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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00510318
Service Request Number: 18-00510318 • Address: 3912 LOVINGOOD DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00510318
Address
3912 LOVINGOOD DR, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:51:15.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T12:51:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67851880413912000,-96.75843618516662000)
Unique Key
500t000000CANQgAAP
18-00510322
Service Request Number: 18-00510322 • Address: 6118 VELASCO AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00510322
Address
6118 VELASCO AVE, DALLAS, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:52:22.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-02T12:52:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82100721857566600,-96.76095811627623000)
Unique Key
500t000000CANRZAA5
18-00510333
Service Request Number: 18-00510333 • Address: 14833 SPRING CREEK RD, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00510333
Address
14833 SPRING CREEK RD, DALLAS, 75248
City Council District
11
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:55:24.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T12:55:24.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95153680474058000,-96.77165283918053000)
Unique Key
500t000000CANTVAA5
18-00510334
Service Request Number: 18-00510334 • Address: 6825 MEADOW LAKE AVE, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00510334
Address
6825 MEADOW LAKE AVE, DALLAS, 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:55:26.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T12:55:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.82350743573261000,-96.74227503401171000)
Unique Key
500t000000CANTaAAP
18-00510336
Service Request Number: 18-00510336 • Address: 13524 VIDA LN, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00510336
Address
13524 VIDA LN, DALLAS, 75253
City Council District
8
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:55:35.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T12:55:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67960477674085000,-96.59937990628406000)
Unique Key
500t000000CANTpAAP
18-00510338
Service Request Number: 18-00510338 • Address: 2407 ARIZONA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00510338
Address
2407 ARIZONA AVE, DALLAS, 75216
City Council District
4
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:55:46.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T12:55:46.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71902099432955400,-96.81822199141916000)
Unique Key
500t000000CANTuAAP
18-00510342
Service Request Number: 18-00510342 • Address: 3309 LOGANWOOD DR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00510342
Address
3309 LOGANWOOD DR, DALLAS, 75227
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:55:59.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T12:55:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76621264054045000,-96.69199790059734000)
Unique Key
500t000000CANUJAA5
18-00510349
Service Request Number: 18-00510349 • Address: 9875 MIXON DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00510349
Address
9875 MIXON DR, DALLAS, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:57:09.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-02T12:57:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87559216851005000,-96.85250388829297000)
Unique Key
500t000000CANVHAA5
18-00510353
Service Request Number: 18-00510353 • Address: 4405 FRANK ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00510353
Address
4405 FRANK ST, DALLAS, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:58:29.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T12:58:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77572884157492400,-96.74538404061900000)
Unique Key
500t000000CANVqAAP
18-00510356
Service Request Number: 18-00510356 • Address: 1430 OAK MEADOWS DR • City Council District: 3
Service Request Number
18-00510356
Address
1430 OAK MEADOWS DR
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:59:08.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T12:59:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68429000000000000,-96.84587000000000000)
Unique Key
500t000000CANWAAA5
18-00510358
Service Request Number: 18-00510358 • Address: 2241 UTICA DR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00510358
Address
2241 UTICA DR, DALLAS, 75227
City Council District
5
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:59:45.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T12:59:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75139949363121000,-96.68568754004255000)
Unique Key
500t000000CANWUAA5
18-00510363
Service Request Number: 18-00510363 • Address: 6636 LONGFELLOW DR, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00510363
Address
6636 LONGFELLOW DR, DALLAS, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:00:23.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T13:00:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91243116697241000,-96.79086674448008000)
Unique Key
500t000000CANXDAA5
18-00510365
Service Request Number: 18-00510365 • Address: 5058 VETERANS DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00510365
Address
5058 VETERANS DR, DALLAS, 75241
City Council District
8
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:00:29.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T13:00:29.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68810868279517500,-96.77845089661925000)
Unique Key
500t000000CANXIAA5
18-00510370
Service Request Number: 18-00510370 • Address: 2241 UTICA DR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00510370
Address
2241 UTICA DR, DALLAS, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:01:03.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-02T13:01:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75139949363121000,-96.68568754004255000)
Unique Key
500t000000CANXmAAP
18-00510371
Service Request Number: 18-00510371 • Address: 3400 S MERRIFIELD RD, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00510371
Address
3400 S MERRIFIELD RD, DALLAS, 75236
City Council District
3
Department
Transportation
Service Request Type
Traffic Markings - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-16T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:01:29.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-02T13:01:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70219785565471000,-96.94258965390044000)
Unique Key
500t000000CANXdAAP
18-00510372
Service Request Number: 18-00510372 • Address: 2006 MOSER AVE, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00510372
Address
2006 MOSER AVE, DALLAS, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:01:31.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T13:01:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81138070895974000,-96.77628404813638000)
Unique Key
500t000000CANXwAAP
18-00510375
Service Request Number: 18-00510375 • Address: 3736 THROCKMORTON ST, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00510375
Address
3736 THROCKMORTON ST, DALLAS, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:02:07.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T13:02:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81554801111434500,-96.80549277781712000)
Unique Key
500t000000CANYGAA5
18-00510377
Service Request Number: 18-00510377 • Address: 918 W 8TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00510377
Address
918 W 8TH ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:02:17.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T13:02:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74805371010677400,-96.83796150900521000)
Unique Key
500t000000CANYVAA5
18-00510378
Service Request Number: 18-00510378 • Address: 550 PALMETTO DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00510378
Address
550 PALMETTO DR, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:02:52.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T13:02:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72081643135070500,-96.69107768763236000)
Unique Key
500t000000CANYpAAP
18-00510384
Service Request Number: 18-00510384 • Address: ABRAMS RD & MEADOWKNOLL DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00510384
Address
ABRAMS RD & MEADOWKNOLL DR, DALLAS, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn
Ert Estimated Response Time
7 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:03:30.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T13:03:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90675912612035000,-96.73724677874488000)
Unique Key
500t000000CANZOAA5
18-00510385
Service Request Number: 18-00510385 • Address: 6131 MELODY LN, DALLAS, 75231 • City Council District: 13
Service Request Number
18-00510385
Address
6131 MELODY LN, DALLAS, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-19T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:03:51.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T13:03:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86712226255821000,-96.75938009808209000)
Unique Key
500t000000CANZAAA5
18-00510387
Service Request Number: 18-00510387 • Address: 918 W 8TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00510387
Address
918 W 8TH ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:03:57.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T13:03:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74805371010677400,-96.83796150900521000)
Unique Key
500t000000CANZnAAP
18-00510391
Service Request Number: 18-00510391 • Address: 3518 WENDELKIN ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00510391
Address
3518 WENDELKIN ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:04:25.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-02T13:04:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75905433904550000,-96.77172908905436000)
Unique Key
500t000000CANaCAAX
18-00510396
Service Request Number: 18-00510396 • Address: 3518 WENDELKIN ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00510396
Address
3518 WENDELKIN ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:05:15.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T13:05:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75905433904550000,-96.77172908905436000)
Unique Key
500t000000CANavAAH
18-00510401
Service Request Number: 18-00510401 • Address: 5745 VANDERBILT AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00510401
Address
5745 VANDERBILT AVE, DALLAS, 75206
City Council District
14
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:05:58.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-02T13:05:58.000
Outcome
Investigation Complete
Priority
MCC
Method Received Desc
Internal
Lat Long Value
(32.82495850788499000,-96.76918126509459000)
Unique Key
500t000000CANbZAAX
18-00510404
Service Request Number: 18-00510404 • Address: 6615 LA COSA DR, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00510404
Address
6615 LA COSA DR, DALLAS, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:06:33.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-02T13:06:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95966502475040000,-96.79375808476864000)
Unique Key
500t000000CANbyAAH
18-00510405
Service Request Number: 18-00510405 • Address: 5010 COLONIAL AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00510405
Address
5010 COLONIAL AVE, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-11-07T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:06:56.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T13:06:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74662110817235600,-96.76100306758931000)
Unique Key
500t000000CANb6AAH
18-00510412
Service Request Number: 18-00510412 • Address: 5010 COLONIAL AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00510412
Address
5010 COLONIAL AVE, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-26T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:08:24.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T13:08:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74662110817235600,-96.76100306758931000)
Unique Key
500t000000CANd1AAH
18-00510417
Service Request Number: 18-00510417 • Address: 12314 BELLAFONTE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00510417
Address
12314 BELLAFONTE DR, DALLAS, 75243
City Council District
10
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:09:35.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T13:09:35.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91570026034021000,-96.75976005556484000)
Unique Key
500t000000CANe9AAH
18-00510421
Service Request Number: 18-00510421 • Address: 4360 DALLAS FT WORTH TPKE, DALLAS, 75211 • City Council District: 6
Service Request Number
18-00510421
Address
4360 DALLAS FT WORTH TPKE, DALLAS, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:10:09.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T13:10:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76628360198005000,-96.89758740552034000)
Unique Key
500t000000CANeiAAH
18-00510423
Service Request Number: 18-00510423 • Address: 10806 PHANTOM HILL RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00510423
Address
10806 PHANTOM HILL RD, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:10:19.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T13:10:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72781412644039000,-96.64156436050902000)
Unique Key
500t000000CANesAAH
18-00510435
Service Request Number: 18-00510435 • Address: 5605 VICTOR ST, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00510435
Address
5605 VICTOR ST, DALLAS, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:13:25.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-02T13:13:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80291775895926000,-96.75816634807235000)
Unique Key
500t000000CANgeAAH
18-00510442
Service Request Number: 18-00510442 • Address: 12620 HALLUM ST, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00510442
Address
12620 HALLUM ST, DALLAS, 75243
City Council District
10
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:14:53.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T13:14:53.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92047642209320000,-96.75506252991498000)
Unique Key
500t000000CANhcAAH
18-00510443
Service Request Number: 18-00510443 • Address: 2302 MAJOR DR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00510443
Address
2302 MAJOR DR, DALLAS, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:14:56.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T13:14:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75242170294555000,-96.68753038592776000)
Unique Key
500t000000CANhmAAH
18-00510444
Service Request Number: 18-00510444 • Address: 16003 HILLCREST RD, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00510444
Address
16003 HILLCREST RD, DALLAS, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:15:20.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-02T13:15:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97087014684006000,-96.78424351604865000)
Unique Key
500t000000CANhrAAH
18-00510452
Service Request Number: 18-00510452 • Address: 14247 GREENHAW LN, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00510452
Address
14247 GREENHAW LN, DALLAS, 75253
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:17:06.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T13:17:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67607137661233000,-96.58619624296499000)
Unique Key
500t000000CANj4AAH
18-00510456
Service Request Number: 18-00510456 • Address: 6302 BRYAN PKWY, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00510456
Address
6302 BRYAN PKWY, DALLAS, 75214
City Council District
14
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:18:10.000
Updated Date
2020-01-27T03:59:17.000
Closed Date
2018-10-02T13:18:10.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81173938853336000,-96.76023283979863000)
Unique Key
500t000000CANjnAAH
18-00510459
Service Request Number: 18-00510459 • Address: 4116 WILSHIRE BLVD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00510459
Address
4116 WILSHIRE BLVD, DALLAS, 75241
City Council District
8
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:19:05.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T13:19:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66670107192179000,-96.74896571273183000)
Unique Key
500t000000CANk7AAH
18-00510467
Service Request Number: 18-00510467 • Address: 1518 VILLARS ST, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00510467
Address
1518 VILLARS ST, DALLAS, 75204
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:20:51.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T13:20:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79550448660465000,-96.78616623594532000)
Unique Key
500t000000CANlFAAX
18-00510470
Service Request Number: 18-00510470 • Address: 1341 SERENADE LN, DALLAS, 75241 • City Council District: 3
Service Request Number
18-00510470
Address
1341 SERENADE LN, DALLAS, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:21:29.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T13:21:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67675779360612000,-96.80209927540780000)
Unique Key
500t000000CANlZAAX
18-00510475
Service Request Number: 18-00510475 • Address: 4670 S COUNTS BLVD, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00510475
Address
4670 S COUNTS BLVD, DALLAS, 75211
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:22:23.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-02T13:22:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74394675052615000,-96.90265327008377000)
Unique Key
500t000000CANmDAAX
18-00510476
Service Request Number: 18-00510476 • Address: 5310 GOODWIN AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00510476
Address
5310 GOODWIN AVE, DALLAS, 75206
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:22:28.000
Updated Date
2020-01-27T03:58:29.000
Closed Date
2018-10-02T13:22:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82342909300709000,-96.77961123445740000)
Unique Key
500t000000CANmIAAX
18-00510480
Service Request Number: 18-00510480 • Address: 4022 FEATHERSTONE DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00510480
Address
4022 FEATHERSTONE DR, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:22:47.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T13:22:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69531598779973000,-96.81866419291339000)
Unique Key
500t000000CANmhAAH
18-00510482
Service Request Number: 18-00510482 • Address: 4533 PHILIP AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00510482
Address
4533 PHILIP AVE, DALLAS, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:23:05.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T13:23:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78515577609433000,-96.75918264700292000)
Unique Key
500t000000CANnGAAX
18-00510486
Service Request Number: 18-00510486 • Address: 5952 JOYCE WAY, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00510486
Address
5952 JOYCE WAY, DALLAS, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:23:33.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-02T13:23:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87867238228881000,-96.80525636761901000)
Unique Key
500t000000CANnfAAH
18-00510493
Service Request Number: 18-00510493 • Address: ABRAMS RD & SKILLMAN ST, DALLAS, 75231 • City Council District: 139
Service Request Number
18-00510493
Address
ABRAMS RD & SKILLMAN ST, DALLAS, 75231
City Council District
139
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:24:18.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T13:24:18.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86532211678747500,-96.74346873236566000)
Unique Key
500t000000CANoEAAX
18-00510499
Service Request Number: 18-00510499 • Address: 4939 PHILIP AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00510499
Address
4939 PHILIP AVE, DALLAS, 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:25:15.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T13:25:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78888124452555500,-96.75497476299490000)
Unique Key
500t000000CANosAAH
18-00510500
Service Request Number: 18-00510500 • Address: 2538 52ND ST, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00510500
Address
2538 52ND ST, DALLAS, 75216
City Council District
4
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:25:33.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T13:25:33.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69421153089767500,-96.77969819561606000)
Unique Key
500t000000CANoxAAH
18-00510502
Service Request Number: 18-00510502 • Address: 419 S BOND AVE, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00510502
Address
419 S BOND AVE, DALLAS, 75211
City Council District
3
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed
Created Date
2018-10-02T13:25:43.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T13:25:43.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74309859159304000,-96.90890393881263000)
Unique Key
500t000000CANpCAAX
18-00510506
Service Request Number: 18-00510506 • Address: 3829 GANNON LN, DALLAS, 75237 • City Council District: 8
Service Request Number
18-00510506
Address
3829 GANNON LN, DALLAS, 75237
City Council District
8
Department
Code Compliance
Service Request Type
A/C or Heat Inoperable - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T13:26:09.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T13:26:09.000
Outcome
Investigation Complete
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.65234957962538000,-96.88193804635344000)
Unique Key
500t000000CANplAAH
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