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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00513262
Service Request Number: 18-00513262 • Address: 2407 JENNINGS AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513262
Address
2407 JENNINGS AVE, DALLAS, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-02T00:59:00.000
Status
Closed
Created Date
2018-10-03T11:08:38.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T11:08:38.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70510949916032000,-96.78728459392218000)
Unique Key
500t000000CATFAAA5
18-00513262
Service Request Number: 18-00513262 • Address: 2407 JENNINGS AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513262
Address
2407 JENNINGS AVE, DALLAS, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-02T00:59:00.000
Status
Closed
Created Date
2018-10-03T11:08:38.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T11:08:38.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70510949916032000,-96.78728459392218000)
Unique Key
500t000000CATFAAA5
18-00513262
Service Request Number: 18-00513262 • Address: 2407 JENNINGS AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513262
Address
2407 JENNINGS AVE, DALLAS, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-02T00:59:00.000
Status
Closed
Created Date
2018-10-03T11:08:38.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T11:08:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70510949916032000,-96.78728459392218000)
Unique Key
500t000000CATFAAA5
18-00513262
Service Request Number: 18-00513262 • Address: 2407 JENNINGS AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513262
Address
2407 JENNINGS AVE, DALLAS, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-02T00:59:00.000
Status
Closed
Created Date
2018-10-03T11:08:38.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T11:08:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70510949916032000,-96.78728459392218000)
Unique Key
500t000000CATFAAA5
18-00513265
Service Request Number: 18-00513265 • Address: 3809 HAWICK LN, DALLAS, 75220 • City Council District: 2
Service Request Number
18-00513265
Address
3809 HAWICK LN, DALLAS, 75220
City Council District
2
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T11:09:06.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T11:09:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86348771670866000,-96.85276827497825000)
Unique Key
500t000000CATFUAA5
18-00537833
Service Request Number: 18-00537833 • Address: 3809 HAWICK LN, DALLAS, 75220 • City Council District: 2
Service Request Number
18-00537833
Address
3809 HAWICK LN, DALLAS, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T11:09:06.000
Updated Date
2020-01-27T04:14:38.000
Closed Date
2018-10-03T11:09:06.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86348771670866000,-96.85276827497825000)
Unique Key
500t000000CBJKbAAP
18-00513268
Service Request Number: 18-00513268 • Address: ATLAS DR & FRIO DR, DALLAS, 75216 • City Council District: 3
Service Request Number
18-00513268
Address
ATLAS DR & FRIO DR, DALLAS, 75216
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:09:54.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T11:09:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69028201395724000,-96.79813557731552000)
Unique Key
500t000000CATFyAAP
18-00513273
Service Request Number: 18-00513273 • Address: 2811 LARRY DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00513273
Address
2811 LARRY DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:10:35.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T11:10:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82426657000204500,-96.66665580996880000)
Unique Key
500t000000CATGXAA5
18-00513275
Service Request Number: 18-00513275 • Address: 11554 CORAL HILLS DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00513275
Address
11554 CORAL HILLS DR, DALLAS, 75229
City Council District
13
Department
Public Works
Service Request Type
Guardrail Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:10:55.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-03T11:10:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90757664550193000,-96.86841010352897000)
Unique Key
500t000000CATGmAAP
18-00513283
Service Request Number: 18-00513283 • Address: 2700 ALMEDA DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513283
Address
2700 ALMEDA DR, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:12:12.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T11:12:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71572308431523000,-96.79583140954566000)
Unique Key
500t000000CATHaAAP
18-00513285
Service Request Number: 18-00513285 • Address: 4200 METROPOLITAN AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00513285
Address
4200 METROPOLITAN AVE, DALLAS, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:12:56.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T11:12:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77480533036092000,-96.74989506451564000)
Unique Key
500t000000CATIEAA5
18-00513291
Service Request Number: 18-00513291 • Address: 3017 ZENIA DR, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00513291
Address
3017 ZENIA DR, DALLAS, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:13:52.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T11:13:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79514395526095400,-96.79205399456204000)
Unique Key
500t000000CATIxAAP
18-00513293
Service Request Number: 18-00513293 • Address: 12206 BELLAFONTE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00513293
Address
12206 BELLAFONTE DR, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:14:08.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T11:14:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91466982696386000,-96.76062632909857000)
Unique Key
500t000000CATJ7AAP
18-00513298
Service Request Number: 18-00513298 • Address: 11351 JAMESTOWN RD, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00513298
Address
11351 JAMESTOWN RD, DALLAS, 75230
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:15:53.000
Updated Date
2020-01-27T03:59:42.000
Closed Date
2018-10-03T11:15:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90281324673471000,-96.80777301023656000)
Unique Key
500t000000CATK5AAP
18-00513299
Service Request Number: 18-00513299 • Address: 4339 METROPOLITAN AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00513299
Address
4339 METROPOLITAN AVE, DALLAS, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T11:15:57.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T11:15:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77673789584416400,-96.74794638788780000)
Unique Key
500t000000CATKAAA5
18-00513301
Service Request Number: 18-00513301 • Address: 3324 ELSIE FAYE HEGGINS ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00513301
Address
3324 ELSIE FAYE HEGGINS ST, DALLAS, 75215
City Council District
7
Department
Aviation
Service Request Type
Towing Complaint - AVI
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:16:03.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T11:16:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76072417335517000,-96.74706312726602000)
Unique Key
500t000000CATKKAA5
18-00513302
Service Request Number: 18-00513302 • Address: 4339 METROPOLITAN AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00513302
Address
4339 METROPOLITAN AVE, DALLAS, 75210
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:16:03.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T11:16:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77673789584416400,-96.74794638788780000)
Unique Key
500t000000CATKPAA5
18-00513305
Service Request Number: 18-00513305 • Address: 1639 HUNTERWOOD DR, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00513305
Address
1639 HUNTERWOOD DR, DALLAS, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:16:27.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T11:16:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68118598144958000,-96.59978825484276000)
Unique Key
500t000000CATKoAAP
18-00513306
Service Request Number: 18-00513306 • Address: 3033 SARGENT RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513306
Address
3033 SARGENT RD, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:16:35.000
Updated Date
2020-01-27T04:00:28.000
Closed Date
2018-10-03T11:16:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72374838381862000,-96.76987918474983000)
Unique Key
500t000000CATL3AAP
18-00513307
Service Request Number: 18-00513307 • Address: 7244 PIEDMONT DR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00513307
Address
7244 PIEDMONT DR, DALLAS, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:17:03.000
Updated Date
2020-01-27T04:00:28.000
Closed Date
2018-10-03T11:17:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75954602023744000,-96.69750045565547000)
Unique Key
500t000000CATLDAA5
18-00513311
Service Request Number: 18-00513311 • Address: 12206 BELLAFONTE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00513311
Address
12206 BELLAFONTE DR, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-03T11:17:57.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T11:17:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91466982696386000,-96.76062632909857000)
Unique Key
500t000000CATLcAAP
18-00513330
Service Request Number: 18-00513330 • Address: 15502 GOLDEN CREEK RD, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00513330
Address
15502 GOLDEN CREEK RD, DALLAS, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:22:49.000
Updated Date
2020-01-27T03:59:42.000
Closed Date
2018-10-03T11:22:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96047437350514000,-96.80199814449162000)
Unique Key
500t000000CATO7AAP
18-00513332
Service Request Number: 18-00513332 • Address: 8301 BRUTON RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00513332
Address
8301 BRUTON RD, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:23:13.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T11:23:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74892095883274000,-96.67857493198410000)
Unique Key
500t000000CATOMAA5
18-00513333
Service Request Number: 18-00513333 • Address: 4317 RIDGE RD, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00513333
Address
4317 RIDGE RD, DALLAS, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:23:15.000
Updated Date
2020-01-27T03:59:42.000
Closed Date
2018-10-03T11:23:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88355897383867000,-96.83594052341893000)
Unique Key
500t000000CATO8AAP
18-00513337
Service Request Number: 18-00513337 • Address: 3310 FAIRMOUNT ST, DALLAS, 75201 • City Council District: 14
Service Request Number
18-00513337
Address
3310 FAIRMOUNT ST, DALLAS, 75201
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:23:34.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-03T11:23:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80079972965245000,-96.80881593563386000)
Unique Key
500t000000CATOlAAP
18-00513341
Service Request Number: 18-00513341 • Address: 10123 TOKOWA DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00513341
Address
10123 TOKOWA DR, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:24:36.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-03T11:24:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73650515019881600,-96.64962886857674000)
Unique Key
500t000000CATPeAAP
18-00513349
Service Request Number: 18-00513349 • Address: 5509 HARBOR TOWN DR, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00513349
Address
5509 HARBOR TOWN DR, DALLAS, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:26:09.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-03T11:26:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98801646692810000,-96.82056857371481000)
Unique Key
500t000000CATQSAA5
18-00513351
Service Request Number: 18-00513351 • Address: 5840 SPRING VALLEY RD, DALLAS, 75254 • City Council District: 11
Service Request Number
18-00513351
Address
5840 SPRING VALLEY RD, DALLAS, 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:26:30.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-03T11:26:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93858601042053600,-96.80716750549564000)
Unique Key
500t000000CATQcAAP
18-00513355
Service Request Number: 18-00513355 • Address: 6209 SILVERY MOON DR, DALLAS, 75241 • City Council District: 3
Service Request Number
18-00513355
Address
6209 SILVERY MOON DR, DALLAS, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:27:36.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-03T11:27:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67168653886868000,-96.80430006868858000)
Unique Key
500t000000CATR1AAP
18-00513356
Service Request Number: 18-00513356 • Address: 5909 EDINBURGH CT, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00513356
Address
5909 EDINBURGH CT, DALLAS, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-03T11:27:52.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T11:27:52.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00149383138208500,-96.80589509453799000)
Unique Key
500t000000CATR6AAP
18-00513358
Service Request Number: 18-00513358 • Address: 8228 WESTROCK DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00513358
Address
8228 WESTROCK DR, DALLAS, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:29:07.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-03T11:29:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90072534139943000,-96.76316000795083000)
Unique Key
500t000000CATRpAAP
18-00513369
Service Request Number: 18-00513369 • Address: 4103 RAINSONG DR, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00513369
Address
4103 RAINSONG DR, DALLAS, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:30:03.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T11:30:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.99359323821409600,-96.84195707495601000)
Unique Key
500t000000CATSiAAP
18-00513370
Service Request Number: 18-00513370 • Address: 4140 DEEP VALLEY DR, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00513370
Address
4140 DEEP VALLEY DR, DALLAS, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:30:06.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T11:30:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91209206296619500,-96.83992057989126000)
Unique Key
500t000000CATSnAAP
18-00513372
Service Request Number: 18-00513372 • Address: 6325 CARRINGTON DR, DALLAS, 75254 • City Council District: 11
Service Request Number
18-00513372
Address
6325 CARRINGTON DR, DALLAS, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:30:24.000
Updated Date
2020-01-27T04:00:28.000
Closed Date
2018-10-03T11:30:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.94389323863016000,-96.80313133682056000)
Unique Key
500t000000CATT2AAP
18-00513380
Service Request Number: 18-00513380 • Address: 1512 SAVOY ST, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00513380
Address
1512 SAVOY ST, DALLAS, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:32:21.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-03T11:32:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71471699481049000,-96.84547031726343000)
Unique Key
500t000000CATU5AAP
18-00513388
Service Request Number: 18-00513388 • Address: 4021 S DENLEY DR • City Council District: 4
Service Request Number
18-00513388
Address
4021 S DENLEY DR
City Council District
4
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:33:13.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-03T11:33:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69950000000000000,-96.79813000000000000)
Unique Key
500t000000CATUoAAP
18-00513393
Service Request Number: 18-00513393 • Address: 9722 FOREST LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00513393
Address
9722 FOREST LN, DALLAS, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:34:14.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-03T11:34:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90941433612750000,-96.72126867156457000)
Unique Key
500t000000CATVSAA5
18-00513395
Service Request Number: 18-00513395 • Address: 4181 MENDENHALL DR, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00513395
Address
4181 MENDENHALL DR, DALLAS, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:34:54.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T11:34:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91024785782891400,-96.83934271353532000)
Unique Key
500t000000CATVhAAP
18-00513398
Service Request Number: 18-00513398 • Address: 543 ELLA AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00513398
Address
543 ELLA AVE, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:35:11.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T11:35:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72079947302671000,-96.71441889937495000)
Unique Key
500t000000CATW6AAP
18-00513399
Service Request Number: 18-00513399 • Address: 7237 BIRCHWOOD DR • City Council District: 11
Service Request Number
18-00513399
Address
7237 BIRCHWOOD DR
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:35:16.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-03T11:35:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93689000000000000,-96.78012000000000000)
Unique Key
500t000000CATWBAA5
18-00513403
Service Request Number: 18-00513403 • Address: 11423 GATEWOOD DR, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00513403
Address
11423 GATEWOOD DR, DALLAS, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-03T11:36:00.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T11:36:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85821698016188000,-96.68255463628799000)
Unique Key
500t000000CATWVAA5
18-00537055
Service Request Number: 18-00537055 • Address: 3308 DUCHESS TRL • City Council District: 13
Service Request Number
18-00537055
Address
3308 DUCHESS TRL
City Council District
13
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-11T13:44:48.000
Updated Date
2020-01-27T04:40:28.000
Closed Date
2018-10-11T13:44:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89314000000000000,-96.86698000000000000)
Unique Key
500t000000CBHvBAAX
18-00513409
Service Request Number: 18-00513409 • Address: 1235 HYDE CT, DALLAS, 75215 • City Council District: 2
Service Request Number
18-00513409
Address
1235 HYDE CT, DALLAS, 75215
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:38:04.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-03T11:38:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76803193009013000,-96.79163674937368000)
Unique Key
500t000000CATXOAA5
18-00513411
Service Request Number: 18-00513411 • Address: 1355 ADAIR ST, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00513411
Address
1355 ADAIR ST, DALLAS, 75204
City Council District
14
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:38:17.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T11:38:17.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79421770819680000,-96.78402147723492000)
Unique Key
500t000000CATXYAA5
18-00513412
Service Request Number: 18-00513412 • Address: 8100 SCYENE RD, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00513412
Address
8100 SCYENE RD, DALLAS, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:38:25.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T11:38:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76332702578269000,-96.68246839061990000)
Unique Key
500t000000CATXdAAP
18-00513413
Service Request Number: 18-00513413 • Address: 6320 DENHAM ST, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00513413
Address
6320 DENHAM ST, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T11:38:43.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-03T11:38:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72982301809531000,-96.71226246277925000)
Unique Key
500t000000CATXiAAP
18-00513414
Service Request Number: 18-00513414 • Address: 4418 METROPOLITAN AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00513414
Address
4418 METROPOLITAN AVE, DALLAS, 75210
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:38:50.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T11:38:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77731374479649000,-96.74701846551436000)
Unique Key
500t000000CATXnAAP
18-00513416
Service Request Number: 18-00513416 • Address: 4418 METROPOLITAN AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00513416
Address
4418 METROPOLITAN AVE, DALLAS, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T11:38:58.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T11:38:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77731374479649000,-96.74701846551436000)
Unique Key
500t000000CATY2AAP
18-00513427
Service Request Number: 18-00513427 • Address: 8626 MIDDLE DOWNS DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00513427
Address
8626 MIDDLE DOWNS DR, DALLAS, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:40:39.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T11:40:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89640756652737000,-96.73413618469512000)
Unique Key
500t000000CATZAAA5
18-00513428
Service Request Number: 18-00513428 • Address: 3608 MT PLEASANT ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00513428
Address
3608 MT PLEASANT ST, DALLAS, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:40:42.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-03T11:40:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74409300846316000,-96.87859704420089000)
Unique Key
500t000000CATZFAA5
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