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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00514303
Service Request Number: 18-00514303 • Address: 2571 PASEO PARAISO DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00514303
Address
2571 PASEO PARAISO DR, DALLAS, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:23:20.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T14:23:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75634638896644000,-96.65344371588519000)
Unique Key
500t000000CAVIfAAP
18-00514305
Service Request Number: 18-00514305 • Address: 9419 CULBERSON ST, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00514305
Address
9419 CULBERSON ST, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T14:23:26.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T14:23:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76535440315820600,-96.66025849967622000)
Unique Key
500t000000CAVIpAAP
18-00514307
Service Request Number: 18-00514307 • Address: 7247 BIRCHWOOD DR, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00514307
Address
7247 BIRCHWOOD DR, DALLAS, 75240
City Council District
11
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-07T00:59:00.000
Status
Closed
Created Date
2018-10-03T14:24:03.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T14:24:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93685363624603500,-96.77997796136872000)
Unique Key
500t000000CAVJEAA5
18-00514309
Service Request Number: 18-00514309 • Address: 11221 PAGEMILL RD, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00514309
Address
11221 PAGEMILL RD, DALLAS, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:24:34.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-03T14:24:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89959647425054000,-96.70878566161953000)
Unique Key
500t000000CAVJOAA5
18-00514312
Service Request Number: 18-00514312 • Address: 3500 DIXON AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00514312
Address
3500 DIXON AVE, DALLAS, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-25T00:59:00.000
Status
Closed
Created Date
2018-10-03T14:25:11.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T14:25:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75791301100761000,-96.74063825826286000)
Unique Key
500t000000CAVJnAAP
18-00514317
Service Request Number: 18-00514317 • Address: W KIEST BLVD & S POLK ST, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00514317
Address
W KIEST BLVD & S POLK ST, DALLAS, 75224
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:25:42.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T14:25:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70578880491730400,-96.84003253672546000)
Unique Key
500t000000CAVKRAA5
18-00514319
Service Request Number: 18-00514319 • Address: S BECKLEY AVE & E 12TH ST, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00514319
Address
S BECKLEY AVE & E 12TH ST, DALLAS, 75203
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:26:39.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T14:26:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74172172659838000,-96.82283852491626000)
Unique Key
500t000000CAVL0AAP
18-00514321
Service Request Number: 18-00514321 • Address: 6520 PALM ISLAND ST, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00514321
Address
6520 PALM ISLAND ST, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:26:58.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T14:26:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66674843656702000,-96.75183663546785000)
Unique Key
500t000000CAVLAAA5
18-00514325
Service Request Number: 18-00514325 • Address: S MARSALIS AVE & E 12TH ST, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00514325
Address
S MARSALIS AVE & E 12TH ST, DALLAS, 75203
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:27:43.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-03T14:27:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74493929159416000,-96.81563101259590000)
Unique Key
500t000000CAVLZAA5
18-00514327
Service Request Number: 18-00514327 • Address: 214 MT ARARAT ST, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00514327
Address
214 MT ARARAT ST, DALLAS, 75211
City Council District
3
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:28:30.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T14:28:30.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74670025591127000,-96.88691492568849000)
Unique Key
500t000000CAVLyAAP
18-00514329
Service Request Number: 18-00514329 • Address: 1515 E LEDBETTER DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00514329
Address
1515 E LEDBETTER DR, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:29:00.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T14:29:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68410772882409000,-96.79831826968070000)
Unique Key
500t000000CAVMDAA5
18-00514340
Service Request Number: 18-00514340 • Address: 10440 SEWELL DR, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00514340
Address
10440 SEWELL DR, DALLAS, 75253
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:31:15.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-03T14:31:15.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68504465848678000,-96.64200257881342000)
Unique Key
500t000000CAVNVAA5
18-00514341
Service Request Number: 18-00514341 • Address: 315 W BROOKLYN AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00514341
Address
315 W BROOKLYN AVE, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:31:21.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-03T14:31:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73927665416495400,-96.82677900922059000)
Unique Key
500t000000CAVNaAAP
18-00514344
Service Request Number: 18-00514344 • Address: 1911 BERKLEY AVE, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00514344
Address
1911 BERKLEY AVE, DALLAS, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:31:47.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T14:31:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72432592903078000,-96.85128676431184000)
Unique Key
500t000000CAVNpAAP
18-00514346
Service Request Number: 18-00514346 • Address: 13730 FLOYD CIR, DALLAS, 75243 • City Council District: 11
Service Request Number
18-00514346
Address
13730 FLOYD CIR, DALLAS, 75243
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:32:48.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-03T14:32:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93288418196966000,-96.74759829402740000)
Unique Key
500t000000CAVO9AAP
18-00514348
Service Request Number: 18-00514348 • Address: 3506 GLENHAVEN BLVD, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00514348
Address
3506 GLENHAVEN BLVD, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:33:10.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T14:33:10.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72919373993039000,-96.87824843736651000)
Unique Key
500t000000CAVOTAA5
18-00514350
Service Request Number: 18-00514350 • Address: 4015 FUREY ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00514350
Address
4015 FUREY ST, DALLAS, 75212
City Council District
6
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:33:18.000
Updated Date
2020-01-27T04:00:28.000
Closed Date
2018-10-03T14:33:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79028039629281000,-96.87726452418250000)
Unique Key
500t000000CAVOdAAP
18-00514351
Service Request Number: 18-00514351 • Address: 3000 S HARWOOD ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00514351
Address
3000 S HARWOOD ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:33:31.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T14:33:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76344194761318000,-96.77498034488235000)
Unique Key
500t000000CAVOnAAP
18-00514352
Service Request Number: 18-00514352 • Address: 1104 COSTON DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00514352
Address
1104 COSTON DR, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:33:37.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T14:33:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73077858681908500,-96.67973503224223000)
Unique Key
500t000000CAVOsAAP
18-00514358
Service Request Number: 18-00514358 • Address: 1627 PACIFIC AVE, DALLAS, 75201 • City Council District: 14
Service Request Number
18-00514358
Address
1627 PACIFIC AVE, DALLAS, 75201
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:34:47.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T14:34:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78235155895007600,-96.79879869606604000)
Unique Key
500t000000CAVPRAA5
18-00514368
Service Request Number: 18-00514368 • Address: 4498 QUAIL HOLLOW RD, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00514368
Address
4498 QUAIL HOLLOW RD, DALLAS, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:36:56.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T14:36:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99919758155195000,-96.83374249337311000)
Unique Key
500t000000CAVPrAAP
18-00514374
Service Request Number: 18-00514374 • Address: 921 N PEAK ST, DALLAS, 75204 • City Council District: 2
Service Request Number
18-00514374
Address
921 N PEAK ST, DALLAS, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-20T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:38:30.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T14:38:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79539054365783000,-96.77538955485853000)
Unique Key
500t000000CAVRSAA5
18-00514376
Service Request Number: 18-00514376 • Address: 4123 SHELLEY BLVD, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00514376
Address
4123 SHELLEY BLVD, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:38:33.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-03T14:38:33.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72841070313858000,-96.88722072923501000)
Unique Key
500t000000CAVRcAAP
18-00514380
Service Request Number: 18-00514380 • Address: 1427 WRIGHT ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00514380
Address
1427 WRIGHT ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-22T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:39:14.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-03T14:39:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73179884330675500,-96.84472796203355000)
Unique Key
500t000000CAVS1AAP
18-00521149
Service Request Number: 18-00521149 • Address: 1427 WRIGHT ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00521149
Address
1427 WRIGHT ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T14:39:14.000
Updated Date
2020-01-27T04:15:30.000
Closed Date
2018-10-03T14:39:14.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73179884330675500,-96.84472796203355000)
Unique Key
500t000000CAiORAA1
18-00541146
Service Request Number: 18-00541146 • Address: 1427 WRIGHT ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00541146
Address
1427 WRIGHT ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T14:39:14.000
Updated Date
2020-01-27T04:14:14.000
Closed Date
2018-10-03T14:39:14.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73179884330675500,-96.84472796203355000)
Unique Key
500t000000CBPauAAH
18-00544496
Service Request Number: 18-00544496 • Address: 1427 WRIGHT ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00544496
Address
1427 WRIGHT ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T14:39:14.000
Updated Date
2020-01-27T04:14:04.000
Closed Date
2018-10-03T14:39:14.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73179884330675500,-96.84472796203355000)
Unique Key
500t000000CBVUnAAP
18-00514390
Service Request Number: 18-00514390 • Address: 3826 MT RANIER ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00514390
Address
3826 MT RANIER ST, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:42:12.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-03T14:42:12.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74719895005183000,-96.88176838164792000)
Unique Key
500t000000CAVTEAA5
18-00514396
Service Request Number: 18-00514396 • Address: 5249 DAZZLE DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00514396
Address
5249 DAZZLE DR, DALLAS, 75232
City Council District
3
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:43:18.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-03T14:43:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68110887485309000,-96.84917897956392000)
Unique Key
500t000000CAVTxAAP
18-00514398
Service Request Number: 18-00514398 • Address: 5271 LA JOLLA LN, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00514398
Address
5271 LA JOLLA LN, DALLAS, 75236
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:43:40.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-03T14:43:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68491755842654000,-96.91410684935015000)
Unique Key
500t000000CAVUHAA5
18-00514403
Service Request Number: 18-00514403 • Address: 2631 JOHN WEST RD, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00514403
Address
2631 JOHN WEST RD, DALLAS, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-20T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:44:41.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T14:44:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80716548654591000,-96.66977668617470000)
Unique Key
500t000000CAVUvAAP
18-00514404
Service Request Number: 18-00514404 • Address: 13845 MEANDERING WAY, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00514404
Address
13845 MEANDERING WAY, DALLAS, 75240
City Council District
11
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-07T00:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-03T14:44:46.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T14:44:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93715028361094000,-96.77921234984699000)
Unique Key
500t000000CAVV0AAP
18-00514405
Service Request Number: 18-00514405 • Address: 5294 RAILROAD AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00514405
Address
5294 RAILROAD AVE, DALLAS, 75215
City Council District
7
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:45:12.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T14:45:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74970555986186000,-96.74793062155140000)
Unique Key
500t000000CAVVAAA5
18-00514407
Service Request Number: 18-00514407 • Address: 3824 MT RANIER ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00514407
Address
3824 MT RANIER ST, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:45:31.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-03T14:45:31.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74719834114157600,-96.88173152786499000)
Unique Key
500t000000CAVVPAA5
18-00514409
Service Request Number: 18-00514409 • Address: 7916 SUNFLOWER LN, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00514409
Address
7916 SUNFLOWER LN, DALLAS, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:45:40.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T14:45:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99068387025445000,-96.76651108054425000)
Unique Key
500t000000CAVVeAAP
18-00514424
Service Request Number: 18-00514424 • Address: 18975 LLOYD CIR, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00514424
Address
18975 LLOYD CIR, DALLAS, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-10T00:59:00.000
Status
Closed
Created Date
2018-10-03T14:48:35.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T14:48:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.01026667156464400,-96.79664469708013000)
Unique Key
500t000000CAVXaAAP
18-00536138
Service Request Number: 18-00536138 • Address: 18975 LLOYD CIR, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00536138
Address
18975 LLOYD CIR, DALLAS, 75252
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T14:48:35.000
Updated Date
2020-01-27T04:14:23.000
Closed Date
2018-10-03T14:48:35.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.01026667156464400,-96.79664469708013000)
Unique Key
500t000000CBG5xAAH
18-00514429
Service Request Number: 18-00514429 • Address: 402 VALENCIA ST, DALLAS, 75223 • City Council District: 14
Service Request Number
18-00514429
Address
402 VALENCIA ST, DALLAS, 75223
City Council District
14
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-20T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:49:45.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-03T14:49:45.000
Outcome
Investigation Complete
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.80551640355243000,-96.74694239371854000)
Unique Key
500t000000CAVY4AAP
18-00514432
Service Request Number: 18-00514432 • Address: 10100 SANTA GARZA DR, MESQUITE, 75150 • City Council District: 9
Service Request Number
18-00514432
Address
10100 SANTA GARZA DR, MESQUITE, 75150
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Litter Cans - SAN
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:50:05.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T14:50:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83085860315535000,-96.66049847405124000)
Unique Key
500t000000CAVYTAA5
18-00514433
Service Request Number: 18-00514433 • Address: 18777 LLOYD CIR, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00514433
Address
18777 LLOYD CIR, DALLAS, 75252
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:50:40.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T14:50:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00608592932603000,-96.80012391130620000)
Unique Key
500t000000CAVYdAAP
18-00514436
Service Request Number: 18-00514436 • Address: 10930 N CENTRAL EXPY, DALLAS, 75231 • City Council District: 11
Service Request Number
18-00514436
Address
10930 N CENTRAL EXPY, DALLAS, 75231
City Council District
11
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T14:51:39.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-03T14:51:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89701994989454000,-96.76893209570414000)
Unique Key
500t000000CAVZ7AAP
18-00514440
Service Request Number: 18-00514440 • Address: 2047 SOUTHERLAND AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00514440
Address
2047 SOUTHERLAND AVE, DALLAS, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:52:31.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T14:52:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72589527675257000,-96.79291871187141000)
Unique Key
500t000000CAVZWAA5
18-00514441
Service Request Number: 18-00514441 • Address: 3012 PLEASANT DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00514441
Address
3012 PLEASANT DR, DALLAS, 75227
City Council District
7
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:52:38.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T14:52:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76349075800570000,-96.67754632299750000)
Unique Key
500t000000CAVZgAAP
18-00514451
Service Request Number: 18-00514451 • Address: 802 S BUCKNER BLVD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00514451
Address
802 S BUCKNER BLVD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:54:14.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-03T14:54:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.72521078911564000,-96.68282136917087000)
Unique Key
500t000000CAVajAAH
18-00514455
Service Request Number: 18-00514455 • Address: 2714 KINGBRIDGE ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00514455
Address
2714 KINGBRIDGE ST, DALLAS, 75212
City Council District
6
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:55:17.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-03T14:55:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77675509645423000,-96.86717843863285000)
Unique Key
500t000000CAVb3AAH
18-00514471
Service Request Number: 18-00514471 • Address: S BUCKNER BLVD & ELAM RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00514471
Address
S BUCKNER BLVD & ELAM RD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T14:59:43.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T14:59:43.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71960315343205400,-96.68290957341974000)
Unique Key
500t000000CAVdJAAX
18-00514474
Service Request Number: 18-00514474 • Address: 17107 WESTER PL, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00514474
Address
17107 WESTER PL, DALLAS, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T15:00:00.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-03T15:00:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98505967423474000,-96.78626583723921000)
Unique Key
500t000000CAVdTAAX
18-00514492
Service Request Number: 18-00514492 • Address: 3716 VANDERVORT DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00514492
Address
3716 VANDERVORT DR, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T15:03:40.000
Updated Date
2020-01-27T04:00:58.000
Closed Date
2018-10-03T15:03:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71888606032722000,-96.76632604340004000)
Unique Key
500t000000CAVg3AAH
18-00514494
Service Request Number: 18-00514494 • Address: 18916 FORTSON AVE, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00514494
Address
18916 FORTSON AVE, DALLAS, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T15:04:27.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T15:04:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00569642763396400,-96.78960012611401000)
Unique Key
500t000000CAVgcAAH
18-00514495
Service Request Number: 18-00514495 • Address: 1426 S MONTREAL AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00514495
Address
1426 S MONTREAL AVE, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T15:04:56.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-03T15:04:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73004423652534500,-96.85428668383571000)
Unique Key
500t000000CAVghAAH
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