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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Dataset fields
Showing 50 real records
20-00993901
Service Request Number: 20-00993901 • Address: 8510 LAKEMONT DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00993901
Address
8510 LAKEMONT DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-02T16:55:13.000
Updated Date
2023-06-09T04:01:05.000
Closed Date
2020-10-02T16:55:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85502423161454000,-96.84242010527151000)
Unique Key
500t000000ZlGr0AAF
20-00994661
Service Request Number: 20-00994661 • Address: 5800 BLACKWELL ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00994661
Address
5800 BLACKWELL ST, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-04T02:47:06.000
Updated Date
2023-06-09T04:01:23.000
Closed Date
2020-10-04T02:47:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86688971380061000,-96.76570301000147000)
Unique Key
500t000000ZlIk1AAF
21-00347276
Service Request Number: 21-00347276 • Address: 533 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00347276
Address
533 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-04-19T13:44:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-19T13:44:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74142679217912000,-96.83085579321747000)
Unique Key
500t000000kgGjcAAE
21-00240839
Service Request Number: 21-00240839 • Address: 7132 WILD VALLEY DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00240839
Address
7132 WILD VALLEY DR, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-17T13:42:30.000
Updated Date
2023-06-09T02:08:07.000
Closed Date
2021-03-17T13:42:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85603611886340000,-96.73904177101873000)
Unique Key
500t000000icg6HAAQ
20-01094297
Service Request Number: 20-01094297 • Address: MARSH LN & TIMBER TRAIL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01094297
Address
MARSH LN & TIMBER TRAIL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T11:12:31.000
Updated Date
2023-06-09T03:29:43.000
Closed Date
2020-11-05T11:12:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88617862946078000,-96.85623545695562000)
Unique Key
500t000000bkhMdAAI
21-00450671
Service Request Number: 21-00450671 • Address: 7108 LONDON FOG DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00450671
Address
7108 LONDON FOG DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-19T09:09:10.000
Updated Date
2023-06-09T01:07:57.000
Closed Date
2021-05-19T09:09:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76257969230925000,-96.69797907776645000)
Unique Key
500t000000mB00WAAS
21-00696327
Service Request Number: 21-00696327 • Address: 2719 BETHURUM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00696327
Address
2719 BETHURUM AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-07-28T12:27:43.000
Updated Date
2023-06-09T00:41:46.000
Closed Date
2021-07-28T12:27:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74653919097323000,-96.75249944781250000)
Unique Key
500t000000oq9MkAAI
21-00725216
Service Request Number: 21-00725216 • Address: 3638 CRANE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00725216
Address
3638 CRANE ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-08-05T23:23:31.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-05T23:23:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78608802523141500,-96.88076845605087000)
Unique Key
500t000000pBDemAAG
20-01019833
Service Request Number: 20-01019833 • Address: N JIM MILLER RD & MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01019833
Address
N JIM MILLER RD & MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-12T08:43:28.000
Updated Date
2023-06-09T03:56:10.000
Closed Date
2020-10-12T08:43:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77275013434431000,-96.70016561390331000)
Unique Key
500t000000aScOUAA0
21-00731936
Service Request Number: 21-00731936 • Address: FOREST LN & TI BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00731936
Address
FOREST LN & TI BLVD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-01T23:59:00.000
Status
Closed
Created Date
2021-08-08T21:13:02.000
Updated Date
2023-06-09T00:48:45.000
Closed Date
2021-08-08T21:13:02.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90928891913145500,-96.75865244989922000)
Unique Key
500t000000pCAchAAG
21-00449076
Service Request Number: 21-00449076 • Address: 10817 DAMON LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00449076
Address
10817 DAMON LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-19T06:51:14.000
Updated Date
2023-06-09T01:07:51.000
Closed Date
2021-05-19T06:51:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89583811090855000,-96.86993260030417000)
Unique Key
500t000000mApvdAAC
21-00729825
Service Request Number: 21-00729825 • Address: W DAVIS ST & N MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00729825
Address
W DAVIS ST & N MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed
Created Date
2021-08-07T10:20:54.000
Updated Date
2023-06-09T00:48:23.000
Closed Date
2021-08-07T10:20:54.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74952500241809000,-96.84650329436492000)
Unique Key
500t000000pBpOnAAK
21-00634649
Service Request Number: 21-00634649 • Address: 1214 BELLEAU AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00634649
Address
1214 BELLEAU AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-09T09:45:01.000
Updated Date
2023-06-09T00:46:03.000
Closed Date
2021-07-09T09:45:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75984797586448000,-96.84389048358750000)
Unique Key
500t000000o10eTAAQ
21-00731246
Service Request Number: 21-00731246 • Address: S POLK ST & CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00731246
Address
S POLK ST & CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-08-08T12:10:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-08T12:10:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64996386703697000,-96.84011904617647000)
Unique Key
500t000000pC3KUAA0
21-00723077
Service Request Number: 21-00723077 • Address: 1410 FAYETTE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00723077
Address
1410 FAYETTE ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-05T11:26:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-05T11:26:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74197695853140000,-96.80200625268643000)
Unique Key
500t000000pAw8SAAS
21-00725332
Service Request Number: 21-00725332 • Address: 10200 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00725332
Address
10200 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-06T06:21:08.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-06T06:21:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83137527334893000,-96.67471443925241000)
Unique Key
500t000000pBFUdAAO
21-00724114
Service Request Number: 21-00724114 • Address: FRANKFORD RD & PEAR RIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00724114
Address
FRANKFORD RD & PEAR RIDGE DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-08-05T15:49:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-05T15:49:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99904492760644000,-96.82476756880911000)
Unique Key
500t000000pB4FQAA0
21-00730610
Service Request Number: 21-00730610 • Address: 2418 COOPER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00730610
Address
2418 COOPER ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-08-07T18:19:52.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-07T18:19:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76149973676180000,-96.76693410680550000)
Unique Key
500t000000pBxUfAAK
21-00726392
Service Request Number: 21-00726392 • Address: 3620 DOROTHY AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00726392
Address
3620 DOROTHY AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T10:29:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T10:29:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82796916426081000,-96.82166660684254000)
Unique Key
500t000000pBNQxAAO
21-00725307
Service Request Number: 21-00725307 • Address: 1529 SUNVIEW DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00725307
Address
1529 SUNVIEW DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-06T05:49:20.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-06T05:49:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68360913046680600,-96.61247550154667000)
Unique Key
500t000000pBFQGAA4
21-00728594
Service Request Number: 21-00728594 • Address: 300 N HILL AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00728594
Address
300 N HILL AVE, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-08-06T16:15:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-06T16:15:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78907411232628000,-96.77318559514260000)
Unique Key
500t000000pBe51AAC
21-00735492
Service Request Number: 21-00735492 • Address: 1847 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00735492
Address
1847 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T16:28:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T16:28:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80305325305923000,-96.78264554080780000)
Unique Key
500t000000pXeaSAAS
21-00724643
Service Request Number: 21-00724643 • Address: 7772 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00724643
Address
7772 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-08-05T17:10:46.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-05T17:10:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65293390877855000,-96.75045346110059000)
Unique Key
500t000000pB6GwAAK
21-00722173
Service Request Number: 21-00722173 • Address: 10600 AUDELIA RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00722173
Address
10600 AUDELIA RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-08-05T10:23:36.000
Updated Date
2023-06-09T00:37:28.000
Closed Date
2021-08-05T10:23:36.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89300319505089000,-96.71759856828247000)
Unique Key
500t000000pAna7AAC
21-00729388
Service Request Number: 21-00729388 • Address: 11502 FOREST HEIGHTS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00729388
Address
11502 FOREST HEIGHTS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-06T16:42:16.000
Updated Date
2023-06-09T00:48:13.000
Closed Date
2021-08-06T16:42:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90548354543996000,-96.87335827384472000)
Unique Key
500t000000pBl4WAAS
21-00734094
Service Request Number: 21-00734094 • Address: 1338 S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00734094
Address
1338 S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-09T12:45:04.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-09T12:45:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.73254121386591500,-96.79986010205913000)
Unique Key
500t000000pXT8WAAW
21-00735068
Service Request Number: 21-00735068 • Address: 6738 BRIAR COVE DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00735068
Address
6738 BRIAR COVE DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T15:19:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T15:19:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94386608379114000,-96.78903330174258000)
Unique Key
500t000000pXbA7AAK
21-00725404
Service Request Number: 21-00725404 • Address: 3800 NOBLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00725404
Address
3800 NOBLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-05T18:11:56.000
Updated Date
2023-06-09T00:47:38.000
Closed Date
2021-08-05T18:11:56.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80791344761254000,-96.79465980699985000)
Unique Key
500t000000pBGQbAAO
21-00582040
Service Request Number: 21-00582040 • Address: ROYAL LN & GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00582040
Address
ROYAL LN & GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-24T11:37:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-24T11:37:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89356159192441000,-96.75348883995132000)
Unique Key
500t000000nQ5qPAAS
21-00589856
Service Request Number: 21-00589856 • Address: 8418 FREEPORT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00589856
Address
8418 FREEPORT DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-23T18:05:43.000
Updated Date
2023-06-12T01:18:32.000
Closed Date
2021-06-23T18:05:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.80878656120486000,-96.67804160878134000)
Unique Key
500t000000lYZAjAAO
21-00732727
Service Request Number: 21-00732727 • Address: 300 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00732727
Address
300 W GROVER C WASHINGTON AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-08T13:07:27.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-08T13:07:27.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71746982869292000,-96.82654942021400000)
Unique Key
500t000000pCJ0VAAW
21-00722875
Service Request Number: 21-00722875 • Address: 9600 ROYAL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00722875
Address
9600 ROYAL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-05T12:16:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-05T12:16:48.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89243388625863000,-96.73789819662473000)
Unique Key
500t000000pAt1jAAC
21-00588429
Service Request Number: 21-00588429 • Address: 414 N FRANCES ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00588429
Address
414 N FRANCES ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-24T12:39:55.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-24T12:39:55.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74817740509766400,-96.87674726044669000)
Unique Key
500t000000nQmVZAA0
21-00727801
Service Request Number: 21-00727801 • Address: ONTARIO LN & VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00727801
Address
ONTARIO LN & VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-06T14:10:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-06T14:10:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87707089049373000,-96.84164642225795000)
Unique Key
500t000000pBXmlAAG
21-00729469
Service Request Number: 21-00729469 • Address: 10100 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00729469
Address
10100 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-08T23:59:00.000
Status
Closed
Created Date
2021-08-07T03:41:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-07T03:41:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86028082464256500,-96.88051758951205000)
Unique Key
500t000000pBmabAAC
21-00723547
Service Request Number: 21-00723547 • Address: 7955 BRIARIDGE RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00723547
Address
7955 BRIARIDGE RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-08-05T14:19:29.000
Updated Date
2023-06-09T00:37:42.000
Closed Date
2021-08-05T14:19:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95784765590911000,-96.77082860105763000)
Unique Key
500t000000pB0EoAAK
21-00730802
Service Request Number: 21-00730802 • Address: 7900 NORTHAVEN RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00730802
Address
7900 NORTHAVEN RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-07T18:56:59.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-08-07T18:56:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90130791145691000,-96.77185665822607000)
Unique Key
500t000000pBz8pAAC
21-00724865
Service Request Number: 21-00724865 • Address: 3220 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00724865
Address
3220 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-05T16:40:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-05T16:40:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.77055650361525000,-96.76265100270504000)
Unique Key
500t000000pB9odAAC
21-00579519
Service Request Number: 21-00579519 • Address: 4071 PORT ROYAL DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00579519
Address
4071 PORT ROYAL DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-06-23T16:47:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T16:47:59.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91551594246115500,-96.84464535495320000)
Unique Key
500t000000nPlK1AAK
21-00733786
Service Request Number: 21-00733786 • Address: 1210 OCALLA AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00733786
Address
1210 OCALLA AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T11:57:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-09T11:57:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82704547961379000,-96.70967856280471000)
Unique Key
500t000000pXQHyAAO
21-00580303
Service Request Number: 21-00580303 • Address: S EWING AVE & E 12TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00580303
Address
S EWING AVE & E 12TH ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-23T16:39:42.000
Updated Date
2023-06-12T01:18:28.000
Closed Date
2021-06-23T16:39:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74415530503495000,-96.81271374127299000)
Unique Key
500t000000nPt6SAAS
21-00579921
Service Request Number: 21-00579921 • Address: 6628 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00579921
Address
6628 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-23T19:10:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T19:10:37.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.82872245151221000,-96.84506891539490000)
Unique Key
500t000000nPpBQAA0
21-00484779
Service Request Number: 21-00484779 • Address: 11307 STALLCUP DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00484779
Address
11307 STALLCUP DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-28T12:16:24.000
Updated Date
2023-06-09T01:02:15.000
Closed Date
2021-05-28T12:16:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84916581039326000,-96.67201001711625000)
Unique Key
500t000000mQBydAAG
21-00583480
Service Request Number: 21-00583480 • Address: 2504 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00583480
Address
2504 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-24T11:47:25.000
Updated Date
2023-06-12T01:18:52.000
Closed Date
2021-06-24T11:47:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72626195650218500,-96.85972509497623000)
Unique Key
500t000000nQEvyAAG
21-00730401
Service Request Number: 21-00730401 • Address: 1700 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00730401
Address
1700 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-08-07T15:14:46.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-08-07T15:14:46.000
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.76179629354421000,-96.79696051762274000)
Unique Key
500t000000pBv53AAC
21-00727147
Service Request Number: 21-00727147 • Address: 8005 WOODHUE RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00727147
Address
8005 WOODHUE RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-07T23:59:00.000
Status
Closed
Created Date
2021-08-06T12:21:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-06T12:21:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79625611992392500,-96.70741468507430000)
Unique Key
500t000000pBSWqAAO
20-01012910
Service Request Number: 20-01012910 • Address: GREENVILLE AVE & PHOENIX DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01012910
Address
GREENVILLE AVE & PHOENIX DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-10-08T17:38:29.000
Updated Date
2023-06-09T03:55:05.000
Closed Date
2020-10-08T17:38:29.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87763219496937000,-96.76110626496750000)
Unique Key
500t000000aSEfbAAG
21-00580121
Service Request Number: 21-00580121 • Address: 2954 HOUSLEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00580121
Address
2954 HOUSLEY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-23T20:54:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T20:54:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85207020853679400,-96.66377259153093000)
Unique Key
500t000000nPqjZAAS
21-00589850
Service Request Number: 21-00589850 • Address: W LEDBETTER DR & DAN MORTON DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00589850
Address
W LEDBETTER DR & DAN MORTON DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-24T09:38:42.000
Updated Date
2024-07-16T10:12:12.000
Closed Date
2021-06-24T09:38:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69115295328940000,-96.91609882599673000)
Unique Key
500t000000lYZ18AAG
21-00449047
Service Request Number: 21-00449047 • Address: 8055 CHURCHILL WAY, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00449047
Address
8055 CHURCHILL WAY, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-19T05:49:52.000
Updated Date
2023-06-09T01:07:51.000
Closed Date
2021-05-19T05:49:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91822000853911600,-96.76789832058375000)
Unique Key
500t000000mApOoAAK
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