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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00518957
Service Request Number: 18-00518957 • Address: 3961 CORTEZ DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00518957
Address
3961 CORTEZ DR, DALLAS, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T07:35:22.000
Updated Date
2020-01-27T04:01:04.000
Closed Date
2018-10-05T07:35:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86627813739011000,-96.84631729728116000)
Unique Key
500t000000CAeGEAA1
18-00520809
Service Request Number: 18-00520809 • Address: 3961 CORTEZ DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00520809
Address
3961 CORTEZ DR, DALLAS, 75220
City Council District
6
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-05T07:35:22.000
Updated Date
2020-01-27T04:01:04.000
Closed Date
2018-10-05T07:35:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86627813739011000,-96.84631729728116000)
Unique Key
500t000000CAhnLAAT
18-00518959
Service Request Number: 18-00518959 • Address: 1618 HARRIS CT, DALLAS, 75223 • City Council District: 7
Service Request Number
18-00518959
Address
1618 HARRIS CT, DALLAS, 75223
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:36:07.000
Updated Date
2020-01-27T04:15:18.000
Closed Date
2018-10-05T07:36:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78130177643810600,-96.75052258594114000)
Unique Key
500t000000CAeGTAA1
18-00518961
Service Request Number: 18-00518961 • Address: 3727 DIXON AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00518961
Address
3727 DIXON AVE, DALLAS, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:36:32.000
Updated Date
2020-01-27T04:15:18.000
Closed Date
2018-10-05T07:36:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76280475955720000,-96.73686582755539000)
Unique Key
500t000000CAeGiAAL
18-00518962
Service Request Number: 18-00518962 • Address: 500 S HILL AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00518962
Address
500 S HILL AVE, DALLAS, 75223
City Council District
2
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-05T00:59:00.000
Status
Closed
Created Date
2018-10-05T07:36:35.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T07:36:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78584378114395000,-96.76903795375140000)
Unique Key
500t000000CAeGsAAL
18-00518966
Service Request Number: 18-00518966 • Address: 3021 TRUXILLO DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00518966
Address
3021 TRUXILLO DR, DALLAS, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:42:09.000
Updated Date
2020-01-27T04:01:00.000
Closed Date
2018-10-05T07:42:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84642046937659600,-96.66425618985807000)
Unique Key
500t000000CAeHlAAL
18-00518967
Service Request Number: 18-00518967 • Address: 408 KIRNWOOD DR, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00518967
Address
408 KIRNWOOD DR, DALLAS, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:42:22.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-05T07:42:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65450791365631000,-96.82649284670161000)
Unique Key
500t000000CAeHqAAL
18-00518968
Service Request Number: 18-00518968 • Address: 2402 ANDERSON ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00518968
Address
2402 ANDERSON ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T07:43:11.000
Updated Date
2020-01-27T04:01:06.000
Closed Date
2018-10-05T07:43:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74594369524114500,-96.75540750323580000)
Unique Key
500t000000CAeI5AAL
18-00518969
Service Request Number: 18-00518969 • Address: 5584 RAILROAD AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00518969
Address
5584 RAILROAD AVE, DALLAS, 75215
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-19T00:59:00.000
Status
Closed
Created Date
2018-10-05T07:43:54.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-05T07:43:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74793017086184000,-96.74943542407642000)
Unique Key
500t000000CAeIFAA1
18-00518971
Service Request Number: 18-00518971 • Address: 2418 BENTLEY AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00518971
Address
2418 BENTLEY AVE, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:44:24.000
Updated Date
2020-01-27T04:00:58.000
Closed Date
2018-10-05T07:44:24.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72827424605692000,-96.85753069214233000)
Unique Key
500t000000CAeIUAA1
18-00518972
Service Request Number: 18-00518972 • Address: 7800 UMPHRESS RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00518972
Address
7800 UMPHRESS RD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:44:45.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T07:44:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74269945335476000,-96.68875772623116000)
Unique Key
500t000000CAeIeAAL
18-00518973
Service Request Number: 18-00518973 • Address: 1028 GOLDEN TROPHY DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00518973
Address
1028 GOLDEN TROPHY DR, DALLAS, 75232
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:46:49.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-05T07:46:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66598800678136000,-96.83890297936458000)
Unique Key
500t000000CAeItAAL
18-00518976
Service Request Number: 18-00518976 • Address: 10525 ESTATE LN • City Council District: 10
Service Request Number
18-00518976
Address
10525 ESTATE LN
City Council District
10
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:47:44.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-05T07:47:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88309000000000000,-96.70359000000000000)
Unique Key
500t000000CAeJDAA1
18-00518978
Service Request Number: 18-00518978 • Address: 1310 OLDEN ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00518978
Address
1310 OLDEN ST, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:48:58.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-05T07:48:58.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73151600953771400,-96.88353725916464000)
Unique Key
500t000000CAeJSAA1
18-00518981
Service Request Number: 18-00518981 • Address: 4514 WILDWOOD RD, DALLAS, 75209 • City Council District: 13
Service Request Number
18-00518981
Address
4514 WILDWOOD RD, DALLAS, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:50:36.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-05T07:50:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85690673611935600,-96.83451993212186000)
Unique Key
500t000000CAeK1AAL
18-00518982
Service Request Number: 18-00518982 • Address: 4563 GINGER AVE, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00518982
Address
4563 GINGER AVE, DALLAS, 75211
City Council District
3
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:51:54.000
Updated Date
2020-01-27T04:01:10.000
Closed Date
2018-10-05T07:51:54.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73132949434993600,-96.89770183297593000)
Unique Key
500t000000CAeKVAA1
18-00518983
Service Request Number: 18-00518983 • Address: 5902 BENT CREEK TRL, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00518983
Address
5902 BENT CREEK TRL, DALLAS, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:52:48.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T07:52:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00855243323322000,-96.80680159963931000)
Unique Key
500t000000CAeKfAAL
18-00518984
Service Request Number: 18-00518984 • Address: 1331 CLAUDE ST, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00518984
Address
1331 CLAUDE ST, DALLAS, 75203
City Council District
4
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:54:04.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T07:54:04.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74018982507721000,-96.80418780715426000)
Unique Key
500t000000CAeKpAAL
18-00518985
Service Request Number: 18-00518985 • Address: 2214 INCA DR, DALLAS, 75216 • City Council District: 3
Service Request Number
18-00518985
Address
2214 INCA DR, DALLAS, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:54:20.000
Updated Date
2020-01-27T04:15:18.000
Closed Date
2018-10-05T07:54:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69110575227432000,-96.78922550800223000)
Unique Key
500t000000CAeKuAAL
18-00518986
Service Request Number: 18-00518986 • Address: 2240 AREBA ST, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00518986
Address
2240 AREBA ST, DALLAS, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:54:58.000
Updated Date
2020-01-27T04:01:10.000
Closed Date
2018-10-05T07:54:58.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73617045883412400,-96.79300260165080000)
Unique Key
500t000000CAeL4AAL
18-00518987
Service Request Number: 18-00518987 • Address: 2621 EXLINE ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00518987
Address
2621 EXLINE ST, DALLAS, 75215
City Council District
7
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:56:38.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T07:56:38.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75674196826625500,-96.75870934578164000)
Unique Key
500t000000CAeLdAAL
18-00518988
Service Request Number: 18-00518988 • Address: 5902 BENT CREEK TRL, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00518988
Address
5902 BENT CREEK TRL, DALLAS, 75252
City Council District
12
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:57:11.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-05T07:57:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00855243323322000,-96.80680159963931000)
Unique Key
500t000000CAeLsAAL
18-00518990
Service Request Number: 18-00518990 • Address: 2123 BROOKFIELD AVE, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00518990
Address
2123 BROOKFIELD AVE, DALLAS, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:57:34.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-05T07:57:34.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.83734787331491000,-96.86387780659093000)
Unique Key
500t000000CAeM2AAL
19-00017475
Service Request Number: 19-00017475 • Address: 9503 OLDE TOWNE ROWE, DALLAS, 75227 • City Council District: 7
Service Request Number
19-00017475
Address
9503 OLDE TOWNE ROWE, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due
2019-02-07T00:59:00.000
Status
Closed
Created Date
2019-01-07T11:51:33.000
Updated Date
2020-01-24T02:42:13.000
Closed Date
2019-01-07T11:51:33.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75165357370503000,-96.65839147389833000)
Unique Key
500t000000E8UWaAAN
18-00518991
Service Request Number: 18-00518991 • Address: 4229 AZTEC DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00518991
Address
4229 AZTEC DR, DALLAS, 75216
City Council District
4
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:58:40.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-05T07:58:40.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70227841608775000,-96.78271132080795000)
Unique Key
500t000000CAeM7AAL
18-00518993
Service Request Number: 18-00518993 • Address: 2214 INCA DR, DALLAS, 75216 • City Council District: 3
Service Request Number
18-00518993
Address
2214 INCA DR, DALLAS, 75216
City Council District
3
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-05T07:59:19.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-05T07:59:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69110575227432000,-96.78922550800223000)
Unique Key
500t000000CAeMMAA1
18-00518995
Service Request Number: 18-00518995 • Address: 2515 QUINTO DR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00518995
Address
2515 QUINTO DR, DALLAS, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:00:55.000
Updated Date
2020-01-27T04:15:18.000
Closed Date
2018-10-05T08:00:55.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75556275445053000,-96.69362661211316000)
Unique Key
500t000000CAePBAA1
18-00518996
Service Request Number: 18-00518996 • Address: ALEDO DR & CENTERVILLE RD, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00518996
Address
ALEDO DR & CENTERVILLE RD, DALLAS, 75228
City Council District
9
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:01:53.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-05T08:01:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84301866149055000,-96.68347009268462000)
Unique Key
500t000000CAePVAA1
18-00518997
Service Request Number: 18-00518997 • Address: 17715 WINDFLOWER WAY, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00518997
Address
17715 WINDFLOWER WAY, DALLAS, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:02:10.000
Updated Date
2020-01-27T04:15:18.000
Closed Date
2018-10-05T08:02:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99448973765516500,-96.80249870121663000)
Unique Key
500t000000CAePaAAL
18-00518999
Service Request Number: 18-00518999 • Address: 3520 KEYRIDGE DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00518999
Address
3520 KEYRIDGE DR, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T08:03:30.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-05T08:03:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68249187096813000,-96.76155049745394000)
Unique Key
500t000000CAeQ4AAL
18-00519000
Service Request Number: 18-00519000 • Address: 6728 SHELL FLOWER LN, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00519000
Address
6728 SHELL FLOWER LN, DALLAS, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:03:57.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T08:03:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98894140832633000,-96.78880804920921000)
Unique Key
500t000000CAeQJAA1
18-00519001
Service Request Number: 18-00519001 • Address: 630 EDGEGLEN DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00519001
Address
630 EDGEGLEN DR, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:04:25.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-05T08:04:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72082799684222500,-96.65970950919981000)
Unique Key
500t000000CAeQOAA1
18-00519002
Service Request Number: 18-00519002 • Address: 600 S AKARD ST, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00519002
Address
600 S AKARD ST, DALLAS, 75201
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Sewage Discharge - TWM
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:04:31.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-05T08:04:31.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77637306252843500,-96.79814885813330000)
Unique Key
500t000000CAeQTAA1
18-00519003
Service Request Number: 18-00519003 • Address: 10540 FERN DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00519003
Address
10540 FERN DR, DALLAS, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:05:15.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-05T08:05:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84032736315056000,-96.67915548739649000)
Unique Key
500t000000CAeQsAAL
18-00519007
Service Request Number: 18-00519007 • Address: 7114 LOST CANYON DR • City Council District: 3
Service Request Number
18-00519007
Address
7114 LOST CANYON DR
City Council District
3
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:08:10.000
Updated Date
2020-01-27T04:01:04.000
Closed Date
2018-10-05T08:08:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64047000000000000,-96.94904000000000000)
Unique Key
500t000000CAeRbAAL
18-00519011
Service Request Number: 18-00519011 • Address: 4022 POINSETTIA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00519011
Address
4022 POINSETTIA DR, DALLAS, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:09:21.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-05T08:09:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72435054250852500,-96.88555430957452000)
Unique Key
500t000000CAeS0AAL
18-00519012
Service Request Number: 18-00519012 • Address: 10101 E NORTHWEST HWY, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00519012
Address
10101 E NORTHWEST HWY, DALLAS, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:09:41.000
Updated Date
2020-01-27T04:01:04.000
Closed Date
2018-10-05T08:09:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86424157415105000,-96.71266020239293000)
Unique Key
500t000000CAeS5AAL
18-00519013
Service Request Number: 18-00519013 • Address: 1602 ARIZONA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00519013
Address
1602 ARIZONA AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:09:53.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T08:09:53.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72810510723521000,-96.81797434996942000)
Unique Key
500t000000CAeSAAA1
18-00519021
Service Request Number: 18-00519021 • Address: 8145 ELAM RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00519021
Address
8145 ELAM RD, DALLAS, 75217
City Council District
5
Department
Public Works
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T08:15:00.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-05T08:15:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71976645115217500,-96.68195753053104000)
Unique Key
500t000000CAeTmAAL
18-00519022
Service Request Number: 18-00519022 • Address: 11223 WYATT ST, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00519022
Address
11223 WYATT ST, DALLAS, 75218
City Council District
9
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:15:06.000
Updated Date
2020-01-27T04:01:04.000
Closed Date
2018-10-05T08:15:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85197498691399400,-96.68621903389848000)
Unique Key
500t000000CAeTrAAL
18-00519029
Service Request Number: 18-00519029 • Address: 10102 HOMEPLACE DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00519029
Address
10102 HOMEPLACE DR, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:17:15.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T08:17:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72458274229777000,-96.64973419703715000)
Unique Key
500t000000CAeV4AAL
18-00519034
Service Request Number: 18-00519034 • Address: SPRING VALLEY RD & COIT RD • Department: Transportation
Service Request Number
18-00519034
Address
SPRING VALLEY RD & COIT RD
Department
Transportation
Service Request Type
Traffic - Street Closure - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-10-25T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:18:43.000
Updated Date
2020-01-27T04:01:00.000
Closed Date
2018-10-05T08:18:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93998000000000000,-96.76902000000000000)
Unique Key
500t000000CAeVsAAL
18-00519037
Service Request Number: 18-00519037 • Address: 2623 LAGOW ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00519037
Address
2623 LAGOW ST, DALLAS, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T08:20:15.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-05T08:20:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77257312557030400,-96.74746810542239000)
Unique Key
500t000000CAeWRAA1
18-00519040
Service Request Number: 18-00519040 • Address: 10102 HOMEPLACE DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00519040
Address
10102 HOMEPLACE DR, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:21:06.000
Updated Date
2020-01-27T04:01:04.000
Closed Date
2018-10-05T08:21:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72458274229777000,-96.64973419703715000)
Unique Key
500t000000CAeWlAAL
18-00519042
Service Request Number: 18-00519042 • Address: 10317 ESTACADO DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00519042
Address
10317 ESTACADO DR, DALLAS, 75228
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:21:24.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T08:21:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83476594106447500,-96.68195656615401000)
Unique Key
500t000000CAeWvAAL
18-00519043
Service Request Number: 18-00519043 • Address: 144 TRIUMPH RD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00519043
Address
144 TRIUMPH RD, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:21:28.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-05T08:21:28.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64963707695419000,-96.82114601545892000)
Unique Key
500t000000CAeX0AAL
18-00519046
Service Request Number: 18-00519046 • Address: 10733 BENBROOK DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00519046
Address
10733 BENBROOK DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:23:12.000
Updated Date
2020-01-27T04:01:08.000
Closed Date
2018-10-05T08:23:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83921201783698500,-96.66351197444753000)
Unique Key
500t000000CAeXZAA1
18-00519053
Service Request Number: 18-00519053 • Address: 9815 CARAVELLE CT, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00519053
Address
9815 CARAVELLE CT, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:25:29.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-05T08:25:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70719128993880500,-96.65324951837353000)
Unique Key
500t000000CAeYNAA1
18-00519057
Service Request Number: 18-00519057 • Address: 9453 ANGLERIDGE RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00519057
Address
9453 ANGLERIDGE RD, DALLAS, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:26:14.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T08:26:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87946375583569400,-96.72746924260332000)
Unique Key
500t000000CAeYmAAL
18-00519059
Service Request Number: 18-00519059 • Address: 9780 L B J FWY, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00519059
Address
9780 L B J FWY, DALLAS, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-05T08:28:25.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-05T08:28:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90084407030706000,-96.71869852942534000)
Unique Key
500t000000CAeZQAA1
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