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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00513804
Service Request Number: 18-00513804 • Address: 9829 ELMCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00513804
Address
9829 ELMCREST DR, DALLAS, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T12:51:47.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T12:51:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88248737820363500,-96.72920798284983000)
Unique Key
500t000000CAUI0AAP
18-00513809
Service Request Number: 18-00513809 • Address: 1529 SEEGAR ST, DALLAS, 75215 • City Council District: 2
Service Request Number
18-00513809
Address
1529 SEEGAR ST, DALLAS, 75215
City Council District
2
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-03T12:52:07.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T12:52:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76828060170558400,-96.78744898328006000)
Unique Key
500t000000CAUIUAA5
18-00518436
Service Request Number: 18-00518436 • Address: 1529 SEEGAR ST, DALLAS, 75215 • City Council District: 2
Service Request Number
18-00518436
Address
1529 SEEGAR ST, DALLAS, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T12:52:07.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T12:52:07.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76828060170558400,-96.78744898328006000)
Unique Key
500t000000CAdHQAA1
18-00513814
Service Request Number: 18-00513814 • Address: 1833 E 8TH ST, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00513814
Address
1833 E 8TH ST, DALLAS, 75203
City Council District
4
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-03T12:52:37.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-03T12:52:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74802995714975000,-96.79635600764982000)
Unique Key
500t000000CAUIyAAP
18-00513817
Service Request Number: 18-00513817 • Address: 609 OAK PARK DR, DALLAS, 75232 • City Council District: 4
Service Request Number
18-00513817
Address
609 OAK PARK DR, DALLAS, 75232
City Council District
4
Department
Transportation
Service Request Type
Bike Share - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T12:53:20.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T12:53:20.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68801039161920000,-96.83231494946733000)
Unique Key
500t000000CAUJXAA5
18-00513825
Service Request Number: 18-00513825 • Address: 7000 VALLEY VIEW LN, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00513825
Address
7000 VALLEY VIEW LN, DALLAS, 75240
City Council District
11
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T12:54:59.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T12:54:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92757073491877400,-96.78464062879140000)
Unique Key
500t000000CAUKfAAP
18-00513829
Service Request Number: 18-00513829 • Address: 2222 MEDICAL DISTRICT DR, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00513829
Address
2222 MEDICAL DISTRICT DR, DALLAS, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-20T23:59:00.000
Status
Closed
Created Date
2018-10-03T12:55:36.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-03T12:55:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81263760102055500,-96.83149645834361000)
Unique Key
500t000000CAUL9AAP
18-00513830
Service Request Number: 18-00513830 • Address: 8989 GASTON PKWY • City Council District: 9
Service Request Number
18-00513830
Address
8989 GASTON PKWY
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T12:56:13.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-03T12:56:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82758000000000000,-96.71010000000000000)
Unique Key
500t000000CAULOAA5
18-00513833
Service Request Number: 18-00513833 • Address: 2906 S ST AUGUSTINE RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00513833
Address
2906 S ST AUGUSTINE RD, DALLAS, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-03T12:56:26.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-03T12:56:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66517388085156000,-96.65592643766745000)
Unique Key
500t000000CAULAAA5
18-00513835
Service Request Number: 18-00513835 • Address: 2906 S ST AUGUSTINE RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00513835
Address
2906 S ST AUGUSTINE RD, DALLAS, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-03T12:56:41.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-03T12:56:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66517388085156000,-96.65592643766745000)
Unique Key
500t000000CAULsAAP
18-00513837
Service Request Number: 18-00513837 • Address: 5500 WILLIS AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00513837
Address
5500 WILLIS AVE, DALLAS, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T12:56:52.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T12:56:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82019980511465500,-96.77467435591642000)
Unique Key
500t000000CAUM7AAP
18-00513839
Service Request Number: 18-00513839 • Address: 411 N AKARD ST, DALLAS, 75202 • City Council District: 14
Service Request Number
18-00513839
Address
411 N AKARD ST, DALLAS, 75202
City Council District
14
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T12:57:00.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T12:57:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78305004917918000,-96.80034294964082000)
Unique Key
500t000000CAUMHAA5
18-00513840
Service Request Number: 18-00513840 • Address: CARLSON DR & CEDAR SPRINGS RD • City Council District: 2
Service Request Number
18-00513840
Address
CARLSON DR & CEDAR SPRINGS RD
City Council District
2
Department
Court & Detention Services
Service Request Type
School Crossing Guard - CDS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T12:57:34.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-03T12:57:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82448000000000000,-96.82962000000000000)
Unique Key
500t000000CAUMgAAP
18-00513843
Service Request Number: 18-00513843 • Address: 1721 ALLENTOWN DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00513843
Address
1721 ALLENTOWN DR, DALLAS, 75217
City Council District
5
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T12:57:59.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-03T12:57:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74214036165993000,-96.64664131026444000)
Unique Key
500t000000CAUN5AAP
18-00513849
Service Request Number: 18-00513849 • Address: HERMOSA DR & TRANQUILLA DR, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00513849
Address
HERMOSA DR & TRANQUILLA DR, DALLAS, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:00:04.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-03T13:00:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83114172386985000,-96.69454480896337000)
Unique Key
500t000000CAUONAA5
18-00513850
Service Request Number: 18-00513850 • Address: 852 GREEN COVE LN, DALLAS, 75232 • City Council District: 4
Service Request Number
18-00513850
Address
852 GREEN COVE LN, DALLAS, 75232
City Council District
4
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:00:08.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-03T13:00:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68422365632110000,-96.83599851351595000)
Unique Key
500t000000CAUOXAA5
18-00513857
Service Request Number: 18-00513857 • Address: 1551 FORDHAM RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513857
Address
1551 FORDHAM RD, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:01:58.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T13:01:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69653987728922600,-96.80199472919622000)
Unique Key
500t000000CAUPuAAP
18-00513859
Service Request Number: 18-00513859 • Address: HERMOSA DR & PEAVY RD, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00513859
Address
HERMOSA DR & PEAVY RD, DALLAS, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:02:32.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T13:02:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83418209949276000,-96.69163757603803000)
Unique Key
500t000000CAUQJAA5
18-00513860
Service Request Number: 18-00513860 • Address: 2605 ALABAMA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513860
Address
2605 ALABAMA AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:02:40.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-03T13:02:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71668439275608600,-96.81943947094841000)
Unique Key
500t000000CAUQOAA5
18-00513866
Service Request Number: 18-00513866 • Address: 2634 MAYHEW DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00513866
Address
2634 MAYHEW DR, DALLAS, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:03:10.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T13:03:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.83567123780634000,-96.66988636066321000)
Unique Key
500t000000CAUR2AAP
18-00513867
Service Request Number: 18-00513867 • Address: 2702 PALL MALL AVE, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00513867
Address
2702 PALL MALL AVE, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:03:10.000
Updated Date
2020-01-27T04:00:28.000
Closed Date
2018-10-03T13:03:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67427614105259000,-96.77738023078841000)
Unique Key
500t000000CAUR7AAP
18-00513868
Service Request Number: 18-00513868 • Address: 706 S ROSEMONT AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00513868
Address
706 S ROSEMONT AVE, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:03:12.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T13:03:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73930703247859000,-96.84786417075290000)
Unique Key
500t000000CAURHAA5
18-00513869
Service Request Number: 18-00513869 • Address: 9554 SCYENE RD, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00513869
Address
9554 SCYENE RD, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:03:18.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T13:03:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76309681146360500,-96.65767582358104000)
Unique Key
500t000000CAURMAA5
18-00513871
Service Request Number: 18-00513871 • Address: S HARWOOD ST & SOUTH BLVD, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00513871
Address
S HARWOOD ST & SOUTH BLVD, DALLAS, 75215
City Council District
7
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:03:40.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T13:03:40.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76428384407502400,-96.77604818306680000)
Unique Key
500t000000CAURbAAP
18-00513873
Service Request Number: 18-00513873 • Address: 200 SOUTH SHORE DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513873
Address
200 SOUTH SHORE DR, DALLAS, 75216
City Council District
4
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:03:56.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T13:03:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73218937644574000,-96.82120894543999000)
Unique Key
500t000000CAURlAAP
18-00513875
Service Request Number: 18-00513875 • Address: 710 SUNBURST DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00513875
Address
710 SUNBURST DR, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:04:03.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-03T13:04:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72364977917648000,-96.66068380337357000)
Unique Key
500t000000CAURvAAP
18-00513879
Service Request Number: 18-00513879 • Address: 2800 CLEVELAND ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00513879
Address
2800 CLEVELAND ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-27T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:04:38.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T13:04:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76186458512068000,-96.78105415695732000)
Unique Key
500t000000CAUSFAA5
18-00569676
Service Request Number: 18-00569676 • Address: 2800 CLEVELAND ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00569676
Address
2800 CLEVELAND ST, DALLAS, 75215
City Council District
7
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T13:04:38.000
Updated Date
2020-01-27T03:19:53.000
Closed Date
2018-10-03T13:04:38.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76186458512068000,-96.78105415695732000)
Unique Key
500t000000CCKdMAAX
18-00513882
Service Request Number: 18-00513882 • Address: 6051 MILTON ST, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00513882
Address
6051 MILTON ST, DALLAS, 75206
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:05:10.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-03T13:05:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84955809584904000,-96.76300054135838000)
Unique Key
500t000000CAUSeAAP
18-00513889
Service Request Number: 18-00513889 • Address: 5935 COLHURST ST, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00513889
Address
5935 COLHURST ST, DALLAS, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:06:22.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-03T13:06:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88129150550794600,-96.80578782949641000)
Unique Key
500t000000CAUTNAA5
18-00513897
Service Request Number: 18-00513897 • Address: 1107 W JEFFERSON BLVD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00513897
Address
1107 W JEFFERSON BLVD, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:07:16.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T13:07:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74336149215620000,-96.84067297794780000)
Unique Key
500t000000CAUUQAA5
18-00513900
Service Request Number: 18-00513900 • Address: 4710 S BUCKNER BLVD, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00513900
Address
4710 S BUCKNER BLVD, DALLAS, 75227
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:07:36.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-03T13:07:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77863768490216500,-96.68259305218123000)
Unique Key
500t000000CAUUfAAP
18-00513901
Service Request Number: 18-00513901 • Address: 1207 FERNDALE AVE • City Council District: 1
Service Request Number
18-00513901
Address
1207 FERNDALE AVE
City Council District
1
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-07T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:08:30.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T13:08:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72623000000000000,-96.84228000000000000)
Unique Key
500t000000CAUUpAAP
18-00513905
Service Request Number: 18-00513905 • Address: 11839 LEISURE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00513905
Address
11839 LEISURE DR, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:09:13.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T13:09:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90988015813342600,-96.71182132840522000)
Unique Key
500t000000CAUVOAA5
18-00513906
Service Request Number: 18-00513906 • Address: 9211 LIPTONSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00513906
Address
9211 LIPTONSHIRE DR, DALLAS, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:09:45.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T13:09:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87305733610792000,-96.70583031945492000)
Unique Key
500t000000CAUUWAA5
18-00513907
Service Request Number: 18-00513907 • Address: 4241 BUENA VISTA ST, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00513907
Address
4241 BUENA VISTA ST, DALLAS, 75205
City Council District
14
Department
Code Compliance
Service Request Type
Pool Complaint - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:09:49.000
Updated Date
2020-01-27T04:00:34.000
Closed Date
2018-10-03T13:09:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81826387976944000,-96.79449550796977000)
Unique Key
500t000000CAUVdAAP
18-00513909
Service Request Number: 18-00513909 • Address: 5936 SUGARLEAF LN, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00513909
Address
5936 SUGARLEAF LN, DALLAS, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:09:58.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T13:09:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65026866058268000,-96.97307883411314000)
Unique Key
500t000000CAUVsAAP
18-00513911
Service Request Number: 18-00513911 • Address: 11907 LEISURE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00513911
Address
11907 LEISURE DR, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:10:19.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T13:10:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91055897526118000,-96.71181286370450000)
Unique Key
500t000000CAUW2AAP
18-00513914
Service Request Number: 18-00513914 • Address: 3333 W KIEST BLVD, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00513914
Address
3333 W KIEST BLVD, DALLAS, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:11:17.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-03T13:11:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70558182944257000,-96.87441683496452000)
Unique Key
500t000000CAUWMAA5
18-00513915
Service Request Number: 18-00513915 • Address: 5227 BARBER AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00513915
Address
5227 BARBER AVE, DALLAS, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:11:18.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T13:11:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76406956290455000,-96.73293153945217000)
Unique Key
500t000000CAUWRAA5
18-00513920
Service Request Number: 18-00513920 • Address: 15720 GOLDEN CREEK RD, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00513920
Address
15720 GOLDEN CREEK RD, DALLAS, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:11:50.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T13:11:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96124815256499000,-96.79798459772618000)
Unique Key
500t000000CAUWvAAP
18-00513924
Service Request Number: 18-00513924 • Address: 13920 DALLAS PKWY, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00513924
Address
13920 DALLAS PKWY, DALLAS, 75240
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:12:33.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-03T13:12:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93631959941306000,-96.82164803573052000)
Unique Key
500t000000CAUXPAA5
18-00513928
Service Request Number: 18-00513928 • Address: 2906 S ST AUGUSTINE RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00513928
Address
2906 S ST AUGUSTINE RD, DALLAS, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-03T13:12:46.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-03T13:12:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66517388085156000,-96.65592643766745000)
Unique Key
500t000000CAUXjAAP
18-00513935
Service Request Number: 18-00513935 • Address: CYPRESS AVE & MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
18-00513935
Address
CYPRESS AVE & MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-02T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:14:21.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T13:14:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76844742886559000,-96.66186279372104000)
Unique Key
500t000000CAUYNAA5
18-00513938
Service Request Number: 18-00513938 • Address: 2057 HOLLOW CREEK DR, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00513938
Address
2057 HOLLOW CREEK DR, DALLAS, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:14:56.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-03T13:14:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66993726173093000,-96.59998431819166000)
Unique Key
500t000000CAUYcAAP
18-00513943
Service Request Number: 18-00513943 • Address: 3364 MOJAVE DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00513943
Address
3364 MOJAVE DR, DALLAS, 75241
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-03T13:15:59.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T13:15:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65568306309856400,-96.76632137509047000)
Unique Key
500t000000CAUZ1AAP
18-00513947
Service Request Number: 18-00513947 • Address: 3217 ALASKA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513947
Address
3217 ALASKA AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:16:26.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T13:16:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70561399781115000,-96.81596060216845000)
Unique Key
500t000000CAUZQAA5
18-00513948
Service Request Number: 18-00513948 • Address: 17402 RIVER HILL DR, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00513948
Address
17402 RIVER HILL DR, DALLAS, 75287
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:16:41.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-03T13:16:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98875566488111000,-96.82527996065006000)
Unique Key
500t000000CAUZaAAP
18-00513951
Service Request Number: 18-00513951 • Address: 910 HALEY DR, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00513951
Address
910 HALEY DR, DALLAS, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T13:16:55.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-03T13:16:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68549126639938000,-96.58107058241140000)
Unique Key
500t000000CAUZpAAP
18-00513952
Service Request Number: 18-00513952 • Address: 12202 E NORTHWEST HWY, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00513952
Address
12202 E NORTHWEST HWY, DALLAS, 75218
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Trinity Watershed Management General - TWM
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-03T13:17:05.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-03T13:17:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.86400166041893600,-96.66984800681178000)
Unique Key
500t000000CAUZzAAP
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