12-18T01:49:23.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-18T01:49:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75351598976627000,-96.84509070204908000)
Unique Key
500t000000dGs6sAAC
21-00197388
Service Request Number: 21-00197388 • Address: 2388 VICTORY PARK LN, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00197388
Address
2388 VICTORY PARK LN, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-03-04T18:48:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T18:48:11.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78704295685887000,-96.80923541394728000)
Unique Key
500t000000hoKpIAAU
21-00080651
Service Request Number: 21-00080651 • Address: S MALCOLM X BLVD & HICKORY ST, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
21-00080651
Address
S MALCOLM X BLVD & HICKORY ST, DALLAS, TX, 75226
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-01-27T03:44:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-27T03:44:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77707694605382000,-96.77688950134078000)
Unique Key
500t000000fdJaIAAU
21-00729409
Service Request Number: 21-00729409 • Address: 3696 ALMAZAN DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00729409
Address
3696 ALMAZAN DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-06T23:26:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-06T23:26:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86417254275480000,-96.85629542635246000)
Unique Key
500t000000pBlLrAAK
21-00734744
Service Request Number: 21-00734744 • Address: 9600 ROYAL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00734744
Address
9600 ROYAL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T14:30:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T14:30:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89243388625863000,-96.73789819662473000)
Unique Key
500t000000pXYg6AAG
21-00373884
Service Request Number: 21-00373884 • Address: 5221 REXTON LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00373884
Address
5221 REXTON LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T14:22:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T14:22:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85072851454758000,-96.74962979205799000)
Unique Key
500t000000l9FejAAE
21-00115923
Service Request Number: 21-00115923 • Address: 5827 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00115923
Address
5827 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-06T12:25:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-06T12:25:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80472174300036400,-96.75407900811858000)
Unique Key
500t000000gNDl4AAG
21-00732784
Service Request Number: 21-00732784 • Address: 10959 YORKSPRING PL, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00732784
Address
10959 YORKSPRING PL, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-08-09T09:39:02.000
Updated Date
2023-06-09T00:48:53.000
Closed Date
2021-08-09T09:39:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86089214535791000,-96.69500313093208000)
Unique Key
500t000000pCJQuAAO
21-00722842
Service Request Number: 21-00722842 • Address: 2255 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00722842
Address
2255 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-05T12:09:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-05T12:09:51.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80321554023401400,-96.78795726093665000)
Unique Key
500t000000pAtZNAA0
21-00695698
Service Request Number: 21-00695698 • Address: HUDSON ST & HUBERT ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00695698
Address
HUDSON ST & HUBERT ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-28T06:33:48.000
Updated Date
2023-06-09T00:41:27.000
Closed Date
2021-07-28T06:33:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81005924382553500,-96.76691659720550000)
Unique Key
500t000000oq3IOAAY
20-01139800
Service Request Number: 20-01139800 • Address: MARSH LN & NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01139800
Address
MARSH LN & NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-11-20T08:30:30.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-11-20T08:30:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90231163403657000,-96.85626717018530000)
Unique Key
500t000000cY13xAAC
21-00339328
Service Request Number: 21-00339328 • Address: 2606 LANECREST DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00339328
Address
2606 LANECREST DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed
Created Date
2021-04-16T08:46:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-16T08:46:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81326019989959000,-96.69690711859790000)
Unique Key
500t000000kfLfoAAE
21-00188641
Service Request Number: 21-00188641 • Address: 6030 MILTON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00188641
Address
6030 MILTON ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed
Created Date
2021-03-03T07:48:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-03T07:48:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84929019400360000,-96.76353781742617000)
Unique Key
500t000000hnXQfAAM
21-00045190
Service Request Number: 21-00045190 • Address: GREAT TRINITY FOREST WAY & N JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00045190
Address
GREAT TRINITY FOREST WAY & N JIM MILLER RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed
Created Date
2021-01-15T12:31:19.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-01-15T12:31:19.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71321385916056000,-96.70016908632404000)
Unique Key
500t000000egjzBAAQ
21-00728280
Service Request Number: 21-00728280 • Address: 415 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00728280
Address
415 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-06T15:23:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-06T15:23:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66250666639728000,-96.81765446798943000)
Unique Key
500t000000pBbYXAA0
21-00090166
Service Request Number: 21-00090166 • Address: MILLER RD & SANDEN DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00090166
Address
MILLER RD & SANDEN DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-31T00:59:00.000
Status
Closed
Created Date
2021-01-29T13:52:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-29T13:52:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89445729789538600,-96.69393966546376000)
Unique Key
500t000000feVybAAE
21-00732200
Service Request Number: 21-00732200 • Address: 11751 QUINCY LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00732200
Address
11751 QUINCY LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-07T16:42:32.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-07T16:42:32.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90834563951313600,-96.81403664006741000)
Unique Key
500t000000pCECRAA4
21-00670499
Service Request Number: 21-00670499 • Address: 3602 STRASBOURG MEWS, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00670499
Address
3602 STRASBOURG MEWS, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-07-20T16:43:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-20T16:43:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.70024914290246000,-96.94531510508406000)
Unique Key
500t000000oNDszAAG
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