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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00505353
Service Request Number: 18-00505353 • Address: 3974 GASPAR DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00505353
Address
3974 GASPAR DR, DALLAS, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T07:55:07.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-01T07:55:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86968787896924000,-96.84598262676735000)
Unique Key
500t000000CPLjZAAX
18-00505355
Service Request Number: 18-00505355 • Address: 3900 IDAHO AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00505355
Address
3900 IDAHO AVE, DALLAS, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T07:56:19.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-01T07:56:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69724809410406000,-96.81172961633320000)
Unique Key
500t000000CPLkXAAX
18-00505359
Service Request Number: 18-00505359 • Address: S BECKLEY AVE & E OVERTON RD, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00505359
Address
S BECKLEY AVE & E OVERTON RD, DALLAS, 75224
City Council District
4
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-15T00:59:00.000
Status
Closed
Created Date
2018-10-01T07:59:12.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-01T07:59:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70099504055356000,-96.82296712605236000)
Unique Key
500t000000CPLn7AAH
18-00505360
Service Request Number: 18-00505360 • Address: 3333 LEE PKWY, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00505360
Address
3333 LEE PKWY, DALLAS, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T07:59:30.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T07:59:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80888506191661000,-96.80510924549634000)
Unique Key
500t000000CPLnHAAX
18-00505362
Service Request Number: 18-00505362 • Address: 9505 ROYAL LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00505362
Address
9505 ROYAL LN, DALLAS, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:00:35.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T08:00:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89278434551973600,-96.73774228930150000)
Unique Key
500t000000CPLnvAAH
18-00505363
Service Request Number: 18-00505363 • Address: 911 E 7TH ST, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00505363
Address
911 E 7TH ST, DALLAS, 75203
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:01:04.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-01T08:01:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75285384842151000,-96.81078851071970000)
Unique Key
500t000000CPLoAAAX
18-00505366
Service Request Number: 18-00505366 • Address: 1036 BURLYWOOD DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00505366
Address
1036 BURLYWOOD DR, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:09:07.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T08:09:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72991670290656400,-96.64354705976048000)
Unique Key
500t000000CPLvpAAH
18-00505367
Service Request Number: 18-00505367 • Address: 10503 DAWN DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00505367
Address
10503 DAWN DR, DALLAS, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-11-06T00:59:00.000
Status
Closed
Created Date
2018-10-01T08:09:34.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-01T08:09:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83863298413811000,-96.68213988759585000)
Unique Key
500t000000CPLw9AAH
18-00505369
Service Request Number: 18-00505369 • Address: 921 DALE ST, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00505369
Address
921 DALE ST, DALLAS, 75203
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:11:22.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-01T08:11:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75207226639890000,-96.81095423740320000)
Unique Key
500t000000CPLy5AAH
18-00505373
Service Request Number: 18-00505373 • Address: 1400 CAPE COD DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00505373
Address
1400 CAPE COD DR, DALLAS, 75216
City Council District
4
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:14:14.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T08:14:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71258265816399000,-96.80365947798067000)
Unique Key
500t000000CPM1JAAX
18-00505376
Service Request Number: 18-00505376 • Address: 911 E 7TH ST, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00505376
Address
911 E 7TH ST, DALLAS, 75203
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-01T08:15:46.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-01T08:15:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75285384842151000,-96.81078851071970000)
Unique Key
500t000000CPM3kAAH
18-00505379
Service Request Number: 18-00505379 • Address: 6465 WAGGONER DR, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00505379
Address
6465 WAGGONER DR, DALLAS, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:17:02.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-01T08:17:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88733304300735000,-96.79432599854502000)
Unique Key
500t000000CPM5BAAX
18-00505380
Service Request Number: 18-00505380 • Address: 1722 ELMWOOD BLVD, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00505380
Address
1722 ELMWOOD BLVD, DALLAS, 75224
City Council District
1
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:18:01.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T08:18:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72719213688896000,-96.84866974382139000)
Unique Key
500t000000CPM6YAAX
18-00505383
Service Request Number: 18-00505383 • Address: 1412 BROOKHAVEN DR, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00505383
Address
1412 BROOKHAVEN DR, DALLAS, 75224
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:19:06.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T08:19:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73049148208830400,-96.82569596560981000)
Unique Key
500t000000CPM7NAAX
18-00505391
Service Request Number: 18-00505391 • Address: 5019 NORTHAVEN RD, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00505391
Address
5019 NORTHAVEN RD, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:22:28.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T08:22:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90230521127405000,-96.82155773447552000)
Unique Key
500t000000CPMCvAAP
18-00505392
Service Request Number: 18-00505392 • Address: 8531 SAN MARINO AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00505392
Address
8531 SAN MARINO AVE, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:22:49.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T08:22:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70832132003758000,-96.67322336062564000)
Unique Key
500t000000CPMDPAA5
18-00505395
Service Request Number: 18-00505395 • Address: 6326 MALCOLM DR, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00505395
Address
6326 MALCOLM DR, DALLAS, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:24:22.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-01T08:24:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83016769773877000,-96.75506448211128000)
Unique Key
500t000000CPMGJAA5
18-00505396
Service Request Number: 18-00505396 • Address: 7148 MANOR OAKS DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00505396
Address
7148 MANOR OAKS DR, DALLAS, 75248
City Council District
12
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:25:16.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-01T08:25:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97689122547837000,-96.78384250021436000)
Unique Key
500t000000CPMHHAA5
18-00505398
Service Request Number: 18-00505398 • Address: GARLAND RD & SANTA ANNA AVE, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00505398
Address
GARLAND RD & SANTA ANNA AVE, DALLAS, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:26:10.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T08:26:10.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85563862752965000,-96.67676497386637000)
Unique Key
500t000000CPMHqAAP
18-00505399
Service Request Number: 18-00505399 • Address: GARLAND RD & SANTA ANNA AVE, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00505399
Address
GARLAND RD & SANTA ANNA AVE, DALLAS, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:26:21.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T08:26:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85563862752965000,-96.67676497386637000)
Unique Key
500t000000CPMI5AAP
18-00505400
Service Request Number: 18-00505400 • Address: GARLAND RD & SANTA ANNA AVE, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00505400
Address
GARLAND RD & SANTA ANNA AVE, DALLAS, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:26:28.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-01T08:26:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85563862752965000,-96.67676497386637000)
Unique Key
500t000000CPMIFAA5
18-00505409
Service Request Number: 18-00505409 • Address: 6157 BANDERA AVE, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00505409
Address
6157 BANDERA AVE, DALLAS, 75225
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:32:37.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T08:32:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86753430649870500,-96.80176420925844000)
Unique Key
500t000000CPMPkAAP
18-00505413
Service Request Number: 18-00505413 • Address: 712 KESSLER WOODS TRL, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00505413
Address
712 KESSLER WOODS TRL, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:33:46.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T08:33:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75224697752609000,-96.85158508304060000)
Unique Key
500t000000CPMRRAA5
18-00505414
Service Request Number: 18-00505414 • Address: 2463 TALCO DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00505414
Address
2463 TALCO DR, DALLAS, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:33:53.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-01T08:33:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68519774379231000,-96.77806924002452000)
Unique Key
500t000000CPMRlAAP
18-00505420
Service Request Number: 18-00505420 • Address: 6618 BRENTFIELD DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00505420
Address
6618 BRENTFIELD DR, DALLAS, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:36:38.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T08:36:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97487141768592000,-96.79319346042905000)
Unique Key
500t000000CPMW7AAP
18-00505432
Service Request Number: 18-00505432 • Address: 5220 REXTON LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00505432
Address
5220 REXTON LN, DALLAS, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:41:28.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-01T08:41:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85085243037093000,-96.74945540337657000)
Unique Key
500t000000CPMcPAAX
18-00505436
Service Request Number: 18-00505436 • Address: 8003 ROTHINGTON RD, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00505436
Address
8003 ROTHINGTON RD, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-25T00:59:00.000
Status
Closed
Created Date
2018-10-01T08:42:08.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-01T08:42:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78325705862890500,-96.68567170464284000)
Unique Key
500t000000CPMdXAAX
18-00505437
Service Request Number: 18-00505437 • Address: 9600 PLANO RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00505437
Address
9600 PLANO RD, DALLAS, 75238
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:42:38.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T08:42:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87724987690568000,-96.70016649009004000)
Unique Key
500t000000CPMe1AAH
18-00505438
Service Request Number: 18-00505438 • Address: 2912 GRAYSON DR, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00505438
Address
2912 GRAYSON DR, DALLAS, 75224
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:43:14.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T08:43:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71293258958904000,-96.83536839260980000)
Unique Key
500t000000CPMf9AAH
18-00505441
Service Request Number: 18-00505441 • Address: 1721 STONEMAN ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00505441
Address
1721 STONEMAN ST, DALLAS, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:43:48.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-01T08:43:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75124624833696000,-96.76441505296470000)
Unique Key
500t000000CPMfxAAH
18-00505448
Service Request Number: 18-00505448 • Address: 6584 AXTON LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00505448
Address
6584 AXTON LN, DALLAS, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:46:32.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T08:46:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84725005400944000,-96.74718266252086000)
Unique Key
500t000000CPMjaAAH
18-00505452
Service Request Number: 18-00505452 • Address: 2505 WHITEWOOD DR, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00505452
Address
2505 WHITEWOOD DR, DALLAS, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:48:32.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-01T08:48:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70295581524345000,-96.86011162109202000)
Unique Key
500t000000CPMmeAAH
18-00505455
Service Request Number: 18-00505455 • Address: 4134 OPAL AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00505455
Address
4134 OPAL AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:48:57.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-01T08:48:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69993815818991600,-96.79455705692875000)
Unique Key
500t000000CPMkGAAX
18-00505458
Service Request Number: 18-00505458 • Address: 10486 HARRY HINES BLVD, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00505458
Address
10486 HARRY HINES BLVD, DALLAS, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:50:38.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-01T08:50:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86627623525061000,-96.88166213211638000)
Unique Key
500t000000CPMpdAAH
18-00505473
Service Request Number: 18-00505473 • Address: S MARKET ST & WOOD ST, DALLAS, 75202 • City Council District: 14
Service Request Number
18-00505473
Address
S MARKET ST & WOOD ST, DALLAS, 75202
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:53:13.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-01T08:53:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77696342705922000,-96.80544436201976000)
Unique Key
500t000000CPMtfAAH
18-00505482
Service Request Number: 18-00505482 • Address: 3825 SLEEPY LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00505482
Address
3825 SLEEPY LN, DALLAS, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:55:58.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-01T08:55:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89905502156051000,-96.84804505673335000)
Unique Key
500t000000CPMxhAAH
18-00505489
Service Request Number: 18-00505489 • Address: 3615 SPRINGBROOK DR, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00505489
Address
3615 SPRINGBROOK DR, DALLAS, 75205
City Council District
14
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:59:10.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T08:59:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81931285738399000,-96.79620203970260000)
Unique Key
500t000000CPN1jAAH
18-00505490
Service Request Number: 18-00505490 • Address: 2708 FERRIS ST, DALLAS, 75226 • City Council District: 7
Service Request Number
18-00505490
Address
2708 FERRIS ST, DALLAS, 75226
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T08:59:47.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T08:59:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77570297777531000,-96.77701261078647000)
Unique Key
500t000000CPN2NAAX
18-00505493
Service Request Number: 18-00505493 • Address: 10338 SHERBROOK LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00505493
Address
10338 SHERBROOK LN, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-01T09:00:35.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T09:00:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88670829300862000,-96.84754252819698000)
Unique Key
500t000000CPN3zAAH
18-00521855
Service Request Number: 18-00521855 • Address: 10338 SHERBROOK LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00521855
Address
10338 SHERBROOK LN, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T09:00:35.000
Updated Date
2020-01-27T04:01:08.000
Closed Date
2018-10-01T09:00:35.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88670829300862000,-96.84754252819698000)
Unique Key
500t000000CAjSZAA1
18-00505494
Service Request Number: 18-00505494 • Address: 702 CORDOVA ST, DALLAS, 75223 • City Council District: 14
Service Request Number
18-00505494
Address
702 CORDOVA ST, DALLAS, 75223
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T09:00:48.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T09:00:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80389720464740600,-96.74359007401205000)
Unique Key
500t000000CPN4EAAX
18-00505498
Service Request Number: 18-00505498 • Address: 5902 PRESTON OAKS RD, DALLAS, 75254 • City Council District: 11
Service Request Number
18-00505498
Address
5902 PRESTON OAKS RD, DALLAS, 75254
City Council District
11
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T09:02:08.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T09:02:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.94195495441142000,-96.80596207282643000)
Unique Key
500t000000CPN65AAH
18-00505501
Service Request Number: 18-00505501 • Address: 12409 KLEBERG RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00505501
Address
12409 KLEBERG RD, DALLAS, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T09:02:36.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T09:02:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67755082993469500,-96.62019185650172000)
Unique Key
500t000000CPN73AAH
18-00505503
Service Request Number: 18-00505503 • Address: GREENVILLE AVE & SEARS ST, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00505503
Address
GREENVILLE AVE & SEARS ST, DALLAS, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn
Ert Estimated Response Time
7 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T09:03:04.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T09:03:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81456029240168000,-96.77019401036819000)
Unique Key
500t000000CPN7mAAH
18-00505504
Service Request Number: 18-00505504 • Address: 2503 EMMETT ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00505504
Address
2503 EMMETT ST, DALLAS, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T09:03:28.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T09:03:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73307323804626000,-96.85930549171682000)
Unique Key
500t000000CPN8QAAX
18-00505507
Service Request Number: 18-00505507 • Address: 3105 SAN LUCAS AVE, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00505507
Address
3105 SAN LUCAS AVE, DALLAS, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T09:03:52.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-01T09:03:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83137102087684000,-96.66362275833160000)
Unique Key
500t000000CPN99AAH
18-00505514
Service Request Number: 18-00505514 • Address: 1607 WILBUR ST, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00505514
Address
1607 WILBUR ST, DALLAS, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T09:05:14.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T09:05:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72238222729306000,-96.84641213608926000)
Unique Key
500t000000CPNB5AAP
18-00505519
Service Request Number: 18-00505519 • Address: 1326 DRYDEN AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00505519
Address
1326 DRYDEN AVE, DALLAS, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T09:06:18.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T09:06:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69449785355127000,-96.80630586453822000)
Unique Key
500t000000CPNCDAA5
18-00505526
Service Request Number: 18-00505526 • Address: 4408 LANDPIPER CT, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00505526
Address
4408 LANDPIPER CT, DALLAS, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T09:08:26.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T09:08:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00150822455367500,-96.83297064779984000)
Unique Key
500t000000CPNFCAA5
18-00505533
Service Request Number: 18-00505533 • Address: 6016 STILL FOREST DR, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00505533
Address
6016 STILL FOREST DR, DALLAS, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Noise Pollution Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-01T09:10:57.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T09:10:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99237503946143000,-96.80460744237438000)
Unique Key
500t000000CPNIpAAP
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