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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00512920
Service Request Number: 18-00512920 • Address: W DANIELDALE RD & S HAMPTON RD, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00512920
Address
W DANIELDALE RD & S HAMPTON RD, DALLAS, 75232
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:14:22.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-03T10:14:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.63308298572336000,-96.85702815450280000)
Unique Key
500t000000CASavAAH
18-00512924
Service Request Number: 18-00512924 • Address: 2225 BELKNAP AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00512924
Address
2225 BELKNAP AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:15:13.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T10:15:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72068028043169400,-96.80067357277845000)
Unique Key
500t000000CASbUAAX
18-00512927
Service Request Number: 18-00512927 • Address: 1200 E CLARENDON DR, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00512927
Address
1200 E CLARENDON DR, DALLAS, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:15:45.000
Updated Date
2020-01-27T04:00:28.000
Closed Date
2018-10-03T10:15:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74575975946582000,-96.80615404317528000)
Unique Key
500t000000CASboAAH
18-00512929
Service Request Number: 18-00512929 • Address: 4181 MENDENHALL DR, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00512929
Address
4181 MENDENHALL DR, DALLAS, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-03T10:15:51.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T10:15:51.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91024785782891400,-96.83934271353532000)
Unique Key
500t000000CASbyAAH
18-00512930
Service Request Number: 18-00512930 • Address: 1211 MIDDLEBROOK PL, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00512930
Address
1211 MIDDLEBROOK PL, DALLAS, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:16:15.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T10:16:15.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76127160394022000,-96.85068602392130000)
Unique Key
500t000000CASc3AAH
18-00512931
Service Request Number: 18-00512931 • Address: 3040 PARK LN, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00512931
Address
3040 PARK LN, DALLAS, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:16:20.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T10:16:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87580758466542400,-96.87537120752060000)
Unique Key
500t000000CAScDAAX
18-00512935
Service Request Number: 18-00512935 • Address: 403 S WAVERLY DR, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00512935
Address
403 S WAVERLY DR, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:17:11.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-03T10:17:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74220947586484000,-96.84916650532256000)
Unique Key
500t000000CASccAAH
18-00512939
Service Request Number: 18-00512939 • Address: 3001 KNOX ST, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00512939
Address
3001 KNOX ST, DALLAS, 75205
City Council District
14
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-16T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:17:33.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T10:17:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82206388709075600,-96.78634771623146000)
Unique Key
500t000000CASdBAAX
18-00529142
Service Request Number: 18-00529142 • Address: 3001 KNOX ST, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00529142
Address
3001 KNOX ST, DALLAS, 75205
City Council District
14
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T10:17:33.000
Updated Date
2020-01-27T04:16:17.000
Closed Date
2018-10-03T10:17:33.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82206388709075600,-96.78634771623146000)
Unique Key
500t000000CB2JWAA1
18-00539515
Service Request Number: 18-00539515 • Address: 3001 KNOX ST, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00539515
Address
3001 KNOX ST, DALLAS, 75205
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2018-11-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T10:17:33.000
Updated Date
2020-01-27T04:18:42.000
Closed Date
2018-10-03T10:17:33.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82206388709075600,-96.78634771623146000)
Unique Key
500t000000CBMY7AAP
18-00512940
Service Request Number: 18-00512940 • Address: 3728 WHITEHALL DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00512940
Address
3728 WHITEHALL DR, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:17:42.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T10:17:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90119344762238000,-96.85473791333854000)
Unique Key
500t000000CASdGAAX
18-00512953
Service Request Number: 18-00512953 • Address: 8333 RAYVILLE DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512953
Address
8333 RAYVILLE DR, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:20:00.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-03T10:20:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72269027683821000,-96.67728022627534000)
Unique Key
500t000000CASfCAAX
18-00512954
Service Request Number: 18-00512954 • Address: 3306 MAPLELEAF LN, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00512954
Address
3306 MAPLELEAF LN, DALLAS, 75233
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:20:31.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-03T10:20:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70058526723976000,-96.87455857286440000)
Unique Key
500t000000CASfWAAX
18-00512957
Service Request Number: 18-00512957 • Address: 14327 HAYMEADOW CIR, DALLAS, 75254 • City Council District: 11
Service Request Number
18-00512957
Address
14327 HAYMEADOW CIR, DALLAS, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:20:37.000
Updated Date
2020-01-27T03:59:39.000
Closed Date
2018-10-03T10:20:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94407003335357000,-96.77111604864420000)
Unique Key
500t000000CASfqAAH
18-00512958
Service Request Number: 18-00512958 • Address: 2034 LEWISTON AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512958
Address
2034 LEWISTON AVE, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:20:43.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-03T10:20:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74790702054021000,-96.65074217559527000)
Unique Key
500t000000CASdMAAX
18-00512965
Service Request Number: 18-00512965 • Address: 4018 JAFFEE ST, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00512965
Address
4018 JAFFEE ST, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:22:25.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T10:22:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.71720188122424000,-96.76008406754694000)
Unique Key
500t000000CASgyAAH
18-00512966
Service Request Number: 18-00512966 • Address: 8540 OLD HOMESTEAD DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512966
Address
8540 OLD HOMESTEAD DR, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:22:30.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T10:22:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72418804172142600,-96.67320445889777000)
Unique Key
500t000000CASfmAAH
18-00512969
Service Request Number: 18-00512969 • Address: 1004 ALLEN ST, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00512969
Address
1004 ALLEN ST, DALLAS, 75204
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:22:52.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T10:22:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79207801104120500,-96.79122023350011000)
Unique Key
500t000000CAShIAAX
18-00512971
Service Request Number: 18-00512971 • Address: 8100 DOUGLAS AVE, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00512971
Address
8100 DOUGLAS AVE, DALLAS, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:22:54.000
Updated Date
2020-01-27T03:59:35.000
Closed Date
2018-10-03T10:22:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86100200918550500,-96.80854006441892000)
Unique Key
500t000000CAShSAAX
18-00512974
Service Request Number: 18-00512974 • Address: 12146 DANDRIDGE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00512974
Address
12146 DANDRIDGE DR, DALLAS, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:23:28.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-03T10:23:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91312668358925500,-96.75938509338528000)
Unique Key
500t000000CAShhAAH
18-00518584
Service Request Number: 18-00518584 • Address: 12146 DANDRIDGE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00518584
Address
12146 DANDRIDGE DR, DALLAS, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T10:23:28.000
Updated Date
2020-01-27T04:00:56.000
Closed Date
2018-10-03T10:23:28.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91312668358925500,-96.75938509338528000)
Unique Key
500t000000CAdVEAA1
18-00512975
Service Request Number: 18-00512975 • Address: 1311 BURLINGTON BLVD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00512975
Address
1311 BURLINGTON BLVD, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:23:34.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T10:23:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73726333828798000,-96.84364618222396000)
Unique Key
500t000000CAShmAAH
18-00512977
Service Request Number: 18-00512977 • Address: 8540 OLD HOMESTEAD DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512977
Address
8540 OLD HOMESTEAD DR, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:23:51.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T10:23:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72418804172142600,-96.67320445889777000)
Unique Key
500t000000CAShwAAH
18-00512985
Service Request Number: 18-00512985 • Address: 10157 FIELDFARE CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
18-00512985
Address
10157 FIELDFARE CT, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-13T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:25:31.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T10:25:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88263894932479000,-96.84133367222003000)
Unique Key
500t000000CASizAAH
18-00530131
Service Request Number: 18-00530131 • Address: 10157 FIELDFARE CT, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00530131
Address
10157 FIELDFARE CT, DALLAS, 75229
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T10:25:31.000
Updated Date
2020-01-27T04:13:29.000
Closed Date
2018-10-03T10:25:31.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88255647968313000,-96.84133107591481000)
Unique Key
500t000000CB4O4AAL
18-00512987
Service Request Number: 18-00512987 • Address: 729 N BISHOP AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00512987
Address
729 N BISHOP AVE, DALLAS, 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:25:59.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T10:25:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75116069841384000,-96.82797593434778000)
Unique Key
500t000000CASjEAAX
18-00512988
Service Request Number: 18-00512988 • Address: 1445 HARLANDALE AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00512988
Address
1445 HARLANDALE AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:26:02.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-03T10:26:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73053667375826600,-96.81035248753489000)
Unique Key
500t000000CASjJAAX
18-00512989
Service Request Number: 18-00512989 • Address: 3610 VANDERVORT DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00512989
Address
3610 VANDERVORT DR, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:26:17.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-03T10:26:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71932179029857000,-96.76649406400465000)
Unique Key
500t000000CASjTAAX
18-00512990
Service Request Number: 18-00512990 • Address: CAPRI DR & EDEN ROC DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00512990
Address
CAPRI DR & EDEN ROC DR, DALLAS, 75238
City Council District
10
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:26:33.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T10:26:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86952976165283000,-96.69505251060146000)
Unique Key
500t000000CASjdAAH
18-00512998
Service Request Number: 18-00512998 • Address: 3102 S EDGEFIELD AVE, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00512998
Address
3102 S EDGEFIELD AVE, DALLAS, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:27:23.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-03T10:27:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71201289677368000,-96.84401757921401000)
Unique Key
500t000000CASkCAAX
18-00512999
Service Request Number: 18-00512999 • Address: 12265 COX LN, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00512999
Address
12265 COX LN, DALLAS, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:27:25.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-03T10:27:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91629261580201400,-96.85136214308157000)
Unique Key
500t000000CASkHAAX
18-00513002
Service Request Number: 18-00513002 • Address: 2300 AKRON ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00513002
Address
2300 AKRON ST, DALLAS, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:27:37.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T10:27:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77681495771563000,-96.85921647960514000)
Unique Key
500t000000CASkbAAH
18-00513006
Service Request Number: 18-00513006 • Address: 1800 PRAIRIE VIEW DR, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00513006
Address
1800 PRAIRIE VIEW DR, DALLAS, 75235
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:27:56.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-03T10:27:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81566598561096000,-96.85070108140250000)
Unique Key
500t000000CASl0AAH
18-00513010
Service Request Number: 18-00513010 • Address: 2309 JORDAN ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00513010
Address
2309 JORDAN ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:28:32.000
Updated Date
2020-01-27T04:00:34.000
Closed Date
2018-10-03T10:28:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75881538072640000,-96.76660036306556000)
Unique Key
500t000000CASlUAAX
18-00513020
Service Request Number: 18-00513020 • Address: 1356 CHEMICAL ST, DALLAS, 75207 • City Council District: 6
Service Request Number
18-00513020
Address
1356 CHEMICAL ST, DALLAS, 75207
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-10T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:30:10.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-03T10:30:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80210471411630000,-96.83970148024086000)
Unique Key
500t000000CASmmAAH
18-00576569
Service Request Number: 18-00576569 • Address: 1356 CHEMICAL ST, DALLAS, 75207 • City Council District: 6
Service Request Number
18-00576569
Address
1356 CHEMICAL ST, DALLAS, 75207
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T10:30:10.000
Updated Date
2020-01-27T03:57:50.000
Closed Date
2018-10-03T10:30:10.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80210471411630000,-96.83970148024086000)
Unique Key
500t000000CCY7tAAH
18-00593225
Service Request Number: 18-00593225 • Address: 1356 CHEMICAL ST, DALLAS, 75207 • City Council District: 6
Service Request Number
18-00593225
Address
1356 CHEMICAL ST, DALLAS, 75207
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T10:30:10.000
Updated Date
2020-01-27T02:24:05.000
Closed Date
2018-10-03T10:30:10.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80210471411630000,-96.83970148024086000)
Unique Key
500t000000CD4XAAA1
18-00513023
Service Request Number: 18-00513023 • Address: 13205 RED FERN LN, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00513023
Address
13205 RED FERN LN, DALLAS, 75240
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-03T10:30:45.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T10:30:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92840286422888600,-96.77267494544057000)
Unique Key
500t000000CASnBAAX
18-00513037
Service Request Number: 18-00513037 • Address: EDGEMONT AVE & HARLANDALE AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513037
Address
EDGEMONT AVE & HARLANDALE AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:32:55.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T10:32:55.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72954233557840000,-96.81028086388704000)
Unique Key
500t000000CASoEAAX
18-00513040
Service Request Number: 18-00513040 • Address: COIT RD & ALPHA RD, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00513040
Address
COIT RD & ALPHA RD, DALLAS, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:33:23.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T10:33:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92680428266099000,-96.76897724606569000)
Unique Key
500t000000CASosAAH
18-00513043
Service Request Number: 18-00513043 • Address: 3410 KUSHLA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00513043
Address
3410 KUSHLA AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T10:33:42.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T10:33:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70270239964510000,-96.80876895194038000)
Unique Key
500t000000CASp7AAH
18-00513044
Service Request Number: 18-00513044 • Address: 6515 MELODY LN, DALLAS, 75231 • City Council District: 13
Service Request Number
18-00513044
Address
6515 MELODY LN, DALLAS, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-20T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:33:49.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T10:33:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86401809458194000,-96.75141160656422000)
Unique Key
500t000000CASpCAAX
18-00513046
Service Request Number: 18-00513046 • Address: 10615 LENNOX LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00513046
Address
10615 LENNOX LN, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:34:23.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-03T10:34:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89169263918260000,-96.82772192061267000)
Unique Key
500t000000CASpMAAX
18-00513056
Service Request Number: 18-00513056 • Address: 6426 SUNNYLAND LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00513056
Address
6426 SUNNYLAND LN, DALLAS, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:35:41.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-03T10:35:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82745824836153000,-96.75165955162235000)
Unique Key
500t000000CASqUAAX
18-00513058
Service Request Number: 18-00513058 • Address: 407 N WILLOMET AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00513058
Address
407 N WILLOMET AVE, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:35:58.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T10:35:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74820478186433000,-96.84043427614232000)
Unique Key
500t000000CASqoAAH
18-00513066
Service Request Number: 18-00513066 • Address: 729 N BISHOP AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00513066
Address
729 N BISHOP AVE, DALLAS, 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-03T10:37:13.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T10:37:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75116069841384000,-96.82797593434778000)
Unique Key
500t000000CASrrAAH
18-00513069
Service Request Number: 18-00513069 • Address: 2600 N HENDERSON AVE, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00513069
Address
2600 N HENDERSON AVE, DALLAS, 75206
City Council District
2
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:37:31.000
Updated Date
2020-01-27T04:00:34.000
Closed Date
2018-10-03T10:37:31.000
Outcome
Investigation Complete
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.81653508555843000,-96.78035263306990000)
Unique Key
500t000000CASriAAH
18-00513070
Service Request Number: 18-00513070 • Address: 4718 SUGAR MILL RD, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00513070
Address
4718 SUGAR MILL RD, DALLAS, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:37:40.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T10:37:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91871970613358000,-96.82695302581193000)
Unique Key
500t000000CASsBAAX
18-00513074
Service Request Number: 18-00513074 • Address: 2717 N HENDERSON AVE • City Council District: 14
Service Request Number
18-00513074
Address
2717 N HENDERSON AVE
City Council District
14
Department
Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T10:38:24.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-03T10:38:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81802000000000000,-96.78225000000000000)
Unique Key
500t000000CASspAAH
18-00526184
Service Request Number: 18-00526184 • Address: 1728 HEMPHILL DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00526184
Address
1728 HEMPHILL DR, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T10:38:37.000
Updated Date
2020-01-27T04:16:19.000
Closed Date
2018-10-03T10:38:37.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71382404582548000,-96.79505507364027000)
Unique Key
500t000000CAxjhAAD
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