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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00517325
Service Request Number: 18-00517325 • Address: 3121 LOCKMOOR LN, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00517325
Address
3121 LOCKMOOR LN, DALLAS, 75220
City Council District
6
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-04T13:39:28.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-04T13:39:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87916872493954000,-96.87450129217571000)
Unique Key
500t000000CAbKrAAL
18-00517332
Service Request Number: 18-00517332 • Address: 9218 CHISWELL RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00517332
Address
9218 CHISWELL RD, DALLAS, 75238
City Council District
10
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:40:52.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-04T13:40:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87364450995921000,-96.72525847703095000)
Unique Key
500t000000CAbLfAAL
18-00517336
Service Request Number: 18-00517336 • Address: 5320 WORTH ST, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00517336
Address
5320 WORTH ST, DALLAS, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:41:48.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-04T13:41:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80176456767271000,-96.76303075882694000)
Unique Key
500t000000CAbM9AAL
18-00517339
Service Request Number: 18-00517339 • Address: 1416 N JIM MILLER RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00517339
Address
1416 N JIM MILLER RD, DALLAS, 75217
City Council District
5
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-04T13:42:10.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-04T13:42:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73665793854873000,-96.70003841591334000)
Unique Key
500t000000CAbMTAA1
18-00517341
Service Request Number: 18-00517341 • Address: 3907 JAMAICA ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00517341
Address
3907 JAMAICA ST, DALLAS, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:42:57.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-04T13:42:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77216622589104000,-96.75043034924762000)
Unique Key
500t000000CAbMnAAL
18-00517346
Service Request Number: 18-00517346 • Address: 9000 JUDKINS ST, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00517346
Address
9000 JUDKINS ST, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:43:48.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-04T13:43:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.71798275477920000,-96.66547702819267000)
Unique Key
500t000000CAbNMAA1
18-00517349
Service Request Number: 18-00517349 • Address: 4258 SHORECREST DR, DALLAS, 75209 • City Council District: 13
Service Request Number
18-00517349
Address
4258 SHORECREST DR, DALLAS, 75209
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:44:15.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-04T13:44:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85857144299041000,-96.83887339125460000)
Unique Key
500t000000CAbNqAAL
18-00517351
Service Request Number: 18-00517351 • Address: 1014 FERNCLIFF TRL, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00517351
Address
1014 FERNCLIFF TRL, DALLAS, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-07T00:59:00.000
Status
Closed
Created Date
2018-10-04T13:45:26.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-04T13:45:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66681927123848000,-96.83904079891286000)
Unique Key
500t000000CAbOKAA1
18-00517352
Service Request Number: 18-00517352 • Address: 5208 MONA LN, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00517352
Address
5208 MONA LN, DALLAS, 75236
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:45:37.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-04T13:45:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68228929531981000,-96.92182554192543000)
Unique Key
500t000000CAbOZAA1
18-00517355
Service Request Number: 18-00517355 • Address: 9416 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00517355
Address
9416 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-04T13:46:25.000
Updated Date
2020-01-27T04:00:34.000
Closed Date
2018-10-04T13:46:25.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87324552682786600,-96.72601258578044000)
Unique Key
500t000000CAbOtAAL
18-00517357
Service Request Number: 18-00517357 • Address: 6035 HOLLIS AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00517357
Address
6035 HOLLIS AVE, DALLAS, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-08T00:59:00.000
Status
Closed
Created Date
2018-10-04T13:46:42.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-04T13:46:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76800335987990000,-96.71817205118617000)
Unique Key
500t000000CAbP8AAL
18-00517358
Service Request Number: 18-00517358 • Address: 5208 MONA LN, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00517358
Address
5208 MONA LN, DALLAS, 75236
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-04T13:47:10.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-04T13:47:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68228929531981000,-96.92182554192543000)
Unique Key
500t000000CAbPIAA1
18-00517361
Service Request Number: 18-00517361 • Address: 11422 HARRY HINES BLVD, DALLAS, 75229 • City Council District: 6
Service Request Number
18-00517361
Address
11422 HARRY HINES BLVD, DALLAS, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-04T13:48:05.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-04T13:48:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89687653925524000,-96.89156193115540000)
Unique Key
500t000000CAbPXAA1
18-00517362
Service Request Number: 18-00517362 • Address: 13223 FISH RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00517362
Address
13223 FISH RD, DALLAS, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-07T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:48:26.000
Updated Date
2020-01-27T04:00:58.000
Closed Date
2018-10-04T13:48:26.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69721355923845000,-96.58179876510634000)
Unique Key
500t000000CAbCoAAL
18-00517367
Service Request Number: 18-00517367 • Address: 2310 SCOTLAND DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00517367
Address
2310 SCOTLAND DR, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:49:13.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-04T13:49:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70012636672130000,-96.78485817278768000)
Unique Key
500t000000CAbQBAA1
18-00517371
Service Request Number: 18-00517371 • Address: 1305 N PRAIRIE AVE, DALLAS, 75204 • City Council District: 2
Service Request Number
18-00517371
Address
1305 N PRAIRIE AVE, DALLAS, 75204
City Council District
2
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:49:55.000
Updated Date
2020-01-27T04:00:58.000
Closed Date
2018-10-04T13:49:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80226689323786400,-96.77330274680735000)
Unique Key
500t000000CAbQaAAL
18-00517372
Service Request Number: 18-00517372 • Address: 6035 GLENDORA AVE, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00517372
Address
6035 GLENDORA AVE, DALLAS, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-07T00:59:00.000
Status
Closed
Created Date
2018-10-04T13:50:15.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-04T13:50:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88535846659933000,-96.80307183753929000)
Unique Key
500t000000CAbQkAAL
18-00517373
Service Request Number: 18-00517373 • Address: N BUCKNER BLVD & POPPY DR, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00517373
Address
N BUCKNER BLVD & POPPY DR, DALLAS, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:50:18.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-04T13:50:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83570843124119000,-96.70452256168780000)
Unique Key
500t000000CAbQpAAL
18-00517374
Service Request Number: 18-00517374 • Address: 11422 HARRY HINES BLVD, DALLAS, 75229 • City Council District: 6
Service Request Number
18-00517374
Address
11422 HARRY HINES BLVD, DALLAS, 75229
City Council District
6
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:50:34.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-04T13:50:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89687653925524000,-96.89156193115540000)
Unique Key
500t000000CAbQzAAL
18-00517381
Service Request Number: 18-00517381 • Address: 5307 BONITA AVE, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00517381
Address
5307 BONITA AVE, DALLAS, 75206
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:52:14.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-04T13:52:14.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81811917563142000,-96.77960793496624000)
Unique Key
500t000000CAbRsAAL
18-00517384
Service Request Number: 18-00517384 • Address: 4917 WORTH ST, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00517384
Address
4917 WORTH ST, DALLAS, 75214
City Council District
14
Department
Code Compliance
Service Request Type
A/C or Heat Inoperable - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:52:54.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-04T13:52:54.000
Outcome
Investigation Complete
Priority
High
Method Received Desc
API
Lat Long Value
(32.79890401401479000,-96.76730573921968000)
Unique Key
500t000000CAbS2AAL
18-00517386
Service Request Number: 18-00517386 • Address: 5431 BONITA AVE, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00517386
Address
5431 BONITA AVE, DALLAS, 75206
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:53:12.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-04T13:53:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81826661217904000,-96.77657950845608000)
Unique Key
500t000000CAbSCAA1
18-00517389
Service Request Number: 18-00517389 • Address: 1516 HEATHER GLEN DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00517389
Address
1516 HEATHER GLEN DR, DALLAS, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-07T00:59:00.000
Status
Closed
Created Date
2018-10-04T13:53:34.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-04T13:53:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67534738041432000,-96.84604561068608000)
Unique Key
500t000000CAbSWAA1
18-00517390
Service Request Number: 18-00517390 • Address: 10121 MUSKOGEE DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00517390
Address
10121 MUSKOGEE DR, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:53:37.000
Updated Date
2020-01-27T04:00:58.000
Closed Date
2018-10-04T13:53:37.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73823439964040500,-96.65003317787320000)
Unique Key
500t000000CAbSbAAL
18-00517391
Service Request Number: 18-00517391 • Address: 10121 MUSKOGEE DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00517391
Address
10121 MUSKOGEE DR, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:53:44.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-04T13:53:44.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73823439964040500,-96.65003317787320000)
Unique Key
500t000000CAbSlAAL
18-00517392
Service Request Number: 18-00517392 • Address: 4816 ZEALAND ST, DALLAS, 75216 • City Council District: 7
Service Request Number
18-00517392
Address
4816 ZEALAND ST, DALLAS, 75216
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:53:46.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-04T13:53:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71528143834462600,-96.74256060110484000)
Unique Key
500t000000CAbSqAAL
18-00517395
Service Request Number: 18-00517395 • Address: 6315 DYSART CIR, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00517395
Address
6315 DYSART CIR, DALLAS, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:54:05.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-04T13:54:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80946726458649500,-96.74787002590755000)
Unique Key
500t000000CAbTFAA1
18-00517397
Service Request Number: 18-00517397 • Address: BONNIE VIEW RD & E KIEST BLVD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00517397
Address
BONNIE VIEW RD & E KIEST BLVD, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:54:33.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-04T13:54:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72023591075867400,-96.78346482258539000)
Unique Key
500t000000CAbTUAA1
18-00517398
Service Request Number: 18-00517398 • Address: 8706 GROVELAND DR, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00517398
Address
8706 GROVELAND DR, DALLAS, 75218
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:54:59.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-04T13:54:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81759495203225000,-96.70425976515584000)
Unique Key
500t000000CAbTeAAL
18-00517399
Service Request Number: 18-00517399 • Address: 10927 LISTI DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00517399
Address
10927 LISTI DR, DALLAS, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:55:15.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-04T13:55:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87210372579920000,-96.69582853426783000)
Unique Key
500t000000CAbToAAL
18-00517400
Service Request Number: 18-00517400 • Address: 1330 MARFA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00517400
Address
1330 MARFA AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-07T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:55:16.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-04T13:55:16.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69993314753738000,-96.80646630759009000)
Unique Key
500t000000CAbTtAAL
18-00517407
Service Request Number: 18-00517407 • Address: 4092 MYERWOOD LN, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00517407
Address
4092 MYERWOOD LN, DALLAS, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:56:54.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-04T13:56:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91301836234584500,-96.84111331276590000)
Unique Key
500t000000CAbUhAAL
18-00517408
Service Request Number: 18-00517408 • Address: 9922 CHURCH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00517408
Address
9922 CHURCH RD, DALLAS, 75238
City Council District
10
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:57:06.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-04T13:57:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88601042031588000,-96.71430789840853000)
Unique Key
500t000000CAbUmAAL
18-00517409
Service Request Number: 18-00517409 • Address: 1653 RUSSELL GLEN LN, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00517409
Address
1653 RUSSELL GLEN LN, DALLAS, 75232
City Council District
3
Department
Transportation
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
12 Business Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-04T13:57:12.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-04T13:57:12.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67834802452738000,-96.84940217451481000)
Unique Key
500t000000CAbUrAAL
18-00517417
Service Request Number: 18-00517417 • Address: 4827 ZEALAND ST, DALLAS, 75216 • City Council District: 7
Service Request Number
18-00517417
Address
4827 ZEALAND ST, DALLAS, 75216
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:58:49.000
Updated Date
2020-01-27T04:00:56.000
Closed Date
2018-10-04T13:58:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71542796041450000,-96.74252552989623000)
Unique Key
500t000000CAbW4AAL
18-00517419
Service Request Number: 18-00517419 • Address: 400 N PRAIRIE CREEK RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00517419
Address
400 N PRAIRIE CREEK RD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:58:59.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-04T13:58:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.71775717030546000,-96.66543990751649000)
Unique Key
500t000000CAbWEAA1
18-00517420
Service Request Number: 18-00517420 • Address: NORTHAVEN RD & ST JUDES DR, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00517420
Address
NORTHAVEN RD & ST JUDES DR, DALLAS, 75230
City Council District
11
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-04T13:59:27.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-04T13:59:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90009871489527000,-96.78403113485919000)
Unique Key
500t000000CAbWTAA1
18-00517428
Service Request Number: 18-00517428 • Address: 3215 RUIDOSA AVE, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00517428
Address
3215 RUIDOSA AVE, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:01:22.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-04T14:01:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84610403871522000,-96.66212880467303000)
Unique Key
500t000000CAbXWAA1
18-00517434
Service Request Number: 18-00517434 • Address: 1646 BLUE MEADOW ST, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00517434
Address
1646 BLUE MEADOW ST, DALLAS, 75217
City Council District
5
Department
Planning & Urban Design
Service Request Type
Operation Beautification Registration - PNV
Ert Estimated Response Time
7 Calendar Days
Overall Service Request Due
2019-02-08T00:59:00.000
Status
Closed
Created Date
2018-10-04T14:01:58.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-04T14:01:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74076686481547000,-96.65872466726901000)
Unique Key
500t000000CAbY5AAL
18-00517435
Service Request Number: 18-00517435 • Address: 1653 RUSSELL GLEN LN, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00517435
Address
1653 RUSSELL GLEN LN, DALLAS, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-07T00:59:00.000
Status
Closed
Created Date
2018-10-04T14:02:08.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-04T14:02:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67834802452738000,-96.84940217451481000)
Unique Key
500t000000CAbYAAA1
18-00525230
Service Request Number: 18-00525230 • Address: 1653 RUSSELL GLEN LN, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00525230
Address
1653 RUSSELL GLEN LN, DALLAS, 75232
City Council District
3
Department
Transportation
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
12 Business Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-04T14:02:08.000
Updated Date
2020-01-27T04:15:55.000
Closed Date
2018-10-04T14:02:08.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67834802452738000,-96.84940217451481000)
Unique Key
500t000000CAwJOAA1
18-00526015
Service Request Number: 18-00526015 • Address: 1653 RUSSELL GLEN LN, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00526015
Address
1653 RUSSELL GLEN LN, DALLAS, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-04T14:02:08.000
Updated Date
2020-01-27T04:16:31.000
Closed Date
2018-10-04T14:02:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67834802452738000,-96.84940217451481000)
Unique Key
500t000000CAxV6AAL
18-00517442
Service Request Number: 18-00517442 • Address: 10141 CASA VIEW AVE, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00517442
Address
10141 CASA VIEW AVE, DALLAS, 75228
City Council District
9
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -TWM
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-08T00:59:00.000
Status
Closed
Created Date
2018-10-04T14:03:17.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-04T14:03:17.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82985608551985000,-96.68030557420416000)
Unique Key
500t000000CAbZ8AAL
18-00517446
Service Request Number: 18-00517446 • Address: 7731 LOS ALAMITOS DR, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00517446
Address
7731 LOS ALAMITOS DR, DALLAS, 75232
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:04:43.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-04T14:04:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65385707697300000,-96.85264110171690000)
Unique Key
500t000000CAbZmAAL
18-00517447
Service Request Number: 18-00517447 • Address: 8309 MOORCROFT DR, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00517447
Address
8309 MOORCROFT DR, DALLAS, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-04T14:04:55.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-04T14:04:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80105394764544000,-96.69917746259621000)
Unique Key
500t000000CAbZrAAL
18-00517451
Service Request Number: 18-00517451 • Address: 5811 DEL ROY DR • City Council District: 13
Service Request Number
18-00517451
Address
5811 DEL ROY DR
City Council District
13
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-14T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:05:19.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-04T14:05:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90550000000000000,-96.80753000000000000)
Unique Key
500t000000CAbaLAAT
18-00517455
Service Request Number: 18-00517455 • Address: 8309 MOORCROFT DR, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00517455
Address
8309 MOORCROFT DR, DALLAS, 75228
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:06:09.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-04T14:06:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80105394764544000,-96.69917746259621000)
Unique Key
500t000000CAbauAAD
18-00517456
Service Request Number: 18-00517456 • Address: 2031 HOUSLEY DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00517456
Address
2031 HOUSLEY DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:06:59.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-04T14:06:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85250350502706600,-96.67557770384141000)
Unique Key
500t000000CAbbOAAT
18-00517457
Service Request Number: 18-00517457 • Address: 4550 KUSHLA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00517457
Address
4550 KUSHLA AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-22T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:07:15.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-04T14:07:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68789809723903500,-96.80815112149521000)
Unique Key
500t000000CAbbYAAT
18-00517464
Service Request Number: 18-00517464 • Address: 6911 KENWELL ST, DALLAS, 75209 • City Council District: 2
Service Request Number
18-00517464
Address
6911 KENWELL ST, DALLAS, 75209
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-04T14:08:20.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-04T14:08:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84196235097197600,-96.82750026630521000)
Unique Key
500t000000CAbcMAAT
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