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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00510512
Service Request Number: 18-00510512 • Address: 7338 LONG CANYON TRL, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00510512
Address
7338 LONG CANYON TRL, DALLAS, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-26T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:27:45.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T13:27:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.63852605884524400,-96.95322113361607000)
Unique Key
500t000000CANqtAAH
18-00510513
Service Request Number: 18-00510513 • Address: BONNIE VIEW RD & E KIEST BLVD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00510513
Address
BONNIE VIEW RD & E KIEST BLVD, DALLAS, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-16T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:27:48.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-02T13:27:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72023591075867400,-96.78346482258539000)
Unique Key
500t000000CANr3AAH
18-00510514
Service Request Number: 18-00510514 • Address: 4770 IBERIA AVE, DALLAS, 75207 • City Council District: 6
Service Request Number
18-00510514
Address
4770 IBERIA AVE, DALLAS, 75207
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:27:55.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-02T13:27:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80347698287494000,-96.84729661716622000)
Unique Key
500t000000CANr8AAH
18-00510515
Service Request Number: 18-00510515 • Address: 626 OAK FOREST DR, DALLAS, 75232 • City Council District: 4
Service Request Number
18-00510515
Address
626 OAK FOREST DR, DALLAS, 75232
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:28:04.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-02T13:28:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69040881658715000,-96.83392510055513000)
Unique Key
500t000000CANrDAAX
18-00510517
Service Request Number: 18-00510517 • Address: 3334 GIBSONDELL AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00510517
Address
3334 GIBSONDELL AVE, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:28:26.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T13:28:26.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73780201502991000,-96.87494587418410000)
Unique Key
500t000000CANrNAAX
18-00510519
Service Request Number: 18-00510519 • Address: 419 S BOND AVE, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00510519
Address
419 S BOND AVE, DALLAS, 75211
City Council District
3
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-22T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:29:00.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-02T13:29:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74309859159304000,-96.90890393881263000)
Unique Key
500t000000CANrhAAH
18-00510521
Service Request Number: 18-00510521 • Address: 3934 ABILENE ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00510521
Address
3934 ABILENE ST, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Damage Repair - SAN
Ert Estimated Response Time
15 Business Days
Overall Service Request Due
2018-11-21T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:29:28.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-02T13:29:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78922378325677000,-96.90024463167322000)
Unique Key
500t000000CANprAAH
18-00529904
Service Request Number: 18-00529904 • Address: 3934 ABILENE ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00529904
Address
3934 ABILENE ST, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-02T13:29:28.000
Updated Date
2020-01-27T04:16:57.000
Closed Date
2018-10-02T13:29:28.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78922378325677000,-96.90024463167322000)
Unique Key
500t000000CB3tzAAD
18-00529921
Service Request Number: 18-00529921 • Address: 3934 ABILENE ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00529921
Address
3934 ABILENE ST, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Damage Repair - SAN
Ert Estimated Response Time
15 Business Days
Overall Service Request Due
2018-11-21T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-02T13:29:28.000
Updated Date
2020-01-27T04:16:55.000
Closed Date
2018-10-02T13:29:28.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78922378325677000,-96.90024463167322000)
Unique Key
500t000000CB3w5AAD
18-00510528
Service Request Number: 18-00510528 • Address: 3834 MT EVEREST ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00510528
Address
3834 MT EVEREST ST, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:31:41.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T13:31:41.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74631580019616000,-96.88152643483322000)
Unique Key
500t000000CANszAAH
18-00510542
Service Request Number: 18-00510542 • Address: 742 ELSBERRY AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00510542
Address
742 ELSBERRY AVE, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:36:44.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-02T13:36:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72559437057485000,-96.71196799226894000)
Unique Key
500t000000CANuqAAH
18-00510545
Service Request Number: 18-00510545 • Address: 9704 LANWARD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00510545
Address
9704 LANWARD DR, DALLAS, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:37:39.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-02T13:37:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87917550943371500,-96.70253006357137000)
Unique Key
500t000000CANvFAAX
18-00510548
Service Request Number: 18-00510548 • Address: 6239 CRESTMONT DR, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00510548
Address
6239 CRESTMONT DR, DALLAS, 75214
City Council District
14
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:37:59.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-02T13:37:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85302897768679000,-96.75606613799700000)
Unique Key
500t000000CANveAAH
18-00510549
Service Request Number: 18-00510549 • Address: 1767 MARILLA ST, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00510549
Address
1767 MARILLA ST, DALLAS, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-26T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:38:26.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-02T13:38:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77732757581868000,-96.79448072742375000)
Unique Key
500t000000CANvjAAH
18-00510553
Service Request Number: 18-00510553 • Address: 8713 COMER DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00510553
Address
8713 COMER DR, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:39:10.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T13:39:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73705870337422000,-96.66997534875078000)
Unique Key
500t000000CANw8AAH
18-00510554
Service Request Number: 18-00510554 • Address: 6200 CHURCHILL WAY, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00510554
Address
6200 CHURCHILL WAY, DALLAS, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:39:19.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T13:39:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91693359631414000,-96.79941947187956000)
Unique Key
500t000000CANwDAAX
18-00510555
Service Request Number: 18-00510555 • Address: 5910 OVERLOOK DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00510555
Address
5910 OVERLOOK DR, DALLAS, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:39:35.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T13:39:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77260517492615000,-96.71991433125729000)
Unique Key
500t000000CANwNAAX
18-00510561
Service Request Number: 18-00510561 • Address: 7711 LOS ALAMITOS DR, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00510561
Address
7711 LOS ALAMITOS DR, DALLAS, 75232
City Council District
8
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:41:10.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T13:41:10.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65452361686278000,-96.85234850808187000)
Unique Key
500t000000CANxQAAX
18-00510564
Service Request Number: 18-00510564 • Address: 7617 VILLAGE TRAIL DR, DALLAS, 75254 • City Council District: 11
Service Request Number
18-00510564
Address
7617 VILLAGE TRAIL DR, DALLAS, 75254
City Council District
11
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:42:06.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T13:42:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.94883582060571000,-96.77629355561460000)
Unique Key
500t000000CANurAAH
18-00510565
Service Request Number: 18-00510565 • Address: 500 ELSBERRY AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00510565
Address
500 ELSBERRY AVE, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:42:08.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T13:42:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71983996395723000,-96.71201871717453000)
Unique Key
500t000000CANxuAAH
18-00510567
Service Request Number: 18-00510567 • Address: 3123 SAN MARCUS AVE, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00510567
Address
3123 SAN MARCUS AVE, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:42:23.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T13:42:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83046764968662500,-96.66336815482947000)
Unique Key
500t000000CANy4AAH
18-00510571
Service Request Number: 18-00510571 • Address: 5126 W AMHERST AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
18-00510571
Address
5126 W AMHERST AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-06T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:42:51.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-02T13:42:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85209233249866000,-96.82367677378731000)
Unique Key
500t000000CANyYAAX
18-00510573
Service Request Number: 18-00510573 • Address: 9006 WINDY CREST DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00510573
Address
9006 WINDY CREST DR, DALLAS, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:42:54.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T13:42:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90721746812019400,-96.74678711646393000)
Unique Key
500t000000CANyiAAH
18-00510576
Service Request Number: 18-00510576 • Address: 2519 KENESAW DR, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00510576
Address
2519 KENESAW DR, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:43:37.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T13:43:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77311526955694000,-96.90767751010945000)
Unique Key
500t000000CANzHAAX
18-00510579
Service Request Number: 18-00510579 • Address: 2902 POINSETTIA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00510579
Address
2902 POINSETTIA DR, DALLAS, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:44:14.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T13:44:14.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72441073152878500,-96.86893954140584000)
Unique Key
500t000000CANzWAAX
18-00510582
Service Request Number: 18-00510582 • Address: 8345 RYLIE RD, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00510582
Address
8345 RYLIE RD, DALLAS, 75217
City Council District
8
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:44:29.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T13:44:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69076634257878000,-96.67730891771293000)
Unique Key
500t000000CANytAAH
18-00510583
Service Request Number: 18-00510583 • Address: 6019 OAKCREST RD, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00510583
Address
6019 OAKCREST RD, DALLAS, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:44:30.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T13:44:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96877839086983600,-96.80214656510596000)
Unique Key
500t000000CANzlAAH
18-00510586
Service Request Number: 18-00510586 • Address: 8405 BUNCHE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00510586
Address
8405 BUNCHE DR, DALLAS, 75243
City Council District
10
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:44:35.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T13:44:35.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92168628909277000,-96.75708981069847000)
Unique Key
500t000000CANzvAAH
18-00510587
Service Request Number: 18-00510587 • Address: 2015 W 10TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00510587
Address
2015 W 10TH ST, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:44:49.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T13:44:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74541435346311000,-96.85171471156514000)
Unique Key
500t000000CAO00AAH
18-00510588
Service Request Number: 18-00510588 • Address: 1017 S BRIGHTON AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00510588
Address
1017 S BRIGHTON AVE, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:45:06.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T13:45:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73580237445132000,-96.85048185239780000)
Unique Key
500t000000CAO05AAH
18-00510590
Service Request Number: 18-00510590 • Address: 1027 EVERGREEN HILL RD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00510590
Address
1027 EVERGREEN HILL RD, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:45:22.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T13:45:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76375125772120000,-96.83953855685317000)
Unique Key
500t000000CAO0KAAX
18-00510595
Service Request Number: 18-00510595 • Address: 7501 CHESTERFIELD DR, DALLAS, 75237 • City Council District: 8
Service Request Number
18-00510595
Address
7501 CHESTERFIELD DR, DALLAS, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-19T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:46:45.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-02T13:46:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65583998122182000,-96.86986209837680000)
Unique Key
500t000000CAO13AAH
18-00510600
Service Request Number: 18-00510600 • Address: 3706 HIGH VISTA DR, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00510600
Address
3706 HIGH VISTA DR, DALLAS, 75244
City Council District
13
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:47:44.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T13:47:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91217995509407500,-96.85558541862675000)
Unique Key
500t000000CANyPAAX
18-00510605
Service Request Number: 18-00510605 • Address: 2902 POINSETTIA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00510605
Address
2902 POINSETTIA DR, DALLAS, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:48:38.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T13:48:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72441073152878500,-96.86893954140584000)
Unique Key
500t000000CAO2GAAX
18-00510606
Service Request Number: 18-00510606 • Address: 1027 EVERGREEN HILL RD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00510606
Address
1027 EVERGREEN HILL RD, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T13:48:45.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T13:48:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76375125772120000,-96.83953855685317000)
Unique Key
500t000000CAO2LAAX
18-00510607
Service Request Number: 18-00510607 • Address: 10359 ESTACADO DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00510607
Address
10359 ESTACADO DR, DALLAS, 75228
City Council District
9
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:48:57.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T13:48:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83571463892566000,-96.68163941124223000)
Unique Key
500t000000CAO2VAAX
18-00510612
Service Request Number: 18-00510612 • Address: 3706 HIGH VISTA DR, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00510612
Address
3706 HIGH VISTA DR, DALLAS, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:49:41.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T13:49:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91217995509407500,-96.85558541862675000)
Unique Key
500t000000CAO34AAH
18-00510618
Service Request Number: 18-00510618 • Address: 11019 WONDERLAND TRL, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00510618
Address
11019 WONDERLAND TRL, DALLAS, 75229
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:50:49.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T13:50:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89821814902830000,-96.84487407074235000)
Unique Key
500t000000CANxCAAX
18-00510625
Service Request Number: 18-00510625 • Address: 811 WINTERS ST, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00510625
Address
811 WINTERS ST, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:51:35.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T13:51:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73322264320758000,-96.81099472385701000)
Unique Key
500t000000CAO4bAAH
18-00510626
Service Request Number: 18-00510626 • Address: 590 S AKARD ST, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00510626
Address
590 S AKARD ST, DALLAS, 75201
City Council District
2
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:52:04.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T13:52:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77649247489346600,-96.79818596442736000)
Unique Key
500t000000CAO4lAAH
18-00510631
Service Request Number: 18-00510631 • Address: 5609 BRUTON RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00510631
Address
5609 BRUTON RD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:52:41.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T13:52:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.74940442213645000,-96.72488615147640000)
Unique Key
500t000000CAO55AAH
18-00510640
Service Request Number: 18-00510640 • Address: 3705 HIGH VISTA DR, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00510640
Address
3705 HIGH VISTA DR, DALLAS, 75244
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-09T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:54:05.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T13:54:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91231286486985000,-96.85559934828947000)
Unique Key
500t000000CAO6DAAX
18-00523067
Service Request Number: 18-00523067 • Address: 3705 HIGH VISTA DR, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00523067
Address
3705 HIGH VISTA DR, DALLAS, 75244
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-02T13:54:05.000
Updated Date
2020-01-27T04:16:45.000
Closed Date
2018-10-02T13:54:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91231286486985000,-96.85559934828947000)
Unique Key
500t000000CAlh7AAD
18-00510644
Service Request Number: 18-00510644 • Address: 9231 FOREST HILLS BLVD, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00510644
Address
9231 FOREST HILLS BLVD, DALLAS, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:54:44.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T13:54:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.82785066803078000,-96.70442558748643000)
Unique Key
500t000000CAO6mAAH
18-00510649
Service Request Number: 18-00510649 • Address: 816 LIBERTY ST, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00510649
Address
816 LIBERTY ST, DALLAS, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:55:32.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T13:55:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79160106168948400,-96.78930100044356000)
Unique Key
500t000000CAO7BAAX
18-00510652
Service Request Number: 18-00510652 • Address: 5116 W HANOVER AVE, DALLAS, 75209 • City Council District: 13
Service Request Number
18-00510652
Address
5116 W HANOVER AVE, DALLAS, 75209
City Council District
13
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:56:19.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T13:56:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85512968274491000,-96.82378010956668000)
Unique Key
500t000000CAO7fAAH
18-00510658
Service Request Number: 18-00510658 • Address: 1347 ADELAIDE DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00510658
Address
1347 ADELAIDE DR, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:57:10.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-02T13:57:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68608241308777000,-96.80384315516127000)
Unique Key
500t000000CAO8JAAX
18-00510665
Service Request Number: 18-00510665 • Address: 1211 MAYWOOD AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00510665
Address
1211 MAYWOOD AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:58:26.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T13:58:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70281785108835000,-96.80858581558128000)
Unique Key
500t000000CAO9MAAX
18-00510667
Service Request Number: 18-00510667 • Address: 1211 MAYWOOD AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00510667
Address
1211 MAYWOOD AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:58:37.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T13:58:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70281785108835000,-96.80858581558128000)
Unique Key
500t000000CAO9WAAX
18-00510673
Service Request Number: 18-00510673 • Address: 6035 JOYCE WAY, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00510673
Address
6035 JOYCE WAY, DALLAS, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T14:00:17.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T14:00:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87922014274985000,-96.80317886529927000)
Unique Key
500t000000CAOAZAA5
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