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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00510011
Service Request Number: 18-00510011 • Address: 3303 REED LN, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00510011
Address
3303 REED LN, DALLAS, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:59:45.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-02T11:59:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76368573357872000,-96.75121274554719000)
Unique Key
500t000000CAMppAAH
18-00510015
Service Request Number: 18-00510015 • Address: 11232 CINDERELLA LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00510015
Address
11232 CINDERELLA LN, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:01:08.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T12:01:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90144327223858000,-96.83955152421404000)
Unique Key
500t000000CAMqJAAX
18-00510016
Service Request Number: 18-00510016 • Address: 2105 S EDGEFIELD AVE, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00510016
Address
2105 S EDGEFIELD AVE, DALLAS, 75224
City Council District
1
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:01:17.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T12:01:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72515399311960500,-96.84468600372422000)
Unique Key
500t000000CAMqTAAX
18-00510023
Service Request Number: 18-00510023 • Address: 2621 BIRMINGHAM AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00510023
Address
2621 BIRMINGHAM AVE, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-19T23:59:00.000
Status
In Progress
Created Date
2018-10-02T12:03:13.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T12:03:13.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76530875936102000,-96.76809212126848000)
Unique Key
500t000000CAMrMAAX
18-00510027
Service Request Number: 18-00510027 • Address: 2621 BIRMINGHAM AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00510027
Address
2621 BIRMINGHAM AVE, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed
Created Date
2018-10-02T12:03:26.000
Updated Date
2020-02-12T11:57:21.000
Closed Date
2018-10-02T12:03:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76530875936102000,-96.76809212126848000)
Unique Key
500t000000CAMrlAAH
18-00510028
Service Request Number: 18-00510028 • Address: 2621 BIRMINGHAM AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00510028
Address
2621 BIRMINGHAM AVE, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T12:03:32.000
Updated Date
2020-02-12T11:59:24.000
Closed Date
2018-10-02T12:03:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76530875936102000,-96.76809212126848000)
Unique Key
500t000000CAMrmAAH
18-00510031
Service Request Number: 18-00510031 • Address: 6131 SYMPHONY LN, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00510031
Address
6131 SYMPHONY LN, DALLAS, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:04:09.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-02T12:04:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78663627578660000,-96.69740750815687000)
Unique Key
500t000000CAMsAAAX
18-00510032
Service Request Number: 18-00510032 • Address: 1515 ELSA LN, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00510032
Address
1515 ELSA LN, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-19T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:04:26.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-02T12:04:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73802860558437500,-96.66077781189112000)
Unique Key
500t000000CAMsFAAX
18-00510033
Service Request Number: 18-00510033 • Address: 10431 MILLER RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00510033
Address
10431 MILLER RD, DALLAS, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:04:32.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T12:04:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89464316345913600,-96.70504965773500000)
Unique Key
500t000000CAMsKAAX
18-00510035
Service Request Number: 18-00510035 • Address: 3400 MAPLELEAF LN, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00510035
Address
3400 MAPLELEAF LN, DALLAS, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:05:01.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-02T12:05:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70105306895778000,-96.87635346725884000)
Unique Key
500t000000CAMjnAAH
18-00510037
Service Request Number: 18-00510037 • Address: 4022 POINSETTIA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00510037
Address
4022 POINSETTIA DR, DALLAS, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-26T00:59:00.000
Status
Closed
Created Date
2018-10-02T12:05:09.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T12:05:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72435054250852500,-96.88555430957452000)
Unique Key
500t000000CAMsjAAH
18-00510044
Service Request Number: 18-00510044 • Address: 9650 MERCER DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00510044
Address
9650 MERCER DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:05:45.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T12:05:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82659354907078000,-96.69256661720323000)
Unique Key
500t000000CAMtNAAX
18-00510047
Service Request Number: 18-00510047 • Address: 11702 FOREST CT, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00510047
Address
11702 FOREST CT, DALLAS, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:06:38.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T12:06:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90840614625985000,-96.79127375558178000)
Unique Key
500t000000CAMthAAH
18-00510057
Service Request Number: 18-00510057 • Address: 12277 SHILOH RD, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00510057
Address
12277 SHILOH RD, DALLAS, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:07:48.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T12:07:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86559385062000000,-96.66579569505323000)
Unique Key
500t000000CAMuuAAH
18-00510058
Service Request Number: 18-00510058 • Address: 3403 S EWING AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00510058
Address
3403 S EWING AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:07:52.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T12:07:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70293714077931000,-96.81093245711683000)
Unique Key
500t000000CAMuzAAH
18-00510062
Service Request Number: 18-00510062 • Address: 7248 GASTON AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00510062
Address
7248 GASTON AVE, DALLAS, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-19T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:08:24.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T12:08:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81258925024684500,-96.73183639086238000)
Unique Key
500t000000CAMvJAAX
18-00510065
Service Request Number: 18-00510065 • Address: 4331 JAMAICA ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00510065
Address
4331 JAMAICA ST, DALLAS, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:09:14.000
Updated Date
2020-01-27T03:58:29.000
Closed Date
2018-10-02T12:09:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77518152437941000,-96.74711896540114000)
Unique Key
500t000000CAMviAAH
18-00510066
Service Request Number: 18-00510066 • Address: 5511 NUTHATCH ST, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00510066
Address
5511 NUTHATCH ST, DALLAS, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:09:58.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T12:09:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67776604138863000,-96.89686167780773000)
Unique Key
500t000000CAMwCAAX
18-00510067
Service Request Number: 18-00510067 • Address: 16834 HUNTERS POINT DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00510067
Address
16834 HUNTERS POINT DR, DALLAS, 75248
City Council District
12
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:09:58.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T12:09:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98061628706608000,-96.77924739694471000)
Unique Key
500t000000CAMwHAAX
18-00510070
Service Request Number: 18-00510070 • Address: 10433 ALEDO DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00510070
Address
10433 ALEDO DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:11:02.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T12:11:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83665785022725000,-96.68553194468647000)
Unique Key
500t000000CAMx5AAH
18-00510073
Service Request Number: 18-00510073 • Address: 330 E CAMP WISDOM RD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00510073
Address
330 E CAMP WISDOM RD, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:11:07.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T12:11:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66217805630855500,-96.81840612525953000)
Unique Key
500t000000CAMxKAAX
18-00510075
Service Request Number: 18-00510075 • Address: 12121 AUDELIA RD, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00510075
Address
12121 AUDELIA RD, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T12:12:01.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T12:12:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91287542840877500,-96.71810102657874000)
Unique Key
500t000000CAMxjAAH
18-00510076
Service Request Number: 18-00510076 • Address: 3526 KENILWORTH ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00510076
Address
3526 KENILWORTH ST, DALLAS, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:12:04.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T12:12:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76278071148967500,-96.74609838980560000)
Unique Key
500t000000CAMvoAAH
18-00510078
Service Request Number: 18-00510078 • Address: 4331 JAMAICA ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00510078
Address
4331 JAMAICA ST, DALLAS, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:12:41.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T12:12:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77518152437941000,-96.74711896540114000)
Unique Key
500t000000CAMy8AAH
18-00510080
Service Request Number: 18-00510080 • Address: 904 CADIZ ST, DALLAS, 75215 • City Council District: 2
Service Request Number
18-00510080
Address
904 CADIZ ST, DALLAS, 75215
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:12:44.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T12:12:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77052687239261000,-96.79947551002940000)
Unique Key
500t000000CAMyIAAX
18-00510082
Service Request Number: 18-00510082 • Address: 3026 WARREN AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00510082
Address
3026 WARREN AVE, DALLAS, 75215
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:13:27.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T12:13:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76876585093138000,-96.76238056163840000)
Unique Key
500t000000CAMycAAH
18-00510090
Service Request Number: 18-00510090 • Address: 18092 COIT RD, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00510090
Address
18092 COIT RD, DALLAS, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:14:32.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T12:14:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99747372349518000,-96.76769378327477000)
Unique Key
500t000000CAMzkAAH
18-00510095
Service Request Number: 18-00510095 • Address: 7210 BENNING AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00510095
Address
7210 BENNING AVE, DALLAS, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T12:15:29.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T12:15:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77366826527491000,-96.69638303367906000)
Unique Key
500t000000CAN0YAAX
18-00510099
Service Request Number: 18-00510099 • Address: 3137 HILLGLENN RD, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00510099
Address
3137 HILLGLENN RD, DALLAS, 75228
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:15:54.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T12:15:54.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82523750402661000,-96.66126791478090000)
Unique Key
500t000000CAN12AAH
18-00510100
Service Request Number: 18-00510100 • Address: 5603 GASTON AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00510100
Address
5603 GASTON AVE, DALLAS, 75214
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:15:59.000
Updated Date
2020-01-27T03:59:21.000
Closed Date
2018-10-02T12:15:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80637867634844400,-96.76192459460675000)
Unique Key
500t000000CAN0UAAX
18-00510105
Service Request Number: 18-00510105 • Address: 330 E CAMP WISDOM RD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00510105
Address
330 E CAMP WISDOM RD, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:16:47.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T12:16:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66217805630855500,-96.81840612525953000)
Unique Key
500t000000CAN1lAAH
18-00510123
Service Request Number: 18-00510123 • Address: 5504 GOODMAN ST, DALLAS, 75211 • City Council District: 6
Service Request Number
18-00510123
Address
5504 GOODMAN ST, DALLAS, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Parking Unapproved Surface - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:18:34.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T12:18:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75611873095840000,-96.91541892450972000)
Unique Key
500t000000CAN3mAAH
18-00510125
Service Request Number: 18-00510125 • Address: 311 S RAVINIA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00510125
Address
311 S RAVINIA DR, DALLAS, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T12:18:42.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T12:18:42.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74328843598628000,-96.87035422593948000)
Unique Key
500t000000CAN3wAAH
18-00510128
Service Request Number: 18-00510128 • Address: 3720 MAGDELINE ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00510128
Address
3720 MAGDELINE ST, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:19:07.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T12:19:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78777139972325500,-96.88120499013424000)
Unique Key
500t000000CAN4BAAX
18-00510129
Service Request Number: 18-00510129 • Address: 2 MANZANO CIR, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00510129
Address
2 MANZANO CIR, DALLAS, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:19:09.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T12:19:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90848560238820000,-96.79915222236342000)
Unique Key
500t000000CAN4GAAX
18-00510133
Service Request Number: 18-00510133 • Address: 5113 S MALCOLM X BLVD, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00510133
Address
5113 S MALCOLM X BLVD, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:19:31.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T12:19:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75353589989797600,-96.75007961949285000)
Unique Key
500t000000CAN4HAAX
18-00510137
Service Request Number: 18-00510137 • Address: 7310 BENNING AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00510137
Address
7310 BENNING AVE, DALLAS, 75227
City Council District
5
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed
Created Date
2018-10-02T12:20:02.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T12:20:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77367630901855500,-96.69524716756390000)
Unique Key
500t000000CAN1rAAH
18-00510260
Service Request Number: 18-00510260 • Address: 7310 BENNING AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00510260
Address
7310 BENNING AVE, DALLAS, 75227
City Council District
5
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-12-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-02T12:20:02.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T12:20:02.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77367630901855500,-96.69524716756390000)
Unique Key
500t000000CANKsAAP
18-00510268
Service Request Number: 18-00510268 • Address: 7310 BENNING AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00510268
Address
7310 BENNING AVE, DALLAS, 75227
City Council District
5
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-02T12:20:02.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T12:20:02.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77367630901855500,-96.69524716756390000)
Unique Key
500t000000CANKtAAP
18-00510139
Service Request Number: 18-00510139 • Address: 6707 ROYAL CREST DR, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00510139
Address
6707 ROYAL CREST DR, DALLAS, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:20:14.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T12:20:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90011444628371000,-96.79037604726831000)
Unique Key
500t000000CAN4uAAH
18-00510146
Service Request Number: 18-00510146 • Address: 2555 WEBB CHAPEL EXT, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00510146
Address
2555 WEBB CHAPEL EXT, DALLAS, 75220
City Council District
6
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:21:17.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-02T12:21:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85355415085084000,-96.87486998917795000)
Unique Key
500t000000CAN5dAAH
18-00510150
Service Request Number: 18-00510150 • Address: 5901 VANDERBILT AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00510150
Address
5901 VANDERBILT AVE, DALLAS, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:22:34.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-02T12:22:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82493558706268000,-96.76573581023241000)
Unique Key
500t000000CAN6WAAX
18-00510157
Service Request Number: 18-00510157 • Address: 2900 SWANSON ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00510157
Address
2900 SWANSON ST, DALLAS, 75210
City Council District
7
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:23:16.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-02T12:23:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77149933956613000,-96.74485157428650000)
Unique Key
500t000000CAN75AAH
18-00510928
Service Request Number: 18-00510928 • Address: 2900 SWANSON ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00510928
Address
2900 SWANSON ST, DALLAS, 75210
City Council District
7
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-02T12:23:16.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T12:23:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77149933956613000,-96.74485157428650000)
Unique Key
500t000000CAOfcAAH
18-00510159
Service Request Number: 18-00510159 • Address: 6318 CARRINGTON DR, DALLAS, 75254 • City Council District: 11
Service Request Number
18-00510159
Address
6318 CARRINGTON DR, DALLAS, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:23:21.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T12:23:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.94374602271933000,-96.80303256019083000)
Unique Key
500t000000CAN7FAAX
18-00510160
Service Request Number: 18-00510160 • Address: 3131 W PENTAGON PKWY, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00510160
Address
3131 W PENTAGON PKWY, DALLAS, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:23:44.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T12:23:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70622519294376000,-96.87179438872516000)
Unique Key
500t000000CAN7UAAX
18-00510161
Service Request Number: 18-00510161 • Address: 10918 GIDDINGS CIR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00510161
Address
10918 GIDDINGS CIR, DALLAS, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:23:45.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-02T12:23:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87316123093313500,-96.69729345325572000)
Unique Key
500t000000CAN7ZAAX
18-00510167
Service Request Number: 18-00510167 • Address: 6170 VICKERY BLVD, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00510167
Address
6170 VICKERY BLVD, DALLAS, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-03-19T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:25:16.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T12:25:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82303968181512000,-96.75870429317293000)
Unique Key
500t000000CAN8hAAH
18-00510170
Service Request Number: 18-00510170 • Address: GREENVILLE AVE & E NORTHWEST RAMP E, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00510170
Address
GREENVILLE AVE & E NORTHWEST RAMP E, DALLAS, 75206
City Council District
14
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:25:47.000
Updated Date
2020-01-27T03:59:14.000
Closed Date
2018-10-02T12:25:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86531087207028000,-96.76719286486086000)
Unique Key
500t000000CAN96AAH
18-00510175
Service Request Number: 18-00510175 • Address: E 8TH ST & N MARSALIS AVE, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00510175
Address
E 8TH ST & N MARSALIS AVE, DALLAS, 75203
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Stuck - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-02T12:26:57.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T12:26:57.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75122264834419000,-96.81565051567786000)
Unique Key
500t000000CAN9uAAH
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