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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00740717
Service Request Number: 21-00740717 • Address: 1007 W PAGE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00740717
Address
1007 W PAGE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-08T21:31:40.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-08T21:31:40.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74034321387296000,-96.83948858459814000)
Unique Key
500t000000pYU6dAAG
21-00579833
Service Request Number: 21-00579833 • Address: 10600 PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00579833
Address
10600 PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T18:23:11.000
Updated Date
2023-06-12T01:18:32.000
Closed Date
2021-06-23T18:23:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89001195723718500,-96.80371974927343000)
Unique Key
500t000000nPoGPAA0
21-00733879
Service Request Number: 21-00733879 • Address: 3687 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00733879
Address
3687 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-09T11:29:46.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-09T11:29:46.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80813165364505000,-96.80778890870232000)
Unique Key
500t000000pXR9kAAG
21-00725075
Service Request Number: 21-00725075 • Address: SHAFTER DR & WARRINGTON DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00725075
Address
SHAFTER DR & WARRINGTON DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-08-05T20:39:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-05T20:39:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77374761995072600,-96.67936720411755000)
Unique Key
500t000000pBC7iAAG
21-00723914
Service Request Number: 21-00723914 • Address: 5028 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00723914
Address
5028 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-05T15:17:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-05T15:17:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75462700089723000,-96.75104363105470000)
Unique Key
500t000000pB2SbAAK
21-00722190
Service Request Number: 21-00722190 • Address: 3090 NOWITZKI WAY, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00722190
Address
3090 NOWITZKI WAY, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-08-05T10:27:10.000
Updated Date
2023-06-09T00:37:28.000
Closed Date
2021-08-05T10:27:10.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78901590028259000,-96.81066221814623000)
Unique Key
500t000000pAnnWAAS
21-00582312
Service Request Number: 21-00582312 • Address: BONNIE VIEW RD & L B J FWY EB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00582312
Address
BONNIE VIEW RD & L B J FWY EB, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-24T12:11:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-24T12:11:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65493444325642000,-96.75060805361815000)
Unique Key
500t000000nQ7WdAAK
21-00448924
Service Request Number: 21-00448924 • Address: 7815 YAMINI DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00448924
Address
7815 YAMINI DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-18T20:23:29.000
Updated Date
2023-06-09T01:07:49.000
Closed Date
2021-05-18T20:23:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90347246901606000,-96.77414966420162000)
Unique Key
500t000000mAn4KAAS
21-00732639
Service Request Number: 21-00732639 • Address: 9200 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00732639
Address
9200 S HAMPTON RD, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T09:18:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T09:18:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.63647380681509000,-96.85687908903812000)
Unique Key
500t000000pCIN2AAO
21-00733497
Service Request Number: 21-00733497 • Address: 5111 DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00733497
Address
5111 DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-09T09:55:02.000
Updated Date
2023-06-09T00:48:55.000
Closed Date
2021-08-09T09:55:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81809067709140000,-96.82764716210448000)
Unique Key
500t000000pXL77AAG
21-00580078
Service Request Number: 21-00580078 • Address: 6523 STEFANI DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00580078
Address
6523 STEFANI DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-23T20:32:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T20:32:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.87821728293920000,-96.79278796496929000)
Unique Key
500t000000nPqR6AAK
21-00725348
Service Request Number: 21-00725348 • Address: 10400 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00725348
Address
10400 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-06T06:33:13.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-06T06:33:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.83650373342356000,-96.67139799352059000)
Unique Key
500t000000pBFkaAAG
21-00388715
Service Request Number: 21-00388715 • Address: 11062 TASCOSA ST, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00388715
Address
11062 TASCOSA ST, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-05-01T18:45:41.000
Updated Date
2023-06-09T01:42:51.000
Closed Date
2021-05-01T18:45:41.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84681250922946000,-96.66970460549128000)
Unique Key
500t000000lBBqIAAW
21-00733783
Service Request Number: 21-00733783 • Address: 5502 MEADOW NEST DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00733783
Address
5502 MEADOW NEST DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T11:56:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T11:56:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67894790026429000,-96.90012347995720000)
Unique Key
500t000000pXQKwAAO
21-00733990
Service Request Number: 21-00733990 • Address: STELLA AVE & FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00733990
Address
STELLA AVE & FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-09T07:50:30.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-09T07:50:30.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72774088831073000,-96.80866922435777000)
Unique Key
500t000000pXS9RAAW
20-01026812
Service Request Number: 20-01026812 • Address: 4353 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01026812
Address
4353 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed
Created Date
2020-10-13T14:17:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-13T14:17:34.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85135247248743000,-96.83579296823370000)
Unique Key
500t000000aSxADAA0
21-00735105
Service Request Number: 21-00735105 • Address: 11202 WYATT ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00735105
Address
11202 WYATT ST, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T15:26:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T15:26:21.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85171427438087500,-96.68635515668946000)
Unique Key
500t000000pXbjbAAC
21-00447485
Service Request Number: 21-00447485 • Address: FIRELIGHT LN & NEDRA WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00447485
Address
FIRELIGHT LN & NEDRA WAY, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-18T14:42:42.000
Updated Date
2023-06-09T01:07:36.000
Closed Date
2021-05-18T14:42:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96466613044757600,-96.79369367355017000)
Unique Key
500t000000mAdT0AAK
21-00733153
Service Request Number: 21-00733153 • Address: 2200 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00733153
Address
2200 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-08-09T10:31:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-09T10:31:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86653315452156000,-96.90569879471326000)
Unique Key
500t000000pXLCEAA4
21-00725110
Service Request Number: 21-00725110 • Address: 2500 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00725110
Address
2500 N HASKELL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-05T15:44:24.000
Updated Date
2023-06-09T00:47:31.000
Closed Date
2021-08-05T15:44:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80516892011346000,-96.78967166172170000)
Unique Key
500t000000pBCW4AAO
21-00729914
Service Request Number: 21-00729914 • Address: 1200 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00729914
Address
1200 N HASKELL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-07T10:56:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-07T10:56:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79577324307921000,-96.77875992726632000)
Unique Key
500t000000pBq0BAAS
21-00727819
Service Request Number: 21-00727819 • Address: 7933 BRIARIDGE RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00727819
Address
7933 BRIARIDGE RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T14:12:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T14:12:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95758263778794400,-96.77174962109758000)
Unique Key
500t000000pBXlUAAW
21-00727201
Service Request Number: 21-00727201 • Address: 2812 FAIRMOUNT ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00727201
Address
2812 FAIRMOUNT ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T12:29:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T12:29:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79743523644723500,-96.80471360849693000)
Unique Key
500t000000pBSjpAAG
21-00730854
Service Request Number: 21-00730854 • Address: 9247 DOVE MEADOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00730854
Address
9247 DOVE MEADOW DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-07T18:52:27.000
Updated Date
2023-06-09T00:48:32.000
Closed Date
2021-08-07T18:52:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90274086425653600,-96.74173333651970000)
Unique Key
500t000000pBzpkAAC
21-00732404
Service Request Number: 21-00732404 • Address: 5614 DEL ROY DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00732404
Address
5614 DEL ROY DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T08:38:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T08:38:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90543032022609000,-96.81042480842663000)
Unique Key
500t000000pCGInAAO
21-00450722
Service Request Number: 21-00450722 • Address: 5106 W HANOVER AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00450722
Address
5106 W HANOVER AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-05-19T11:14:00.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-19T11:14:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85504765902227600,-96.82389126735876000)
Unique Key
500t000000mB19AAAS
21-00763404
Service Request Number: 21-00763404 • Address: 4843 ELENA ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00763404
Address
4843 ELENA ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-08-18T10:22:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T10:22:54.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.69880262063419000,-96.76848127830925000)
Unique Key
500t000000pwyo3AAA
21-00449013
Service Request Number: 21-00449013 • Address: W WHEATLAND RD & OLD HICKORY TRL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00449013
Address
W WHEATLAND RD & OLD HICKORY TRL, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-18T15:00:24.000
Updated Date
2023-06-09T01:07:38.000
Closed Date
2021-05-18T15:00:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64750213783378000,-96.86554191446054000)
Unique Key
500t000000mAoInAAK
21-00451797
Service Request Number: 21-00451797 • Address: 5601 RIDGEDALE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00451797
Address
5601 RIDGEDALE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-19T13:43:37.000
Updated Date
2023-06-09T01:08:17.000
Closed Date
2021-05-19T13:43:37.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82563972427363600,-96.77225787352258000)
Unique Key
500t000000mB82FAAS
21-00727569
Service Request Number: 21-00727569 • Address: 2906 SOUTHLAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00727569
Address
2906 SOUTHLAND ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T13:31:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T13:31:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75790845676403500,-96.75184330670615000)
Unique Key
500t000000pBVnQAAW
21-00769497
Service Request Number: 21-00769497 • Address: ARAPAHO RD & KINGSCREST CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00769497
Address
ARAPAHO RD & KINGSCREST CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T09:42:18.000
Updated Date
2023-06-09T00:21:27.000
Closed Date
2021-08-18T09:42:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96211460766224000,-96.78137247152047000)
Unique Key
500t000000pxsFmAAI
21-00446086
Service Request Number: 21-00446086 • Address: 2807 LOCKHART AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00446086
Address
2807 LOCKHART AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-18T10:01:13.000
Updated Date
2023-06-09T00:57:10.000
Closed Date
2021-05-18T10:01:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81985871741060000,-96.66681348870169000)
Unique Key
500t000000mASvFAAW
21-00453702
Service Request Number: 21-00453702 • Address: 10522 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00453702
Address
10522 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-19T12:50:52.000
Updated Date
2023-06-09T01:08:13.000
Closed Date
2021-05-19T12:50:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87881267289589000,-96.70365736604855000)
Unique Key
500t000000mBW5ZAAW
21-00764454
Service Request Number: 21-00764454 • Address: 5900 SUNDAY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00764454
Address
5900 SUNDAY ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T10:02:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-18T10:02:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74248899709981000,-96.75524596618932000)
Unique Key
500t000000px7aMAAQ
21-00763683
Service Request Number: 21-00763683 • Address: 4747 VETERANS DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00763683
Address
4747 VETERANS DR, DALLAS, TX, 75216
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-08-18T10:55:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T10:55:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69435179444856000,-96.78306859603170000)
Unique Key
500t000000px0hgAAA
21-00451203
Service Request Number: 21-00451203 • Address: 2525 CARLISLE ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00451203
Address
2525 CARLISLE ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-19T12:14:33.000
Updated Date
2023-06-09T01:08:11.000
Closed Date
2021-05-19T12:14:33.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79988607842220000,-96.80671704157264000)
Unique Key
500t000000mB446AAC
21-00734121
Service Request Number: 21-00734121 • Address: 4756 ELM LEAF DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00734121
Address
4756 ELM LEAF DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-08-09T12:48:57.000
Updated Date
2023-06-09T00:43:03.000
Closed Date
2021-08-09T12:48:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67804847422480000,-96.90312057106695000)
Unique Key
500t000000pXSw5AAG
21-00764690
Service Request Number: 21-00764690 • Address: W CLARENDON DR & COOMBS CREEK DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00764690
Address
W CLARENDON DR & COOMBS CREEK DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-21T23:59:00.000
Status
Closed
Created Date
2021-08-18T13:45:17.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-08-18T13:45:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73492801929007400,-96.87821510518872000)
Unique Key
500t000000px9p3AAA
21-00451662
Service Request Number: 21-00451662 • Address: HOLLY AVE & SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00451662
Address
HOLLY AVE & SAN JACINTO ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-19T13:24:07.000
Updated Date
2023-06-09T01:08:15.000
Closed Date
2021-05-19T13:24:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80256205110437400,-96.77888654731689000)
Unique Key
500t000000mB7BfAAK
21-00447315
Service Request Number: 21-00447315 • Address: 6807 CLIFFBROOK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00447315
Address
6807 CLIFFBROOK DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-18T14:24:14.000
Updated Date
2023-06-09T01:07:34.000
Closed Date
2021-05-18T14:24:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94478893314406000,-96.78781088519693000)
Unique Key
500t000000mAcRnAAK
21-00446832
Service Request Number: 21-00446832 • Address: 3072 PONDER DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00446832
Address
3072 PONDER DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-18T13:03:42.000
Updated Date
2023-06-09T01:07:31.000
Closed Date
2021-05-18T13:03:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88415334992023000,-96.87496140799450000)
Unique Key
500t000000mAYwcAAG
21-00465923
Service Request Number: 21-00465923 • Address: 1364 N COLLETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00465923
Address
1364 N COLLETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-19T12:34:10.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-19T12:34:10.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.80475153764801000,-96.77187978906592000)
Unique Key
500t000000mMkGKAA0
21-00766367
Service Request Number: 21-00766367 • Address: 3408 FLAIR DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00766367
Address
3408 FLAIR DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T10:09:50.000
Updated Date
2023-06-09T00:21:31.000
Closed Date
2021-08-18T10:09:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90309602998921400,-96.86374193990859000)
Unique Key
500t000000pxO7nAAE
21-00451514
Service Request Number: 21-00451514 • Address: 3527 CULVER ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00451514
Address
3527 CULVER ST, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-19T13:02:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-19T13:02:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79053742286430400,-96.73485570329173000)
Unique Key
500t000000mB6BOAA0
21-00764807
Service Request Number: 21-00764807 • Address: 3315 CHERRYWOOD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00764807
Address
3315 CHERRYWOOD AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T10:56:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-18T10:56:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82762244547742000,-96.82768450357446000)
Unique Key
500t000000pxBguAAE
21-00206045
Service Request Number: 21-00206045 • Address: 2914 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00206045
Address
2914 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-10T00:59:00.000
Status
Closed
Created Date
2021-03-08T12:23:13.000
Updated Date
2023-06-09T02:17:48.000
Closed Date
2021-03-08T12:23:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71110392539711000,-96.82172613876712000)
Unique Key
500t000000iZIhOAAW
21-00451320
Service Request Number: 21-00451320 • Address: 18303 JUSTICE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00451320
Address
18303 JUSTICE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-19T11:13:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-19T11:13:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00321989664405500,-96.86138310437099000)
Unique Key
500t000000mB42zAAC
21-00451219
Service Request Number: 21-00451219 • Address: 5300 EMERSON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00451219
Address
5300 EMERSON AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-19T12:16:40.000
Updated Date
2023-06-09T01:08:11.000
Closed Date
2021-05-19T12:16:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84598493830601000,-96.82121118591034000)
Unique Key
500t000000mB43eAAC
21-00763088
Service Request Number: 21-00763088 • Address: 7119 DEBBE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00763088
Address
7119 DEBBE DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-08-18T09:47:34.000
Updated Date
2023-06-09T00:21:27.000
Closed Date
2021-08-18T09:47:34.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.99393560208213000,-96.78343546216294000)
Unique Key
500t000000pwwahAAA
21-00772670
Service Request Number: 21-00772670 • Address: ARAPAHO RD & KINGSCREST CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00772670
Address
ARAPAHO RD & KINGSCREST CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T09:42:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-18T09:42:18.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96211460766224000,-96.78137247152047000)
Unique Key
500t000000pyJvQAAU
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