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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00512257
Service Request Number: 18-00512257 • Address: 2807 HILLGLENN RD, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00512257
Address
2807 HILLGLENN RD, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:08:06.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T08:08:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82601128077619000,-96.66672325058829000)
Unique Key
500t000000CAREeAAP
18-00512260
Service Request Number: 18-00512260 • Address: 9026 GARLAND RD, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00512260
Address
9026 GARLAND RD, DALLAS, 75218
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:09:27.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T08:09:27.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82758619089420000,-96.70940990719421000)
Unique Key
500t000000CARFSAA5
18-00512261
Service Request Number: 18-00512261 • Address: 8614 VISTA VIEW DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00512261
Address
8614 VISTA VIEW DR, DALLAS, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:09:28.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-03T08:09:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89774160735848000,-96.74853786032600000)
Unique Key
500t000000CAREkAAP
18-00512264
Service Request Number: 18-00512264 • Address: MANCHESTER DR & BROOKVIEW DR, DALLAS, 75220 • City Council District: 13
Service Request Number
18-00512264
Address
MANCHESTER DR & BROOKVIEW DR, DALLAS, 75220
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-02T00:59:00.000
Status
Closed
Created Date
2018-10-03T08:10:05.000
Updated Date
2020-01-27T04:00:34.000
Closed Date
2018-10-03T08:10:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86978574877426000,-96.83410553713362000)
Unique Key
500t000000CARFrAAP
18-00512265
Service Request Number: 18-00512265 • Address: 3668 JUBILEE TRL, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00512265
Address
3668 JUBILEE TRL, DALLAS, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:10:16.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-03T08:10:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90037238151855000,-96.85701988225009000)
Unique Key
500t000000CARFwAAP
18-00512266
Service Request Number: 18-00512266 • Address: 10135 HEDGEWAY DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00512266
Address
10135 HEDGEWAY DR, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:10:19.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T08:10:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88366039115296000,-96.84880981838212000)
Unique Key
500t000000CARG1AAP
18-00512268
Service Request Number: 18-00512268 • Address: 3000 KNIGHT ST, DALLAS, 75219 • City Council District: 2
Service Request Number
18-00512268
Address
3000 KNIGHT ST, DALLAS, 75219
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:11:32.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-03T08:11:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81087784768483000,-96.81329298763830000)
Unique Key
500t000000CARGLAA5
18-00512270
Service Request Number: 18-00512270 • Address: E CAMP WISDOM RD & AMBER DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00512270
Address
E CAMP WISDOM RD & AMBER DR, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:11:46.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-03T08:11:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66229220161955000,-96.81141993744363000)
Unique Key
500t000000CARGaAAP
18-00512276
Service Request Number: 18-00512276 • Address: 4036 SILVERHILL DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00512276
Address
4036 SILVERHILL DR, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-27T00:59:00.000
Status
Closed
Created Date
2018-10-03T08:12:51.000
Updated Date
2020-01-27T04:00:34.000
Closed Date
2018-10-03T08:12:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66800680683024000,-96.75522128070185000)
Unique Key
500t000000CARHTAA5
18-00512277
Service Request Number: 18-00512277 • Address: 9210 DOVE MEADOW DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00512277
Address
9210 DOVE MEADOW DR, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:12:52.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T08:12:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90104713181307000,-96.74150847329910000)
Unique Key
500t000000CARHYAA5
18-00512278
Service Request Number: 18-00512278 • Address: QUINN ST & N PRAIRIE CREEK RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512278
Address
QUINN ST & N PRAIRIE CREEK RD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:13:16.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T08:13:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73134689924081000,-96.66563764272102000)
Unique Key
500t000000CARHdAAP
18-00512280
Service Request Number: 18-00512280 • Address: 10121 HEDGEWAY DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00512280
Address
10121 HEDGEWAY DR, DALLAS, 75229
City Council District
13
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:13:53.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-03T08:13:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88329426013667000,-96.84890983614649000)
Unique Key
500t000000CARHsAAP
18-00512281
Service Request Number: 18-00512281 • Address: 9212 DOVE MEADOW DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00512281
Address
9212 DOVE MEADOW DR, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:14:17.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T08:14:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90115144275738000,-96.74150821618770000)
Unique Key
500t000000CARI2AAP
18-00512282
Service Request Number: 18-00512282 • Address: 10923 MARSH LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00512282
Address
10923 MARSH LN, DALLAS, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:14:20.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-03T08:14:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89717559798437000,-96.85630517852687000)
Unique Key
500t000000CARI7AAP
18-00512284
Service Request Number: 18-00512284 • Address: 11100 LIPPITT AVE, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00512284
Address
11100 LIPPITT AVE, DALLAS, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:15:02.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-03T08:15:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85519515396522000,-96.69067934675550000)
Unique Key
500t000000CARIRAA5
18-00512288
Service Request Number: 18-00512288 • Address: 505 S PEAK ST, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00512288
Address
505 S PEAK ST, DALLAS, 75223
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:16:12.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T08:16:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78827239653073000,-96.76709985964180000)
Unique Key
500t000000CARIvAAP
18-00512292
Service Request Number: 18-00512292 • Address: 7222 BAYBERRY LN, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00512292
Address
7222 BAYBERRY LN, DALLAS, 75249
City Council District
3
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:17:16.000
Updated Date
2020-01-27T04:00:26.000
Closed Date
2018-10-03T08:17:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64415262432853000,-96.94621322992650000)
Unique Key
500t000000CARJUAA5
18-00512293
Service Request Number: 18-00512293 • Address: 6404 PETAIN AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00512293
Address
6404 PETAIN AVE, DALLAS, 75227
City Council District
5
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:17:27.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T08:17:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77624451712772000,-96.70772533497042000)
Unique Key
500t000000CARJZAA5
18-00512294
Service Request Number: 18-00512294 • Address: 4519 BOBBITT DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00512294
Address
4519 BOBBITT DR, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:17:51.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-03T08:17:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89750246270117600,-96.83101453370548000)
Unique Key
500t000000CARJoAAP
18-00512298
Service Request Number: 18-00512298 • Address: 911 E 7TH ST, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00512298
Address
911 E 7TH ST, DALLAS, 75203
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:20:07.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T08:20:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75285384842151000,-96.81078851071970000)
Unique Key
500t000000CARKSAA5
18-00512304
Service Request Number: 18-00512304 • Address: 2525 MARTIN LUTHER KING JR BLVD, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00512304
Address
2525 MARTIN LUTHER KING JR BLVD, DALLAS, 75215
City Council District
7
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:21:12.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T08:21:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76641231992731000,-96.77166395401713000)
Unique Key
500t000000CARLLAA5
18-00512305
Service Request Number: 18-00512305 • Address: 4148 DEEP VALLEY DR, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00512305
Address
4148 DEEP VALLEY DR, DALLAS, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-03T08:21:21.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-03T08:21:21.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91209162108555000,-96.83971061322264000)
Unique Key
500t000000CARGHAA5
18-00603763
Service Request Number: 18-00603763 • Address: 1417 N COCKRELL HILL RD • City Council District: 6
Service Request Number
18-00603763
Address
1417 N COCKRELL HILL RD
City Council District
6
Department
Dallas Fire Rescue
Service Request Type
Fire Inspection - DFR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T08:21:28.000
Updated Date
2020-01-27T01:41:36.000
Closed Date
2018-10-03T08:21:28.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75930000000000000,-96.89320000000000000)
Unique Key
500t000000CDP7NAAX
18-00512307
Service Request Number: 18-00512307 • Address: 3551 POQUITA DR, DALLAS, 75220 • City Council District: 2
Service Request Number
18-00512307
Address
3551 POQUITA DR, DALLAS, 75220
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:22:37.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-03T08:22:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86488126754931500,-96.85958286081858000)
Unique Key
500t000000CARLfAAP
18-00512308
Service Request Number: 18-00512308 • Address: 12058 HIGH MEADOW CT, DALLAS, 75234 • City Council District: 6
Service Request Number
18-00512308
Address
12058 HIGH MEADOW CT, DALLAS, 75234
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-02T00:59:00.000
Status
Closed
Created Date
2018-10-03T08:22:40.000
Updated Date
2020-01-27T03:06:52.000
Closed Date
2018-10-03T08:22:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91311317625872000,-96.86749764237062000)
Unique Key
500t000000CARLpAAP
18-00512310
Service Request Number: 18-00512310 • Address: BOLTON BOONE DR & W WHEATLAND RD, DALLAS, 75237 • City Council District: 8
Service Request Number
18-00512310
Address
BOLTON BOONE DR & W WHEATLAND RD, DALLAS, 75237
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:23:28.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-03T08:23:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64761320026245000,-96.87845472887400000)
Unique Key
500t000000CARM9AAP
18-00512311
Service Request Number: 18-00512311 • Address: 11200 YORKMONT CIR, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00512311
Address
11200 YORKMONT CIR, DALLAS, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:24:08.000
Updated Date
2020-01-27T04:00:14.000
Closed Date
2018-10-03T08:24:08.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84509669726576000,-96.69100437374476000)
Unique Key
500t000000CARMdAAP
18-00512323
Service Request Number: 18-00512323 • Address: 2111 S CORINTH ST RD, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00512323
Address
2111 S CORINTH ST RD, DALLAS, 75203
City Council District
4
Department
Dallas Fire Rescue
Service Request Type
Educational Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:29:18.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-03T08:29:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72209703643106000,-96.80321063793309000)
Unique Key
500t000000CAROoAAP
18-00512325
Service Request Number: 18-00512325 • Address: 2200 TALLYHO LN, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00512325
Address
2200 TALLYHO LN, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:29:33.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-03T08:29:33.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76908886947234000,-96.90990605063790000)
Unique Key
500t000000CAROyAAP
18-00512328
Service Request Number: 18-00512328 • Address: 9508 WINDING RIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00512328
Address
9508 WINDING RIDGE DR, DALLAS, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:29:59.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T08:29:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88844043840832000,-96.72074671971465000)
Unique Key
500t000000CARPDAA5
18-00512336
Service Request Number: 18-00512336 • Address: 1114 OAK PARK DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00512336
Address
1114 OAK PARK DR, DALLAS, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:32:54.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-03T08:32:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68823922985253000,-96.84064282293728000)
Unique Key
500t000000CARQQAA5
18-00512354
Service Request Number: 18-00512354 • Address: 5121 EAST SIDE AVE, DALLAS, 75214 • City Council District: 2
Service Request Number
18-00512354
Address
5121 EAST SIDE AVE, DALLAS, 75214
City Council District
2
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:36:36.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-03T08:36:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79624186522375600,-96.76030253882980000)
Unique Key
500t000000CARSbAAP
18-00512356
Service Request Number: 18-00512356 • Address: 559 NEOMI AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512356
Address
559 NEOMI AVE, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:36:39.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-03T08:36:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72117001708853000,-96.71668681604176000)
Unique Key
500t000000CARSlAAP
18-00512359
Service Request Number: 18-00512359 • Address: 309 E 9TH ST, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00512359
Address
309 E 9TH ST, DALLAS, 75203
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Educational Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:37:27.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-03T08:37:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.74764387170806000,-96.82065747663900000)
Unique Key
500t000000CARTPAA5
18-00512361
Service Request Number: 18-00512361 • Address: 4016 IVY RIDGE ST, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00512361
Address
4016 IVY RIDGE ST, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:37:30.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-03T08:37:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66622746554404000,-96.75512233038693000)
Unique Key
500t000000CARTZAA5
18-00512365
Service Request Number: 18-00512365 • Address: 8002 ROTHINGTON RD, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00512365
Address
8002 ROTHINGTON RD, DALLAS, 75227
City Council District
7
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:38:15.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T08:38:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78314960792604000,-96.68564411398510000)
Unique Key
500t000000CARU3AAP
18-00512366
Service Request Number: 18-00512366 • Address: 402 S GARRETT AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00512366
Address
402 S GARRETT AVE, DALLAS, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:38:23.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T08:38:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79496978873384000,-96.75923871914874000)
Unique Key
500t000000CARUDAA5
18-00512368
Service Request Number: 18-00512368 • Address: 4020 IVY RIDGE ST, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00512368
Address
4020 IVY RIDGE ST, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:38:59.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-03T08:38:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66628760895740000,-96.75499959039401000)
Unique Key
500t000000CARUXAA5
18-00512382
Service Request Number: 18-00512382 • Address: 13205 RED FERN LN, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00512382
Address
13205 RED FERN LN, DALLAS, 75240
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:41:58.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-03T08:41:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92840286422888600,-96.77267494544057000)
Unique Key
500t000000CARW9AAP
18-00512386
Service Request Number: 18-00512386 • Address: 3303 51ST ST, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00512386
Address
3303 51ST ST, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:43:07.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-03T08:43:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70279969538499600,-96.76451771683581000)
Unique Key
500t000000CARWnAAP
18-00512393
Service Request Number: 18-00512393 • Address: 419 W 10TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00512393
Address
419 W 10TH ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:44:41.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T08:44:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74514584467278000,-96.82870872723194000)
Unique Key
500t000000CARXvAAP
18-00512397
Service Request Number: 18-00512397 • Address: 6653 HILLWOOD LN, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00512397
Address
6653 HILLWOOD LN, DALLAS, 75248
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-03T08:45:12.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-03T08:45:12.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95834511164829000,-96.79532514841065000)
Unique Key
500t000000CARYFAA5
18-00512403
Service Request Number: 18-00512403 • Address: 2990 TALISMAN DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00512403
Address
2990 TALISMAN DR, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:46:42.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T08:46:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90297472078500000,-96.87843431140980000)
Unique Key
500t000000CARYyAAP
18-00512404
Service Request Number: 18-00512404 • Address: 6310 LA COSA DR, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00512404
Address
6310 LA COSA DR, DALLAS, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T08:46:47.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T08:46:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95958356951439000,-96.79743246731358000)
Unique Key
500t000000CARZ3AAP
18-00512406
Service Request Number: 18-00512406 • Address: JACKSON ST & S LAMAR ST, DALLAS, 75202 • City Council District: 14
Service Request Number
18-00512406
Address
JACKSON ST & S LAMAR ST, DALLAS, 75202
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:47:01.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-03T08:47:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77809434396802000,-96.80386321601806000)
Unique Key
500t000000CARZNAA5
18-00512409
Service Request Number: 18-00512409 • Address: 3507 MAYBETH ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00512409
Address
3507 MAYBETH ST, DALLAS, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:49:07.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T08:49:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78511981628310000,-96.90360412743345000)
Unique Key
500t000000CARa1AAH
18-00512410
Service Request Number: 18-00512410 • Address: 3031 OLIVER ST, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00512410
Address
3031 OLIVER ST, DALLAS, 75205
City Council District
14
Department
Code Compliance
Service Request Type
Noise Pollution Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-18T00:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-03T08:49:40.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-03T08:49:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81905379285433000,-96.78852863477849000)
Unique Key
500t000000CARa6AAH
18-00512411
Service Request Number: 18-00512411 • Address: HILLBURN DR & SECO BLVD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512411
Address
HILLBURN DR & SECO BLVD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:49:55.000
Updated Date
2020-01-27T04:00:34.000
Closed Date
2018-10-03T08:49:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73807947876720000,-96.68960025987542000)
Unique Key
500t000000CARaBAAX
18-00512413
Service Request Number: 18-00512413 • Address: 1631 ANGEL FIRE DR, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00512413
Address
1631 ANGEL FIRE DR, DALLAS, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:50:02.000
Updated Date
2020-01-27T04:00:18.000
Closed Date
2018-10-03T08:50:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68469595157177600,-96.63376202287486000)
Unique Key
500t000000CARaQAAX
18-00512414
Service Request Number: 18-00512414 • Address: 9511 MOSS FARM LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00512414
Address
9511 MOSS FARM LN, DALLAS, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:50:19.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T08:50:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89538823574957000,-96.73614159680677000)
Unique Key
500t000000CARafAAH
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