311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00509205
Service Request Number: 18-00509205 • Address: 2818 HARLANDALE AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00509205
Address
2818 HARLANDALE AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:44:33.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T09:44:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71284900465878000,-96.80973102510048000)
Unique Key
500t000000CALFgAAP
18-00509206
Service Request Number: 18-00509206 • Address: 6911 SWEET SUE LN, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00509206
Address
6911 SWEET SUE LN, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:44:46.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T09:44:46.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66493227624127400,-96.80256099859425000)
Unique Key
500t000000CALFlAAP
18-00509209
Service Request Number: 18-00509209 • Address: 6252 LLANO AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00509209
Address
6252 LLANO AVE, DALLAS, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:45:30.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T09:45:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82195913742252500,-96.75698168840466000)
Unique Key
500t000000CALG0AAP
18-00509210
Service Request Number: 18-00509210 • Address: 1818 N WESTMORELAND RD, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00509210
Address
1818 N WESTMORELAND RD, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:45:47.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-02T09:45:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76865158631018000,-96.87372623509565000)
Unique Key
500t000000CALGAAA5
18-00509214
Service Request Number: 18-00509214 • Address: 740 WYNNEWOOD VLG • City Council District: 1
Service Request Number
18-00509214
Address
740 WYNNEWOOD VLG
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Fire Inspection - DFR
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-07T00:59:00.000
Status
Closed
Created Date
2018-10-02T09:46:21.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-02T09:46:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72530000000000000,-96.83296000000000000)
Unique Key
500t000000CALGoAAP
18-00509216
Service Request Number: 18-00509216 • Address: 5335 S DENTWOOD DR, DALLAS, 75220 • City Council District: 13
Service Request Number
18-00509216
Address
5335 S DENTWOOD DR, DALLAS, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:46:27.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T09:46:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86789074217614000,-96.81742094003614000)
Unique Key
500t000000CALH3AAP
18-00509217
Service Request Number: 18-00509217 • Address: 3896 S LAMAR ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00509217
Address
3896 S LAMAR ST, DALLAS, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:46:42.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-02T09:46:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75289587991499000,-96.77119678703235000)
Unique Key
500t000000CALHDAA5
18-00509219
Service Request Number: 18-00509219 • Address: 406 HARTSDALE DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00509219
Address
406 HARTSDALE DR, DALLAS, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:46:45.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T09:46:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74810650194612000,-96.86869657805069000)
Unique Key
500t000000CALHNAA5
18-00509229
Service Request Number: 18-00509229 • Address: 7500 CANTURA DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00509229
Address
7500 CANTURA DR, DALLAS, 75217
City Council District
8
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:48:56.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T09:48:56.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70196285635317000,-96.68987570014970000)
Unique Key
500t000000CALIQAA5
18-00509231
Service Request Number: 18-00509231 • Address: 6941 PETTY LN, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00509231
Address
6941 PETTY LN, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:49:07.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T09:49:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74394037179444000,-96.70324430857164000)
Unique Key
500t000000CALIkAAP
18-00509234
Service Request Number: 18-00509234 • Address: 8508 SAN FERNANDO WAY, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00509234
Address
8508 SAN FERNANDO WAY, DALLAS, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:49:21.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-02T09:49:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82003795856634000,-96.71478454182724000)
Unique Key
500t000000CALIzAAP
18-00509238
Service Request Number: 18-00509238 • Address: 2824 GRAYSON DR, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00509238
Address
2824 GRAYSON DR, DALLAS, 75224
City Council District
4
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed
Created Date
2018-10-02T09:49:45.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-02T09:49:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71382274579851000,-96.83422226393128000)
Unique Key
500t000000CALJFAA5
18-00509239
Service Request Number: 18-00509239 • Address: 6219 JOYCE WAY, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00509239
Address
6219 JOYCE WAY, DALLAS, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:49:46.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-02T09:49:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87919591901077600,-96.79937644253604000)
Unique Key
500t000000CALJTAA5
18-00516340
Service Request Number: 18-00516340 • Address: 6219 JOYCE WAY, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00516340
Address
6219 JOYCE WAY, DALLAS, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-02T09:49:46.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-02T09:49:46.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87919591901077600,-96.79937644253604000)
Unique Key
500t000000CAZSAAA5
18-00509245
Service Request Number: 18-00509245 • Address: 600 REVERCHON DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00509245
Address
600 REVERCHON DR, DALLAS, 75211
City Council District
1
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-22T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:50:17.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T09:50:17.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.74952574410353600,-96.86494724647146000)
Unique Key
500t000000CALK2AAP
18-00509246
Service Request Number: 18-00509246 • Address: 2503 LYOLA ST, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00509246
Address
2503 LYOLA ST, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:50:22.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T09:50:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66968074838569000,-96.78032017034259000)
Unique Key
500t000000CALK7AAP
18-00509250
Service Request Number: 18-00509250 • Address: 2810 MELBA ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00509250
Address
2810 MELBA ST, DALLAS, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:51:09.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T09:51:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74705664195243000,-96.86702757615147000)
Unique Key
500t000000CALEjAAP
18-00509251
Service Request Number: 18-00509251 • Address: 3625 S BUCKNER BLVD, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00509251
Address
3625 S BUCKNER BLVD, DALLAS, 75227
City Council District
5
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-10-22T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:51:20.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T09:51:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76840656995728000,-96.68284830617276000)
Unique Key
500t000000CALKWAA5
18-00509252
Service Request Number: 18-00509252 • Address: 4711 INTERLACHEN CIR, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00509252
Address
4711 INTERLACHEN CIR, DALLAS, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:51:26.000
Updated Date
2020-01-27T03:58:29.000
Closed Date
2018-10-02T09:51:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Web
Lat Long Value
(32.99035027599301600,-96.82688169364255000)
Unique Key
500t000000CALKbAAP
18-00509255
Service Request Number: 18-00509255 • Address: 5218 RICHARD AVE, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00509255
Address
5218 RICHARD AVE, DALLAS, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T09:52:42.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T09:52:42.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81913795932162000,-96.78186335800368000)
Unique Key
500t000000CALLPAA5
18-00509257
Service Request Number: 18-00509257 • Address: 577 COOLAIR DR, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00509257
Address
577 COOLAIR DR, DALLAS, 75218
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:53:15.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T09:53:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85110499148618000,-96.71126845948936000)
Unique Key
500t000000CALLeAAP
18-00509259
Service Request Number: 18-00509259 • Address: 2401 VICTORY AVE, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00509259
Address
2401 VICTORY AVE, DALLAS, 75201
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:53:27.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T09:53:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78727085016731000,-96.81053707495924000)
Unique Key
500t000000CALLyAAP
18-00509260
Service Request Number: 18-00509260 • Address: 6219 JOYCE WAY, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00509260
Address
6219 JOYCE WAY, DALLAS, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:53:30.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-02T09:53:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87919591901077600,-96.79937644253604000)
Unique Key
500t000000CALM8AAP
18-00509264
Service Request Number: 18-00509264 • Address: 3533 ROYAL LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00509264
Address
3533 ROYAL LN, DALLAS, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-11-07T00:59:00.000
Status
Closed
Created Date
2018-10-02T09:53:59.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-02T09:53:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89525430589752400,-96.86098125811655000)
Unique Key
500t000000CALMXAA5
18-00509266
Service Request Number: 18-00509266 • Address: 1831 LIFE AVE, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00509266
Address
1831 LIFE AVE, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:54:05.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-02T09:54:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78634550737557000,-96.84870664390155000)
Unique Key
500t000000CALMhAAP
18-00509267
Service Request Number: 18-00509267 • Address: 2643 MYRTLE SPRINGS AVE, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00509267
Address
2643 MYRTLE SPRINGS AVE, DALLAS, 75220
City Council District
6
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T09:54:13.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T09:54:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86860656773193000,-96.88731495433170000)
Unique Key
500t000000CALMrAAP
18-00509274
Service Request Number: 18-00509274 • Address: 1346 MONTAGUE AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00509274
Address
1346 MONTAGUE AVE, DALLAS, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:55:05.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T09:55:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68684272101562000,-96.80411225503522000)
Unique Key
500t000000CALNpAAP
18-00509275
Service Request Number: 18-00509275 • Address: 3550 RIDGEBRIAR DR, DALLAS, 75234 • City Council District: 6
Service Request Number
18-00509275
Address
3550 RIDGEBRIAR DR, DALLAS, 75234
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:55:12.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T09:55:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91479129104378400,-96.85939049723902000)
Unique Key
500t000000CALNuAAP
18-00509277
Service Request Number: 18-00509277 • Address: 923 MT AUBURN AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00509277
Address
923 MT AUBURN AVE, DALLAS, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed
Created Date
2018-10-02T09:55:44.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T09:55:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79856617783009000,-96.74667601852765000)
Unique Key
500t000000CALOEAA5
18-00509278
Service Request Number: 18-00509278 • Address: E OVERTON RD & KUSHLA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00509278
Address
E OVERTON RD & KUSHLA AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:55:51.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-02T09:55:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70011354995662600,-96.80883015395557000)
Unique Key
500t000000CALOOAA5
18-00509279
Service Request Number: 18-00509279 • Address: 2640 MYRTLE SPRINGS AVE, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00509279
Address
2640 MYRTLE SPRINGS AVE, DALLAS, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Parking Unapproved Surface - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:56:04.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-02T09:56:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86849844928842000,-96.88746327977192000)
Unique Key
500t000000CALOTAA5
18-00509280
Service Request Number: 18-00509280 • Address: 9416 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00509280
Address
9416 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:56:12.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-02T09:56:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87324552682786600,-96.72601258578044000)
Unique Key
500t000000CALOdAAP
18-00509283
Service Request Number: 18-00509283 • Address: 6423 LANGE CIR, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00509283
Address
6423 LANGE CIR, DALLAS, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:56:40.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T09:56:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84182086408434000,-96.75248995690401000)
Unique Key
500t000000CALOjAAP
18-00509287
Service Request Number: 18-00509287 • Address: 4415 BOBBITT DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00509287
Address
4415 BOBBITT DR, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:57:14.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T09:57:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89752473002012000,-96.83314332176040000)
Unique Key
500t000000CALPHAA5
18-00509290
Service Request Number: 18-00509290 • Address: 2611 MYRTLE SPRINGS AVE, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00509290
Address
2611 MYRTLE SPRINGS AVE, DALLAS, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:58:05.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-02T09:58:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86863563700715000,-96.88965749276707000)
Unique Key
500t000000CALQ0AAP
18-00509293
Service Request Number: 18-00509293 • Address: 4015 WYCLIFF AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00509293
Address
4015 WYCLIFF AVE, DALLAS, 75219
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-16T00:59:00.000
Status
Closed
Created Date
2018-10-02T09:58:39.000
Updated Date
2020-01-27T03:58:29.000
Closed Date
2018-10-02T09:58:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81968189590436000,-96.80784754008208000)
Unique Key
500t000000CALQPAA5
18-00509297
Service Request Number: 18-00509297 • Address: 710 PEMBERTON HILL RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00509297
Address
710 PEMBERTON HILL RD, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Storm Brush/Debris - SAN
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T09:59:36.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-02T09:59:36.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72480942403477400,-96.71766390144994000)
Unique Key
500t000000CALQtAAP
18-00509310
Service Request Number: 18-00509310 • Address: 6426 COVINGTON LN, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00509310
Address
6426 COVINGTON LN, DALLAS, 75214
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:01:11.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-02T10:01:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80622183049046500,-96.74800626641320000)
Unique Key
500t000000CALS6AAP
18-00509314
Service Request Number: 18-00509314 • Address: 3162 MODELLA AVE, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00509314
Address
3162 MODELLA AVE, DALLAS, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:01:33.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T10:01:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.90668292674344000,-96.87169023129142000)
Unique Key
500t000000CALSQAA5
18-00509318
Service Request Number: 18-00509318 • Address: 5606 MELSHIRE DR, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00509318
Address
5606 MELSHIRE DR, DALLAS, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:02:05.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-02T10:02:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91452972696749000,-96.81321663270444000)
Unique Key
500t000000CALSuAAP
18-00509320
Service Request Number: 18-00509320 • Address: 1831 LIFE AVE, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00509320
Address
1831 LIFE AVE, DALLAS, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-01T00:59:00.000
Status
Closed
Created Date
2018-10-02T10:02:18.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-02T10:02:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78634550737557000,-96.84870664390155000)
Unique Key
500t000000CALT4AAP
18-00509323
Service Request Number: 18-00509323 • Address: 2600 ABRAMS RD, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00509323
Address
2600 ABRAMS RD, DALLAS, 75214
City Council District
9
Department
Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:02:47.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T10:02:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82105976563551000,-96.75282526121242000)
Unique Key
500t000000CALTJAA5
18-00509327
Service Request Number: 18-00509327 • Address: 1608 MATAGORDA DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00509327
Address
1608 MATAGORDA DR, DALLAS, 75232
City Council District
3
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-02T10:03:33.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-02T10:03:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67365514098399600,-96.84587651015302000)
Unique Key
500t000000CALTnAAP
18-00509328
Service Request Number: 18-00509328 • Address: 5219 CLUBVIEW DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00509328
Address
5219 CLUBVIEW DR, DALLAS, 75232
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:03:38.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-02T10:03:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68213291565422000,-96.85090617201793000)
Unique Key
500t000000CALTsAAP
18-00509333
Service Request Number: 18-00509333 • Address: 9727 WHISTLER DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00509333
Address
9727 WHISTLER DR, DALLAS, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:04:06.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-02T10:04:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68661511289797500,-96.65380574559136000)
Unique Key
500t000000CALUHAA5
18-00509334
Service Request Number: 18-00509334 • Address: 1507 CHERRYCREST LN, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00509334
Address
1507 CHERRYCREST LN, DALLAS, 75228
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:04:09.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-02T10:04:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80840811111555400,-96.69019123286203000)
Unique Key
500t000000CALUMAA5
18-00509340
Service Request Number: 18-00509340 • Address: 337 EASTON RD, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00509340
Address
337 EASTON RD, DALLAS, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:04:50.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-02T10:04:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85901158793110000,-96.70709403383859000)
Unique Key
500t000000CALV0AAP
18-00509342
Service Request Number: 18-00509342 • Address: 9811 HARRY HINES BLVD, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00509342
Address
9811 HARRY HINES BLVD, DALLAS, 75220
City Council District
6
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:05:43.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-02T10:05:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85525080084076000,-96.87972328894244000)
Unique Key
500t000000CALVUAA5
18-00509345
Service Request Number: 18-00509345 • Address: 233 W JERDEN LN, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00509345
Address
233 W JERDEN LN, DALLAS, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-02T10:06:12.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-02T10:06:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73549116944676000,-96.82523980809948000)
Unique Key
500t000000CALVjAAP
18-00509351
Service Request Number: 18-00509351 • Address: 3601 ROUTH ST, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00509351
Address
3601 ROUTH ST, DALLAS, 75219
City Council District
14
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-14T00:59:00.000
Status
Closed
Created Date
2018-10-02T10:07:04.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-02T10:07:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80390031354907000,-96.81122917628205000)
Unique Key
500t000000CALSvAAP