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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00512705
Service Request Number: 18-00512705 • Address: 6606 HILLBRIAR DR, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00512705
Address
6606 HILLBRIAR DR, DALLAS, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T09:39:36.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T09:39:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95333770791746000,-96.79735113933351000)
Unique Key
500t000000CASAOAA5
18-00512708
Service Request Number: 18-00512708 • Address: 9419 CULBERSON ST, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00512708
Address
9419 CULBERSON ST, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:39:57.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-03T09:39:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76535440315820600,-96.66025849967622000)
Unique Key
500t000000CASAdAAP
18-00512710
Service Request Number: 18-00512710 • Address: 10519 CAYUGA DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00512710
Address
10519 CAYUGA DR, DALLAS, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:40:09.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-03T09:40:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83814144487126000,-96.68583718584280000)
Unique Key
500t000000CASAnAAP
18-00512711
Service Request Number: 18-00512711 • Address: 6728 HARVEST GLEN DR, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00512711
Address
6728 HARVEST GLEN DR, DALLAS, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T09:40:13.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-03T09:40:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95053831472417000,-96.79370464632987000)
Unique Key
500t000000CASAsAAP
18-00512712
Service Request Number: 18-00512712 • Address: 6011 PROSPECT AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00512712
Address
6011 PROSPECT AVE, DALLAS, 75206
City Council District
14
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:40:15.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-03T09:40:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81485218310478000,-96.76345754661934000)
Unique Key
500t000000CASAxAAP
18-00512713
Service Request Number: 18-00512713 • Address: INWOOD RD & N STEMMONS FWY, DALLAS, 75247 • City Council District: 6
Service Request Number
18-00512713
Address
INWOOD RD & N STEMMONS FWY, DALLAS, 75247
City Council District
6
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:40:19.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T09:40:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81107433180983000,-96.84948682281109000)
Unique Key
500t000000CASB2AAP
18-00512714
Service Request Number: 18-00512714 • Address: 2913 SANTA ANNA AVE, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00512714
Address
2913 SANTA ANNA AVE, DALLAS, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:41:05.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T09:41:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85564067809638500,-96.66517561723578000)
Unique Key
500t000000CASBCAA5
18-00512715
Service Request Number: 18-00512715 • Address: 2535 CREST RIDGE DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00512715
Address
2535 CREST RIDGE DR, DALLAS, 75228
City Council District
9
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:41:18.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T09:41:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83040390269878000,-96.67154589146764000)
Unique Key
500t000000CASBRAA5
18-00512716
Service Request Number: 18-00512716 • Address: 3620 CHICAGO ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00512716
Address
3620 CHICAGO ST, DALLAS, 75212
City Council District
6
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-03T09:41:24.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-03T09:41:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78611070252182000,-96.84322297059794000)
Unique Key
500t000000CASBbAAP
18-00512717
Service Request Number: 18-00512717 • Address: 6748 HILLBRIAR DR, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00512717
Address
6748 HILLBRIAR DR, DALLAS, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T09:41:27.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-03T09:41:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95333588863433000,-96.79265108800203000)
Unique Key
500t000000CASBgAAP
18-00512720
Service Request Number: 18-00512720 • Address: 400 W DAVIS ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00512720
Address
400 W DAVIS ST, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-27T00:59:00.000
Status
Closed
Created Date
2018-10-03T09:41:40.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-03T09:41:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74939590438166400,-96.82834031759253000)
Unique Key
500t000000CASC0AAP
18-00512722
Service Request Number: 18-00512722 • Address: 2839 GLADSTONE DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00512722
Address
2839 GLADSTONE DR, DALLAS, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:41:52.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T09:41:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74027479856372000,-96.86724275491927000)
Unique Key
500t000000CASCFAA5
18-00512725
Service Request Number: 18-00512725 • Address: 12260 GALVA DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00512725
Address
12260 GALVA DR, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Parking Unapproved Surface - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:42:15.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T09:42:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91584350562456500,-96.76301856344132000)
Unique Key
500t000000CASCoAAP
18-00512726
Service Request Number: 18-00512726 • Address: 8022 ROTHINGTON RD, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00512726
Address
8022 ROTHINGTON RD, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:42:21.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T09:42:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.78345341973801000,-96.68398585806314000)
Unique Key
500t000000CASCtAAP
18-00512728
Service Request Number: 18-00512728 • Address: 2909 SANTA ANNA AVE, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00512728
Address
2909 SANTA ANNA AVE, DALLAS, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:42:47.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-03T09:42:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85564152937864400,-96.66524294733456000)
Unique Key
500t000000CASDXAA5
18-00512731
Service Request Number: 18-00512731 • Address: 3703 TUMALO TRL, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00512731
Address
3703 TUMALO TRL, DALLAS, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:43:01.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-03T09:43:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78720099012718000,-96.90578943653223000)
Unique Key
500t000000CASDrAAP
18-00512733
Service Request Number: 18-00512733 • Address: INWOOD RD & N STEMMONS FWY, DALLAS, 75247 • City Council District: 6
Service Request Number
18-00512733
Address
INWOOD RD & N STEMMONS FWY, DALLAS, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T09:43:17.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-03T09:43:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81107433180983000,-96.84948682281109000)
Unique Key
500t000000CASE6AAP
18-00512736
Service Request Number: 18-00512736 • Address: 2809 WEATHER VANE LN, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00512736
Address
2809 WEATHER VANE LN, DALLAS, 75228
City Council District
9
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:43:43.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T09:43:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85642515755057500,-96.66502290428850000)
Unique Key
500t000000CASELAA5
18-00512738
Service Request Number: 18-00512738 • Address: 8939 WHITEWING LN, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00512738
Address
8939 WHITEWING LN, DALLAS, 75238
City Council District
10
Department
Dallas Fire Rescue
Service Request Type
Educational Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:44:15.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T09:44:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87035326154644000,-96.68694406914858000)
Unique Key
500t000000CASEzAAP
18-00512740
Service Request Number: 18-00512740 • Address: 10835 ROAD RUNNER LN, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512740
Address
10835 ROAD RUNNER LN, DALLAS, 75217
City Council District
5
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-10T00:59:00.000
Status
Closed
Created Date
2018-10-03T09:44:25.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T09:44:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72936687780051600,-96.64076991512508000)
Unique Key
500t000000CASF0AAP
18-00512744
Service Request Number: 18-00512744 • Address: 6908 SPANKY BRANCH CT, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00512744
Address
6908 SPANKY BRANCH CT, DALLAS, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:45:04.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T09:45:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98243985850798000,-96.79054383453823000)
Unique Key
500t000000CASFYAA5
18-00512747
Service Request Number: 18-00512747 • Address: 17088 PRESTON RD, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00512747
Address
17088 PRESTON RD, DALLAS, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:45:15.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T09:45:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98310152224275500,-96.80421165588844000)
Unique Key
500t000000CASFnAAP
18-00512752
Service Request Number: 18-00512752 • Address: 3742 PATIENCE BLVD, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00512752
Address
3742 PATIENCE BLVD, DALLAS, 75236
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:46:09.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T09:46:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69753883566465000,-96.94526071532594000)
Unique Key
500t000000CASGMAA5
18-00512756
Service Request Number: 18-00512756 • Address: 1011 FORESTER DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00512756
Address
1011 FORESTER DR, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:46:27.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T09:46:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.73469382131677500,-96.80862424002162000)
Unique Key
500t000000CASGvAAP
18-00512759
Service Request Number: 18-00512759 • Address: 10835 ROAD RUNNER LN, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512759
Address
10835 ROAD RUNNER LN, DALLAS, 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:46:53.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-03T09:46:53.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72936687780051600,-96.64076991512508000)
Unique Key
500t000000CASE7AAP
18-00512760
Service Request Number: 18-00512760 • Address: 3802 FRANK ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00512760
Address
3802 FRANK ST, DALLAS, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:47:01.000
Updated Date
2020-01-27T04:00:03.000
Closed Date
2018-10-03T09:47:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77092407449772000,-96.75034936106236000)
Unique Key
500t000000CASHFAA5
18-00512763
Service Request Number: 18-00512763 • Address: 3407 EL BENITO DR, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00512763
Address
3407 EL BENITO DR, DALLAS, 75212
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:47:22.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T09:47:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78346980325249000,-96.84364014235747000)
Unique Key
500t000000CASHZAA5
18-00512767
Service Request Number: 18-00512767 • Address: 3910 MUNGER AVE, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00512767
Address
3910 MUNGER AVE, DALLAS, 75204
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:48:21.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-03T09:48:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80043152969636000,-96.78655228132200000)
Unique Key
500t000000CASI8AAP
18-00512768
Service Request Number: 18-00512768 • Address: 2530 ELECTRONIC LN, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00512768
Address
2530 ELECTRONIC LN, DALLAS, 75220
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:48:25.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-03T09:48:25.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87885538091524000,-96.89499814793440000)
Unique Key
500t000000CASIIAA5
18-00512769
Service Request Number: 18-00512769 • Address: 6603 ROUNDROCK RD, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00512769
Address
6603 ROUNDROCK RD, DALLAS, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T09:48:28.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-03T09:48:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95670669189099000,-96.79690822764688000)
Unique Key
500t000000CASINAA5
18-00512772
Service Request Number: 18-00512772 • Address: SHELBY AVE & DICKASON AVE, DALLAS, 75219 • City Council District: 2
Service Request Number
18-00512772
Address
SHELBY AVE & DICKASON AVE, DALLAS, 75219
City Council District
2
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:48:57.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-03T09:48:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80907473966655000,-96.81026952518779000)
Unique Key
500t000000CASIrAAP
18-00512775
Service Request Number: 18-00512775 • Address: 4517 RUSK AVE, DALLAS, 75204 • City Council District: 2
Service Request Number
18-00512775
Address
4517 RUSK AVE, DALLAS, 75204
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:49:24.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-03T09:49:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80776655815486000,-96.78509280496858000)
Unique Key
500t000000CASJBAA5
18-00512778
Service Request Number: 18-00512778 • Address: 6602 ROUNDROCK RD, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00512778
Address
6602 ROUNDROCK RD, DALLAS, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T09:49:47.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-03T09:49:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95659640367368600,-96.79677714504723000)
Unique Key
500t000000CASJfAAP
18-00512780
Service Request Number: 18-00512780 • Address: 2315 KLONDIKE DR, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00512780
Address
2315 KLONDIKE DR, DALLAS, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:50:04.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-03T09:50:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81935101769977000,-96.67699599269010000)
Unique Key
500t000000CASJpAAP
18-00512782
Service Request Number: 18-00512782 • Address: 6506 HOWARD AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00512782
Address
6506 HOWARD AVE, DALLAS, 75227
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:50:27.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T09:50:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77497327295857000,-96.70660115431606000)
Unique Key
500t000000CASK9AAP
18-00512783
Service Request Number: 18-00512783 • Address: 2833 LEE ST, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00512783
Address
2833 LEE ST, DALLAS, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:50:39.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T09:50:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81646324887301000,-96.78682895847896000)
Unique Key
500t000000CASKJAA5
18-00512785
Service Request Number: 18-00512785 • Address: 7630 MILITARY PKWY, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00512785
Address
7630 MILITARY PKWY, DALLAS, 75227
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:50:51.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T09:50:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77077530698622000,-96.69024767038685000)
Unique Key
500t000000CASKTAA5
18-00512786
Service Request Number: 18-00512786 • Address: 2993 IRVING BLVD, DALLAS, 75247 • City Council District: 6
Service Request Number
18-00512786
Address
2993 IRVING BLVD, DALLAS, 75247
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:50:55.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T09:50:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80876127142409000,-96.85756431894562000)
Unique Key
500t000000CASKAAA5
18-00512791
Service Request Number: 18-00512791 • Address: 6695 AVIAN DR, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00512791
Address
6695 AVIAN DR, DALLAS, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:51:48.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T09:51:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91072227523197600,-96.79111968819886000)
Unique Key
500t000000CASKxAAP
18-00512793
Service Request Number: 18-00512793 • Address: 2825 OAK LAWN AVE, DALLAS, 75219 • City Council District: 2
Service Request Number
18-00512793
Address
2825 OAK LAWN AVE, DALLAS, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T09:51:54.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-03T09:51:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80721232422925500,-96.81078574082818000)
Unique Key
500t000000CASLCAA5
18-00512794
Service Request Number: 18-00512794 • Address: 9612 GREENSPRINT DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00512794
Address
9612 GREENSPRINT DR, DALLAS, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:52:52.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-03T09:52:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88476497137116000,-96.72256295758277000)
Unique Key
500t000000CASLRAA5
18-00512795
Service Request Number: 18-00512795 • Address: 2721 GROVERIDGE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00512795
Address
2721 GROVERIDGE DR, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:52:58.000
Updated Date
2020-01-27T04:00:34.000
Closed Date
2018-10-03T09:52:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75836065138647000,-96.65588358309198000)
Unique Key
500t000000CASLWAA5
18-00512797
Service Request Number: 18-00512797 • Address: 3140 MERRELL RD, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00512797
Address
3140 MERRELL RD, DALLAS, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:53:29.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-03T09:53:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88774538875152000,-96.87218191535138000)
Unique Key
500t000000CASLgAAP
18-00512798
Service Request Number: 18-00512798 • Address: 9836 MIXON DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00512798
Address
9836 MIXON DR, DALLAS, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:53:48.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T09:53:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87397225543039000,-96.85237439032122000)
Unique Key
500t000000CASM0AAP
18-00512799
Service Request Number: 18-00512799 • Address: 802 CUMBERLAND ST, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00512799
Address
802 CUMBERLAND ST, DALLAS, 75203
City Council District
4
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:54:02.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T09:54:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73802582326110000,-96.82034233888798000)
Unique Key
500t000000CASM5AAP
18-00512804
Service Request Number: 18-00512804 • Address: 10643 ST LAZARE DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00512804
Address
10643 ST LAZARE DR, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:54:35.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T09:54:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89249736099411000,-96.83609625462981000)
Unique Key
500t000000CASMjAAP
18-00512806
Service Request Number: 18-00512806 • Address: CALLISTO CT & KIMSEY DR, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00512806
Address
CALLISTO CT & KIMSEY DR, DALLAS, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:54:45.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T09:54:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82370456833966400,-96.83838331309485000)
Unique Key
500t000000CASMtAAP
18-00512808
Service Request Number: 18-00512808 • Address: 2623 GHENT ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00512808
Address
2623 GHENT ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:54:51.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T09:54:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74932373236041600,-96.75023310872646000)
Unique Key
500t000000CASN3AAP
18-00512810
Service Request Number: 18-00512810 • Address: 222 BROWDER ST, DALLAS, 75201 • City Council District: 14
Service Request Number
18-00512810
Address
222 BROWDER ST, DALLAS, 75201
City Council District
14
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T09:54:53.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-03T09:54:53.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77985134418690000,-96.79844050048489000)
Unique Key
500t000000CASNDAA5
18-00512814
Service Request Number: 18-00512814 • Address: CALLISTO CT & KIMSEY DR, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00512814
Address
CALLISTO CT & KIMSEY DR, DALLAS, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-03T09:55:43.000
Updated Date
2020-01-27T04:00:28.000
Closed Date
2018-10-03T09:55:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82370456833966400,-96.83838331309485000)
Unique Key
500t000000CASNmAAP
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