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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00513954
Service Request Number: 18-00513954 • Address: 12202 E NORTHWEST HWY, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00513954
Address
12202 E NORTHWEST HWY, DALLAS, 75218
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Trinity Watershed Management General - TWM
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:18:11.000
Updated Date
2020-01-27T04:00:34.000
Closed Date
2018-10-03T13:18:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.86400166041893600,-96.66984800681178000)
Unique Key
500t000000CAUaJAAX
18-00513955
Service Request Number: 18-00513955 • Address: 12202 E NORTHWEST HWY, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00513955
Address
12202 E NORTHWEST HWY, DALLAS, 75218
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Trinity Watershed Management General - TWM
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:18:44.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T13:18:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.86400166041893600,-96.66984800681178000)
Unique Key
500t000000CAUaTAAX
18-00513956
Service Request Number: 18-00513956 • Address: 5202 HARBOR TOWN DR, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00513956
Address
5202 HARBOR TOWN DR, DALLAS, 75287
City Council District
12
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:19:25.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T13:19:25.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98857278483556000,-96.82660642175874000)
Unique Key
500t000000CAUadAAH
18-00513960
Service Request Number: 18-00513960 • Address: DAY ST & URBAN AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00513960
Address
DAY ST & URBAN AVE, DALLAS, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:19:38.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T13:19:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76838255009307000,-96.69557739093361000)
Unique Key
500t000000CAUaxAAH
18-00513962
Service Request Number: 18-00513962 • Address: 915 E WOODIN BLVD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513962
Address
915 E WOODIN BLVD, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:20:23.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T13:20:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72279558756021000,-96.81185009354998000)
Unique Key
500t000000CAUbWAAX
18-00513963
Service Request Number: 18-00513963 • Address: 414 S MARLBOROUGH AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00513963
Address
414 S MARLBOROUGH AVE, DALLAS, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:20:32.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T13:20:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74209330789018000,-96.85147532006448000)
Unique Key
500t000000CAUJxAAP
18-00513964
Service Request Number: 18-00513964 • Address: KNOX ST & N CENTRAL EXPY, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00513964
Address
KNOX ST & N CENTRAL EXPY, DALLAS, 75205
City Council District
14
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:20:34.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-03T13:20:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82211609954105600,-96.78606484080511000)
Unique Key
500t000000CAUbbAAH
18-00513966
Service Request Number: 18-00513966 • Address: 716 W 9TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00513966
Address
716 W 9TH ST, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:20:46.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-03T13:20:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74635366401509000,-96.83428330008002000)
Unique Key
500t000000CAUbNAAX
18-00513969
Service Request Number: 18-00513969 • Address: 3217 ALASKA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513969
Address
3217 ALASKA AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:21:05.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T13:21:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70561399781115000,-96.81596060216845000)
Unique Key
500t000000CAUcAAAX
18-00513972
Service Request Number: 18-00513972 • Address: 15850 DALLAS PKWY, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00513972
Address
15850 DALLAS PKWY, DALLAS, 75248
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:21:21.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T13:21:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96469119594879500,-96.82100477749437000)
Unique Key
500t000000CAUcPAAX
18-00513977
Service Request Number: 18-00513977 • Address: 2900 KING COLE DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513977
Address
2900 KING COLE DR, DALLAS, 75216
City Council District
4
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:21:57.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T13:21:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72044867083131000,-96.77624087873856000)
Unique Key
500t000000CAUd8AAH
18-00513978
Service Request Number: 18-00513978 • Address: 2988 MARIDEEN AVE, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00513978
Address
2988 MARIDEEN AVE, DALLAS, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:22:03.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T13:22:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71168510175023400,-96.87966980782541000)
Unique Key
500t000000CAUdDAAX
18-00513979
Service Request Number: 18-00513979 • Address: 3234 BUCKSKIN DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00513979
Address
3234 BUCKSKIN DR, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:22:17.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T13:22:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65397571047846000,-96.76521206689097000)
Unique Key
500t000000CAUdIAAX
18-00513982
Service Request Number: 18-00513982 • Address: S ADAMS AVE & W JEFFERSON BLVD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00513982
Address
S ADAMS AVE & W JEFFERSON BLVD, DALLAS, 75208
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn
Ert Estimated Response Time
7 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:22:46.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T13:22:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74310347136963000,-96.83022085645723000)
Unique Key
500t000000CAUdcAAH
18-00513987
Service Request Number: 18-00513987 • Address: 9817 LAKEMERE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00513987
Address
9817 LAKEMERE DR, DALLAS, 75238
City Council District
10
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:23:44.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-03T13:23:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87475778798798000,-96.71681813358882000)
Unique Key
500t000000CAUefAAH
18-00513990
Service Request Number: 18-00513990 • Address: 4011 FUREY ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00513990
Address
4011 FUREY ST, DALLAS, 75212
City Council District
6
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:24:02.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T13:24:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79023075879819500,-96.87726483921320000)
Unique Key
500t000000CAUepAAH
18-00513991
Service Request Number: 18-00513991 • Address: 600 S FITZHUGH AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00513991
Address
600 S FITZHUGH AVE, DALLAS, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Graffiti Private Property - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-13T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:24:08.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T13:24:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79185846051153000,-96.75974676064854000)
Unique Key
500t000000CAUeRAAX
18-00513992
Service Request Number: 18-00513992 • Address: 2139 DANDELION DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00513992
Address
2139 DANDELION DR, DALLAS, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:24:17.000
Updated Date
2020-01-27T04:00:28.000
Closed Date
2018-10-03T13:24:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67259372784098000,-96.66502704115459000)
Unique Key
500t000000CAUezAAH
18-00513996
Service Request Number: 18-00513996 • Address: 2988 MARIDEEN AVE, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00513996
Address
2988 MARIDEEN AVE, DALLAS, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:24:31.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-03T13:24:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71168510175023400,-96.87966980782541000)
Unique Key
500t000000CAUfOAAX
18-00513998
Service Request Number: 18-00513998 • Address: 12202 E NORTHWEST HWY, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00513998
Address
12202 E NORTHWEST HWY, DALLAS, 75218
City Council District
9
Department
Water Utilities
Service Request Type
Trinity River Levee Maintenance/Mowing - TWM
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:25:32.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T13:25:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86400166041893600,-96.66984800681178000)
Unique Key
500t000000CAUfsAAH
18-00513999
Service Request Number: 18-00513999 • Address: 10705 CASSANDRA WAY, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00513999
Address
10705 CASSANDRA WAY, DALLAS, 75228
City Council District
9
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:25:33.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T13:25:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84067996268480000,-96.66462047236980000)
Unique Key
500t000000CAUfxAAH
18-00514004
Service Request Number: 18-00514004 • Address: 4310 ADLER DR, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00514004
Address
4310 ADLER DR, DALLAS, 75211
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:26:24.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T13:26:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76327675049139000,-96.89262603664926000)
Unique Key
500t000000CAUfyAAH
18-00514007
Service Request Number: 18-00514007 • Address: 7927 FOREST LN, DALLAS, 75251 • City Council District: 11
Service Request Number
18-00514007
Address
7927 FOREST LN, DALLAS, 75251
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:26:51.000
Updated Date
2020-01-27T04:00:34.000
Closed Date
2018-10-03T13:26:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90941120499131000,-96.77020186864904000)
Unique Key
500t000000CAUhFAAX
18-00514009
Service Request Number: 18-00514009 • Address: 4815 HAAS DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00514009
Address
4815 HAAS DR, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-20T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:26:53.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-03T13:26:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70106006708891000,-96.76618156983628000)
Unique Key
500t000000CAUhPAAX
18-00514010
Service Request Number: 18-00514010 • Address: 725 W 9TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00514010
Address
725 W 9TH ST, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:27:24.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T13:27:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74646427906350000,-96.83442264838881000)
Unique Key
500t000000CAUhZAAX
18-00514013
Service Request Number: 18-00514013 • Address: 2826 MCDERMOTT AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00514013
Address
2826 MCDERMOTT AVE, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:27:47.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T13:27:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76324384905499400,-96.76046574229122000)
Unique Key
500t000000CAUi3AAH
18-00514014
Service Request Number: 18-00514014 • Address: N ST AUGUSTINE RD & MILITARY PKWY, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00514014
Address
N ST AUGUSTINE RD & MILITARY PKWY, DALLAS, 75227
City Council District
7
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:27:49.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-03T13:27:49.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76833658838480500,-96.65682455739683000)
Unique Key
500t000000CAUi8AAH
18-00514027
Service Request Number: 18-00514027 • Address: 725 W 9TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00514027
Address
725 W 9TH ST, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-27T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:29:47.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-03T13:29:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74646427906350000,-96.83442264838881000)
Unique Key
500t000000CAUjLAAX
18-00514028
Service Request Number: 18-00514028 • Address: 12111 AUDELIA RD, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00514028
Address
12111 AUDELIA RD, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
A/C or Heat Inoperable - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:29:54.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T13:29:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91281828472386000,-96.71811930658095000)
Unique Key
500t000000CAUjaAAH
18-00514030
Service Request Number: 18-00514030 • Address: 4427 BESSIE DR, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00514030
Address
4427 BESSIE DR, DALLAS, 75211
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:30:32.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-03T13:30:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72872770660561000,-96.89353638302751000)
Unique Key
500t000000CAUjpAAH
18-00514037
Service Request Number: 18-00514037 • Address: LEMMON AVE & W NORTHWEST HWY, DALLAS, 75209 • City Council District: 2
Service Request Number
18-00514037
Address
LEMMON AVE & W NORTHWEST HWY, DALLAS, 75209
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:31:03.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-03T13:31:03.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86100831205274600,-96.85502143470796000)
Unique Key
500t000000CAUkOAAX
18-00514042
Service Request Number: 18-00514042 • Address: 731 W 9TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00514042
Address
731 W 9TH ST, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:31:45.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T13:31:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74646477934068400,-96.83452770961729000)
Unique Key
500t000000CAUknAAH
18-00514044
Service Request Number: 18-00514044 • Address: ALPHA RD & NOEL RD, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00514044
Address
ALPHA RD & NOEL RD, DALLAS, 75240
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn
Ert Estimated Response Time
7 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:32:19.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T13:32:19.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93282172704707000,-96.81795352458420000)
Unique Key
500t000000CAUl2AAH
18-00514055
Service Request Number: 18-00514055 • Address: 12202 E NORTHWEST HWY, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00514055
Address
12202 E NORTHWEST HWY, DALLAS, 75218
City Council District
9
Department
Water Utilities
Service Request Type
Trinity River Levee Maintenance/Mowing - TWM
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:34:16.000
Updated Date
2020-01-27T03:59:42.000
Closed Date
2018-10-03T13:34:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86400166041893600,-96.66984800681178000)
Unique Key
500t000000CAUmFAAX
18-00514058
Service Request Number: 18-00514058 • Address: 3221 W CAMP WISDOM RD, DALLAS, 75237 • City Council District: 3
Service Request Number
18-00514058
Address
3221 W CAMP WISDOM RD, DALLAS, 75237
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:34:43.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-03T13:34:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66258330359837000,-96.87290577910160000)
Unique Key
500t000000CAUmZAAX
18-00514062
Service Request Number: 18-00514062 • Address: 4120 SCOTTSDALE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00514062
Address
4120 SCOTTSDALE DR, DALLAS, 75227
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:34:53.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-03T13:34:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77330498648785000,-96.68817051270955000)
Unique Key
500t000000CAUmyAAH
18-00514068
Service Request Number: 18-00514068 • Address: 8000 MILITARY PKWY, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00514068
Address
8000 MILITARY PKWY, DALLAS, 75227
City Council District
5
Department
Public Works
Service Request Type
Traffic - Construction Signs - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:36:28.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T13:36:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76969103400926000,-96.68438905431567000)
Unique Key
500t000000CAUnXAAX
18-00514071
Service Request Number: 18-00514071 • Address: 11807 ABSTON LN, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00514071
Address
11807 ABSTON LN, DALLAS, 75218
City Council District
9
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:36:52.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-03T13:36:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86258432261105000,-96.67671755932413000)
Unique Key
500t000000CAUnmAAH
18-00514076
Service Request Number: 18-00514076 • Address: 1300 TRAYMORE AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00514076
Address
1300 TRAYMORE AVE, DALLAS, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-02T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:37:26.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T13:37:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73450991576825000,-96.69311233561150000)
Unique Key
500t000000CAUoBAAX
18-00514077
Service Request Number: 18-00514077 • Address: 214 S FRANCES ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00514077
Address
214 S FRANCES ST, DALLAS, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:37:29.000
Updated Date
2020-01-27T04:00:28.000
Closed Date
2018-10-03T13:37:29.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74422890021507000,-96.87728801877087000)
Unique Key
500t000000CAUoGAAX
18-00514078
Service Request Number: 18-00514078 • Address: 5919 ENCORE DR, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00514078
Address
5919 ENCORE DR, DALLAS, 75240
City Council District
11
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:37:31.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-03T13:37:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93631783448693000,-96.80618727683128000)
Unique Key
500t000000CAUoLAAX
18-00514083
Service Request Number: 18-00514083 • Address: 1604 WAVERLY AVE, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00514083
Address
1604 WAVERLY AVE, DALLAS, 75224
City Council District
1
Department
Planning & Urban Design
Service Request Type
Operation Beautification Registration - PNV
Ert Estimated Response Time
7 Calendar Days
Overall Service Request Due
2019-02-07T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:38:59.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-03T13:38:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72873583941789000,-96.84926459767216000)
Unique Key
500t000000CAUp9AAH
18-00514087
Service Request Number: 18-00514087 • Address: 3111 LANDRUM LAKES CT, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00514087
Address
3111 LANDRUM LAKES CT, DALLAS, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:39:32.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-03T13:39:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78483701487528000,-96.87174941784970000)
Unique Key
500t000000CAUpTAAX
18-00514105
Service Request Number: 18-00514105 • Address: 5881 PRESTON VIEW BLVD, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00514105
Address
5881 PRESTON VIEW BLVD, DALLAS, 75240
City Council District
11
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:44:46.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T13:44:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93501227686689000,-96.80603140331759000)
Unique Key
500t000000CAUsDAAX
18-00514106
Service Request Number: 18-00514106 • Address: 8632 SECRET FOREST DR, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00514106
Address
8632 SECRET FOREST DR, DALLAS, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:44:58.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-03T13:44:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65220924943031400,-96.94842793188846000)
Unique Key
500t000000CAUsIAAX
18-00514110
Service Request Number: 18-00514110 • Address: 1476 CHESTNUT ST, DALLAS, 75226 • City Council District: 2
Service Request Number
18-00514110
Address
1476 CHESTNUT ST, DALLAS, 75226
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:45:36.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T13:45:36.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.78158417364574000,-96.77832811985313000)
Unique Key
500t000000CAUsrAAH
18-00514115
Service Request Number: 18-00514115 • Address: 6025 E UNIVERSITY BLVD • City Council District: 14
Service Request Number
18-00514115
Address
6025 E UNIVERSITY BLVD
City Council District
14
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:46:23.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-03T13:46:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84657000000000000,-96.76327000000000000)
Unique Key
500t000000CAUtBAAX
18-00514117
Service Request Number: 18-00514117 • Address: 808 RYAN RD, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00514117
Address
808 RYAN RD, DALLAS, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-20T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:47:04.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T13:47:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70848955827625600,-96.83566742921668000)
Unique Key
500t000000CAUtaAAH
18-00514118
Service Request Number: 18-00514118 • Address: 1301 MAIN ST, DALLAS, 75202 • City Council District: 14
Service Request Number
18-00514118
Address
1301 MAIN ST, DALLAS, 75202
City Council District
14
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-04-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:47:09.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T13:47:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78034347104119000,-96.80095685936310000)
Unique Key
500t000000CAUtfAAH
18-00674243
Service Request Number: 18-00674243 • Address: 1301 MAIN ST, DALLAS, 75202 • City Council District: 14
Service Request Number
18-00674243
Address
1301 MAIN ST, DALLAS, 75202
City Council District
14
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T13:47:09.000
Updated Date
2020-01-24T02:04:27.000
Closed Date
2018-10-03T13:47:09.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78034347104119000,-96.80095685936310000)
Unique Key
500t000000DOts2AAD
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