311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00506016
Service Request Number: 18-00506016 • Address: 3000 FERNWOOD AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00506016
Address
3000 FERNWOOD AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T10:56:53.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T10:56:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70980547844892000,-96.80699641435054000)
Unique Key
500t000000CPQ5fAAH
18-00506020
Service Request Number: 18-00506020 • Address: 2861 E OVERTON RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00506020
Address
2861 E OVERTON RD, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T10:58:28.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T10:58:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71423342524304000,-96.77846834859479000)
Unique Key
500t000000CPQ8dAAH
18-00506031
Service Request Number: 18-00506031 • Address: 8469 ELAM RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00506031
Address
8469 ELAM RD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:01:00.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T11:01:00.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.71969506714296500,-96.67459601074404000)
Unique Key
500t000000CPQD4AAP
18-00512108
Service Request Number: 18-00512108 • Department: Office of Community Services • Service Request Type: Community Care Services - OCC
Service Request Number
18-00512108
Department
Office of Community Services
Service Request Type
Community Care Services - OCC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-03T00:48:15.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-03T00:48:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(,)
Unique Key
500t000000CAQndAAH
18-00506035
Service Request Number: 18-00506035 • Address: 12121 AUDELIA RD, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00506035
Address
12121 AUDELIA RD, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-18T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:01:48.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-01T11:01:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91287542840877500,-96.71810102657874000)
Unique Key
500t000000CPQEWAA5
18-00506037
Service Request Number: 18-00506037 • Address: 5810 LEWIS ST, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00506037
Address
5810 LEWIS ST, DALLAS, 75206
City Council District
14
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:02:12.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T11:02:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81209811053793000,-96.76763276733540000)
Unique Key
500t000000CPQF5AAP
18-00506041
Service Request Number: 18-00506041 • Address: FERGUSON RD & WOODMEADOW PKWY, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00506041
Address
FERGUSON RD & WOODMEADOW PKWY, DALLAS, 75228
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:02:37.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T11:02:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85400006378874000,-96.65093443437483000)
Unique Key
500t000000CPQG3AAP
18-00506048
Service Request Number: 18-00506048 • Address: 13223 FISH RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00506048
Address
13223 FISH RD, DALLAS, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:03:36.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-01T11:03:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69721355923845000,-96.58179876510634000)
Unique Key
500t000000CPQHVAA5
18-00506060
Service Request Number: 18-00506060 • Address: 3037 AIRHAVEN ST, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00506060
Address
3037 AIRHAVEN ST, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:05:09.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T11:05:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90591612203074000,-96.87560104874593000)
Unique Key
500t000000CPQKAAA5
18-00506065
Service Request Number: 18-00506065 • Address: N PRAIRIE CREEK RD & SCYENE RD, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00506065
Address
N PRAIRIE CREEK RD & SCYENE RD, DALLAS, 75227
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:07:08.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-01T11:07:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76332642373355000,-96.66542088303010000)
Unique Key
500t000000CPQMpAAP
18-00506066
Service Request Number: 18-00506066 • Address: 7151 HELSEM BEND, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
18-00506066
Address
7151 HELSEM BEND, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2018-12-31T00:59:00.000
Status
Closed
Created Date
2018-10-01T11:07:13.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T11:07:13.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.91910653443833000,-96.78042501551573000)
Unique Key
500t000000CPQMzAAP
18-00506071
Service Request Number: 18-00506071 • Address: 7902 S NASSAU CIR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00506071
Address
7902 S NASSAU CIR, DALLAS, 75217
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:08:31.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T11:08:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70652831518033000,-96.68590047517083000)
Unique Key
500t000000CPQPPAA5
18-00506074
Service Request Number: 18-00506074 • Address: 10047 NEOSHO DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00506074
Address
10047 NEOSHO DR, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:09:04.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T11:09:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73737653486244000,-96.65027121473622000)
Unique Key
500t000000CPQQ3AAP
18-00506079
Service Request Number: 18-00506079 • Address: GALLAGHER ST & INGERSOLL ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00506079
Address
GALLAGHER ST & INGERSOLL ST, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:09:37.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-01T11:09:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78504087643492000,-96.90685039699184000)
Unique Key
500t000000CPQR1AAP
18-00506084
Service Request Number: 18-00506084 • Address: 10154 CHESTERTON DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00506084
Address
10154 CHESTERTON DR, DALLAS, 75238
City Council District
10
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:10:22.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T11:10:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88121883597508000,-96.71031737366928000)
Unique Key
500t000000CPQS4AAP
18-00506085
Service Request Number: 18-00506085 • Address: 2949 ALLISTER ST, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00506085
Address
2949 ALLISTER ST, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:10:50.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T11:10:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90781004336638000,-96.87694800252707000)
Unique Key
500t000000CPQSdAAP
18-00506091
Service Request Number: 18-00506091 • Address: 8998 THACKERY ST, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00506091
Address
8998 THACKERY ST, DALLAS, 75225
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:11:44.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T11:11:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87248252458515000,-96.79147645613911000)
Unique Key
500t000000CPQTqAAP
18-00506096
Service Request Number: 18-00506096 • Address: 2547 TALCO DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00506096
Address
2547 TALCO DR, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T11:13:41.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T11:13:41.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68525264836080000,-96.77584796063731000)
Unique Key
500t000000CPQWLAA5
18-00506100
Service Request Number: 18-00506100 • Address: 6031 RICHMOND AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00506100
Address
6031 RICHMOND AVE, DALLAS, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:14:04.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T11:14:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81608042319970000,-96.76302844648981000)
Unique Key
500t000000CPQX9AAP
18-00506101
Service Request Number: 18-00506101 • Address: 7500 CAMPBELL RD, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00506101
Address
7500 CAMPBELL RD, DALLAS, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:14:26.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-01T11:14:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97814956751432000,-96.77200011180605000)
Unique Key
500t000000CPQXTAA5
18-00506102
Service Request Number: 18-00506102 • Address: 3310 TIMBERVIEW RD, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00506102
Address
3310 TIMBERVIEW RD, DALLAS, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:14:26.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T11:14:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88387351225695500,-96.86681895153382000)
Unique Key
500t000000CPQWMAA5
18-00506105
Service Request Number: 18-00506105 • Address: 3041 ALLISTER ST, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00506105
Address
3041 ALLISTER ST, DALLAS, 75229
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:15:01.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T11:15:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90768940719619000,-96.87425928462680000)
Unique Key
500t000000CPQY2AAP
18-00506106
Service Request Number: 18-00506106 • Address: 8657 ASHCROFT AVE, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00506106
Address
8657 ASHCROFT AVE, DALLAS, 75243
City Council District
10
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-08T00:59:00.000
Status
Closed
Created Date
2018-10-01T11:15:03.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-01T11:15:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89590914513389000,-96.75449426563716000)
Unique Key
500t000000CPQY7AAP
18-00506108
Service Request Number: 18-00506108 • Address: 207 S HOUSTON ST, Terminal Annex Federal Building • City Council District: 2
Service Request Number
18-00506108
Address
207 S HOUSTON ST, Terminal Annex Federal Building
City Council District
2
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:15:25.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T11:15:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77802000000000000,-96.80766000000000000)
Unique Key
500t000000CPQYWAA5
18-00506125
Service Request Number: 18-00506125 • Address: 2818 EDD RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00506125
Address
2818 EDD RD, DALLAS, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:18:46.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-01T11:18:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66971767679210000,-96.61790575087015000)
Unique Key
500t000000CPQeeAAH
18-00506132
Service Request Number: 18-00506132 • Address: ELMBROOK DR & W MOCKINGBIRD LN, DALLAS, 75247 • City Council District: 2
Service Request Number
18-00506132
Address
ELMBROOK DR & W MOCKINGBIRD LN, DALLAS, 75247
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn
Ert Estimated Response Time
7 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:19:41.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T11:19:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82212631834167000,-96.86368638276234000)
Unique Key
500t000000CPQgBAAX
18-00506142
Service Request Number: 18-00506142 • Address: 3875 GASPAR DR, DALLAS, 75220 • City Council District: 2
Service Request Number
18-00506142
Address
3875 GASPAR DR, DALLAS, 75220
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:21:54.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T11:21:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86981836698742400,-96.84993743670529000)
Unique Key
500t000000CPQjPAAX
18-00506145
Service Request Number: 18-00506145 • Address: 1818 N WESTMORELAND RD, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00506145
Address
1818 N WESTMORELAND RD, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:23:26.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T11:23:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76865158631018000,-96.87372623509565000)
Unique Key
500t000000CPQlLAAX
18-00506146
Service Request Number: 18-00506146 • Address: 7023 WOODHILL RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00506146
Address
7023 WOODHILL RD, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:23:36.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T11:23:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74299547307822000,-96.70122818110433000)
Unique Key
500t000000CPQlfAAH
18-00506147
Service Request Number: 18-00506147 • Address: 3411 OLD COLONY RD, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00506147
Address
3411 OLD COLONY RD, DALLAS, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:23:36.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T11:23:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69526762659966600,-96.87612989720193000)
Unique Key
500t000000CPQlkAAH
18-00506149
Service Request Number: 18-00506149 • Address: 3811 PINEBROOK DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00506149
Address
3811 PINEBROOK DR, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:24:16.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T11:24:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66881169640005600,-96.76165568718679000)
Unique Key
500t000000CPQm9AAH
18-00506158
Service Request Number: 18-00506158 • Address: 9669 FOREST LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00506158
Address
9669 FOREST LN, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-18T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:25:47.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T11:25:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90967627474537000,-96.72284634825428000)
Unique Key
500t000000CPQp3AAH
18-00506161
Service Request Number: 18-00506161 • Address: 28 DEVONSTONE PL, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00506161
Address
28 DEVONSTONE PL, DALLAS, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:26:20.000
Updated Date
2020-01-27T03:58:29.000
Closed Date
2018-10-01T11:26:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97026920491184400,-96.81031261392377000)
Unique Key
500t000000CPQprAAH
18-00506165
Service Request Number: 18-00506165 • Address: 2613 THOMAS AVE, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00506165
Address
2613 THOMAS AVE, DALLAS, 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:27:19.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T11:27:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79523781091612000,-96.79886429397932000)
Unique Key
500t000000CPQkYAAX
18-00506166
Service Request Number: 18-00506166 • Address: 9238 BRUTON RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00506166
Address
9238 BRUTON RD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:27:40.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T11:27:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74858582750853000,-96.66445049486288000)
Unique Key
500t000000CPQrOAAX
18-00506175
Service Request Number: 18-00506175 • Address: 3723 PINEBROOK DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00506175
Address
3723 PINEBROOK DR, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:29:03.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T11:29:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66826611572754000,-96.76279858188462000)
Unique Key
500t000000CPQucAAH
18-00506176
Service Request Number: 18-00506176 • Address: 1518 CHERRYCREST LN, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00506176
Address
1518 CHERRYCREST LN, DALLAS, 75228
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:29:07.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T11:29:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80829736173575400,-96.69009035394144000)
Unique Key
500t000000CPQuhAAH
18-00506178
Service Request Number: 18-00506178 • Address: S BEACON ST & SAMUELL BLVD, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00506178
Address
S BEACON ST & SAMUELL BLVD, DALLAS, 75223
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:29:34.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T11:29:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79298967712871600,-96.74646568840767000)
Unique Key
500t000000CPQvQAAX
18-00506180
Service Request Number: 18-00506180 • Address: 2400 LONE STAR DR, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00506180
Address
2400 LONE STAR DR, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:29:38.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T11:29:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76865896807866000,-96.86104795017455000)
Unique Key
500t000000CPQvaAAH
18-00506181
Service Request Number: 18-00506181 • Address: 5231 BEEMAN AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00506181
Address
5231 BEEMAN AVE, DALLAS, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:29:40.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T11:29:40.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78824450473632600,-96.74446093138422000)
Unique Key
500t000000CPQvfAAH
18-00506182
Service Request Number: 18-00506182 • Address: 2007 STOVALL DR • City Council District: 4
Service Request Number
18-00506182
Address
2007 STOVALL DR
City Council District
4
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:29:43.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T11:29:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70723000000000000,-96.79829000000000000)
Unique Key
500t000000CPQvpAAH
18-00506183
Service Request Number: 18-00506183 • Address: 5127 CLUBVIEW DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00506183
Address
5127 CLUBVIEW DR, DALLAS, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:29:46.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T11:29:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68285090425630000,-96.85027515275495000)
Unique Key
500t000000CPQvuAAH
18-00506184
Service Request Number: 18-00506184 • Address: 2125 FENWICK DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00506184
Address
2125 FENWICK DR, DALLAS, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T11:30:03.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T11:30:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84202770904293000,-96.67654826784188000)
Unique Key
500t000000CPQwdAAH
18-00506187
Service Request Number: 18-00506187 • Address: 11040 WATTERSON DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00506187
Address
11040 WATTERSON DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:30:57.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T11:30:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84339832492493400,-96.65627012278755000)
Unique Key
500t000000CPQxvAAH
18-00506188
Service Request Number: 18-00506188 • Address: 19120 WIND MILL LN, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00506188
Address
19120 WIND MILL LN, DALLAS, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:31:24.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-01T11:31:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00773064440759400,-96.79073120257400000)
Unique Key
500t000000CPQyeAAH
18-00506192
Service Request Number: 18-00506192 • Address: 6888 PARKHAVEN CT, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00506192
Address
6888 PARKHAVEN CT, DALLAS, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:31:59.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-01T11:31:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00114952174066000,-96.78465099169205000)
Unique Key
500t000000CPQzhAAH
18-00506197
Service Request Number: 18-00506197 • Address: 4804 YANCY ST, DALLAS, 75216 • City Council District: 7
Service Request Number
18-00506197
Address
4804 YANCY ST, DALLAS, 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:32:29.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T11:32:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71382256978921000,-96.74177507448628000)
Unique Key
500t000000CPR0VAAX
18-00506199
Service Request Number: 18-00506199 • Address: GROVE HILL RD & SAMUELL BLVD, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00506199
Address
GROVE HILL RD & SAMUELL BLVD, DALLAS, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:32:50.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T11:32:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79344988012823000,-96.71718214642436000)
Unique Key
500t000000CPR0uAAH
18-00506202
Service Request Number: 18-00506202 • Address: ELM ST & N PEAK ST, DALLAS, 75226 • City Council District: 2
Service Request Number
18-00506202
Address
ELM ST & N PEAK ST, DALLAS, 75226
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T11:33:16.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T11:33:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79078775092029000,-96.76992351337714000)
Unique Key
500t000000CPR2HAAX
18-00506211
Service Request Number: 18-00506211 • Address: 8989 GASTON PKWY, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00506211
Address
8989 GASTON PKWY, DALLAS, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2018-12-31T00:59:00.000
Status
Closed
Created Date
2018-10-01T11:35:22.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-01T11:35:22.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.82758654662975000,-96.71010297630106000)
Unique Key
500t000000CPR69AAH