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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00509787
Service Request Number: 18-00509787 • Address: 6400 COVINGTON LN, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00509787
Address
6400 COVINGTON LN, DALLAS, 75214
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:19:57.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T11:19:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80544622630707600,-96.74864021882242000)
Unique Key
500t000000CAMPXAA5
18-00509789
Service Request Number: 18-00509789 • Address: 3051 SEEVERS AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00509789
Address
3051 SEEVERS AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:20:15.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-02T11:20:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70853450753713000,-96.82187525437655000)
Unique Key
500t000000CAMPmAAP
18-00509792
Service Request Number: 18-00509792 • Address: 16150 DALLAS PKWY, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00509792
Address
16150 DALLAS PKWY, DALLAS, 75248
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:21:13.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-02T11:21:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96939233294597000,-96.82110174775200000)
Unique Key
500t000000CAMQBAA5
18-00509793
Service Request Number: 18-00509793 • Address: 2135 LEA CREST DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00509793
Address
2135 LEA CREST DR, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:21:30.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-02T11:21:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70717710176225500,-96.79610987489050000)
Unique Key
500t000000CAMQQAA5
18-00509799
Service Request Number: 18-00509799 • Address: ROYAL LN & CROMWELL DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00509799
Address
ROYAL LN & CROMWELL DR, DALLAS, 75229
City Council District
13
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-10-22T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T11:21:52.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T11:21:52.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89509821173243000,-96.86229316888453000)
Unique Key
500t000000CAMQuAAP
18-00509801
Service Request Number: 18-00509801 • Address: 9667 PINEHURST LN, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00509801
Address
9667 PINEHURST LN, DALLAS, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:21:56.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T11:21:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76512762964933500,-96.65551733200580000)
Unique Key
500t000000CAMR9AAP
18-00509807
Service Request Number: 18-00509807 • Address: 1415 VERMONT AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00509807
Address
1415 VERMONT AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:22:17.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T11:22:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72675454006182000,-96.80421308541297000)
Unique Key
500t000000CAMRAAA5
18-00509812
Service Request Number: 18-00509812 • Address: 6400 COVINGTON LN, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00509812
Address
6400 COVINGTON LN, DALLAS, 75214
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T11:22:41.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T11:22:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80544622630707600,-96.74864021882242000)
Unique Key
500t000000CAMRxAAP
18-00509827
Service Request Number: 18-00509827 • Address: 6400 COVINGTON LN, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00509827
Address
6400 COVINGTON LN, DALLAS, 75214
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T11:24:32.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-02T11:24:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80544622630707600,-96.74864021882242000)
Unique Key
500t000000CAMTjAAP
18-00509828
Service Request Number: 18-00509828 • Address: BEAUTY LN & ROYAL LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00509828
Address
BEAUTY LN & ROYAL LN, DALLAS, 75229
City Council District
13
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-10-22T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:24:39.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T11:24:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89524376155846000,-96.86457965751599000)
Unique Key
500t000000CAMToAAP
18-00509837
Service Request Number: 18-00509837 • Address: BEAUTY LN & ROYAL LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00509837
Address
BEAUTY LN & ROYAL LN, DALLAS, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:26:47.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T11:26:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89524376155846000,-96.86457965751599000)
Unique Key
500t000000CAMV6AAP
18-00509838
Service Request Number: 18-00509838 • Address: 6400 COVINGTON LN, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00509838
Address
6400 COVINGTON LN, DALLAS, 75214
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T11:27:04.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-02T11:27:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80544622630707600,-96.74864021882242000)
Unique Key
500t000000CAMVLAA5
18-00509845
Service Request Number: 18-00509845 • Address: 1429 WOODY RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00509845
Address
1429 WOODY RD, DALLAS, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:27:46.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-02T11:27:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67650298892828000,-96.59137643649710000)
Unique Key
500t000000CAMVuAAP
18-00509852
Service Request Number: 18-00509852 • Address: 3021 TANGIERS DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00509852
Address
3021 TANGIERS DR, DALLAS, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:28:59.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T11:28:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76155677192819000,-96.87122240683630000)
Unique Key
500t000000CAMWsAAP
18-00509853
Service Request Number: 18-00509853 • Address: 6456 ROYALTON DR, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00509853
Address
6456 ROYALTON DR, DALLAS, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:29:03.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T11:29:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89699966018605000,-96.79473764952628000)
Unique Key
500t000000CAMX2AAP
18-00509855
Service Request Number: 18-00509855 • Address: 2719 GROVERIDGE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00509855
Address
2719 GROVERIDGE DR, DALLAS, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-06T00:59:00.000
Status
Closed
Created Date
2018-10-02T11:29:09.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-02T11:29:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75830565332793000,-96.65589112836344000)
Unique Key
500t000000CAMXCAA5
18-00509856
Service Request Number: 18-00509856 • Address: 339 ANCESTRY LN, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00509856
Address
339 ANCESTRY LN, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:29:24.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-02T11:29:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70751280926738500,-96.65184516213154000)
Unique Key
500t000000CAMXHAA5
18-00509859
Service Request Number: 18-00509859 • Address: 6400 COVINGTON LN, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00509859
Address
6400 COVINGTON LN, DALLAS, 75214
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T11:29:28.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T11:29:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80544622630707600,-96.74864021882242000)
Unique Key
500t000000CAMXWAA5
18-00509862
Service Request Number: 18-00509862 • Address: 1114 GLEN PARK DR, DALLAS, 75241 • City Council District: 3
Service Request Number
18-00509862
Address
1114 GLEN PARK DR, DALLAS, 75241
City Council District
3
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:30:29.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-02T11:30:29.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67618514652300000,-96.80714329365190000)
Unique Key
500t000000CAMY0AAP
18-00509865
Service Request Number: 18-00509865 • Address: 3505 KALTERRA CT, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00509865
Address
3505 KALTERRA CT, DALLAS, 75219
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:31:01.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T11:31:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81292748034223000,-96.80575651366134000)
Unique Key
500t000000CAMYKAA5
18-00509867
Service Request Number: 18-00509867 • Address: 2531 BLAYDON DR, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00509867
Address
2531 BLAYDON DR, DALLAS, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due
2018-11-01T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:31:45.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-02T11:31:45.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81164254949365500,-96.67274498749092000)
Unique Key
500t000000CAMYZAA5
18-00509868
Service Request Number: 18-00509868 • Address: 6502 ETHEL DR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00509868
Address
6502 ETHEL DR, DALLAS, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:32:04.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T11:32:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76555791761701000,-96.70898866509900000)
Unique Key
500t000000CAMYjAAP
18-00509872
Service Request Number: 18-00509872 • Address: 18081 MIDWAY RD, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00509872
Address
18081 MIDWAY RD, DALLAS, 75287
City Council District
12
Department
Dallas Fire Rescue
Service Request Type
Educational Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:32:37.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-02T11:32:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99535160744590500,-96.84398542122044000)
Unique Key
500t000000CAMZDAA5
18-00509873
Service Request Number: 18-00509873 • Address: 8610 FIRESIDE DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00509873
Address
8610 FIRESIDE DR, DALLAS, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-26T00:59:00.000
Status
Closed
Created Date
2018-10-02T11:32:38.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T11:32:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69785364914036000,-96.67164780631654000)
Unique Key
500t000000CAMZIAA5
18-00509878
Service Request Number: 18-00509878 • Address: 4060 BUENA VISTA ST, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00509878
Address
4060 BUENA VISTA ST, DALLAS, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:34:10.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T11:34:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81458166894661000,-96.79622527460202000)
Unique Key
500t000000CAMZrAAP
18-00509881
Service Request Number: 18-00509881 • Address: 6400 COVINGTON LN, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00509881
Address
6400 COVINGTON LN, DALLAS, 75214
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T11:34:21.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-02T11:34:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80544622630707600,-96.74864021882242000)
Unique Key
500t000000CAMa6AAH
18-00509882
Service Request Number: 18-00509882 • Address: 619 CLERMONT AVE, DALLAS, 75223 • City Council District: 14
Service Request Number
18-00509882
Address
619 CLERMONT AVE, DALLAS, 75223
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed
Created Date
2018-10-02T11:34:37.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T11:34:37.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80511462253156000,-96.74362614493214000)
Unique Key
500t000000CAMaBAAX
18-00509902
Service Request Number: 18-00509902 • Department: Transportation • Service Request Type: Traffic Sign - Maintenance (Other) - TRN
Service Request Number
18-00509902
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:38:04.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T11:38:04.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(,)
Unique Key
500t000000CAMcWAAX
18-00509901
Service Request Number: 18-00509901 • Address: 6400 COVINGTON LN, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00509901
Address
6400 COVINGTON LN, DALLAS, 75214
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T11:38:04.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T11:38:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80544622630707600,-96.74864021882242000)
Unique Key
500t000000CAMcRAAX
18-00509908
Service Request Number: 18-00509908 • Address: 3517 KALTERRA CT, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00509908
Address
3517 KALTERRA CT, DALLAS, 75219
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:39:30.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T11:39:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81296987205457000,-96.80570466705835000)
Unique Key
500t000000CAMdPAAX
18-00509915
Service Request Number: 18-00509915 • Address: 1632 PERRYTON DR, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00509915
Address
1632 PERRYTON DR, DALLAS, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:40:36.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T11:40:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71382181538672000,-96.84694441292525000)
Unique Key
500t000000CAMeDAAX
18-00509919
Service Request Number: 18-00509919 • Address: 11037 DUNAWAY DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00509919
Address
11037 DUNAWAY DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:41:37.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T11:41:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84467102912272000,-96.65784959628607000)
Unique Key
500t000000CAMehAAH
18-00509920
Service Request Number: 18-00509920 • Address: 3541 KALTERRA CT, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00509920
Address
3541 KALTERRA CT, DALLAS, 75219
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:41:39.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T11:41:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81305465541398000,-96.80560097370376000)
Unique Key
500t000000CAMemAAH
18-00509921
Service Request Number: 18-00509921 • Address: 1907 BERWICK AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00509921
Address
1907 BERWICK AVE, DALLAS, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:41:55.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T11:41:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72612311236727000,-96.79801869364370000)
Unique Key
500t000000CAMerAAH
18-00509928
Service Request Number: 18-00509928 • Address: 3663 W CAMP WISDOM RD, DALLAS, 75237 • City Council District: 3
Service Request Number
18-00509928
Address
3663 W CAMP WISDOM RD, DALLAS, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-19T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:43:24.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-02T11:43:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66220340083787000,-96.87938008831591000)
Unique Key
500t000000CAMfkAAH
18-00509932
Service Request Number: 18-00509932 • Address: 3529 KALTERRA CT, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00509932
Address
3529 KALTERRA CT, DALLAS, 75219
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:44:10.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T11:44:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81301226374518000,-96.80565282040584000)
Unique Key
500t000000CAMg4AAH
18-00509935
Service Request Number: 18-00509935 • Address: E ILLINOIS AVE & E OVERTON RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00509935
Address
E ILLINOIS AVE & E OVERTON RD, DALLAS, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:44:29.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T11:44:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71618473413386000,-96.77448151395144000)
Unique Key
500t000000CAMgOAAX
18-00509938
Service Request Number: 18-00509938 • Address: 3553 KALTERRA CT, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00509938
Address
3553 KALTERRA CT, DALLAS, 75219
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:45:23.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T11:45:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81309704706104000,-96.80554912695213000)
Unique Key
500t000000CAMLWAA5
18-00509941
Service Request Number: 18-00509941 • Address: 6821 DAY ST, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00509941
Address
6821 DAY ST, DALLAS, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:45:26.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T11:45:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76807619593697000,-96.70318647934273000)
Unique Key
500t000000CAMgsAAH
18-00509947
Service Request Number: 18-00509947 • Address: 7120 COPPERLEAF DR, DALLAS, 75231 • City Council District: 10
Service Request Number
18-00509947
Address
7120 COPPERLEAF DR, DALLAS, 75231
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:46:33.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-02T11:46:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87411951767402000,-96.73398625397563000)
Unique Key
500t000000CAMhqAAH
18-00509950
Service Request Number: 18-00509950 • Address: 931 S MONTREAL AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00509950
Address
931 S MONTREAL AVE, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed
Created Date
2018-10-02T11:47:15.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T11:47:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73678768607683000,-96.85430925326655000)
Unique Key
500t000000CAMiPAAX
18-00509953
Service Request Number: 18-00509953 • Address: E OVERTON RD & E ILLINOIS AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00509953
Address
E OVERTON RD & E ILLINOIS AVE, DALLAS, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T11:47:34.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T11:47:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71618473413386000,-96.77448151395144000)
Unique Key
500t000000CAMieAAH
18-00509955
Service Request Number: 18-00509955 • Address: 7041 MISTFLOWER LN, DALLAS, 75231 • City Council District: 10
Service Request Number
18-00509955
Address
7041 MISTFLOWER LN, DALLAS, 75231
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:47:40.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-02T11:47:40.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87349235929429600,-96.73424151382126000)
Unique Key
500t000000CAMh3AAH
18-00509958
Service Request Number: 18-00509958 • Address: 2618 DORRIS ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00509958
Address
2618 DORRIS ST, DALLAS, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:48:34.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-02T11:48:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74266674479129000,-96.75260752931831000)
Unique Key
500t000000CAMitAAH
18-00509959
Service Request Number: 18-00509959 • Address: 9107 SEDGEMOOR AVE, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00509959
Address
9107 SEDGEMOOR AVE, DALLAS, 75232
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:49:27.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-02T11:49:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.63788352891207000,-96.82602773418716000)
Unique Key
500t000000CAMiyAAH
18-00509962
Service Request Number: 18-00509962 • Address: 1415 E ILLINOIS AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00509962
Address
1415 E ILLINOIS AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T11:50:20.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-02T11:50:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72023446261631000,-96.80443606951110000)
Unique Key
500t000000CAMjhAAH
18-00509974
Service Request Number: 18-00509974 • Address: 3325 TORONTO ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00509974
Address
3325 TORONTO ST, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:52:02.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T11:52:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77976930679673000,-96.87467352066695000)
Unique Key
500t000000CAMkuAAH
18-00509977
Service Request Number: 18-00509977 • Address: 4829 COLES MANOR PL, DALLAS, 75204 • City Council District: 2
Service Request Number
18-00509977
Address
4829 COLES MANOR PL, DALLAS, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-19T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:53:03.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T11:53:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81295634357269000,-96.78544218643937000)
Unique Key
500t000000CAMlOAAX
18-00509992
Service Request Number: 18-00509992 • Address: 4147 O B CROWE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00509992
Address
4147 O B CROWE DR, DALLAS, 75227
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T11:55:03.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-02T11:55:03.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77594833730587000,-96.66146470195673000)
Unique Key
500t000000CAMnPAAX
18-00509994
Service Request Number: 18-00509994 • Address: 4224 MT ROYAL ST, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00509994
Address
4224 MT ROYAL ST, DALLAS, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-26T00:59:00.000
Status
Closed
Created Date
2018-10-02T11:55:28.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T11:55:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74697420678035000,-96.88860445712137000)
Unique Key
500t000000CAMnjAAH
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