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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00511392
Service Request Number: 18-00511392 • Address: 18511 SHELTON WAY, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00511392
Address
18511 SHELTON WAY, DALLAS, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:06:18.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-02T16:06:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00338243957846000,-96.79854006045741000)
Unique Key
500t000000CAPUfAAP
18-00511394
Service Request Number: 18-00511394 • Address: 3228 ROSE LN, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00511394
Address
3228 ROSE LN, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:07:13.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-02T16:07:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75924834285608000,-96.74752710202652000)
Unique Key
500t000000CAPUzAAP
18-00511398
Service Request Number: 18-00511398 • Address: 3228 ROSE LN, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00511398
Address
3228 ROSE LN, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T16:08:03.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-02T16:08:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75924834285608000,-96.74752710202652000)
Unique Key
500t000000CAPVYAA5
18-00511399
Service Request Number: 18-00511399 • Address: 7512 THISTLE LN, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00511399
Address
7512 THISTLE LN, DALLAS, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:08:08.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-02T16:08:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92639105231858600,-96.77717844269712000)
Unique Key
500t000000CAPVdAAP
18-00511403
Service Request Number: 18-00511403 • Address: 946 N CLINTON AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00511403
Address
946 N CLINTON AVE, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:08:51.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-02T16:08:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75460437668521000,-96.84144611942897000)
Unique Key
500t000000CAPVxAAP
18-00511406
Service Request Number: 18-00511406 • Address: 11006 ALADDIN DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00511406
Address
11006 ALADDIN DR, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:09:04.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-02T16:09:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89776899689358000,-96.84363700136993000)
Unique Key
500t000000CAPWCAA5
18-00511409
Service Request Number: 18-00511409 • Address: 2403 MILLMAR DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00511409
Address
2403 MILLMAR DR, DALLAS, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:09:31.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-02T16:09:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82612712887290500,-96.67444881554349000)
Unique Key
500t000000CAPWMAA5
18-00511415
Service Request Number: 18-00511415 • Address: 3404 CONWAY ST, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00511415
Address
3404 CONWAY ST, DALLAS, 75224
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-22T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:10:15.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-02T16:10:15.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70374260116780000,-96.83002760644435000)
Unique Key
500t000000CAPWvAAP
18-00511417
Service Request Number: 18-00511417 • Address: 506 ROWLAND AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00511417
Address
506 ROWLAND AVE, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:10:36.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-02T16:10:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71991179801176000,-96.68493691649516000)
Unique Key
500t000000CAPXFAA5
18-00511422
Service Request Number: 18-00511422 • Address: 7164 BLACKWOOD DR, DALLAS, 75231 • City Council District: 10
Service Request Number
18-00511422
Address
7164 BLACKWOOD DR, DALLAS, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:11:29.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-02T16:11:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87707856232561500,-96.73564605601945000)
Unique Key
500t000000CAPXtAAP
18-00511426
Service Request Number: 18-00511426 • Address: 4184 N PRAIRIE CREEK RD, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00511426
Address
4184 N PRAIRIE CREEK RD, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:12:04.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-02T16:12:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77628467877446600,-96.66512842858626000)
Unique Key
500t000000CAPYDAA5
18-00511428
Service Request Number: 18-00511428 • Address: MAHOGANY TRL & TREE SHADOW TRL, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00511428
Address
MAHOGANY TRL & TREE SHADOW TRL, DALLAS, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:13:00.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-02T16:13:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00414007159760000,-96.80777737503496000)
Unique Key
500t000000CAPYXAA5
18-00511430
Service Request Number: 18-00511430 • Address: 5857 CHARLESTOWN DR, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00511430
Address
5857 CHARLESTOWN DR, DALLAS, 75230
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:13:23.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-02T16:13:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91762294302229500,-96.80822173776541000)
Unique Key
500t000000CAPYhAAP
18-00511432
Service Request Number: 18-00511432 • Address: 3956 GASPAR DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00511432
Address
3956 GASPAR DR, DALLAS, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:13:44.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T16:13:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86969201074407000,-96.84665690174953000)
Unique Key
500t000000CAPYrAAP
18-00511435
Service Request Number: 18-00511435 • Address: 6902 HUNNICUT RD, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00511435
Address
6902 HUNNICUT RD, DALLAS, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:13:51.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T16:13:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78288469854618400,-96.71641119229604000)
Unique Key
500t000000CAPZ1AAP
18-00511436
Service Request Number: 18-00511436 • Address: 3956 GASPAR DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00511436
Address
3956 GASPAR DR, DALLAS, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:13:59.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T16:13:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86969201074407000,-96.84665690174953000)
Unique Key
500t000000CAPZ6AAP
18-00511438
Service Request Number: 18-00511438 • Address: 727 EZEKIAL AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00511438
Address
727 EZEKIAL AVE, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:14:32.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T16:14:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72518608499816000,-96.71001264145333000)
Unique Key
500t000000CAPZLAA5
18-00511440
Service Request Number: 18-00511440 • Address: 409 S ROSEMONT AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00511440
Address
409 S ROSEMONT AVE, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:15:07.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T16:15:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74179057344342400,-96.84795286852365000)
Unique Key
500t000000CAPZHAA5
18-00511443
Service Request Number: 18-00511443 • Address: 9739 ROCKBROOK DR, DALLAS, 75220 • City Council District: 13
Service Request Number
18-00511443
Address
9739 ROCKBROOK DR, DALLAS, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:15:14.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T16:15:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87449933290752600,-96.83166057203195000)
Unique Key
500t000000CAPZkAAP
18-00511449
Service Request Number: 18-00511449 • Address: 5001 FOREST LN, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00511449
Address
5001 FOREST LN, DALLAS, 75244
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:17:20.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T16:17:20.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90965193193726000,-96.82176611735899000)
Unique Key
500t000000CAPaOAAX
18-00511456
Service Request Number: 18-00511456 • Address: 9800 LARCHCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00511456
Address
9800 LARCHCREST DR, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:18:21.000
Updated Date
2020-01-27T03:59:29.000
Closed Date
2018-10-02T16:18:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88130973868578000,-96.71180997087744000)
Unique Key
500t000000CAPb2AAH
18-00511459
Service Request Number: 18-00511459 • Address: 8327 FOXWOOD LN, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00511459
Address
8327 FOXWOOD LN, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-19T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:18:58.000
Updated Date
2020-01-27T03:59:29.000
Closed Date
2018-10-02T16:18:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74430302688390000,-96.67788655959303000)
Unique Key
500t000000CAPbMAAX
18-00511463
Service Request Number: 18-00511463 • Address: 10704 GOODNIGHT LN, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00511463
Address
10704 GOODNIGHT LN, DALLAS, 75220
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:20:07.000
Updated Date
2020-01-27T03:59:29.000
Closed Date
2018-10-02T16:20:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87162024204595000,-96.90230565861408000)
Unique Key
500t000000CAPbvAAH
18-00511469
Service Request Number: 18-00511469 • Address: 4444 MARCELL AVE, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00511469
Address
4444 MARCELL AVE, DALLAS, 75211
City Council District
3
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:21:42.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-02T16:21:42.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73193358770715000,-96.89363581554939000)
Unique Key
500t000000CAPcjAAH
18-00511470
Service Request Number: 18-00511470 • Address: 13660 C F HAWN FWY, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00511470
Address
13660 C F HAWN FWY, DALLAS, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
3 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:21:48.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-02T16:21:48.000
Outcome
Work Completed
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.67584485507972000,-96.60193031928215000)
Unique Key
500t000000CAPbmAAH
18-00511471
Service Request Number: 18-00511471 • Address: 1016 LIBERTY ST, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00511471
Address
1016 LIBERTY ST, DALLAS, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:21:51.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-02T16:21:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79276125855508000,-96.79067605336155000)
Unique Key
500t000000CAPcoAAH
18-00511474
Service Request Number: 18-00511474 • Address: 4711 CLOVER HAVEN, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00511474
Address
4711 CLOVER HAVEN, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-26T00:59:00.000
Status
Closed
Created Date
2018-10-02T16:22:13.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-02T16:22:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78674056081856500,-96.68534172826435000)
Unique Key
500t000000CAPd8AAH
18-00511476
Service Request Number: 18-00511476 • Address: 7801 FOREST LN, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00511476
Address
7801 FOREST LN, DALLAS, 75230
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:22:35.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-02T16:22:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90952139696220500,-96.77216539498306000)
Unique Key
500t000000CAPdNAAX
18-00511481
Service Request Number: 18-00511481 • Address: 5903 SINGLETON BLVD, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00511481
Address
5903 SINGLETON BLVD, DALLAS, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T16:23:30.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T16:23:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77864409251429000,-96.91551574483324000)
Unique Key
500t000000CAPdrAAH
18-00511482
Service Request Number: 18-00511482 • Address: 4102 MOLER ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00511482
Address
4102 MOLER ST, DALLAS, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-19T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:23:35.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T16:23:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73067187918343000,-96.88703406544760000)
Unique Key
500t000000CAPdwAAH
18-00511485
Service Request Number: 18-00511485 • Address: 3060 SNEED ST • City Council District: 14
Service Request Number
18-00511485
Address
3060 SNEED ST
City Council District
14
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-06T00:59:00.000
Status
Closed
Created Date
2018-10-02T16:24:33.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T16:24:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.80227532864404000,-96.80170295576936000)
Unique Key
500t000000CAPeBAAX
18-00511492
Service Request Number: 18-00511492 • Address: RICKOVER DR & CRESTLINE AVE, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00511492
Address
RICKOVER DR & CRESTLINE AVE, DALLAS, 75244
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-16T00:59:00.000
Status
Closed
Created Date
2018-10-02T16:25:39.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T16:25:39.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Internal
Lat Long Value
(32.91828040214344000,-96.83387308264342000)
Unique Key
500t000000CAPeuAAH
18-00511494
Service Request Number: 18-00511494 • Address: 3100 ST SOPHIA DR, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00511494
Address
3100 ST SOPHIA DR, DALLAS, 75233
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:25:44.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T16:25:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70869599467466000,-96.87357729074711000)
Unique Key
500t000000CAPf4AAH
18-00511495
Service Request Number: 18-00511495 • Address: 1511 N CLINTON AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00511495
Address
1511 N CLINTON AVE, DALLAS, 75208
City Council District
1
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-09T00:59:00.000
Status
Closed
Created Date
2018-10-02T16:25:45.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T16:25:45.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.76415186492315000,-96.84119485201845000)
Unique Key
500t000000CAPf9AAH
18-00511498
Service Request Number: 18-00511498 • Address: 2802 E 11TH ST, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00511498
Address
2802 E 11TH ST, DALLAS, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:26:14.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T16:26:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74630163482054000,-96.78891121426354000)
Unique Key
500t000000CAPfYAAX
18-00511503
Service Request Number: 18-00511503 • Address: 2929 N PEARL ST, DALLAS, 75201 • City Council District: 14
Service Request Number
18-00511503
Address
2929 N PEARL ST, DALLAS, 75201
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:27:26.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T16:27:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79607022639687000,-96.80834632021232000)
Unique Key
500t000000CAPgCAAX
18-00511506
Service Request Number: 18-00511506 • Address: 2729 KLONDIKE DR, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00511506
Address
2729 KLONDIKE DR, DALLAS, 75228
City Council District
7
Department
Sanitation
Service Request Type
Storm Brush/Debris - SAN
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:27:40.000
Updated Date
2020-01-27T03:59:29.000
Closed Date
2018-10-02T16:27:40.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81890764567063500,-96.66800038464082000)
Unique Key
500t000000CAPgWAAX
18-00511508
Service Request Number: 18-00511508 • Address: 4106 HOLLAND AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00511508
Address
4106 HOLLAND AVE, DALLAS, 75219
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:28:41.000
Updated Date
2020-01-27T03:59:29.000
Closed Date
2018-10-02T16:28:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81667417875293000,-96.80735810191605000)
Unique Key
500t000000CAPgqAAH
18-00511511
Service Request Number: 18-00511511 • Address: 2506 KINGSTON ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00511511
Address
2506 KINGSTON ST, DALLAS, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T16:28:50.000
Updated Date
2020-01-27T03:59:29.000
Closed Date
2018-10-02T16:28:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73392263586864000,-96.85936773909326000)
Unique Key
500t000000CAPh5AAH
18-00511513
Service Request Number: 18-00511513 • Address: 7623 MARY DAN DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00511513
Address
7623 MARY DAN DR, DALLAS, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-01T00:59:00.000
Status
Closed
Created Date
2018-10-02T16:29:07.000
Updated Date
2020-01-27T03:59:29.000
Closed Date
2018-10-02T16:29:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72873677892534500,-96.69133097363373000)
Unique Key
500t000000CAPhKAAX
18-00511516
Service Request Number: 18-00511516 • Address: 1111 MCLEAN AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00511516
Address
1111 MCLEAN AVE, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:29:57.000
Updated Date
2020-01-27T03:59:29.000
Closed Date
2018-10-02T16:29:57.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73471895600825000,-96.87940312566903000)
Unique Key
500t000000CAPhZAAX
18-00511517
Service Request Number: 18-00511517 • Address: 3800 MARYLAND AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00511517
Address
3800 MARYLAND AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Parking Unapproved Surface - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:30:24.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-02T16:30:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69790730807740400,-96.81316603815245000)
Unique Key
500t000000CAPh1AAH
18-00511522
Service Request Number: 18-00511522 • Address: 602 W COLORADO BLVD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00511522
Address
602 W COLORADO BLVD, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:31:18.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-02T16:31:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75858355119101000,-96.83084288650228000)
Unique Key
500t000000CAPiIAAX
18-00511526
Service Request Number: 18-00511526 • Address: 5216 CLUBVIEW DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00511526
Address
5216 CLUBVIEW DR, DALLAS, 75232
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:31:44.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-02T16:31:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68211938002392000,-96.85075642709822000)
Unique Key
500t000000CAPirAAH
18-00511527
Service Request Number: 18-00511527 • Address: 1511 N CLINTON AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00511527
Address
1511 N CLINTON AVE, DALLAS, 75208
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-16T00:59:00.000
Status
Closed
Created Date
2018-10-02T16:32:01.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-02T16:32:01.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.76415186492315000,-96.84119485201845000)
Unique Key
500t000000CAPiwAAH
18-00511534
Service Request Number: 18-00511534 • Address: 1622 NOB HILL RD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00511534
Address
1622 NOB HILL RD, DALLAS, 75208
City Council District
1
Department
Water Utilities
Service Request Type
Sewer Problems - WTR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-22T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:34:07.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-02T16:34:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76464709691134000,-96.83864298394161000)
Unique Key
500t000000CAPjaAAH
18-00511536
Service Request Number: 18-00511536 • Address: 6702 DAY ST, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00511536
Address
6702 DAY ST, DALLAS, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:34:09.000
Updated Date
2020-01-27T03:58:29.000
Closed Date
2018-10-02T16:34:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76810689412470000,-96.70503728968737000)
Unique Key
500t000000CAPjkAAH
18-00511549
Service Request Number: 18-00511549 • Address: 7146 NORTHAVEN RD, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00511549
Address
7146 NORTHAVEN RD, DALLAS, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:35:21.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-02T16:35:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90015265140523600,-96.78305301962550000)
Unique Key
500t000000CAPknAAH
18-00511556
Service Request Number: 18-00511556 • Address: 5930 ROSEVILLE DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00511556
Address
5930 ROSEVILLE DR, DALLAS, 75241
City Council District
8
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T16:35:58.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-02T16:35:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67626921699656600,-96.75156845452511000)
Unique Key
500t000000CAPjMAAX
18-00511564
Service Request Number: 18-00511564 • Address: 1617 KESSLER CANYON DR, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00511564
Address
1617 KESSLER CANYON DR, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T16:38:00.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T16:38:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76437597239950600,-96.83764312783516000)
Unique Key
500t000000CAPmAAAX
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