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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00405159
Service Request Number: 21-00405159 • Address: 1402 IOWA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00405159
Address
1402 IOWA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-05-06T10:27:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-06T10:27:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72555436302912000,-96.80444531681827000)
Unique Key
500t000000lcKFkAAM
21-00438872
Service Request Number: 21-00438872 • Address: 3549 TIMBERVIEW RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00438872
Address
3549 TIMBERVIEW RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-05-16T13:11:48.000
Updated Date
2023-06-09T00:56:09.000
Closed Date
2021-05-16T13:11:48.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88568260359245000,-96.86132441083798000)
Unique Key
500t000000m9d7CAAQ
21-00453425
Service Request Number: 21-00453425 • Address: 6141 YORKSHIRE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00453425
Address
6141 YORKSHIRE DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-19T16:34:50.000
Updated Date
2023-06-09T01:08:28.000
Closed Date
2021-05-19T16:34:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90277525446591500,-96.80158003173430000)
Unique Key
500t000000mBKAFAA4
21-00657343
Service Request Number: 21-00657343 • Address: GOODNIGHT LN & JOE FIELD RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00657343
Address
GOODNIGHT LN & JOE FIELD RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-16T08:37:33.000
Updated Date
2023-06-09T00:40:06.000
Closed Date
2021-07-16T08:37:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89297722816622000,-96.90183346653795000)
Unique Key
500t000000oLC3QAAW
21-00435727
Service Request Number: 21-00435727 • Address: 527 S MOORE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00435727
Address
527 S MOORE ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed
Created Date
2021-05-14T15:41:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-14T15:41:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74380288602825000,-96.80350107040720000)
Unique Key
500t000000lfu3WAAQ
21-00344317
Service Request Number: 21-00344317 • Address: 1200 YOUNG ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
21-00344317
Address
1200 YOUNG ST, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-18T12:51:30.000
Updated Date
2023-06-09T01:51:38.000
Closed Date
2021-04-18T12:51:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77669032600690000,-96.80066699012998000)
Unique Key
500t000000kfpXKAAY
21-00659303
Service Request Number: 21-00659303 • Address: 7241 CLIFFBROOK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00659303
Address
7241 CLIFFBROOK DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-16T14:58:00.000
Updated Date
2023-06-09T00:40:27.000
Closed Date
2021-07-16T14:58:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94561949532332000,-96.77922956742503000)
Unique Key
500t000000oLS5zAAG
21-00406906
Service Request Number: 21-00406906 • Address: 5156 VANDELIA ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00406906
Address
5156 VANDELIA ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T14:40:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T14:40:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82219182662630000,-96.82331571641740000)
Unique Key
500t000000lcVihAAE
21-00406218
Service Request Number: 21-00406218 • Address: 722 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00406218
Address
722 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T12:57:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T12:57:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74934463670946600,-96.83461785884248000)
Unique Key
500t000000lcR4ZAAU
21-00342365
Service Request Number: 21-00342365 • Address: 2727 CHOICE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00342365
Address
2727 CHOICE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-16T20:36:23.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-16T20:36:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73645185617096600,-96.75194379923927000)
Unique Key
500t000000kfdYsAAI
21-00434686
Service Request Number: 21-00434686 • Address: 10539 CHESTERTON DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00434686
Address
10539 CHESTERTON DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-05-14T13:01:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T13:01:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88127705855726000,-96.70387906323917000)
Unique Key
500t000000lfn8ZAAQ
21-00573703
Service Request Number: 21-00573703 • Address: 3059 LEAHY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00573703
Address
3059 LEAHY DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-06-22T15:02:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-22T15:02:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89623749914037000,-96.87653974198884000)
Unique Key
500t000000nP5vnAAC
21-00073025
Service Request Number: 21-00073025 • Address: 6367 W CAMP WISDOM RD, DALLAS, TX, 75116 • City Council District: 3
Service Request Number
21-00073025
Address
6367 W CAMP WISDOM RD, DALLAS, TX, 75116
City Council District
3
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2021-01-25T11:20:29.000
Updated Date
2023-06-09T02:38:51.000
Closed Date
2021-01-25T11:20:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.66258046013544000,-96.93223120702282000)
Unique Key
500t000000fcSbLAAU
21-00436474
Service Request Number: 21-00436474 • Address: 2930 ALLISTER ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00436474
Address
2930 ALLISTER ST, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-14T18:51:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-14T18:51:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90761642085260000,-96.87732233177665000)
Unique Key
500t000000lfyTaAAI
21-00434540
Service Request Number: 21-00434540 • Address: 5620 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00434540
Address
5620 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-05-14T12:29:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T12:29:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82116963776337000,-96.77183514794851000)
Unique Key
500t000000lflTjAAI
21-00436515
Service Request Number: 21-00436515 • Address: 8400 GROVECREST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00436515
Address
8400 GROVECREST DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-14T19:19:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T19:19:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73729616997708500,-96.67637510332610000)
Unique Key
500t000000lfymJAAQ
21-00406051
Service Request Number: 21-00406051 • Address: 3394 HAMMERLY DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00406051
Address
3394 HAMMERLY DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T12:30:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T12:30:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78343572203921500,-96.89870622484852000)
Unique Key
500t000000lcPr8AAE
21-00538009
Service Request Number: 21-00538009 • Address: CHRYSALIS DR & W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00538009
Address
CHRYSALIS DR & W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-13T09:07:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-13T09:07:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.64766960665389000,-96.85878160932265000)
Unique Key
500t000000n0DqSAAU
21-00436615
Service Request Number: 21-00436615 • Address: 2732 KAVASAR DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00436615
Address
2732 KAVASAR DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-14T17:19:20.000
Updated Date
2023-06-09T01:37:33.000
Closed Date
2021-05-14T17:19:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66632952989407000,-96.77774872445966000)
Unique Key
500t000000lfzq0AAA
21-00436731
Service Request Number: 21-00436731 • Address: 4800 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00436731
Address
4800 ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-14T13:17:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-14T13:17:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84550554772654600,-96.75267096577853000)
Unique Key
500t000000lg0c5AAA
21-00405365
Service Request Number: 21-00405365 • Address: 4214 REAUMUR DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00405365
Address
4214 REAUMUR DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T10:53:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T10:53:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89270075307194000,-96.83760676585548000)
Unique Key
500t000000lcLZIAA2
21-00436519
Service Request Number: 21-00436519 • Address: LAKE JUNE RD & PLEASANT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00436519
Address
LAKE JUNE RD & PLEASANT DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-14T19:22:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T19:22:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73431649404226000,-96.67863393248287000)
Unique Key
500t000000lfysAAAQ
21-00434469
Service Request Number: 21-00434469 • Address: WENTWOOD DR & AIRLINE RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00434469
Address
WENTWOOD DR & AIRLINE RD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed
Created Date
2021-05-14T12:14:13.000
Updated Date
2023-06-09T01:37:14.000
Closed Date
2021-05-14T12:14:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86332086298047000,-96.78304806422909000)
Unique Key
500t000000lfkkjAAA
21-00342419
Service Request Number: 21-00342419 • Address: 11134 ITASCA PL, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00342419
Address
11134 ITASCA PL, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-16T16:58:29.000
Updated Date
2023-06-09T01:51:15.000
Closed Date
2021-04-16T16:58:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84758873107583000,-96.67406477064152000)
Unique Key
500t000000kfeLdAAI
21-00435414
Service Request Number: 21-00435414 • Address: 10110 SHAYNA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00435414
Address
10110 SHAYNA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-05-14T15:02:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T15:02:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74358880954643000,-96.64955741628640000)
Unique Key
500t000000lfsUbAAI
21-00342481
Service Request Number: 21-00342481 • Address: 9155 ROCK DAISY CT, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00342481
Address
9155 ROCK DAISY CT, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-04-16T23:34:27.000
Updated Date
2023-06-09T01:51:21.000
Closed Date
2021-04-16T23:34:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88396992824850000,-96.73499533940391000)
Unique Key
500t000000kfeYNAAY
21-00537431
Service Request Number: 21-00537431 • Address: 18104 ARAMIS LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00537431
Address
18104 ARAMIS LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-12T23:18:09.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-12T23:18:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99592033791073000,-96.77688425726225000)
Unique Key
500t000000n07cmAAA
21-00342409
Service Request Number: 21-00342409 • Address: 7822 MATTISON ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00342409
Address
7822 MATTISON ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-16T21:41:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-16T21:41:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73787341544178000,-96.68813293422691000)
Unique Key
500t000000kfeHWAAY
21-00435025
Service Request Number: 21-00435025 • Address: 1200 APPLE ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00435025
Address
1200 APPLE ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-05-14T14:07:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T14:07:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79514671357324600,-96.77966776813987000)
Unique Key
500t000000lfq9SAAQ
21-00537379
Service Request Number: 21-00537379 • Address: 5224 MILAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00537379
Address
5224 MILAM ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-12T21:31:37.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-12T21:31:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81948332956044000,-96.78423559717491000)
Unique Key
500t000000n073SAAQ
21-00434819
Service Request Number: 21-00434819 • Address: 9106 MOSS FARM LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00434819
Address
9106 MOSS FARM LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-14T11:26:16.000
Updated Date
2023-06-09T01:37:11.000
Closed Date
2021-05-14T11:26:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89602270748589000,-96.74780686594530000)
Unique Key
500t000000lfoLxAAI
21-00404468
Service Request Number: 21-00404468 • Address: 3526 RIDGEBRIAR DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
21-00404468
Address
3526 RIDGEBRIAR DR, DALLAS, TX, 75234
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-05-06T08:54:43.000
Updated Date
2023-06-09T01:33:30.000
Closed Date
2021-05-06T08:54:43.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91470904884495000,-96.85997865165820000)
Unique Key
500t000000lcG5lAAE
21-00786023
Service Request Number: 21-00786023 • Address: 411 HART ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00786023
Address
411 HART ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-08-25T10:50:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-25T10:50:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75159623036025000,-96.80252168760983000)
Unique Key
500t000000q0QhCAAU
21-00342260
Service Request Number: 21-00342260 • Address: 11457 CORAL HILLS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00342260
Address
11457 CORAL HILLS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-16T19:00:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-16T19:00:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90373428632772000,-96.87011777190634000)
Unique Key
500t000000kfc2PAAQ
21-00658865
Service Request Number: 21-00658865 • Address: 4342 COCHRAN CHAPEL CIR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00658865
Address
4342 COCHRAN CHAPEL CIR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed
Created Date
2021-07-16T14:07:58.000
Updated Date
2023-06-09T00:40:24.000
Closed Date
2021-07-16T14:07:58.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86297473497446500,-96.83479097735167000)
Unique Key
500t000000oLOjQAAW
21-00438810
Service Request Number: 21-00438810 • Address: GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00438810
Address
GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-05-16T12:32:41.000
Updated Date
2023-06-09T00:56:07.000
Closed Date
2021-05-16T12:32:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87976853831129000,-96.76000121698274000)
Unique Key
500t000000m9caEAAQ
21-00344600
Service Request Number: 21-00344600 • Address: 10814 CARISSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00344600
Address
10814 CARISSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-18T17:38:15.000
Updated Date
2023-06-09T01:51:42.000
Closed Date
2021-04-18T17:38:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86146182236229000,-96.69979082747918000)
Unique Key
500t000000kfrSYAAY
21-00406346
Service Request Number: 21-00406346 • Address: ABRAMS RD & FISHER RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00406346
Address
ABRAMS RD & FISHER RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-05-06T13:17:47.000
Updated Date
2023-06-09T01:33:47.000
Closed Date
2021-05-06T13:17:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85510307217695000,-96.75181725593897000)
Unique Key
500t000000lcRzpAAE
21-00537882
Service Request Number: 21-00537882 • Address: 3014 HOUSLEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00537882
Address
3014 HOUSLEY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-13T08:30:20.000
Updated Date
2023-06-12T01:16:38.000
Closed Date
2021-06-13T08:30:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85138539494951000,-96.66176445156748000)
Unique Key
500t000000n0CYGAA2
21-00342959
Service Request Number: 21-00342959 • Address: 5943 BRYAN PKWY, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00342959
Address
5943 BRYAN PKWY, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-17T09:56:05.000
Updated Date
2023-06-09T01:51:23.000
Closed Date
2021-04-17T09:56:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80810231836885000,-96.76523370710281000)
Unique Key
500t000000kfgsJAAQ
21-00434552
Service Request Number: 21-00434552 • Address: 5620 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00434552
Address
5620 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-14T12:32:55.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-14T12:32:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82116963776337000,-96.77183514794851000)
Unique Key
500t000000lfkLhAAI
21-00785956
Service Request Number: 21-00785956 • Address: 1400 FAYETTE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00785956
Address
1400 FAYETTE ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-08-25T10:39:34.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-25T10:39:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.74195994249810000,-96.80208293143329000)
Unique Key
500t000000q0Q3iAAE
21-00344271
Service Request Number: 21-00344271 • Address: 2211 NARBOE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00344271
Address
2211 NARBOE ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-18T12:17:25.000
Updated Date
2023-06-09T01:51:38.000
Closed Date
2021-04-18T12:17:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71983541039840000,-96.78780390977933000)
Unique Key
500t000000kfpIPAAY
21-00436299
Service Request Number: 21-00436299 • Address: 234 W MONTANA AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00436299
Address
234 W MONTANA AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-14T17:24:58.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-14T17:24:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72127206151658600,-96.82529439892530000)
Unique Key
500t000000lfx0wAAA
21-00537286
Service Request Number: 21-00537286 • Address: S R L THORNTON FWY SB & E 8TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00537286
Address
S R L THORNTON FWY SB & E 8TH ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-13T23:59:00.000
Status
Closed
Created Date
2021-06-12T19:41:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-12T19:41:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75123843203075000,-96.80970017860052000)
Unique Key
500t000000n06PIAAY
21-00344112
Service Request Number: 21-00344112 • Address: HOLLIS AVE & LA VERN AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00344112
Address
HOLLIS AVE & LA VERN AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-18T11:27:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T11:27:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76820774061546000,-96.72149350438299000)
Unique Key
500t000000kfnlZAAQ
21-00435392
Service Request Number: 21-00435392 • Address: CEDARVIEW RD & MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00435392
Address
CEDARVIEW RD & MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed
Created Date
2021-05-14T15:00:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-14T15:00:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00156079632692000,-96.84389375829325000)
Unique Key
500t000000lfsQ0AAI
21-00344311
Service Request Number: 21-00344311 • Address: 9700 FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00344311
Address
9700 FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-18T14:18:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T14:18:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87910892033474400,-96.70830720928278000)
Unique Key
500t000000kfpVnAAI
21-00059957
Service Request Number: 21-00059957 • Address: 6649 J J LEMMON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00059957
Address
6649 J J LEMMON RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-20T10:46:41.000
Updated Date
2023-06-09T02:24:09.000
Closed Date
2021-01-20T10:46:41.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66288976098921600,-96.74117112794454000)
Unique Key
500t000000faoOYAAY
21-00436761
Service Request Number: 21-00436761 • Address: 3097 STAG RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00436761
Address
3097 STAG RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-05-15T00:03:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-15T00:03:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69399809120462000,-96.76529716333533000)
Unique Key
500t000000lg0u1AAA
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