311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00516188
Service Request Number: 18-00516188 • Address: W LEDBETTER DR & S POLK ST, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00516188
Address
W LEDBETTER DR & S POLK ST, DALLAS, 75224
City Council District
4
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:15:49.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-04T10:15:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69118565085681000,-96.84024814914113000)
Unique Key
500t000000CAZ9wAAH
18-00516192
Service Request Number: 18-00516192 • Address: 13647 MONTFORT DR, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00516192
Address
13647 MONTFORT DR, DALLAS, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Smoking Violation - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-04T10:16:22.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-04T10:16:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93370996478148000,-96.81352215605804000)
Unique Key
500t000000CAZAQAA5
18-00516198
Service Request Number: 18-00516198 • Address: 2659 FORDHAM RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00516198
Address
2659 FORDHAM RD, DALLAS, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:17:01.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-04T10:17:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70668087326731000,-96.78223283035662000)
Unique Key
500t000000CAZB4AAP
18-00516205
Service Request Number: 18-00516205 • Address: 15755 REGAL HILL CIR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00516205
Address
15755 REGAL HILL CIR, DALLAS, 75248
City Council District
12
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:17:59.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-04T10:17:59.000
Outcome
Investigation Complete
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.96273628286330400,-96.78351649476552000)
Unique Key
500t000000CAZBsAAP
18-00516211
Service Request Number: 18-00516211 • Address: 13320 LAND DR, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00516211
Address
13320 LAND DR, DALLAS, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:18:54.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-04T10:18:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65761864999002000,-96.62415918934603000)
Unique Key
500t000000CAZCRAA5
18-00516212
Service Request Number: 18-00516212 • Address: 15755 REGAL HILL CIR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00516212
Address
15755 REGAL HILL CIR, DALLAS, 75248
City Council District
12
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:18:54.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-04T10:18:54.000
Outcome
Request Documented
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.96273628286330400,-96.78351649476552000)
Unique Key
500t000000CAZCWAA5
18-00516213
Service Request Number: 18-00516213 • Address: 3550 E OVERTON RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00516213
Address
3550 E OVERTON RD, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:19:09.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-04T10:19:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72177991580314000,-96.76859530128145000)
Unique Key
500t000000CAZCgAAP
18-00516214
Service Request Number: 18-00516214 • Address: 8300 SKILLMAN ST, DALLAS, 75231 • City Council District: 10
Service Request Number
18-00516214
Address
8300 SKILLMAN ST, DALLAS, 75231
City Council District
10
Department
Code Compliance
Service Request Type
A/C or Heat Inoperable - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:19:13.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-04T10:19:13.000
Outcome
Investigation Complete
Priority
High
Method Received Desc
API
Lat Long Value
(32.89219583913606500,-96.72691182914065000)
Unique Key
500t000000CAZClAAP
18-00516219
Service Request Number: 18-00516219 • Address: 6611 ROLLING VISTA DR, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00516219
Address
6611 ROLLING VISTA DR, DALLAS, 75248
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-04T10:19:30.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-04T10:19:30.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95156239748939000,-96.79700505346464000)
Unique Key
500t000000CAZDFAA5
18-00516220
Service Request Number: 18-00516220 • Address: 138 W DAVIS ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00516220
Address
138 W DAVIS ST, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Graffiti Private Property - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-14T00:59:00.000
Status
Closed
Created Date
2018-10-04T10:19:30.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-04T10:19:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74937557988902600,-96.82420949135911000)
Unique Key
500t000000CAZDKAA5
18-00516221
Service Request Number: 18-00516221 • Address: 2965 FORDHAM RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00516221
Address
2965 FORDHAM RD, DALLAS, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:19:30.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-04T10:19:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71030018110124600,-96.77471408747941000)
Unique Key
500t000000CAZDPAA5
18-00516223
Service Request Number: 18-00516223 • Address: 15755 REGAL HILL CIR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00516223
Address
15755 REGAL HILL CIR, DALLAS, 75248
City Council District
12
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:19:48.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-04T10:19:48.000
Outcome
Request Documented
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.96273628286330400,-96.78351649476552000)
Unique Key
500t000000CAZDZAA5
18-00516225
Service Request Number: 18-00516225 • Address: E 8TH ST & N CORINTH ST RD, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00516225
Address
E 8TH ST & N CORINTH ST RD, DALLAS, 75203
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:20:02.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-04T10:20:02.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74922326378701600,-96.79914428543191000)
Unique Key
500t000000CAZDoAAP
18-00567880
Service Request Number: 18-00567880 • Address: 3550 E OVERTON RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00567880
Address
3550 E OVERTON RD, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-04T10:20:12.000
Updated Date
2020-01-27T03:13:03.000
Closed Date
2018-10-04T10:20:12.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72177991580314000,-96.76859530128145000)
Unique Key
500t000000CCGjfAAH
18-00516229
Service Request Number: 18-00516229 • Address: 7853 ROBINCREEK PL, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00516229
Address
7853 ROBINCREEK PL, DALLAS, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:20:38.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-04T10:20:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65271880603162000,-96.83004623214083000)
Unique Key
500t000000CAZENAA5
18-00516233
Service Request Number: 18-00516233 • Address: 5301 MARVIN D LOVE FWY, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00516233
Address
5301 MARVIN D LOVE FWY, DALLAS, 75232
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:21:22.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-04T10:21:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68173140266210000,-96.85263432520712000)
Unique Key
500t000000CAZEhAAP
18-00516234
Service Request Number: 18-00516234 • Address: PRESTON RD & CAMPBELL RD, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00516234
Address
PRESTON RD & CAMPBELL RD, DALLAS, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:21:24.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-04T10:21:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98335819064935500,-96.80441869328862000)
Unique Key
500t000000CAZEmAAP
18-00516235
Service Request Number: 18-00516235 • Address: 15755 REGAL HILL CIR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00516235
Address
15755 REGAL HILL CIR, DALLAS, 75248
City Council District
12
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:21:46.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-04T10:21:46.000
Outcome
Request Documented
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.96273628286330400,-96.78351649476552000)
Unique Key
500t000000CAZEwAAP
18-00516238
Service Request Number: 18-00516238 • Address: 9014 FIRESIDE DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00516238
Address
9014 FIRESIDE DR, DALLAS, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-07T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:21:58.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-04T10:21:58.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.69783332649268500,-96.66543426324698000)
Unique Key
500t000000CAZFCAA5
18-00516240
Service Request Number: 18-00516240 • Address: 3300 AL LIPSCOMB WAY, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00516240
Address
3300 AL LIPSCOMB WAY, DALLAS, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:22:37.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-04T10:22:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77687107348291600,-96.76584276749979000)
Unique Key
500t000000CAZFVAA5
18-00516243
Service Request Number: 18-00516243 • Address: 3550 E OVERTON RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00516243
Address
3550 E OVERTON RD, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:23:11.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-04T10:23:11.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72177991580314000,-96.76859530128145000)
Unique Key
500t000000CAZFHAA5
18-00516249
Service Request Number: 18-00516249 • Address: 8700 SHILOH RD, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00516249
Address
8700 SHILOH RD, DALLAS, 75228
City Council District
7
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:24:15.000
Updated Date
2020-01-27T03:59:42.000
Closed Date
2018-10-04T10:24:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81070639479347000,-96.66853946359895000)
Unique Key
500t000000CAZGnAAP
18-00516253
Service Request Number: 18-00516253 • Address: 3800 HOLMES ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00516253
Address
3800 HOLMES ST, DALLAS, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:24:33.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-04T10:24:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75425239885049000,-96.77057131375960000)
Unique Key
500t000000CAZH7AAP
18-00516254
Service Request Number: 18-00516254 • Address: 4609 HARRYS LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00516254
Address
4609 HARRYS LN, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:24:34.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-04T10:24:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89153519308240000,-96.82943783933217000)
Unique Key
500t000000CAZHCAA5
18-00516256
Service Request Number: 18-00516256 • Address: 611 KIRNWOOD DR, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00516256
Address
611 KIRNWOOD DR, DALLAS, 75232
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:24:46.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-04T10:24:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65382179931324000,-96.83150688018165000)
Unique Key
500t000000CAZHMAA5
18-00516257
Service Request Number: 18-00516257 • Address: 11735 KILKIRK LN, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00516257
Address
11735 KILKIRK LN, DALLAS, 75228
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:24:53.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-04T10:24:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85115434607464000,-96.66371223467749000)
Unique Key
500t000000CAZG0AAP
18-00516258
Service Request Number: 18-00516258 • Address: PRESTON RD & DAVENPORT RD, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00516258
Address
PRESTON RD & DAVENPORT RD, DALLAS, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:24:57.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-04T10:24:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97620860824739000,-96.80448694296761000)
Unique Key
500t000000CAZHRAA5
18-00516262
Service Request Number: 18-00516262 • Address: 611 KIRNWOOD DR, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00516262
Address
611 KIRNWOOD DR, DALLAS, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-04T10:26:11.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-04T10:26:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65382179931324000,-96.83150688018165000)
Unique Key
500t000000CAZIFAA5
18-00516266
Service Request Number: 18-00516266 • Address: 2000 CITADEL DR • City Council District: 5
Service Request Number
18-00516266
Address
2000 CITADEL DR
City Council District
5
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-14T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:26:38.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-04T10:26:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74698000000000000,-96.65525000000000000)
Unique Key
500t000000CAZItAAP
18-00516268
Service Request Number: 18-00516268 • Address: 6447 CHRISTENSEN DR • City Council District: 5
Service Request Number
18-00516268
Address
6447 CHRISTENSEN DR
City Council District
5
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-14T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:26:59.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-04T10:26:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76467000000000000,-96.71030000000000000)
Unique Key
500t000000CAZJDAA5
18-00516271
Service Request Number: 18-00516271 • Address: 611 KIRNWOOD DR, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00516271
Address
611 KIRNWOOD DR, DALLAS, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-07T00:59:00.000
Status
Closed
Created Date
2018-10-04T10:27:18.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-04T10:27:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65382179931324000,-96.83150688018165000)
Unique Key
500t000000CAZJSAA5
18-00516273
Service Request Number: 18-00516273 • Address: PRESTON RD & FRANKFORD RD, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00516273
Address
PRESTON RD & FRANKFORD RD, DALLAS, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:27:45.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-04T10:27:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99824397766812500,-96.79783595392574000)
Unique Key
500t000000CAZJhAAP
18-00516276
Service Request Number: 18-00516276 • Address: 120 S SEAGOVILLE RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00516276
Address
120 S SEAGOVILLE RD, DALLAS, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-03T00:59:00.000
Status
Closed
Created Date
2018-10-04T10:28:00.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-04T10:28:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71216131082953600,-96.66297105497294000)
Unique Key
500t000000CAZK6AAP
18-00516278
Service Request Number: 18-00516278 • Address: 7847 ROBINCREEK DR, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00516278
Address
7847 ROBINCREEK DR, DALLAS, 75232
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-04T10:28:27.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-04T10:28:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65264009788526000,-96.82972172658916000)
Unique Key
500t000000CAZKGAA5
18-00516280
Service Request Number: 18-00516280 • Address: 6407 KENWOOD AVE, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00516280
Address
6407 KENWOOD AVE, DALLAS, 75214
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:28:43.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-04T10:28:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83298826829662000,-96.75267941019027000)
Unique Key
500t000000CAZKVAA5
18-00516281
Service Request Number: 18-00516281 • Address: 4144 ALLENCREST LN, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00516281
Address
4144 ALLENCREST LN, DALLAS, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:28:49.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-04T10:28:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91111545111843400,-96.84105607899075000)
Unique Key
500t000000CAZKaAAP
18-00516283
Service Request Number: 18-00516283 • Address: 1714 HEATHER GLEN DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00516283
Address
1714 HEATHER GLEN DR, DALLAS, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-07T00:59:00.000
Status
Closed
Created Date
2018-10-04T10:29:04.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-04T10:29:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67472079209439000,-96.84834136152021000)
Unique Key
500t000000CAZKuAAP
18-00516290
Service Request Number: 18-00516290 • Address: 3214 ROCKFORD DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00516290
Address
3214 ROCKFORD DR, DALLAS, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:31:14.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-04T10:31:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72189467501413000,-96.87354018126419000)
Unique Key
500t000000CAZLFAA5
18-00516292
Service Request Number: 18-00516292 • Address: PRESTON RD & FRANKFORD RD, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00516292
Address
PRESTON RD & FRANKFORD RD, DALLAS, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-04T10:31:29.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-04T10:31:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99824397766812500,-96.79783595392574000)
Unique Key
500t000000CAZMMAA5
18-00516298
Service Request Number: 18-00516298 • Address: 5826 COOLWATER CV, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00516298
Address
5826 COOLWATER CV, DALLAS, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:32:47.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-04T10:32:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98833019982542000,-96.80762617778670000)
Unique Key
500t000000CAZNKAA5
18-00516299
Service Request Number: 18-00516299 • Address: 2100 PARK AVE, DALLAS, 75215 • City Council District: 2
Service Request Number
18-00516299
Address
2100 PARK AVE, DALLAS, 75215
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-07T00:59:00.000
Status
Closed
Created Date
2018-10-04T10:32:51.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-04T10:32:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77035783911443000,-96.78337415860896000)
Unique Key
500t000000CAZNUAA5
18-00524108
Service Request Number: 18-00524108 • Address: 2100 PARK AVE, DALLAS, 75215 • City Council District: 2
Service Request Number
18-00524108
Address
2100 PARK AVE, DALLAS, 75215
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-04T10:32:51.000
Updated Date
2020-01-27T04:16:25.000
Closed Date
2018-10-04T10:32:51.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77035783911443000,-96.78337415860896000)
Unique Key
500t000000CAucTAAT
18-00516301
Service Request Number: 18-00516301 • Address: PRESTON RD & FRANKFORD RD, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00516301
Address
PRESTON RD & FRANKFORD RD, DALLAS, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-04T10:33:07.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-04T10:33:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99824397766812500,-96.79783595392574000)
Unique Key
500t000000CAZNeAAP
18-00516308
Service Request Number: 18-00516308 • Address: PRESTON RD & KELLER SPRINGS RD, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00516308
Address
PRESTON RD & KELLER SPRINGS RD, DALLAS, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:34:24.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-04T10:34:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97128339404774500,-96.80409991315494000)
Unique Key
500t000000CAZOSAA5
18-00516312
Service Request Number: 18-00516312 • Address: 2233 HARTLINE DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00516312
Address
2233 HARTLINE DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:34:52.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-04T10:34:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82984073628454000,-96.67980539041935000)
Unique Key
500t000000CAZOwAAP
18-00516314
Service Request Number: 18-00516314 • Address: 1315 MCADAMS AVE, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00516314
Address
1315 MCADAMS AVE, DALLAS, 75224
City Council District
4
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:35:11.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-04T10:35:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71686752315968000,-96.84357118766536000)
Unique Key
500t000000CAZP6AAP
18-00516316
Service Request Number: 18-00516316 • Address: 10704 GOODNIGHT LN, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00516316
Address
10704 GOODNIGHT LN, DALLAS, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-03T00:59:00.000
Status
Closed
Created Date
2018-10-04T10:36:09.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-04T10:36:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87162024204595000,-96.90230565861408000)
Unique Key
500t000000CAZPVAA5
18-00516323
Service Request Number: 18-00516323 • Address: 2254 COLONY CT, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00516323
Address
2254 COLONY CT, DALLAS, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:38:29.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-04T10:38:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83377636414085000,-96.85774595605125000)
Unique Key
500t000000CAZQdAAP
18-00516325
Service Request Number: 18-00516325 • Address: PRESTON RD & MCCALLUM BLVD, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00516325
Address
PRESTON RD & MCCALLUM BLVD, DALLAS, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:38:53.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-04T10:38:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98687112735671000,-96.80344474147658000)
Unique Key
500t000000CAZQnAAP
18-00516326
Service Request Number: 18-00516326 • Address: 650 ELKHART AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00516326
Address
650 ELKHART AVE, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-04T10:38:54.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-04T10:38:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72332227157794000,-96.71312138138406000)
Unique Key
500t000000CAZQsAAP