311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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18-00513076
Service Request Number: 18-00513076 • Address: 2900 S LAMAR ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00513076
Address
2900 S LAMAR ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:38:44.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T10:38:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75906589153526000,-96.78218074825658000)
Unique Key
500t000000CASt4AAH
18-00513077
Service Request Number: 18-00513077 • Address: 607 ELKHART AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00513077
Address
607 ELKHART AVE, DALLAS, 75217
City Council District
5
Department
Public Works
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:38:49.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-03T10:38:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72233856940360000,-96.71326685555668000)
Unique Key
500t000000CASt9AAH
18-00513079
Service Request Number: 18-00513079 • Address: FOREST LN & N CENTRAL EXPY, DALLAS, 75243 • City Council District: 11
Service Request Number
18-00513079
Address
FOREST LN & N CENTRAL EXPY, DALLAS, 75243
City Council District
11
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:39:13.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-03T10:39:13.000
Outcome
Investigation Complete
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.90919207680196000,-96.76879567074133000)
Unique Key
500t000000CAStnAAH
18-00513081
Service Request Number: 18-00513081 • Address: 6335 LATTA ST, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00513081
Address
6335 LATTA ST, DALLAS, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:39:37.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T10:39:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76611454603795400,-96.71268874156995000)
Unique Key
500t000000CASu2AAH
18-00513083
Service Request Number: 18-00513083 • Address: 4747 BARRY AVE, DALLAS, 75223 • City Council District: 7
Service Request Number
18-00513083
Address
4747 BARRY AVE, DALLAS, 75223
City Council District
7
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:40:24.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-03T10:40:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78190580886887000,-96.74658158491447000)
Unique Key
500t000000CASuRAAX
18-00513087
Service Request Number: 18-00513087 • Address: 1200 INWOOD RD, DALLAS, 75207 • City Council District: 6
Service Request Number
18-00513087
Address
1200 INWOOD RD, DALLAS, 75207
City Council District
6
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:41:21.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T10:41:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80504023233407000,-96.85265489230050000)
Unique Key
500t000000CASulAAH
18-00513097
Service Request Number: 18-00513097 • Address: 5410 OUTRIDER LN, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00513097
Address
5410 OUTRIDER LN, DALLAS, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:43:08.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T10:43:08.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74199788135567000,-96.91563347498236000)
Unique Key
500t000000CASvoAAH
18-00513100
Service Request Number: 18-00513100 • Address: 616 S BARNETT AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00513100
Address
616 S BARNETT AVE, DALLAS, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:43:28.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-03T10:43:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74009755246320000,-96.87145932206836000)
Unique Key
500t000000CASw8AAH
18-00513102
Service Request Number: 18-00513102 • Address: 800 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
18-00513102
Address
800 N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-03-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:43:38.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T10:43:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75232343331154500,-96.85653283429018000)
Unique Key
500t000000CASwIAAX
18-00674427
Service Request Number: 18-00674427 • Address: 800 N HAMPTON RD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00674427
Address
800 N HAMPTON RD, DALLAS, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T10:43:38.000
Updated Date
2020-01-24T01:45:07.000
Closed Date
2018-10-03T10:43:38.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75229537448255000,-96.85663070770329000)
Unique Key
500t000000DOu9EAAT
18-00513110
Service Request Number: 18-00513110 • Address: 1119 BERKLEY AVE • City Council District: 1
Service Request Number
18-00513110
Address
1119 BERKLEY AVE
City Council District
1
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:45:31.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T10:45:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72431000000000000,-96.84043000000000000)
Unique Key
500t000000CASxfAAH
18-00513130
Service Request Number: 18-00513130 • Address: 1602 MARTIN LUTHER KING JR BLVD, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00513130
Address
1602 MARTIN LUTHER KING JR BLVD, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:48:33.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T10:48:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76077250203147000,-96.77805243191607000)
Unique Key
500t000000CASzqAAH
18-00513133
Service Request Number: 18-00513133 • Address: 3130 ARIZONA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513133
Address
3130 ARIZONA AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:48:47.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-03T10:48:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70705355968072000,-96.81819327108946000)
Unique Key
500t000000CAT05AAH
18-00513139
Service Request Number: 18-00513139 • Address: 6944 LUPTON DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
18-00513139
Address
6944 LUPTON DR, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-07T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:50:08.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-03T10:50:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87649992563810000,-96.78606435376375000)
Unique Key
500t000000CAT13AAH
18-00513145
Service Request Number: 18-00513145 • Address: 3417 WILLOW CREST LN, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00513145
Address
3417 WILLOW CREST LN, DALLAS, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:51:21.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T10:51:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69196660440972000,-96.87679608889789000)
Unique Key
500t000000CAT21AAH
18-00513146
Service Request Number: 18-00513146 • Address: 2415 BURLINGTON BLVD, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00513146
Address
2415 BURLINGTON BLVD, DALLAS, 75211
City Council District
1
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:51:24.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-03T10:51:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73722392013989000,-96.85745391711570000)
Unique Key
500t000000CAT26AAH
18-00513148
Service Request Number: 18-00513148 • Address: 5536 MONA LN, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00513148
Address
5536 MONA LN, DALLAS, 75236
City Council District
3
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:51:33.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-03T10:51:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67892943012959000,-96.92140651304061000)
Unique Key
500t000000CAT2GAAX
18-00513152
Service Request Number: 18-00513152 • Address: 2522 FORT WORTH AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00513152
Address
2522 FORT WORTH AVE, DALLAS, 75211
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:52:20.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T10:52:20.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75870404285621000,-96.86339879932324000)
Unique Key
500t000000CAT2pAAH
18-00536185
Service Request Number: 18-00536185 • Address: 3031 OLIVER ST, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00536185
Address
3031 OLIVER ST, DALLAS, 75205
City Council District
14
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-11-23T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:52:21.000
Updated Date
2020-01-27T04:15:01.000
Closed Date
2018-10-03T10:52:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81905379285433000,-96.78852863477849000)
Unique Key
500t000000CBGBRAA5
18-00572607
Service Request Number: 18-00572607 • Address: 3031 OLIVER ST, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00572607
Address
3031 OLIVER ST, DALLAS, 75205
City Council District
14
Department
Code Compliance
Service Request Type
Noise Pollution Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-18T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T10:52:21.000
Updated Date
2020-01-27T02:39:18.000
Closed Date
2018-10-03T10:52:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81905379285433000,-96.78852863477849000)
Unique Key
500t000000CCQSZAA5
18-00513154
Service Request Number: 18-00513154 • Address: 4730 S LANCASTER RD, DALLAS, 75216 • City Council District: 3
Service Request Number
18-00513154
Address
4730 S LANCASTER RD, DALLAS, 75216
City Council District
3
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:52:22.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-03T10:52:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69148953342047000,-96.79178309135686000)
Unique Key
500t000000CAT2zAAH
18-00513162
Service Request Number: 18-00513162 • Address: 2811 LARRY DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00513162
Address
2811 LARRY DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:53:42.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-03T10:53:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82426657000204500,-96.66665580996880000)
Unique Key
500t000000CAT42AAH
18-00513167
Service Request Number: 18-00513167 • Address: 1011 MEDALIST DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00513167
Address
1011 MEDALIST DR, DALLAS, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:54:18.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T10:54:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66776720401580000,-96.83787044090002000)
Unique Key
500t000000CAT4WAAX
18-00513168
Service Request Number: 18-00513168 • Address: 1221 HOLLYWOOD AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00513168
Address
1221 HOLLYWOOD AVE, DALLAS, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:54:34.000
Updated Date
2020-01-27T03:59:42.000
Closed Date
2018-10-03T10:54:34.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73295735614768600,-96.85558083165738000)
Unique Key
500t000000CAT4lAAH
18-00513171
Service Request Number: 18-00513171 • Address: SHADYWAY DR & ROBINCREEK DR, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00513171
Address
SHADYWAY DR & ROBINCREEK DR, DALLAS, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:54:41.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T10:54:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65191376489297000,-96.82968506744142000)
Unique Key
500t000000CAT50AAH
18-00513175
Service Request Number: 18-00513175 • Address: 5320 NORTHAVEN RD, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00513175
Address
5320 NORTHAVEN RD, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:55:18.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-03T10:55:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90218408488648000,-96.81655620514294000)
Unique Key
500t000000CAT5PAAX
18-00513179
Service Request Number: 18-00513179 • Address: 3723 STATEOAK DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00513179
Address
3723 STATEOAK DR, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:55:52.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-03T10:55:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67174621380807000,-96.75906035912072000)
Unique Key
500t000000CAT68AAH
18-00513183
Service Request Number: 18-00513183 • Address: 3403 S EWING AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513183
Address
3403 S EWING AVE, DALLAS, 75216
City Council District
4
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:56:28.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-03T10:56:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70293714077931000,-96.81093245711683000)
Unique Key
500t000000CAT6hAAH
18-00513186
Service Request Number: 18-00513186 • Address: 4329 METROPOLITAN AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00513186
Address
4329 METROPOLITAN AVE, DALLAS, 75210
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:56:40.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-03T10:56:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77665292296003000,-96.74803964245237000)
Unique Key
500t000000CAT6wAAH
18-00513188
Service Request Number: 18-00513188 • Address: 9015 FOREST LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00513188
Address
9015 FOREST LN, DALLAS, 75243
City Council District
10
Department
Library
Service Request Type
Library Concerns - LIB
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:56:55.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-03T10:56:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90929524492783000,-96.74896917740533000)
Unique Key
500t000000CAT7BAAX
18-00513200
Service Request Number: 18-00513200 • Address: 303 W OHIO AVE, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00513200
Address
303 W OHIO AVE, DALLAS, 75224
City Council District
4
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:59:39.000
Updated Date
2020-01-27T04:00:34.000
Closed Date
2018-10-03T10:59:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71955279242135000,-96.82652944455627000)
Unique Key
500t000000CAT92AAH
18-00513201
Service Request Number: 18-00513201 • Address: 4116 OAK ARBOR DR, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00513201
Address
4116 OAK ARBOR DR, DALLAS, 75233
City Council District
3
Department
Transportation
Service Request Type
Scooter Share - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:59:42.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T10:59:42.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69326551362395000,-96.88569029442948000)
Unique Key
500t000000CAT97AAH
18-00513203
Service Request Number: 18-00513203 • Address: 415 E 6TH ST, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00513203
Address
415 E 6TH ST, DALLAS, 75203
City Council District
1
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:59:50.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T10:59:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75385221663810000,-96.81850186958746000)
Unique Key
500t000000CAT9MAAX
18-00513204
Service Request Number: 18-00513204 • Address: 2126 SIESTA DR, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00513204
Address
2126 SIESTA DR, DALLAS, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:59:51.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T10:59:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70083461253293000,-96.85283404053344000)
Unique Key
500t000000CAT9RAAX
18-00513207
Service Request Number: 18-00513207 • Address: 5550 MATALEE AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00513207
Address
5550 MATALEE AVE, DALLAS, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:59:59.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T10:59:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83262731980797600,-96.77338110491362000)
Unique Key
500t000000CAT9gAAH
18-00513208
Service Request Number: 18-00513208 • Address: 9506 L B J FWY, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00513208
Address
9506 L B J FWY, DALLAS, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:00:05.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T11:00:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.90866897351218000,-96.73173009659905000)
Unique Key
500t000000CAT9qAAH
18-00513213
Service Request Number: 18-00513213 • Address: 8200 SCYENE CIR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00513213
Address
8200 SCYENE CIR, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:00:30.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T11:00:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76501263770711000,-96.67986129618706000)
Unique Key
500t000000CATAAAA5
18-00513214
Service Request Number: 18-00513214 • Address: 6128 MISTY WOOD DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00513214
Address
6128 MISTY WOOD DR, DALLAS, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:00:36.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-03T11:00:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71840888105965000,-96.71686289006682000)
Unique Key
500t000000CATAFAA5
18-00513222
Service Request Number: 18-00513222 • Address: 651 RAYENELL AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00513222
Address
651 RAYENELL AVE, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:02:38.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T11:02:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72330006989760400,-96.70617406317974000)
Unique Key
500t000000CATAtAAP
18-00513229
Service Request Number: 18-00513229 • Address: 7515 HIGHMONT ST, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00513229
Address
7515 HIGHMONT ST, DALLAS, 75230
City Council District
11
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:03:19.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T11:03:19.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.89163213002256000,-96.77679958504608000)
Unique Key
500t000000CATBcAAP
18-00513230
Service Request Number: 18-00513230 • Address: 1654 S BUCKNER BLVD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00513230
Address
1654 S BUCKNER BLVD, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-24T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:03:44.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T11:03:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74085972971676000,-96.68275349174094000)
Unique Key
500t000000CATBmAAP
18-00513235
Service Request Number: 18-00513235 • Address: 2700 SKILLMAN ST, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00513235
Address
2700 SKILLMAN ST, DALLAS, 75206
City Council District
14
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:04:07.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-03T11:04:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82202233597213600,-96.76147020232506000)
Unique Key
500t000000CATCBAA5
18-00513237
Service Request Number: 18-00513237 • Address: 11217 WYATT ST, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00513237
Address
11217 WYATT ST, DALLAS, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:04:21.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T11:04:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85195015314423000,-96.68628594095271000)
Unique Key
500t000000CATCLAA5
18-00513242
Service Request Number: 18-00513242 • Address: 1217 MAUREEN DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00513242
Address
1217 MAUREEN DR, DALLAS, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:05:50.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T11:05:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68158936025614000,-96.84095970678273000)
Unique Key
500t000000CATD4AAP
18-00513243
Service Request Number: 18-00513243 • Address: 8814 ANGORA ST, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00513243
Address
8814 ANGORA ST, DALLAS, 75218
City Council District
9
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:06:23.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-03T11:06:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82471480227101000,-96.71088309715950000)
Unique Key
500t000000CATDJAA5
18-00513246
Service Request Number: 18-00513246 • Address: 518 S EDGEFIELD AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00513246
Address
518 S EDGEFIELD AVE, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-20T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:06:37.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T11:06:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74107429655083000,-96.84412749239033000)
Unique Key
500t000000CATDdAAP
18-00513247
Service Request Number: 18-00513247 • Address: 2700 FAIRMOUNT ST, DALLAS, 75201 • City Council District: 14
Service Request Number
18-00513247
Address
2700 FAIRMOUNT ST, DALLAS, 75201
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:06:39.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T11:06:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79654422979421500,-96.80380136689670000)
Unique Key
500t000000CATDiAAP
18-00563958
Service Request Number: 18-00563958 • Address: 2700 FAIRMOUNT ST, DALLAS, 75201 • City Council District: 14
Service Request Number
18-00563958
Address
2700 FAIRMOUNT ST, DALLAS, 75201
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T11:06:39.000
Updated Date
2020-01-27T02:38:50.000
Closed Date
2018-10-03T11:06:39.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79654422979421500,-96.80380136689670000)
Unique Key
500t000000CC9F9AAL
18-00513250
Service Request Number: 18-00513250 • Address: 9015 FOREST LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00513250
Address
9015 FOREST LN, DALLAS, 75243
City Council District
10
Department
Library
Service Request Type
Library Concerns - LIB
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:06:47.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T11:06:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90929524492783000,-96.74896917740533000)
Unique Key
500t000000CATDxAAP
18-00513257
Service Request Number: 18-00513257 • Address: 6715 CRESTLAND AVE, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00513257
Address
6715 CRESTLAND AVE, DALLAS, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T11:07:29.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T11:07:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99002167006308000,-96.78915151902359000)
Unique Key
500t000000CATEWAA5