311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00493695
Service Request Number: 21-00493695 • Address: 3524 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00493695
Address
3524 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-06-01T13:53:34.000
Updated Date
2023-06-09T00:52:06.000
Closed Date
2021-06-01T13:53:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66418426921543000,-96.76313249569904000)
Unique Key
500t000000mhwBrAAI
21-00490225
Service Request Number: 21-00490225 • Address: 5993 BELT LINE RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00490225
Address
5993 BELT LINE RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-31T13:15:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-31T13:15:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95421446010520600,-96.80447524206755000)
Unique Key
500t000000mhWuxAAE
21-00495629
Service Request Number: 21-00495629 • Address: 6500 CLUB WOOD DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
21-00495629
Address
6500 CLUB WOOD DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T20:26:49.000
Updated Date
2023-06-09T00:52:23.000
Closed Date
2021-06-01T20:26:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66915753546519000,-96.86197581811663000)
Unique Key
500t000000mi8hjAAA
21-00347237
Service Request Number: 21-00347237 • Address: 3780 VANCOUVER DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00347237
Address
3780 VANCOUVER DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed
Created Date
2021-04-19T13:37:16.000
Updated Date
2023-06-09T01:53:41.000
Closed Date
2021-04-19T13:37:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89601561313485000,-96.85234914184556000)
Unique Key
500t000000kgGIWAA2
21-00493872
Service Request Number: 21-00493872 • Address: 11792 EASTERN AVE, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00493872
Address
11792 EASTERN AVE, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-06-01T14:18:01.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-01T14:18:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90896937828779000,-96.81469621533444000)
Unique Key
500t000000mhxLJAAY
21-00492498
Service Request Number: 21-00492498 • Address: 2100 BURLINGTON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00492498
Address
2100 BURLINGTON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T10:53:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T10:53:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73702880987677600,-96.85295955625985000)
Unique Key
500t000000mhnSXAAY
21-00493152
Service Request Number: 21-00493152 • Address: 10850 SWITZER AVE, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00493152
Address
10850 SWITZER AVE, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T12:21:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T12:21:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89633161731346400,-96.70441189709295000)
Unique Key
500t000000mhrnaAAA
21-00489651
Service Request Number: 21-00489651 • Address: 2949 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00489651
Address
2949 TOWNSEND DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-31T08:36:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-31T08:36:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89883805902846000,-96.87938838678846000)
Unique Key
500t000000mhTQFAA2
21-00496438
Service Request Number: 21-00496438 • Address: 4200 2ND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00496438
Address
4200 2ND AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-06-02T09:10:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T09:10:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76591170569133000,-96.75002067184752000)
Unique Key
500t000000miFtQAAU
21-00492826
Service Request Number: 21-00492826 • Address: 3547 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00492826
Address
3547 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T10:54:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-01T10:54:06.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80701575931232000,-96.80637137332471000)
Unique Key
500t000000mhp3pAAA
21-00236159
Service Request Number: 21-00236159 • Address: 2ND AVE & BRUTON RD, DALLAS, TX, 75217 • City Council District: 7
Service Request Number
21-00236159
Address
2ND AVE & BRUTON RD, DALLAS, TX, 75217
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-03-16T20:28:15.000
Updated Date
2023-06-09T02:07:39.000
Closed Date
2021-03-16T20:28:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74745074189641000,-96.72875851338725000)
Unique Key
500t000000icArBAAU
21-00495445
Service Request Number: 21-00495445 • Address: 3533 WILBARGER DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00495445
Address
3533 WILBARGER DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T15:32:54.000
Updated Date
2023-06-09T00:52:14.000
Closed Date
2021-06-01T15:32:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76709058592585000,-96.66052159989196000)
Unique Key
500t000000mi6DUAAY
21-00494141
Service Request Number: 21-00494141 • Address: 9800 BLUFF DALE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00494141
Address
9800 BLUFF DALE DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T13:41:02.000
Updated Date
2023-06-09T00:52:04.000
Closed Date
2021-06-01T13:41:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84760432046524400,-96.70784445682935000)
Unique Key
500t000000mhypyAAA
21-00492770
Service Request Number: 21-00492770 • Address: 1652 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00492770
Address
1652 SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T10:36:36.000
Updated Date
2023-06-09T00:51:53.000
Closed Date
2021-06-01T10:36:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76538799006690500,-96.83534303548709000)
Unique Key
500t000000mhoNnAAI
21-00495177
Service Request Number: 21-00495177 • Address: 1703 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00495177
Address
1703 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-06-01T17:04:26.000
Updated Date
2023-06-09T00:52:19.000
Closed Date
2021-06-01T17:04:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79006921796331000,-96.84657882481285000)
Unique Key
500t000000mi4GfAAI
21-00497996
Service Request Number: 21-00497996 • Address: 9735 BLUFF DALE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00497996
Address
9735 BLUFF DALE DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-02T08:07:03.000
Updated Date
2023-06-09T00:52:28.000
Closed Date
2021-06-02T08:07:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84716052271398500,-96.70872684339263000)
Unique Key
500t000000miPnQAAU
21-00454761
Service Request Number: 21-00454761 • Address: 2731 GROVERIDGE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00454761
Address
2731 GROVERIDGE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-20T10:03:06.000
Updated Date
2023-06-09T01:08:43.000
Closed Date
2021-05-20T10:03:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75866501107894600,-96.65575304555635000)
Unique Key
500t000000mBtCSAA0
21-00495686
Service Request Number: 21-00495686 • Address: 7000 DEL REY DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
21-00495686
Address
7000 DEL REY DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-06-01T22:02:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T22:02:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66393787593796000,-96.87830093592349000)
Unique Key
500t000000mi9OTAAY
21-00455292
Service Request Number: 21-00455292 • Address: N STEMMONS FWY SB & WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00455292
Address
N STEMMONS FWY SB & WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T10:38:04.000
Updated Date
2023-06-09T01:08:47.000
Closed Date
2021-05-20T10:38:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88113156098479000,-96.89815301082754000)
Unique Key
500t000000mBxS2AAK
21-00489747
Service Request Number: 21-00489747 • Address: 1309 MAIN ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00489747
Address
1309 MAIN ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-05-31T09:30:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-31T09:30:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78043683912725500,-96.80091759045796000)
Unique Key
500t000000mhUAHAA2
21-00492275
Service Request Number: 21-00492275 • Address: 600 DODSON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00492275
Address
600 DODSON DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-06-01T10:24:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-01T10:24:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65135095286811400,-96.81340178281192000)
Unique Key
500t000000mhm0IAAQ
21-00438322
Service Request Number: 21-00438322 • Address: 2911 ROUTH ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00438322
Address
2911 ROUTH ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-15T18:42:10.000
Updated Date
2023-06-09T00:56:01.000
Closed Date
2021-05-15T18:42:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79879595672487400,-96.80479331178104000)
Unique Key
500t000000m9Xv7AAE
21-00492603
Service Request Number: 21-00492603 • Address: 7005 ANTLER AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00492603
Address
7005 ANTLER AVE, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T11:03:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T11:03:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71774557413202000,-96.70157848387605000)
Unique Key
500t000000mhnhaAAA
21-00493408
Service Request Number: 21-00493408 • Address: 845 W LARAMIE LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00493408
Address
845 W LARAMIE LN, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T13:06:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T13:06:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69870627021578000,-96.65250740479767000)
Unique Key
500t000000mhtvVAAQ
21-00837239
Service Request Number: 21-00837239 • Address: GARLAND RD & PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00837239
Address
GARLAND RD & PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-11T10:46:17.000
Updated Date
2023-06-09T00:09:54.000
Closed Date
2021-09-11T10:46:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83841267209164000,-96.69659029710950000)
Unique Key
500t000000qwbc4AAA
20-01221354
Service Request Number: 20-01221354 • Address: 4125 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01221354
Address
4125 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-21T14:34:15.000
Updated Date
2023-06-09T02:48:06.000
Closed Date
2020-12-21T14:34:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83571170947805500,-96.74355301352330000)
Unique Key
500t000000dHeKHAA0
21-00490176
Service Request Number: 21-00490176 • Address: 7201 HADLEY DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00490176
Address
7201 HADLEY DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-05-31T12:55:37.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-31T12:55:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73253648239637000,-96.69826795154694000)
Unique Key
500t000000mhWgsAAE
20-01220887
Service Request Number: 20-01220887 • Address: 9120 BRETSHIRE DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01220887
Address
9120 BRETSHIRE DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-12-21T13:42:09.000
Updated Date
2023-06-09T02:47:59.000
Closed Date
2020-12-21T13:42:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81145946613082000,-96.69327032636720000)
Unique Key
500t000000dHb2KAAS
21-00492304
Service Request Number: 21-00492304 • Address: 837 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00492304
Address
837 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T10:28:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T10:28:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74912228803919000,-96.83724875899293000)
Unique Key
500t000000mhmCTAAY
21-00493021
Service Request Number: 21-00493021 • Address: WYATT ST & WYATT CIR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00493021
Address
WYATT ST & WYATT CIR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-01T11:59:15.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-01T11:59:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.84890130262166000,-96.69253697716300000)
Unique Key
500t000000mhqCFAAY
21-00494691
Service Request Number: 21-00494691 • Address: 507 GRANDVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00494691
Address
507 GRANDVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T15:53:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T15:53:41.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80059258031409000,-96.75072751801831000)
Unique Key
500t000000mi1jvAAA
21-00495274
Service Request Number: 21-00495274 • Address: 18023 FIRECREST CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00495274
Address
18023 FIRECREST CT, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-06-01T17:29:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-01T17:29:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99747201125958000,-96.80232581123960000)
Unique Key
500t000000mi4saAAA
21-00495135
Service Request Number: 21-00495135 • Address: 600 N MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00495135
Address
600 N MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-06-01T16:54:34.000
Updated Date
2023-06-09T00:52:19.000
Closed Date
2021-06-01T16:54:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74955082567570500,-96.84634027571028000)
Unique Key
500t000000mi3zKAAQ
21-00490925
Service Request Number: 21-00490925 • Address: 3851 NORRIS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00490925
Address
3851 NORRIS ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-31T20:12:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-31T20:12:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83351877328445000,-96.75845323435043000)
Unique Key
500t000000mhavYAAQ
21-00494904
Service Request Number: 21-00494904 • Address: 12200 VALLEY SPRING DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00494904
Address
12200 VALLEY SPRING DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T16:24:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T16:24:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86168202114225000,-96.70027074274802000)
Unique Key
500t000000mi2uYAAQ
21-00492927
Service Request Number: 21-00492927 • Address: ROSS AVE & ROUTH ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00492927
Address
ROSS AVE & ROUTH ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T10:16:08.000
Updated Date
2023-06-09T00:51:51.000
Closed Date
2021-06-01T10:16:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79062799995810500,-96.79481923025772000)
Unique Key
500t000000mhpL5AAI
21-00490734
Service Request Number: 21-00490734 • Address: 8003 EAGLE TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00490734
Address
8003 EAGLE TRL, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-31T17:23:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-31T17:23:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86682535230336000,-96.72629888075122000)
Unique Key
500t000000mhZX4AAM
21-00496731
Service Request Number: 21-00496731 • Address: 9357 BLANCO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00496731
Address
9357 BLANCO DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-02T08:49:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-02T08:49:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.63502879213180600,-96.74848118980879000)
Unique Key
500t000000miHcsAAE
21-00495793
Service Request Number: 21-00495793 • Address: 9950 CEDAR MOUNTAIN CIR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00495793
Address
9950 CEDAR MOUNTAIN CIR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T18:17:14.000
Updated Date
2023-06-09T00:52:21.000
Closed Date
2021-06-01T18:17:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74637616058652000,-96.65108805485177000)
Unique Key
500t000000miAVaAAM
21-00836543
Service Request Number: 21-00836543 • Address: 531 S MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00836543
Address
531 S MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-10T17:01:30.000
Updated Date
2023-06-09T00:31:30.000
Closed Date
2021-09-10T17:01:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70451314581169000,-96.64881341579171000)
Unique Key
500t000000qwVCKAA2
21-00491466
Service Request Number: 21-00491466 • Address: 2307 COLDBROOK LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00491466
Address
2307 COLDBROOK LN, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-06-01T08:44:45.000
Updated Date
2023-06-09T00:51:44.000
Closed Date
2021-06-01T08:44:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67774766858849000,-96.61875077604653000)
Unique Key
500t000000mhh0mAAA
21-00491305
Service Request Number: 21-00491305 • Address: 1742 E JEFFERSON BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00491305
Address
1742 E JEFFERSON BLVD, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-01T08:16:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-01T08:16:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76227128279523000,-96.81239941133686000)
Unique Key
500t000000mhg1pAAA
21-00836825
Service Request Number: 21-00836825 • Address: 1001 ROSS AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00836825
Address
1001 ROSS AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-10T15:44:43.000
Updated Date
2023-06-09T00:31:25.000
Closed Date
2021-09-10T15:44:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78247010877801000,-96.80480822204468000)
Unique Key
500t000000qwXovAAE
21-00491447
Service Request Number: 21-00491447 • Address: 8441 CLARK RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00491447
Address
8441 CLARK RD, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-06-01T08:41:36.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-06-01T08:41:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66106614997660000,-96.94340570310960000)
Unique Key
500t000000mhh0BAAQ
21-00836802
Service Request Number: 21-00836802 • Address: 2617 PEAVY RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00836802
Address
2617 PEAVY RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-10T17:11:54.000
Updated Date
2023-06-09T00:31:30.000
Closed Date
2021-09-10T17:11:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82120275468027000,-96.68464879545054000)
Unique Key
500t000000qwXP2AAM
21-00495397
Service Request Number: 21-00495397 • Address: 3638 AINSWORTH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00495397
Address
3638 AINSWORTH DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T18:18:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T18:18:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89130955815598000,-96.85775675137836000)
Unique Key
500t000000mi6AjAAI
21-00493884
Service Request Number: 21-00493884 • Address: 4311 GLADEWATER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00493884
Address
4311 GLADEWATER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T14:19:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T14:19:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69894895108349400,-96.78736421450208000)
Unique Key
500t000000mhxPzAAI
21-00346966
Service Request Number: 21-00346966 • Address: 3907 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00346966
Address
3907 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-19T12:44:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-19T12:44:12.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.75789970690766500,-96.76400154046878000)
Unique Key
500t000000kgD1rAAE
21-00495296
Service Request Number: 21-00495296 • Address: SINGLETON BLVD & N WALTON WALKER BLVD SB, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00495296
Address
SINGLETON BLVD & N WALTON WALKER BLVD SB, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-06-01T17:38:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-01T17:38:14.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77863259007090000,-96.91722690464916000)
Unique Key
500t000000mi5I9AAI
21-00499637
Service Request Number: 21-00499637 • Address: 3524 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00499637
Address
3524 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-01T13:53:34.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-01T13:53:34.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66418426921543000,-96.76313249569904000)
Unique Key
500t000000miZtlAAE