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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00517466
Service Request Number: 18-00517466 • Address: 2330 SCOTLAND DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00517466
Address
2330 SCOTLAND DR, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:08:35.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-04T14:08:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70024103686112000,-96.78462045527162000)
Unique Key
500t000000CAbcbAAD
18-00517468
Service Request Number: 18-00517468 • Address: 7415 NEUHOFF DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00517468
Address
7415 NEUHOFF DR, DALLAS, 75217
City Council District
8
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:09:13.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-04T14:09:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70850738672704000,-96.69398278278784000)
Unique Key
500t000000CAbclAAD
18-00517491
Service Request Number: 18-00517491 • Address: 556 BLANNING DR, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00517491
Address
556 BLANNING DR, DALLAS, 75218
City Council District
9
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:12:58.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-04T14:12:58.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85321069195768500,-96.70785811923707000)
Unique Key
500t000000CAbfQAAT
18-00517495
Service Request Number: 18-00517495 • Address: 2005 W CLARENDON DR, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00517495
Address
2005 W CLARENDON DR, DALLAS, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:13:27.000
Updated Date
2020-01-27T04:00:58.000
Closed Date
2018-10-04T14:13:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.73505330970363000,-96.85190896363476000)
Unique Key
500t000000CAbfkAAD
18-00517502
Service Request Number: 18-00517502 • Address: 2607 RIPPLE RD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00517502
Address
2607 RIPPLE RD, DALLAS, 75241
City Council District
8
Department
Planning & Urban Design
Service Request Type
Operation Beautification Registration - PNV
Ert Estimated Response Time
7 Calendar Days
Overall Service Request Due
2019-02-08T00:59:00.000
Status
Closed
Created Date
2018-10-04T14:14:34.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-04T14:14:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67750349035973000,-96.77807342427188000)
Unique Key
500t000000CAbgTAAT
18-00517504
Service Request Number: 18-00517504 • Address: EVERGREEN HILL RD & KNOTT PL, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00517504
Address
EVERGREEN HILL RD & KNOTT PL, DALLAS, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:14:56.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-04T14:14:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76340162149437000,-96.83955934628602000)
Unique Key
500t000000CAbenAAD
18-00517514
Service Request Number: 18-00517514 • Address: 2302 LOLITA DR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00517514
Address
2302 LOLITA DR, DALLAS, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:15:35.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-04T14:15:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75264883687124500,-96.67999798024562000)
Unique Key
500t000000CAbh3AAD
18-00517519
Service Request Number: 18-00517519 • Address: SYLVAN AVE & EVERGREEN HILL RD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00517519
Address
SYLVAN AVE & EVERGREEN HILL RD, DALLAS, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:16:08.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-04T14:16:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76383034811466600,-96.83581577353958000)
Unique Key
500t000000CAbhqAAD
18-00517523
Service Request Number: 18-00517523 • Address: 2710 JEFFRIES ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00517523
Address
2710 JEFFRIES ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
A/C or Heat Inoperable - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:16:45.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-04T14:16:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77264307551653000,-96.77028428000254000)
Unique Key
500t000000CAbiAAAT
18-00517526
Service Request Number: 18-00517526 • Address: W COLORADO BLVD & N MONTCLAIR AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00517526
Address
W COLORADO BLVD & N MONTCLAIR AVE, DALLAS, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:17:07.000
Updated Date
2020-01-27T04:01:00.000
Closed Date
2018-10-04T14:17:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75875873146150500,-96.84690353669632000)
Unique Key
500t000000CAbiUAAT
18-00517528
Service Request Number: 18-00517528 • Address: 3221 SAN LUCAS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
18-00517528
Address
3221 SAN LUCAS AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-03T00:59:00.000
Status
Closed
Created Date
2018-10-04T14:17:33.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-04T14:17:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83144543072744000,-96.66185782571331000)
Unique Key
500t000000CAbijAAD
18-00517531
Service Request Number: 18-00517531 • Address: W COLORADO BLVD & N MONTCLAIR AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00517531
Address
W COLORADO BLVD & N MONTCLAIR AVE, DALLAS, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-04T14:18:10.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-04T14:18:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75875873146150500,-96.84690353669632000)
Unique Key
500t000000CAbjDAAT
18-00517536
Service Request Number: 18-00517536 • Address: 5036 CLOVER HAVEN CT, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00517536
Address
5036 CLOVER HAVEN CT, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:18:38.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-04T14:18:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78648897306502000,-96.68878563314975000)
Unique Key
500t000000CAbjmAAD
18-00517543
Service Request Number: 18-00517543 • Address: MARYDALE DR & N PLYMOUTH RD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00517543
Address
MARYDALE DR & N PLYMOUTH RD, DALLAS, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:19:41.000
Updated Date
2020-01-27T04:01:00.000
Closed Date
2018-10-04T14:19:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76124657476698600,-96.85091525990948000)
Unique Key
500t000000CAbkQAAT
18-00517548
Service Request Number: 18-00517548 • Address: 6121 ABRAMS RD, DALLAS, 75231 • City Council District: 9
Service Request Number
18-00517548
Address
6121 ABRAMS RD, DALLAS, 75231
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:20:43.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-04T14:20:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85914877632489000,-96.74700667344710000)
Unique Key
500t000000CAblEAAT
18-00517549
Service Request Number: 18-00517549 • Address: 9810 TANGLEVINE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00517549
Address
9810 TANGLEVINE DR, DALLAS, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:20:56.000
Updated Date
2020-01-27T04:00:28.000
Closed Date
2018-10-04T14:20:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88754683398422400,-96.71757234655576000)
Unique Key
500t000000CAblJAAT
18-00517551
Service Request Number: 18-00517551 • Address: N OAK CLIFF BLVD & MARYDALE DR, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00517551
Address
N OAK CLIFF BLVD & MARYDALE DR, DALLAS, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:21:09.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-04T14:21:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76122445403429000,-96.85407012424936000)
Unique Key
500t000000CAblTAAT
18-00517553
Service Request Number: 18-00517553 • Address: 8405 GREENMOUND AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00517553
Address
8405 GREENMOUND AVE, DALLAS, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:21:51.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-04T14:21:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75202057524746400,-96.67616329366440000)
Unique Key
500t000000CAbldAAD
18-00517555
Service Request Number: 18-00517555 • Address: N PLYMOUTH RD & W COLORADO BLVD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00517555
Address
N PLYMOUTH RD & W COLORADO BLVD, DALLAS, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:22:16.000
Updated Date
2020-01-27T04:00:28.000
Closed Date
2018-10-04T14:22:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76018303863925500,-96.85039909049398000)
Unique Key
500t000000CAbloAAD
18-00517557
Service Request Number: 18-00517557 • Address: E CLARENDON DR & CUMBERLAND ST, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00517557
Address
E CLARENDON DR & CUMBERLAND ST, DALLAS, 75203
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:23:17.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-04T14:23:17.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73509899540595000,-96.82018680470061000)
Unique Key
500t000000CAbmCAAT
18-00517561
Service Request Number: 18-00517561 • Address: 9810 TANGLEVINE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00517561
Address
9810 TANGLEVINE DR, DALLAS, 75238
City Council District
10
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-14T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:23:59.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-04T14:23:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88754683398422400,-96.71757234655576000)
Unique Key
500t000000CAbmbAAD
18-00517564
Service Request Number: 18-00517564 • Address: 6318 HIDDEN TRAIL DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00517564
Address
6318 HIDDEN TRAIL DR, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-04T14:24:09.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-04T14:24:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66362693885860000,-96.76764852002684000)
Unique Key
500t000000CAbmvAAD
18-00517565
Service Request Number: 18-00517565 • Address: KNOX ST & MCKINNEY AVE, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00517565
Address
KNOX ST & MCKINNEY AVE, DALLAS, 75205
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-11-25T00:59:00.000
Status
Closed
Created Date
2018-10-04T14:24:12.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-04T14:24:12.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82268276253494000,-96.78756834770529000)
Unique Key
500t000000CAbn0AAD
18-00572270
Service Request Number: 18-00572270 • Address: KNOX ST & MCKINNEY AVE, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00572270
Address
KNOX ST & MCKINNEY AVE, DALLAS, 75205
City Council District
14
Department
Code Compliance
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-04T14:24:12.000
Updated Date
2020-01-27T02:39:49.000
Closed Date
2018-10-04T14:24:12.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82268276253494000,-96.78756834770529000)
Unique Key
500t000000CCPpIAAX
18-00517567
Service Request Number: 18-00517567 • Address: CUMBERLAND ST & E JERDEN LN, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00517567
Address
CUMBERLAND ST & E JERDEN LN, DALLAS, 75203
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:24:26.000
Updated Date
2020-01-27T04:00:56.000
Closed Date
2018-10-04T14:24:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73547374623888000,-96.82051984965717000)
Unique Key
500t000000CAbnAAAT
18-00517569
Service Request Number: 18-00517569 • Address: ALEXANDER LN & JANE LN, DALLAS, 75247 • City Council District: 6
Service Request Number
18-00517569
Address
ALEXANDER LN & JANE LN, DALLAS, 75247
City Council District
6
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:24:33.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-04T14:24:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80671274642218500,-96.87628754523670000)
Unique Key
500t000000CAbnPAAT
18-00517576
Service Request Number: 18-00517576 • Address: 9601 WINDING RIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00517576
Address
9601 WINDING RIDGE DR, DALLAS, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:25:08.000
Updated Date
2020-01-27T04:00:58.000
Closed Date
2018-10-04T14:25:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88843295160939000,-96.71902730023291000)
Unique Key
500t000000CAbmhAAD
18-00517578
Service Request Number: 18-00517578 • Address: ELSIE FAYE HEGGINS ST & 2ND AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00517578
Address
ELSIE FAYE HEGGINS ST & 2ND AVE, DALLAS, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:25:26.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-04T14:25:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76204150790098000,-96.74576988139586000)
Unique Key
500t000000CAbo8AAD
18-00517580
Service Request Number: 18-00517580 • Address: 4266 ROBERTSON DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00517580
Address
4266 ROBERTSON DR, DALLAS, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:25:47.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-04T14:25:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67432931256203000,-96.74901446865918000)
Unique Key
500t000000CAboSAAT
18-00517582
Service Request Number: 18-00517582 • Address: 154 HIGH HARVEST RD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00517582
Address
154 HIGH HARVEST RD, DALLAS, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:26:08.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-04T14:26:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64815779764553000,-96.82070535952919000)
Unique Key
500t000000CAbocAAD
18-00517583
Service Request Number: 18-00517583 • Address: 327 S FIELD ST, DALLAS, 75202 • City Council District: 14
Service Request Number
18-00517583
Address
327 S FIELD ST, DALLAS, 75202
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:26:19.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-04T14:26:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77863927110824000,-96.80050280378532000)
Unique Key
500t000000CAbohAAD
18-00517590
Service Request Number: 18-00517590 • Address: 452 S HARWOOD ST, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00517590
Address
452 S HARWOOD ST, DALLAS, 75201
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:27:19.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-04T14:27:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77942159971152000,-96.79304287263082000)
Unique Key
500t000000CAbpfAAD
18-00517591
Service Request Number: 18-00517591 • Address: CHOATE ST & S CENTRAL EXPY, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00517591
Address
CHOATE ST & S CENTRAL EXPY, DALLAS, 75241
City Council District
8
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:27:25.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-04T14:27:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68239132889568000,-96.73404092324553000)
Unique Key
500t000000CAbpkAAD
18-00517596
Service Request Number: 18-00517596 • Address: DALLAS PKWY & FRANKFORD RD, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00517596
Address
DALLAS PKWY & FRANKFORD RD, DALLAS, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:28:09.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-04T14:28:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99746777931958500,-96.82905738595943000)
Unique Key
500t000000CAbqEAAT
18-00517606
Service Request Number: 18-00517606 • Address: 7403 CHRISTIE LN, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00517606
Address
7403 CHRISTIE LN, DALLAS, 75249
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:29:22.000
Updated Date
2020-01-27T04:00:58.000
Closed Date
2018-10-04T14:29:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64425382123605000,-96.95081110055798000)
Unique Key
500t000000CAbrCAAT
18-00517611
Service Request Number: 18-00517611 • Address: 687 S AKARD ST, DALLAS, 75202 • City Council District: 2
Service Request Number
18-00517611
Address
687 S AKARD ST, DALLAS, 75202
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:30:06.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-04T14:30:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77539151074470400,-96.79797758179436000)
Unique Key
500t000000CAbrlAAD
18-00517616
Service Request Number: 18-00517616 • Address: 768 S ERVAY ST, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00517616
Address
768 S ERVAY ST, DALLAS, 75201
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:31:00.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-04T14:31:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77626061254472500,-96.79517983291780000)
Unique Key
500t000000CAbsKAAT
18-00517620
Service Request Number: 18-00517620 • Address: 7408 CHRISTIE LN, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00517620
Address
7408 CHRISTIE LN, DALLAS, 75249
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:31:33.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-04T14:31:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64426340481054000,-96.95149545721660000)
Unique Key
500t000000CAbsoAAD
18-00517624
Service Request Number: 18-00517624 • Address: 3900 SPRING AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00517624
Address
3900 SPRING AVE, DALLAS, 75210
City Council District
7
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:31:56.000
Updated Date
2020-01-27T04:00:58.000
Closed Date
2018-10-04T14:31:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77013729455289000,-96.74739638181698000)
Unique Key
500t000000CAbtDAAT
18-00517625
Service Request Number: 18-00517625 • Address: 768 S ERVAY ST, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00517625
Address
768 S ERVAY ST, DALLAS, 75201
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-04T14:32:00.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-04T14:32:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77626061254472500,-96.79517983291780000)
Unique Key
500t000000CAbtIAAT
18-00517628
Service Request Number: 18-00517628 • Address: 711 W BROOKLYN AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00517628
Address
711 W BROOKLYN AVE, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-04T14:33:10.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-04T14:33:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73930643277158500,-96.83425802468689000)
Unique Key
500t000000CAbtXAAT
18-00517630
Service Request Number: 18-00517630 • Address: 857 LEONARD ST, DALLAS, 75201 • City Council District: 14
Service Request Number
18-00517630
Address
857 LEONARD ST, DALLAS, 75201
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:33:20.000
Updated Date
2020-01-27T04:00:56.000
Closed Date
2018-10-04T14:33:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78897692223175000,-96.79582059357341000)
Unique Key
500t000000CAbthAAD
18-00517631
Service Request Number: 18-00517631 • Address: 6023 MENGER AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00517631
Address
6023 MENGER AVE, DALLAS, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:33:33.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-04T14:33:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76918632035218000,-96.71812947481338000)
Unique Key
500t000000CAbtmAAD
18-00517632
Service Request Number: 18-00517632 • Address: 9810 FOREST LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00517632
Address
9810 FOREST LN, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-07T00:59:00.000
Status
Closed
Created Date
2018-10-04T14:33:47.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-04T14:33:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90937668275414000,-96.71732763714712000)
Unique Key
500t000000CAbtwAAD
18-00517638
Service Request Number: 18-00517638 • Address: MARSH LN & WALNUT HILL LN, DALLAS, 75229 • City Council District: 6
Service Request Number
18-00517638
Address
MARSH LN & WALNUT HILL LN, DALLAS, 75229
City Council District
6
Department
Public Works
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:34:45.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-04T14:34:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88042514086790000,-96.85611601180610000)
Unique Key
500t000000CAbufAAD
18-00517639
Service Request Number: 18-00517639 • Address: 6328 N JIM MILLER RD, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00517639
Address
6328 N JIM MILLER RD, DALLAS, 75228
City Council District
7
Department
Public Works
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:34:53.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-04T14:34:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80177298500766600,-96.69376248490920000)
Unique Key
500t000000CAbukAAD
18-00517643
Service Request Number: 18-00517643 • Address: 14327 HAYMEADOW CIR, DALLAS, 75254 • City Council District: 11
Service Request Number
18-00517643
Address
14327 HAYMEADOW CIR, DALLAS, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-04T14:35:48.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-04T14:35:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94407003335357000,-96.77111604864420000)
Unique Key
500t000000CAbvOAAT
18-00517658
Service Request Number: 18-00517658 • Address: 1127 ELM ST, DALLAS, 75202 • City Council District: 14
Service Request Number
18-00517658
Address
1127 ELM ST, DALLAS, 75202
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:37:49.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-04T14:37:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78084948837534000,-96.80231064329590000)
Unique Key
500t000000CAbwlAAD
18-00517661
Service Request Number: 18-00517661 • Address: CHERRY VALLEY BLVD & S LANCASTER RD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00517661
Address
CHERRY VALLEY BLVD & S LANCASTER RD, DALLAS, 75241
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:38:02.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-04T14:38:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64460199385578000,-96.78009208553459000)
Unique Key
500t000000CAbx5AAD
18-00517663
Service Request Number: 18-00517663 • Address: 6023 MENGER AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00517663
Address
6023 MENGER AVE, DALLAS, 75227
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-18T00:59:00.000
Status
Closed
Created Date
2018-10-04T14:38:10.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-04T14:38:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76918632035218000,-96.71812947481338000)
Unique Key
500t000000CAbxFAAT
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