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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00206045
Service Request Number: 21-00206045 • Address: 2914 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00206045
Address
2914 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-10T00:59:00.000
Status
Closed
Created Date
2021-03-08T12:23:13.000
Updated Date
2023-06-09T02:17:48.000
Closed Date
2021-03-08T12:23:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71110392539711000,-96.82172613876712000)
Unique Key
500t000000iZIhOAAW
21-00451320
Service Request Number: 21-00451320 • Address: 18303 JUSTICE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00451320
Address
18303 JUSTICE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-19T11:13:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-19T11:13:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00321989664405500,-96.86138310437099000)
Unique Key
500t000000mB42zAAC
21-00451219
Service Request Number: 21-00451219 • Address: 5300 EMERSON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00451219
Address
5300 EMERSON AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-19T12:16:40.000
Updated Date
2023-06-09T01:08:11.000
Closed Date
2021-05-19T12:16:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84598493830601000,-96.82121118591034000)
Unique Key
500t000000mB43eAAC
21-00763088
Service Request Number: 21-00763088 • Address: 7119 DEBBE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00763088
Address
7119 DEBBE DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-08-18T09:47:34.000
Updated Date
2023-06-09T00:21:27.000
Closed Date
2021-08-18T09:47:34.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.99393560208213000,-96.78343546216294000)
Unique Key
500t000000pwwahAAA
21-00772670
Service Request Number: 21-00772670 • Address: ARAPAHO RD & KINGSCREST CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00772670
Address
ARAPAHO RD & KINGSCREST CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T09:42:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T09:42:18.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96211460766224000,-96.78137247152047000)
Unique Key
500t000000pyJvQAAU
21-00451482
Service Request Number: 21-00451482 • Address: EMPIRE CENTRAL & N STEMMONS FWY SB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00451482
Address
EMPIRE CENTRAL & N STEMMONS FWY SB, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-05-19T12:56:59.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-19T12:56:59.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82651555918854000,-96.87244228507788000)
Unique Key
500t000000mB5vuAAC
21-00449013
Service Request Number: 21-00449013 • Address: W WHEATLAND RD & OLD HICKORY TRL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00449013
Address
W WHEATLAND RD & OLD HICKORY TRL, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-18T15:00:24.000
Updated Date
2023-06-09T01:07:38.000
Closed Date
2021-05-18T15:00:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64750213783378000,-96.86554191446054000)
Unique Key
500t000000mAoInAAK
21-00727569
Service Request Number: 21-00727569 • Address: 2906 SOUTHLAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00727569
Address
2906 SOUTHLAND ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T13:31:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T13:31:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75790845676403500,-96.75184330670615000)
Unique Key
500t000000pBVnQAAW
21-00764755
Service Request Number: 21-00764755 • Address: 4014 CEDAR ELM LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00764755
Address
4014 CEDAR ELM LN, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-08-18T13:54:32.000
Updated Date
2023-06-09T00:21:44.000
Closed Date
2021-08-18T13:54:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78989599078204000,-96.86203474557755000)
Unique Key
500t000000pxAqdAAE
21-00734121
Service Request Number: 21-00734121 • Address: 4756 ELM LEAF DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00734121
Address
4756 ELM LEAF DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-08-09T12:48:57.000
Updated Date
2023-06-09T00:43:03.000
Closed Date
2021-08-09T12:48:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67804847422480000,-96.90312057106695000)
Unique Key
500t000000pXSw5AAG
21-00446086
Service Request Number: 21-00446086 • Address: 2807 LOCKHART AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00446086
Address
2807 LOCKHART AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-18T10:01:13.000
Updated Date
2023-06-09T00:57:10.000
Closed Date
2021-05-18T10:01:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81985871741060000,-96.66681348870169000)
Unique Key
500t000000mASvFAAW
21-00764309
Service Request Number: 21-00764309 • Address: 4858 FALLON PL, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00764309
Address
4858 FALLON PL, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-08-18T12:31:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T12:31:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78387423176900000,-96.70875169077252000)
Unique Key
500t000000px6KkAAI
21-00766408
Service Request Number: 21-00766408 • Address: 5100 WANETA DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00766408
Address
5100 WANETA DR, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T13:27:05.000
Updated Date
2023-06-09T00:21:42.000
Closed Date
2021-08-18T13:27:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83897813371082000,-96.82429904660073000)
Unique Key
500t000000pxPdtAAE
21-00453349
Service Request Number: 21-00453349 • Address: 4128 BOWSER AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00453349
Address
4128 BOWSER AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-19T13:29:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-19T13:29:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81641648359116000,-96.80874281075091000)
Unique Key
500t000000mBHFSAA4
21-00768927
Service Request Number: 21-00768927 • Address: 2700 HARRY HINES BLVD, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00768927
Address
2700 HARRY HINES BLVD, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T13:49:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T13:49:01.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79242187729272000,-96.80753907222021000)
Unique Key
500t000000pxoUhAAI
21-00769355
Service Request Number: 21-00769355 • Address: 3275 RIO GRANDE AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00769355
Address
3275 RIO GRANDE AVE, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T12:31:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T12:31:13.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70476026457876600,-96.88305345363041000)
Unique Key
500t000000pxplsAAA
21-00734370
Service Request Number: 21-00734370 • Address: WALNUT ST & ABRAMS RD, DALLAS, TX, 75081 • City Council District: 10
Service Request Number
21-00734370
Address
WALNUT ST & ABRAMS RD, DALLAS, TX, 75081
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-09T13:29:33.000
Updated Date
2023-06-09T00:43:05.000
Closed Date
2021-08-09T13:29:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92398223647646000,-96.73601831632658000)
Unique Key
500t000000pXVU3AAO
21-00451444
Service Request Number: 21-00451444 • Address: 154 BON AIRE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00451444
Address
154 BON AIRE DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-05-19T12:50:53.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-19T12:50:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86285406759627400,-96.70553728562929000)
Unique Key
500t000000mB5ZaAAK
21-00447315
Service Request Number: 21-00447315 • Address: 6807 CLIFFBROOK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00447315
Address
6807 CLIFFBROOK DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-18T14:24:14.000
Updated Date
2023-06-09T01:07:34.000
Closed Date
2021-05-18T14:24:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94478893314406000,-96.78781088519693000)
Unique Key
500t000000mAcRnAAK
21-00446832
Service Request Number: 21-00446832 • Address: 3072 PONDER DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00446832
Address
3072 PONDER DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-18T13:03:42.000
Updated Date
2023-06-09T01:07:31.000
Closed Date
2021-05-18T13:03:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88415334992023000,-96.87496140799450000)
Unique Key
500t000000mAYwcAAG
21-00762915
Service Request Number: 21-00762915 • Address: 2622 SAN DIEGO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00762915
Address
2622 SAN DIEGO DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-08-18T09:28:14.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-18T09:28:14.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.85451240171708000,-96.66927143469971000)
Unique Key
500t000000pwvZIAAY
21-00763751
Service Request Number: 21-00763751 • Address: 8926 REDONDO DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00763751
Address
8926 REDONDO DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-08-18T11:05:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T11:05:46.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82342144443300000,-96.70747712519221000)
Unique Key
500t000000px1NIAAY
21-00206149
Service Request Number: 21-00206149 • Address: 418 DU BOIS AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00206149
Address
418 DU BOIS AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-10T00:59:00.000
Status
Closed
Created Date
2021-03-08T12:36:19.000
Updated Date
2023-06-09T02:17:50.000
Closed Date
2021-03-08T12:36:19.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74506129305558000,-96.78939693765454000)
Unique Key
500t000000iZJ07AAG
21-00763916
Service Request Number: 21-00763916 • Address: 7624 CLIFFBROOK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00763916
Address
7624 CLIFFBROOK DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-08-18T11:32:21.000
Updated Date
2023-06-09T00:21:37.000
Closed Date
2021-08-18T11:32:21.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.94582575091135000,-96.77439444713373000)
Unique Key
500t000000px36uAAA
21-00448924
Service Request Number: 21-00448924 • Address: 7815 YAMINI DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00448924
Address
7815 YAMINI DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-18T20:23:29.000
Updated Date
2023-06-09T01:07:49.000
Closed Date
2021-05-18T20:23:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90347246901606000,-96.77414966420162000)
Unique Key
500t000000mAn4KAAS
21-00764702
Service Request Number: 21-00764702 • Address: W CLARENDON DR & S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00764702
Address
W CLARENDON DR & S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-21T23:59:00.000
Status
Closed
Created Date
2021-08-18T13:46:27.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-08-18T13:46:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73491299931912000,-96.87434827589917000)
Unique Key
500t000000pxAI0AAM
21-00451821
Service Request Number: 21-00451821 • Address: 11760 CORAL HILLS PL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00451821
Address
11760 CORAL HILLS PL, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-19T13:46:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-19T13:46:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90586832265716000,-96.86693789013681000)
Unique Key
500t000000mB8AiAAK
21-00726455
Service Request Number: 21-00726455 • Address: 3400 GILLESPIE ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00726455
Address
3400 GILLESPIE ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-06T10:38:15.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-06T10:38:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80352165063258000,-96.80551695740223000)
Unique Key
500t000000pBNrZAAW
21-00764137
Service Request Number: 21-00764137 • Address: 2700 PARNELL ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00764137
Address
2700 PARNELL ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-08-18T12:04:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-18T12:04:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76154846491000000,-96.78354916967577000)
Unique Key
500t000000px4G6AAI
21-00724082
Service Request Number: 21-00724082 • Address: 2500 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00724082
Address
2500 N HASKELL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-05T15:44:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-05T15:44:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80516892011346000,-96.78967166172170000)
Unique Key
500t000000pB4FnAAK
20-00992243
Service Request Number: 20-00992243 • Address: CUSHING DR & S MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00992243
Address
CUSHING DR & S MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-10-02T15:26:07.000
Updated Date
2023-06-09T04:00:58.000
Closed Date
2020-10-02T15:26:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70499816836125000,-96.64864487404537000)
Unique Key
500t000000ZlChsAAF
21-00451462
Service Request Number: 21-00451462 • Address: 8923 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00451462
Address
8923 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-19T12:53:35.000
Updated Date
2023-06-09T01:08:13.000
Closed Date
2021-05-19T12:53:35.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75452830187869000,-96.66997651270889000)
Unique Key
500t000000mB5nlAAC
21-00764409
Service Request Number: 21-00764409 • Address: 2100 NAVARO ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00764409
Address
2100 NAVARO ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T10:16:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-18T10:16:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.77176288848776400,-96.84698862000210000)
Unique Key
500t000000px7cvAAA
21-00764560
Service Request Number: 21-00764560 • Address: 6702 ORIOLE DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00764560
Address
6702 ORIOLE DR, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-18T13:23:28.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-18T13:23:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83947588891800000,-96.82415218908062000)
Unique Key
500t000000px9IDAAY
21-00763381
Service Request Number: 21-00763381 • Address: 18100 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00763381
Address
18100 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-08-18T10:20:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T10:20:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99772796281892000,-96.76759368416334000)
Unique Key
500t000000pwxycAAA
21-00445324
Service Request Number: 21-00445324 • Address: HAWTHORNE AVE & LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00445324
Address
HAWTHORNE AVE & LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-18T09:34:34.000
Updated Date
2023-06-09T00:57:08.000
Closed Date
2021-05-18T09:34:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81973538224675500,-96.81477399216608000)
Unique Key
500t000000mAOwUAAW
21-00206042
Service Request Number: 21-00206042 • Address: 6314 LUPTON DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00206042
Address
6314 LUPTON DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-10T00:59:00.000
Status
Closed
Created Date
2021-03-08T12:23:03.000
Updated Date
2023-06-09T02:17:48.000
Closed Date
2021-03-08T12:23:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87687733981092500,-96.79710737927438000)
Unique Key
500t000000iZIj9AAG
21-00451594
Service Request Number: 21-00451594 • Address: 3319 CITATION DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00451594
Address
3319 CITATION DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-19T13:14:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-19T13:14:08.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.88317688344798000,-96.86702779799025000)
Unique Key
500t000000mAzV8AAK
20-01021306
Service Request Number: 20-01021306 • Address: 4200 CEDAR LAKE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01021306
Address
4200 CEDAR LAKE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-12T12:03:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T12:03:16.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77392876760446000,-96.68570673150722000)
Unique Key
500t000000aSfcMAAS
20-01014701
Service Request Number: 20-01014701 • Address: 2420 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01014701
Address
2420 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-09T11:01:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-09T11:01:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71888821787855000,-96.82046893104393000)
Unique Key
500t000000aSKTLAA4
21-00722889
Service Request Number: 21-00722889 • Address: 5700 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00722889
Address
5700 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-05T12:19:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-05T12:19:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83008137882690400,-96.82631919402772000)
Unique Key
500t000000pAu6OAAS
21-00726720
Service Request Number: 21-00726720 • Address: 6900 MIDDLEBURY DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00726720
Address
6900 MIDDLEBURY DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T11:13:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T11:13:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84829440507356000,-96.73896076546434000)
Unique Key
500t000000pBPUzAAO
21-00695698
Service Request Number: 21-00695698 • Address: HUDSON ST & HUBERT ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00695698
Address
HUDSON ST & HUBERT ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-28T06:33:48.000
Updated Date
2023-06-09T00:41:27.000
Closed Date
2021-07-28T06:33:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81005924382553500,-96.76691659720550000)
Unique Key
500t000000oq3IOAAY
20-01022595
Service Request Number: 20-01022595 • Address: 5100 YOUNGBLOOD RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01022595
Address
5100 YOUNGBLOOD RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-12T15:27:00.000
Updated Date
2023-06-09T04:04:10.000
Closed Date
2020-10-12T15:27:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67695244069037000,-96.73242409403699000)
Unique Key
500t000000aSiOLAA0
21-00444910
Service Request Number: 21-00444910 • Address: 7031 BREMERTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00444910
Address
7031 BREMERTON DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-18T08:40:48.000
Updated Date
2023-06-09T00:57:04.000
Closed Date
2021-05-18T08:40:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99563602807826000,-96.78274515139117000)
Unique Key
500t000000mAM9VAAW
21-00731812
Service Request Number: 21-00731812 • Address: 5201 UNIVERSITY HILLS BLVD, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00731812
Address
5201 UNIVERSITY HILLS BLVD, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-08-08T18:22:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-08T18:22:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68214157950610000,-96.80541042105412000)
Unique Key
500t000000pC97UAAS
21-00732525
Service Request Number: 21-00732525 • Address: BAILEY AVE & LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00732525
Address
BAILEY AVE & LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-08-09T09:01:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-09T09:01:01.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71399759151203000,-96.75871957259423000)
Unique Key
500t000000pCHKKAA4
21-00732363
Service Request Number: 21-00732363 • Address: 2001 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00732363
Address
2001 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-08-09T08:27:54.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-09T08:27:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77615250853780500,-96.77636198941944000)
Unique Key
500t000000pCFy4AAG
21-00734735
Service Request Number: 21-00734735 • Address: DEEP HILL CIR & MESA GLEN LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00734735
Address
DEEP HILL CIR & MESA GLEN LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-09T14:29:26.000
Updated Date
2023-06-09T00:43:09.000
Closed Date
2021-08-09T14:29:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69344260523644000,-96.86320595054227000)
Unique Key
500t000000pXYgZAAW
21-00729447
Service Request Number: 21-00729447 • Address: 300 N HILL AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00729447
Address
300 N HILL AVE, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-06T16:15:57.000
Updated Date
2023-06-09T00:48:11.000
Closed Date
2021-08-06T16:15:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78907411232628000,-96.77318559514260000)
Unique Key
500t000000pBmKnAAK
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