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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00510481
Service Request Number: 18-00510481 • Address: 1400 S TYLER ST, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00510481
Address
1400 S TYLER ST, DALLAS, 75224
City Council District
1
Department
Public Works
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T20:29:41.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-01T20:29:41.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73174010108916000,-96.83786371331311000)
Unique Key
500t000000CANn1AAH
18-00510485
Service Request Number: 18-00510485 • Address: 1400 S TYLER ST, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00510485
Address
1400 S TYLER ST, DALLAS, 75224
City Council District
1
Department
Public Works
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T20:29:41.000
Updated Date
2020-01-27T03:59:26.000
Closed Date
2018-10-01T20:29:41.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73174010108916000,-96.83786371331311000)
Unique Key
500t000000CANnaAAH
18-00511096
Service Request Number: 18-00511096 • Address: 1400 S TYLER ST, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00511096
Address
1400 S TYLER ST, DALLAS, 75224
City Council District
1
Department
Public Works
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T20:29:41.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T20:29:41.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73174010108916000,-96.83786371331311000)
Unique Key
500t000000CAOxqAAH
18-00508448
Service Request Number: 18-00508448 • Address: 1500 E ELMORE AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00508448
Address
1500 E ELMORE AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:29:52.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T20:29:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71695516638385500,-96.80310687336622000)
Unique Key
500t000000CAJTCAA5
18-00508452
Service Request Number: 18-00508452 • Address: 649 ELSTON DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00508452
Address
649 ELSTON DR, DALLAS, 75232
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:32:25.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T20:32:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67029304823887500,-96.83307496600700000)
Unique Key
500t000000CAJTbAAP
18-00508454
Service Request Number: 18-00508454 • Address: 10219 SAN JUAN AVE, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00508454
Address
10219 SAN JUAN AVE, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:33:07.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T20:33:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83238091281536000,-96.67906764426158000)
Unique Key
500t000000CAJTvAAP
18-00508455
Service Request Number: 18-00508455 • Address: 4337 MILL CREEK RD, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00508455
Address
4337 MILL CREEK RD, DALLAS, 75244
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:33:14.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T20:33:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92025261708392500,-96.83616009096991000)
Unique Key
500t000000CAJU0AAP
18-00508456
Service Request Number: 18-00508456 • Address: 8845 BRILEY DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00508456
Address
8845 BRILEY DR, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:33:15.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T20:33:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73256776338297000,-96.66795265227667000)
Unique Key
500t000000CAJU5AAP
18-00508457
Service Request Number: 18-00508457 • Address: 2006 MCMILLAN AVE, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00508457
Address
2006 MCMILLAN AVE, DALLAS, 75206
City Council District
2
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:33:23.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T20:33:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.81465069665578000,-96.77468599460930000)
Unique Key
500t000000CAJUAAA5
18-00508459
Service Request Number: 18-00508459 • Address: 2906 POINSETTIA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00508459
Address
2906 POINSETTIA DR, DALLAS, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:34:01.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-01T20:34:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72441097804105000,-96.86899262321860000)
Unique Key
500t000000CAJUPAA5
18-00508460
Service Request Number: 18-00508460 • Address: 3524 ODESSA ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00508460
Address
3524 ODESSA ST, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:34:34.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T20:34:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78532945805985000,-96.90131627788303000)
Unique Key
500t000000CAJUUAA5
18-00508461
Service Request Number: 18-00508461 • Address: 5414 MELROSE AVE, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00508461
Address
5414 MELROSE AVE, DALLAS, 75206
City Council District
2
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:35:00.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T20:35:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.81529656069341000,-96.77673472210532000)
Unique Key
500t000000CAJUZAA5
18-00508462
Service Request Number: 18-00508462 • Address: 6714 CAULFIELD DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00508462
Address
6714 CAULFIELD DR, DALLAS, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:37:45.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-01T20:37:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98164038422020000,-96.79178462067847000)
Unique Key
500t000000CAJUjAAP
18-00508463
Service Request Number: 18-00508463 • Address: 15818 RANCHITA DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00508463
Address
15818 RANCHITA DR, DALLAS, 75248
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:38:30.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-01T20:38:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96335036935387000,-96.80236887651175000)
Unique Key
500t000000CAJUoAAP
18-00508464
Service Request Number: 18-00508464 • Address: 8845 BRILEY DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00508464
Address
8845 BRILEY DR, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:41:37.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T20:41:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73256776338297000,-96.66795265227667000)
Unique Key
500t000000CAJUtAAP
18-00508466
Service Request Number: 18-00508466 • Address: 821 PAVILLION ST, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00508466
Address
821 PAVILLION ST, DALLAS, 75204
City Council District
14
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:46:39.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-01T20:46:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79251368226049000,-96.78813052519108000)
Unique Key
500t000000CAJV3AAP
18-00508467
Service Request Number: 18-00508467 • Address: 2861 POINSETTIA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00508467
Address
2861 POINSETTIA DR, DALLAS, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T20:47:01.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T20:47:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72451625009493600,-96.86778247220687000)
Unique Key
500t000000CAJV8AAP
18-00508469
Service Request Number: 18-00508469 • Address: 15818 RANCHITA DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00508469
Address
15818 RANCHITA DR, DALLAS, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-09T00:59:00.000
Status
Closed
Created Date
2018-10-01T20:47:30.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-01T20:47:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96335036935387000,-96.80236887651175000)
Unique Key
500t000000CAJVIAA5
18-00508472
Service Request Number: 18-00508472 • Address: 1818 BROWDER ST, DALLAS, 75215 • City Council District: 2
Service Request Number
18-00508472
Address
1818 BROWDER ST, DALLAS, 75215
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:48:08.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-01T20:48:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76864390283718000,-96.78842080114520000)
Unique Key
500t000000CAJVXAA5
18-00508475
Service Request Number: 18-00508475 • Address: 4047 VALLEY RIDGE RD, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00508475
Address
4047 VALLEY RIDGE RD, DALLAS, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T20:59:17.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-01T20:59:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87717235585309000,-96.84441824231236000)
Unique Key
500t000000CAJWBAA5
18-00508477
Service Request Number: 18-00508477 • Address: 3210 EDD RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00508477
Address
3210 EDD RD, DALLAS, 75253
City Council District
8
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:05:09.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-01T21:05:09.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66435945705794000,-96.62263036504122000)
Unique Key
500t000000CAJWaAAP
18-00508478
Service Request Number: 18-00508478 • Address: BOB O LINK DR & WILLIAMSON RD, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00508478
Address
BOB O LINK DR & WILLIAMSON RD, DALLAS, 75214
City Council District
9
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:07:41.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-01T21:07:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83339813456533000,-96.73841732462282000)
Unique Key
500t000000CAJWfAAP
18-00508480
Service Request Number: 18-00508480 • Address: 512 S BRIGHTON AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00508480
Address
512 S BRIGHTON AVE, DALLAS, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:19:24.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T21:19:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74114955280441000,-96.85027430419385000)
Unique Key
500t000000CAJXOAA5
18-00508481
Service Request Number: 18-00508481 • Address: DELMAR AVE & GOODWIN AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00508481
Address
DELMAR AVE & GOODWIN AVE, DALLAS, 75206
City Council District
14
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:22:16.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-01T21:22:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82385970425806000,-96.76580158533952000)
Unique Key
500t000000CAJXTAA5
18-00508484
Service Request Number: 18-00508484 • Address: 7207 HAZEL RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00508484
Address
7207 HAZEL RD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:31:56.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T21:31:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73059623102941600,-96.69814977202721000)
Unique Key
500t000000CAJY2AAP
18-00508485
Service Request Number: 18-00508485 • Address: CHURCH RD & WHITE ROCK TRL, DALLAS, 75231 • City Council District: 10
Service Request Number
18-00508485
Address
CHURCH RD & WHITE ROCK TRL, DALLAS, 75231
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:36:06.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T21:36:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88606664427671000,-96.73062079812847000)
Unique Key
500t000000CAJYCAA5
18-00508486
Service Request Number: 18-00508486 • Address: 9003 PIPER LN, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00508486
Address
9003 PIPER LN, DALLAS, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:37:20.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T21:37:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81531726290709000,-96.67874396899309000)
Unique Key
500t000000CAJYHAA5
18-00508487
Service Request Number: 18-00508487 • Address: 7720 MCCALLUM BLVD, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00508487
Address
7720 MCCALLUM BLVD, DALLAS, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:38:37.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T21:38:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98782609254862000,-96.77395727190675000)
Unique Key
500t000000CAJYMAA5
18-00508488
Service Request Number: 18-00508488 • Address: PARRY AVE & FLETCHER ST, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00508488
Address
PARRY AVE & FLETCHER ST, DALLAS, 75223
City Council District
2
Department
Public Works
Service Request Type
Objects Dropped in Inlet - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:38:46.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T21:38:46.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78456580739146600,-96.76452377457942000)
Unique Key
500t000000CAJYRAA5
18-00508489
Service Request Number: 18-00508489 • Address: 500 S ST AUGUSTINE DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00508489
Address
500 S ST AUGUSTINE DR, DALLAS, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:39:22.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T21:39:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70417989786119500,-96.65704196956173000)
Unique Key
500t000000CAJYWAA5
18-00508492
Service Request Number: 18-00508492 • Address: N BECKLEY AVE & E DAVIS ST, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00508492
Address
N BECKLEY AVE & E DAVIS ST, DALLAS, 75203
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign - Other Dispatch - TRN
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:41:29.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T21:41:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74942889101963000,-96.82289511633505000)
Unique Key
500t000000CAJXoAAP
18-00508493
Service Request Number: 18-00508493 • Address: 5350 HARRY HINES BLVD, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00508493
Address
5350 HARRY HINES BLVD, DALLAS, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T21:41:39.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T21:41:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81326493642329500,-96.83880708715552000)
Unique Key
500t000000CAJYqAAP
18-00508494
Service Request Number: 18-00508494 • Address: 4059 SOUTH BETTER DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00508494
Address
4059 SOUTH BETTER DR, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:42:51.000
Updated Date
2020-01-27T03:59:12.000
Closed Date
2018-10-01T21:42:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88454671900741000,-96.84272490711565000)
Unique Key
500t000000CAJZ0AAP
18-00508498
Service Request Number: 18-00508498 • Address: 8320 SUMMERSET DR, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00508498
Address
8320 SUMMERSET DR, DALLAS, 75249
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:45:08.000
Updated Date
2020-01-27T03:58:29.000
Closed Date
2018-10-01T21:45:08.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64405780615301000,-96.96592114976524000)
Unique Key
500t000000CAJZ6AAP
18-00508500
Service Request Number: 18-00508500 • Address: 5600 ROSS AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00508500
Address
5600 ROSS AVE, DALLAS, 75206
City Council District
14
Department
Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:45:42.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T21:45:42.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81109532103701000,-96.76934645589170000)
Unique Key
500t000000CAJZPAA5
18-00508501
Service Request Number: 18-00508501 • Address: 641 ODENEAL ST, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00508501
Address
641 ODENEAL ST, DALLAS, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Markings - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-16T00:59:00.000
Status
Closed
Created Date
2018-10-01T21:47:00.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T21:47:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72241140136324600,-96.67073397722868000)
Unique Key
500t000000CAJZUAA5
18-00508832
Service Request Number: 18-00508832 • Address: 641 ODENEAL ST, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00508832
Address
641 ODENEAL ST, DALLAS, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2019-01-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T21:47:00.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T21:47:00.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72241140136324600,-96.67073397722868000)
Unique Key
500t000000CAKRgAAP
18-00508502
Service Request Number: 18-00508502 • Address: HI LINE DR & N STEMMONS ACRD W, DALLAS, 75207 • City Council District: 6
Service Request Number
18-00508502
Address
HI LINE DR & N STEMMONS ACRD W, DALLAS, 75207
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn
Ert Estimated Response Time
7 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:49:26.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T21:49:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79443344764753000,-96.81525115732346000)
Unique Key
500t000000CAJZeAAP
18-00508505
Service Request Number: 18-00508505 • Address: 10208 CRESTOVER DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00508505
Address
10208 CRESTOVER DR, DALLAS, 75229
City Council District
13
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-01T21:57:27.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-01T21:57:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88498705307526400,-96.84971251548401000)
Unique Key
500t000000CAJZyAAP
18-00508509
Service Request Number: 18-00508509 • Address: 7064 IRONGATE LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00508509
Address
7064 IRONGATE LN, DALLAS, 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T22:00:19.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T22:00:19.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83152388127125000,-96.73795347528323000)
Unique Key
500t000000CAJaXAAX
18-00508510
Service Request Number: 18-00508510 • Address: 1415 PADGITT AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00508510
Address
1415 PADGITT AVE, DALLAS, 75203
City Council District
4
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T22:01:20.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-01T22:01:20.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74114646822388000,-96.80134341597515000)
Unique Key
500t000000CAJacAAH
18-00508511
Service Request Number: 18-00508511 • Address: FERGUSON RD & SAMUELL BLVD, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00508511
Address
FERGUSON RD & SAMUELL BLVD, DALLAS, 75228
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T22:02:08.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-01T22:02:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79320783264801500,-96.72436795694415000)
Unique Key
500t000000CAJahAAH
18-00508514
Service Request Number: 18-00508514 • Address: 5743 MARQUITA AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00508514
Address
5743 MARQUITA AVE, DALLAS, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T22:10:55.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-01T22:10:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82610812420056000,-96.76922135817482000)
Unique Key
500t000000CAJbGAAX
18-00508516
Service Request Number: 18-00508516 • Address: 6108 ABRAMS RD, DALLAS, 75231 • City Council District: 9
Service Request Number
18-00508516
Address
6108 ABRAMS RD, DALLAS, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-11-06T00:59:00.000
Status
Closed
Created Date
2018-10-01T22:12:02.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T22:12:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85891980977960000,-96.74687734793610000)
Unique Key
500t000000CAJbQAAX
18-00508519
Service Request Number: 18-00508519 • Address: 3950 SPRING AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00508519
Address
3950 SPRING AVE, DALLAS, 75210
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T22:15:47.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T22:15:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77045761772766500,-96.74705070103464000)
Unique Key
500t000000CAJbfAAH
18-00508520
Service Request Number: 18-00508520 • Address: 6934 LA VISTA DR, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00508520
Address
6934 LA VISTA DR, DALLAS, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Noise Pollution Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-01T22:16:01.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-01T22:16:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81113054408425000,-96.74043238356023000)
Unique Key
500t000000CAJbkAAH
18-00508521
Service Request Number: 18-00508521 • Address: E LAKEVIEW DR & VERMONT AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00508521
Address
E LAKEVIEW DR & VERMONT AVE, DALLAS, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Sign - Knockdown
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T22:18:42.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T22:18:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72813447446602000,-96.81922390872384000)
Unique Key
500t000000CAJbuAAH
18-00508522
Service Request Number: 18-00508522 • Address: 4540 BRIAR OAKS CIR, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00508522
Address
4540 BRIAR OAKS CIR, DALLAS, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-01T22:24:09.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T22:24:09.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99848824407797000,-96.81922044066373000)
Unique Key
500t000000CAJc9AAH
18-00508523
Service Request Number: 18-00508523 • Address: E LAKEVIEW DR & VERMONT AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00508523
Address
E LAKEVIEW DR & VERMONT AVE, DALLAS, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T22:25:16.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T22:25:16.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
System
Lat Long Value
(32.72807741567071000,-96.81958168470057000)
Unique Key
500t000000CAJcEAAX
18-00508524
Service Request Number: 18-00508524 • Address: BONNIE VIEW RD & E ILLINOIS AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00508524
Address
BONNIE VIEW RD & E ILLINOIS AVE, DALLAS, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T22:28:48.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-01T22:28:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71640753466650000,-96.77689494208408000)
Unique Key
500t000000CAJcJAAX
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