311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00512176
Service Request Number: 18-00512176 • Address: 8811 STULTS RD, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00512176
Address
8811 STULTS RD, DALLAS, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:18:24.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-03T07:18:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90487164413465000,-96.75222148256695000)
Unique Key
500t000000CAQzoAAH
18-00521048
Service Request Number: 18-00521048 • Address: 8811 STULTS RD, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00521048
Address
8811 STULTS RD, DALLAS, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-03T07:18:24.000
Updated Date
2020-01-27T03:59:32.000
Closed Date
2018-10-03T07:18:24.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90487164413465000,-96.75222148256695000)
Unique Key
500t000000CAiDsAAL
18-00512179
Service Request Number: 18-00512179 • Address: 7340 SKILLMAN ST, DALLAS, 75231 • City Council District: 10
Service Request Number
18-00512179
Address
7340 SKILLMAN ST, DALLAS, 75231
City Council District
10
Department
Water Utilities
Service Request Type
Water Pollution Urgent - TWM
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:22:54.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-03T07:22:54.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88163148148084500,-96.73455273516156000)
Unique Key
500t000000CAR0hAAH
18-00512180
Service Request Number: 18-00512180 • Address: 2314 ALASKA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00512180
Address
2314 ALASKA AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:23:38.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-03T07:23:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72003627237305000,-96.81571278508852000)
Unique Key
500t000000CAR0rAAH
18-00512183
Service Request Number: 18-00512183 • Address: 10036 SHAYNA DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512183
Address
10036 SHAYNA DR, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:25:50.000
Updated Date
2020-01-27T04:00:16.000
Closed Date
2018-10-03T07:25:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74368071522284000,-96.65086718733660000)
Unique Key
500t000000CAR16AAH
18-00512184
Service Request Number: 18-00512184 • Address: S CENTRAL EXPY & CHOATE ST, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00512184
Address
S CENTRAL EXPY & CHOATE ST, DALLAS, 75241
City Council District
8
Department
Transportation
Service Request Type
Traffic Sign - Knockdown
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-07T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:26:09.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-03T07:26:09.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68239132889568000,-96.73404092324553000)
Unique Key
500t000000CAR04AAH
18-00512185
Service Request Number: 18-00512185 • Address: 9555 CRESTSHIRE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00512185
Address
9555 CRESTSHIRE DR, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
3 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:26:43.000
Updated Date
2020-01-27T04:00:40.000
Closed Date
2018-10-03T07:26:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75323351500328000,-96.65838889028775000)
Unique Key
500t000000CAR1BAAX
18-00512186
Service Request Number: 18-00512186 • Address: 9551 CRESTSHIRE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00512186
Address
9551 CRESTSHIRE DR, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:26:54.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-03T07:26:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75323338947713000,-96.65851709800280000)
Unique Key
500t000000CAR1GAAX
18-00512188
Service Request Number: 18-00512188 • Address: 1522 DEVON CIR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512188
Address
1522 DEVON CIR, DALLAS, 75217
City Council District
5
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:27:45.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T07:27:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73864211074485000,-96.70735869066746000)
Unique Key
500t000000CAR1QAAX
18-00512189
Service Request Number: 18-00512189 • Address: 5024 HOHEN AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00512189
Address
5024 HOHEN AVE, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Graffiti Private Property - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-13T00:59:00.000
Status
Closed
Created Date
2018-10-03T07:28:53.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-03T07:28:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74696878673618000,-96.75986511393756000)
Unique Key
500t000000CAR1VAAX
18-00512192
Service Request Number: 18-00512192 • Address: 4398 BOCA BAY DR, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00512192
Address
4398 BOCA BAY DR, DALLAS, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:30:13.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T07:30:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91631574023852000,-96.83400901003127000)
Unique Key
500t000000CAR1kAAH
18-00512195
Service Request Number: 18-00512195 • Address: 1521 DEVON CIR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512195
Address
1521 DEVON CIR, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:31:23.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T07:31:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73859126553257000,-96.70747554024192000)
Unique Key
500t000000CAR1zAAH
18-00512197
Service Request Number: 18-00512197 • Address: 8613 OLD HICKORY TRL, DALLAS, 75237 • City Council District: 8
Service Request Number
18-00512197
Address
8613 OLD HICKORY TRL, DALLAS, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-20T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:32:11.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-03T07:32:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64476766412055000,-96.86559156892811000)
Unique Key
500t000000CAR29AAH
18-00512198
Service Request Number: 18-00512198 • Address: S HAMPTON RD & WRIGHT ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00512198
Address
S HAMPTON RD & WRIGHT ST, DALLAS, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:32:41.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-03T07:32:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72576521225439400,-96.85695379481470000)
Unique Key
500t000000CAR2JAAX
18-00512199
Service Request Number: 18-00512199 • Address: 2535 BIRMINGHAM AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00512199
Address
2535 BIRMINGHAM AVE, DALLAS, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:33:30.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T07:33:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76444826440530000,-96.76908445593885000)
Unique Key
500t000000CAR2TAAX
18-00512200
Service Request Number: 18-00512200 • Address: 1239 IOWA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00512200
Address
1239 IOWA AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:33:44.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T07:33:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72604596319971000,-96.80662104604758000)
Unique Key
500t000000CAR2YAAX
18-00512203
Service Request Number: 18-00512203 • Address: 1239 IOWA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00512203
Address
1239 IOWA AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-20T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:34:47.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T07:34:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72604596319971000,-96.80662104604758000)
Unique Key
500t000000CAR2nAAH
18-00512204
Service Request Number: 18-00512204 • Address: 6200 BONNIE VIEW RD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00512204
Address
6200 BONNIE VIEW RD, DALLAS, 75241
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:35:37.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T07:35:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.62561614910019000,-96.75297925806925000)
Unique Key
500t000000CAR2xAAH
18-00512205
Service Request Number: 18-00512205 • Address: 1238 IOWA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00512205
Address
1238 IOWA AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T07:35:59.000
Updated Date
2020-01-27T04:00:24.000
Closed Date
2018-10-03T07:35:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72593602191494000,-96.80662266154067000)
Unique Key
500t000000CAR3CAAX
18-00512206
Service Request Number: 18-00512206 • Address: 1238 IOWA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00512206
Address
1238 IOWA AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:36:51.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-03T07:36:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72593602191494000,-96.80662266154067000)
Unique Key
500t000000CAR3HAAX
18-00512207
Service Request Number: 18-00512207 • Address: ROYAL LN & ABRAMS RD, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00512207
Address
ROYAL LN & ABRAMS RD, DALLAS, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:37:39.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-03T07:37:39.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89315757325500000,-96.74072361554737000)
Unique Key
500t000000CAR3bAAH
18-00512208
Service Request Number: 18-00512208 • Address: 7107 E MOCKINGBIRD LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00512208
Address
7107 E MOCKINGBIRD LN, DALLAS, 75214
City Council District
9
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:37:56.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T07:37:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84570523032531000,-96.73770962892165000)
Unique Key
500t000000CAR3lAAH
18-00512211
Service Request Number: 18-00512211 • Address: GARLAND RD & WINSTED DR, DALLAS, 75214 • City Council District: 2
Service Request Number
18-00512211
Address
GARLAND RD & WINSTED DR, DALLAS, 75214
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:40:33.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-03T07:40:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81270193969900000,-96.72674680661325000)
Unique Key
500t000000CAR4UAAX
18-00512212
Service Request Number: 18-00512212 • Address: 8754 WADLINGTON AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00512212
Address
8754 WADLINGTON AVE, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:41:29.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-03T07:41:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72726758958674500,-96.66930494103809000)
Unique Key
500t000000CAR4oAAH
18-00512214
Service Request Number: 18-00512214 • Address: E 8TH ST & N MARSALIS AVE, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00512214
Address
E 8TH ST & N MARSALIS AVE, DALLAS, 75203
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:42:55.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-03T07:42:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75122264834419000,-96.81565051567786000)
Unique Key
500t000000CAR5IAAX
18-00512215
Service Request Number: 18-00512215 • Address: 4666 DUNCANVILLE RD, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00512215
Address
4666 DUNCANVILLE RD, DALLAS, 75236
City Council District
3
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:42:58.000
Updated Date
2020-01-27T03:59:59.000
Closed Date
2018-10-03T07:42:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68814207013365000,-96.90844539744597000)
Unique Key
500t000000CAR5NAAX
18-00512217
Service Request Number: 18-00512217 • Address: 1711 LANSFORD AVE, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00512217
Address
1711 LANSFORD AVE, DALLAS, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:47:51.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T07:47:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72941798628215000,-96.84802824965260000)
Unique Key
500t000000CAR6BAAX
18-00512220
Service Request Number: 18-00512220 • Address: 2701 MARBURG ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00512220
Address
2701 MARBURG ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-06T00:59:00.000
Status
Closed
Created Date
2018-10-03T07:48:57.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T07:48:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75623524100117000,-96.75605487533703000)
Unique Key
500t000000CAR6VAAX
18-00512221
Service Request Number: 18-00512221 • Address: 7800 LA MANGA DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00512221
Address
7800 LA MANGA DR, DALLAS, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:50:51.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-03T07:50:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97033175147054600,-96.77240060976082000)
Unique Key
500t000000CAR6uAAH
18-00512222
Service Request Number: 18-00512222 • Address: 4319 PARK LN, DALLAS, 75220 • City Council District: 13
Service Request Number
18-00512222
Address
4319 PARK LN, DALLAS, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:51:10.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-03T07:51:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87410742801512000,-96.83524958745500000)
Unique Key
500t000000CAR74AAH
18-00512223
Service Request Number: 18-00512223 • Address: PLANO RD & MILLER RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00512223
Address
PLANO RD & MILLER RD, DALLAS, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:51:21.000
Updated Date
2020-01-27T03:59:50.000
Closed Date
2018-10-03T07:51:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89458590422954400,-96.70048719652553000)
Unique Key
500t000000CAR79AAH
18-00512224
Service Request Number: 18-00512224 • Address: 4100 TIMBER RIDGE ST, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00512224
Address
4100 TIMBER RIDGE ST, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:51:34.000
Updated Date
2020-01-27T03:59:57.000
Closed Date
2018-10-03T07:51:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.78704697078955400,-96.72367102512722000)
Unique Key
500t000000CAR7JAAX
18-00512226
Service Request Number: 18-00512226 • Address: ALCOTT ST & N GARRETT AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00512226
Address
ALCOTT ST & N GARRETT AVE, DALLAS, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-17T00:59:00.000
Status
Closed
Created Date
2018-10-03T07:52:42.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-03T07:52:42.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.81723331644171500,-96.78479560867784000)
Unique Key
500t000000CAR7dAAH
18-00512227
Service Request Number: 18-00512227 • Address: 1203 N WINNETKA AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00512227
Address
1203 N WINNETKA AVE, DALLAS, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-03T07:53:19.000
Updated Date
2020-01-27T03:59:55.000
Closed Date
2018-10-03T07:53:19.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75957516984497000,-96.84059515387212000)
Unique Key
500t000000CAR7iAAH
18-00512228
Service Request Number: 18-00512228 • Address: 16475 DALLAS PKWY, ADDISON, 75001 • City Council District: 11
Service Request Number
18-00512228
Address
16475 DALLAS PKWY, ADDISON, 75001
City Council District
11
Department
Code Compliance
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:53:55.000
Updated Date
2020-01-27T03:59:45.000
Closed Date
2018-10-03T07:53:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97516585845886500,-96.82359482884088000)
Unique Key
500t000000CAR7nAAH
18-00512229
Service Request Number: 18-00512229 • Address: 13351 KIT LN, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00512229
Address
13351 KIT LN, DALLAS, 75240
City Council District
11
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:54:31.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-03T07:54:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93001551490374400,-96.76590245290627000)
Unique Key
500t000000CAR7sAAH
18-00512230
Service Request Number: 18-00512230 • Address: S GOOD LATIMER EXPY & CANTON ST, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00512230
Address
S GOOD LATIMER EXPY & CANTON ST, DALLAS, 75201
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:54:41.000
Updated Date
2020-01-27T04:00:34.000
Closed Date
2018-10-03T07:54:41.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78166965236061000,-96.78592667843066000)
Unique Key
500t000000CAR7xAAH
18-00512234
Service Request Number: 18-00512234 • Address: 6938 SPANKY BRANCH DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00512234
Address
6938 SPANKY BRANCH DR, DALLAS, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-03T07:55:27.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-03T07:55:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98244007601311000,-96.78677505209774000)
Unique Key
500t000000CAR8RAAX
18-00512238
Service Request Number: 18-00512238 • Address: 2900 WHITE ROCK RD, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00512238
Address
2900 WHITE ROCK RD, DALLAS, 75214
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:00:24.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-03T08:00:24.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82094968281191000,-96.72925797231407000)
Unique Key
500t000000CARA8AAP
18-00512240
Service Request Number: 18-00512240 • Address: 5179 CHALET LN, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00512240
Address
5179 CHALET LN, DALLAS, 75232
City Council District
3
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:00:49.000
Updated Date
2020-01-27T03:59:52.000
Closed Date
2018-10-03T08:00:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68017834419355000,-96.84758781448109000)
Unique Key
500t000000CARBVAA5
18-00512241
Service Request Number: 18-00512241 • Address: 3335 HIGH BLUFF DR, DALLAS, 75234 • City Council District: 6
Service Request Number
18-00512241
Address
3335 HIGH BLUFF DR, DALLAS, 75234
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:00:51.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T08:00:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91310127823313500,-96.86629057252583000)
Unique Key
500t000000CARBfAAP
18-00512242
Service Request Number: 18-00512242 • Address: LOUIE LN & ELSIE FAYE HEGGINS ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00512242
Address
LOUIE LN & ELSIE FAYE HEGGINS ST, DALLAS, 75215
City Council District
7
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -TWM
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-07T00:59:00.000
Status
Closed
Created Date
2018-10-03T08:00:56.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-03T08:00:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75756152649946000,-96.75103097981665000)
Unique Key
500t000000CARBkAAP
18-00512243
Service Request Number: 18-00512243 • Address: 6150 MOCKINGBIRD LN, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00512243
Address
6150 MOCKINGBIRD LN, DALLAS, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:01:40.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-03T08:01:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83642046144391500,-96.75938017966040000)
Unique Key
500t000000CARBzAAP
18-00512244
Service Request Number: 18-00512244 • Address: LOUIE LN & ELSIE FAYE HEGGINS ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00512244
Address
LOUIE LN & ELSIE FAYE HEGGINS ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:02:24.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-03T08:02:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75756152649946000,-96.75103097981665000)
Unique Key
500t000000CARCEAA5
18-00512246
Service Request Number: 18-00512246 • Address: 5420 SPRUCE VIEW DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00512246
Address
5420 SPRUCE VIEW DR, DALLAS, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-03T08:03:17.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-03T08:03:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67983660038258600,-96.84704049105020000)
Unique Key
500t000000CARCdAAP
18-00512247
Service Request Number: 18-00512247 • Address: 817 W RED BIRD LN, DALLAS, 75232 • City Council District: 4
Service Request Number
18-00512247
Address
817 W RED BIRD LN, DALLAS, 75232
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:03:38.000
Updated Date
2020-01-27T04:00:38.000
Closed Date
2018-10-03T08:03:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67292431774925000,-96.83675466971918000)
Unique Key
500t000000CARCsAAP
18-00512249
Service Request Number: 18-00512249 • Address: LOUIE LN & ELSIE FAYE HEGGINS ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00512249
Address
LOUIE LN & ELSIE FAYE HEGGINS ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-13T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:04:44.000
Updated Date
2020-01-27T04:00:46.000
Closed Date
2018-10-03T08:04:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75756152649946000,-96.75103097981665000)
Unique Key
500t000000CARDWAA5
18-00512250
Service Request Number: 18-00512250 • Address: 6931 SWEET SUE LN, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00512250
Address
6931 SWEET SUE LN, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:05:26.000
Updated Date
2020-01-27T04:00:01.000
Closed Date
2018-10-03T08:05:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66473336452636000,-96.80251501932960000)
Unique Key
500t000000CARDgAAP
18-00512251
Service Request Number: 18-00512251 • Address: 12264 HIGH MEADOW DR, DALLAS, 75234 • City Council District: 6
Service Request Number
18-00512251
Address
12264 HIGH MEADOW DR, DALLAS, 75234
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:05:37.000
Updated Date
2020-01-27T04:00:44.000
Closed Date
2018-10-03T08:05:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91530407055612000,-96.86082132861495000)
Unique Key
500t000000CARDlAAP
18-00512253
Service Request Number: 18-00512253 • Address: MANCHESTER DR & BROOKVIEW DR, DALLAS, 75220 • City Council District: 13
Service Request Number
18-00512253
Address
MANCHESTER DR & BROOKVIEW DR, DALLAS, 75220
City Council District
13
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-03T08:07:09.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-03T08:07:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86978574877426000,-96.83410553713362000)
Unique Key
500t000000CAREAAA5