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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00509356
Service Request Number: 18-00509356 • Address: 303 BON AIRE DR, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00509356
Address
303 BON AIRE DR, DALLAS, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:08:01.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T10:08:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86042637825051000,-96.70575259772195000)
Unique Key
500t000000CALX6AAP
18-00509359
Service Request Number: 18-00509359 • Address: 2120 W JEFFERSON BLVD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00509359
Address
2120 W JEFFERSON BLVD, DALLAS, 75208
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:08:51.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-02T10:08:51.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Internal
Lat Long Value
(32.74672989296234000,-96.85307639908332000)
Unique Key
500t000000CALXaAAP
18-00509362
Service Request Number: 18-00509362 • Address: 3903 ELSIE FAYE HEGGINS ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00509362
Address
3903 ELSIE FAYE HEGGINS ST, DALLAS, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:09:49.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T10:09:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76507149011924000,-96.74250377627581000)
Unique Key
500t000000CALY9AAP
18-00516392
Service Request Number: 18-00516392 • Address: 3903 ELSIE FAYE HEGGINS ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00516392
Address
3903 ELSIE FAYE HEGGINS ST, DALLAS, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-02T10:09:49.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-02T10:09:49.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76507149011924000,-96.74250377627581000)
Unique Key
500t000000CAZXeAAP
18-00509364
Service Request Number: 18-00509364 • Address: 6774 E MOCKINGBIRD LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00509364
Address
6774 E MOCKINGBIRD LN, DALLAS, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:09:56.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T10:09:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84078792239060400,-96.74328911598062000)
Unique Key
500t000000CALYEAA5
18-00509365
Service Request Number: 18-00509365 • Address: 9434 WATERVIEW RD, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00509365
Address
9434 WATERVIEW RD, DALLAS, 75218
City Council District
9
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed
Created Date
2018-10-02T10:10:12.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T10:10:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84556862114628500,-96.71447392610156000)
Unique Key
500t000000CALY5AAP
18-00509367
Service Request Number: 18-00509367 • Address: 7331 E MOCKINGBIRD LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00509367
Address
7331 E MOCKINGBIRD LN, DALLAS, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:10:39.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T10:10:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84851701855325000,-96.73443541052644000)
Unique Key
500t000000CALYsAAP
18-00509370
Service Request Number: 18-00509370 • Address: 406 ELSTON DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00509370
Address
406 ELSTON DR, DALLAS, 75232
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:10:54.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-02T10:10:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67020263379750000,-96.82764438208663000)
Unique Key
500t000000CALZ7AAP
18-00509376
Service Request Number: 18-00509376 • Address: INWOOD RD & MEADERS LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00509376
Address
INWOOD RD & MEADERS LN, DALLAS, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:11:21.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-02T10:11:21.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
System
Lat Long Value
(32.88518200632221000,-96.82108269105164000)
Unique Key
500t000000CALZWAA5
18-00509383
Service Request Number: 18-00509383 • Address: 4555 CATHEDRAL DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
18-00509383
Address
4555 CATHEDRAL DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-01T00:59:00.000
Status
Closed
Created Date
2018-10-02T10:11:41.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-02T10:11:41.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84575149081944500,-96.73106493936375000)
Unique Key
500t000000CALaAAAX
18-00509387
Service Request Number: 18-00509387 • Address: 5119 LIVE OAK ST, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00509387
Address
5119 LIVE OAK ST, DALLAS, 75206
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:12:36.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T10:12:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.80490799984423000,-96.76983393257652000)
Unique Key
500t000000CALaUAAX
18-00509388
Service Request Number: 18-00509388 • Address: 3851 ENOLA GAY AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00509388
Address
3851 ENOLA GAY AVE, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:12:38.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-02T10:12:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76987374887630000,-96.66076557008574000)
Unique Key
500t000000CALaZAAX
18-00509392
Service Request Number: 18-00509392 • Address: CRAGMONT AVE & ABBOTT AVE, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00509392
Address
CRAGMONT AVE & ABBOTT AVE, DALLAS, 75205
City Council District
14
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:13:27.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-02T10:13:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82178456853666000,-96.79465217363230000)
Unique Key
500t000000CALbNAAX
18-00509393
Service Request Number: 18-00509393 • Address: 9400 FERNDALE RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00509393
Address
9400 FERNDALE RD, DALLAS, 75238
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:14:12.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T10:14:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87501544013680000,-96.70842733815408000)
Unique Key
500t000000CALbXAAX
18-00509399
Service Request Number: 18-00509399 • Address: 1717 MAIN ST, DALLAS, 75201 • City Council District: 14
Service Request Number
18-00509399
Address
1717 MAIN ST, DALLAS, 75201
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:15:31.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-02T10:15:31.000
Outcome
Work Completed
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.78116954644498500,-96.79702788705123000)
Unique Key
500t000000CALcLAAX
18-00509400
Service Request Number: 18-00509400 • Address: 3992 BEECHWOOD LN, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00509400
Address
3992 BEECHWOOD LN, DALLAS, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:15:35.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-02T10:15:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87613571675106500,-96.84663798642111000)
Unique Key
500t000000CALcQAAX
18-00509408
Service Request Number: 18-00509408 • Address: 7308 MASON DELLS DR, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00509408
Address
7308 MASON DELLS DR, DALLAS, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:16:42.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-02T10:16:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90342877175990000,-96.78034267100189000)
Unique Key
500t000000CALdJAAX
18-00509410
Service Request Number: 18-00509410 • Address: 3507 CRAGMONT AVE, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00509410
Address
3507 CRAGMONT AVE, DALLAS, 75205
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:16:45.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-02T10:16:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82151319656340000,-96.79372130734095000)
Unique Key
500t000000CALdYAAX
18-00509412
Service Request Number: 18-00509412 • Department: Sanitation • Service Request Type: Sanitation Commercial Roll Cart Services - SAN
Service Request Number
18-00509412
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:17:23.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-02T10:17:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(,)
Unique Key
500t000000CALdxAAH
18-00509413
Service Request Number: 18-00509413 • Address: N CARROLL AVE & ROSS AVE, DALLAS, 75204 • City Council District: 2
Service Request Number
18-00509413
Address
N CARROLL AVE & ROSS AVE, DALLAS, 75204
City Council District
2
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-16T00:59:00.000
Status
Closed
Created Date
2018-10-02T10:17:35.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T10:17:35.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Internal
Lat Long Value
(32.80272665267080600,-96.78040525960280000)
Unique Key
500t000000CALe2AAH
18-00509417
Service Request Number: 18-00509417 • Address: 651 RAYENELL AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00509417
Address
651 RAYENELL AVE, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:18:31.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-02T10:18:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72330006989760400,-96.70617406317974000)
Unique Key
500t000000CALeWAAX
18-00509423
Service Request Number: 18-00509423 • Address: 18724 TALL OAK DR, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00509423
Address
18724 TALL OAK DR, DALLAS, 75287
City Council District
12
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:19:00.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T10:19:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00566369611481000,-96.83301181154431000)
Unique Key
500t000000CALfKAAX
18-00509427
Service Request Number: 18-00509427 • Address: 2412 N WINNETKA AVE, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00509427
Address
2412 N WINNETKA AVE, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:20:10.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T10:20:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77432414407190500,-96.83976066413526000)
Unique Key
500t000000CALgSAAX
18-00509430
Service Request Number: 18-00509430 • Address: 7819 LA VERDURA DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00509430
Address
7819 LA VERDURA DR, DALLAS, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:20:25.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T10:20:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96701386324552600,-96.77159824844826000)
Unique Key
500t000000CALgmAAH
18-00509432
Service Request Number: 18-00509432 • Address: 3240 PINE ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00509432
Address
3240 PINE ST, DALLAS, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:20:32.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T10:20:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76362115236229000,-96.75267655039080000)
Unique Key
500t000000CALgwAAH
18-00509441
Service Request Number: 18-00509441 • Address: 10637 RUTH ANN DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00509441
Address
10637 RUTH ANN DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:21:56.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T10:21:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83581023600855500,-96.66470356309182000)
Unique Key
500t000000CALhuAAH
18-00509446
Service Request Number: 18-00509446 • Address: 134 S ROSEMONT AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00509446
Address
134 S ROSEMONT AVE, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:22:22.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T10:22:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74492356233651000,-96.84777656316622000)
Unique Key
500t000000CALiOAAX
18-00509455
Service Request Number: 18-00509455 • Address: 2222 BETHURUM AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00509455
Address
2222 BETHURUM AVE, DALLAS, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:24:07.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T10:24:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74278565585502000,-96.75704913382833000)
Unique Key
500t000000CALkFAAX
18-00509459
Service Request Number: 18-00509459 • Address: 1158 TOMAHAWK DR, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00509459
Address
1158 TOMAHAWK DR, DALLAS, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:24:29.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-02T10:24:29.000
Outcome
Work Completed
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.68332854695458000,-96.58641258996825000)
Unique Key
500t000000CALkZAAX
18-00509460
Service Request Number: 18-00509460 • Address: 6325 ELLSWORTH AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00509460
Address
6325 ELLSWORTH AVE, DALLAS, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:24:58.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T10:24:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83384251837806000,-96.75457495380924000)
Unique Key
500t000000CALktAAH
18-00509461
Service Request Number: 18-00509461 • Address: 9202 CANTER DR, DALLAS, 75231 • City Council District: 10
Service Request Number
18-00509461
Address
9202 CANTER DR, DALLAS, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:25:00.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T10:25:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89330432579599000,-96.74670959608471000)
Unique Key
500t000000CALl3AAH
18-00509462
Service Request Number: 18-00509462 • Address: 1011 S PEARL EXPY, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00509462
Address
1011 S PEARL EXPY, DALLAS, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-23T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:25:10.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T10:25:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77753346487493500,-96.78936237428793000)
Unique Key
500t000000CALl8AAH
18-00509466
Service Request Number: 18-00509466 • Address: 223 W JEFFERSON BLVD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00509466
Address
223 W JEFFERSON BLVD, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
A/C or Heat Inoperable - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:25:35.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T10:25:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74322794324001500,-96.82510212979936000)
Unique Key
500t000000CALlcAAH
18-00509472
Service Request Number: 18-00509472 • Address: 10637 RUTH ANN DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00509472
Address
10637 RUTH ANN DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:26:05.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-02T10:26:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83581023600855500,-96.66470356309182000)
Unique Key
500t000000CALm6AAH
18-00509479
Service Request Number: 18-00509479 • Address: 2061 CADIZ ST, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00509479
Address
2061 CADIZ ST, DALLAS, 75201
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:27:10.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T10:27:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77864006939893000,-96.79094027149581000)
Unique Key
500t000000CALmaAAH
18-00517109
Service Request Number: 18-00517109 • Address: 2061 CADIZ ST, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00517109
Address
2061 CADIZ ST, DALLAS, 75201
City Council District
2
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-02T10:27:10.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-02T10:27:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77864006939893000,-96.79094027149581000)
Unique Key
500t000000CAasEAAT
18-00509486
Service Request Number: 18-00509486 • Address: 4107 MEADOWDALE LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00509486
Address
4107 MEADOWDALE LN, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:27:48.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T10:27:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89020204562457000,-96.84160521556730000)
Unique Key
500t000000CALnOAAX
18-00509492
Service Request Number: 18-00509492 • Address: 520 FARMERS MARKET WAY, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00509492
Address
520 FARMERS MARKET WAY, DALLAS, 75201
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:28:37.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T10:28:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78100224397192000,-96.78795433003317000)
Unique Key
500t000000CALnxAAH
18-00509494
Service Request Number: 18-00509494 • Address: 3215 CORAL ROCK LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00509494
Address
3215 CORAL ROCK LN, DALLAS, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:28:44.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T10:28:44.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90375119764086500,-96.86974762685826000)
Unique Key
500t000000CALoCAAX
18-00509502
Service Request Number: 18-00509502 • Address: FORNEY RD & WILBURTON DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00509502
Address
FORNEY RD & WILBURTON DR, DALLAS, 75227
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Knockdown
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:29:55.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T10:29:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77793925107577000,-96.67802362287514000)
Unique Key
500t000000CALpFAAX
18-00509510
Service Request Number: 18-00509510 • Address: 7411 WOODSHIRE DR, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00509510
Address
7411 WOODSHIRE DR, DALLAS, 75232
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:31:52.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T10:31:52.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65872572892119000,-96.83941256007316000)
Unique Key
500t000000CALqcAAH
18-00509512
Service Request Number: 18-00509512 • Address: 3333 W CAMP WISDOM RD, DALLAS, 75237 • City Council District: 3
Service Request Number
18-00509512
Address
3333 W CAMP WISDOM RD, DALLAS, 75237
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:32:06.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T10:32:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66277266694860500,-96.87479566106218000)
Unique Key
500t000000CALqrAAH
18-00509513
Service Request Number: 18-00509513 • Address: 2726 HOUSLEY DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00509513
Address
2726 HOUSLEY DR, DALLAS, 75228
City Council District
9
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:32:08.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-02T10:32:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.85236586985667600,-96.66812531521120000)
Unique Key
500t000000CALpGAAX
18-00509517
Service Request Number: 18-00509517 • Address: 1623 GARZA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00509517
Address
1623 GARZA AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:32:57.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T10:32:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69948091269361600,-96.80241418179442000)
Unique Key
500t000000CALrQAAX
18-00509533
Service Request Number: 18-00509533 • Address: 3925 ROCHELLE DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00509533
Address
3925 ROCHELLE DR, DALLAS, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-05T00:59:00.000
Status
Closed
Created Date
2018-10-02T10:36:56.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-02T10:36:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87446676311748000,-96.85005405423708000)
Unique Key
500t000000CALtgAAH
18-00509540
Service Request Number: 18-00509540 • Address: 511 CALYX CIR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00509540
Address
511 CALYX CIR, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:38:40.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T10:38:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68627762355207000,-96.81682183031347000)
Unique Key
500t000000CALutAAH
18-00509541
Service Request Number: 18-00509541 • Address: 9123 CLEARLAKE DR, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00509541
Address
9123 CLEARLAKE DR, DALLAS, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:38:57.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T10:38:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87405888508722000,-96.78038835314571000)
Unique Key
500t000000CALv3AAH
18-00509542
Service Request Number: 18-00509542 • Address: 4926 RACELL ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00509542
Address
4926 RACELL ST, DALLAS, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:39:03.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-02T10:39:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76425531506027000,-96.73930765689437000)
Unique Key
500t000000CALv8AAH
18-00509548
Service Request Number: 18-00509548 • Address: INWOOD RD & MEADERS LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00509548
Address
INWOOD RD & MEADERS LN, DALLAS, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:40:06.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T10:40:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88518193426014000,-96.82099825297950000)
Unique Key
500t000000CALvmAAH
18-00509561
Service Request Number: 18-00509561 • Address: 7916 SUNFLOWER LN, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00509561
Address
7916 SUNFLOWER LN, DALLAS, 75252
City Council District
12
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:42:28.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-02T10:42:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99068387025445000,-96.76651108054425000)
Unique Key
500t000000CALxYAAX
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