311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00508109
Service Request Number: 18-00508109 • Address: 1716 CHATTANOOGA PL, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00508109
Address
1716 CHATTANOOGA PL, DALLAS, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:18:36.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T17:18:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81662370686058000,-96.85329264997537000)
Unique Key
500t000000CPZmhAAH
18-00508111
Service Request Number: 18-00508111 • Address: 1437 ASHVIEW CIR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00508111
Address
1437 ASHVIEW CIR, DALLAS, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:20:07.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-01T17:20:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73677177311796000,-96.71270405640291000)
Unique Key
500t000000CPZnpAAH
18-00508112
Service Request Number: 18-00508112 • Address: 818 N RAVINIA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00508112
Address
818 N RAVINIA DR, DALLAS, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:20:08.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-01T17:20:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75161177969582000,-96.87002926966036000)
Unique Key
500t000000CPZnuAAH
18-00508114
Service Request Number: 18-00508114 • Address: 522 MARSHALLDELL AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00508114
Address
522 MARSHALLDELL AVE, DALLAS, 75211
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:21:27.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T17:21:27.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74094089211451000,-96.87275974859962000)
Unique Key
500t000000CPZosAAH
18-00508119
Service Request Number: 18-00508119 • Address: 6200 LEMMON AVE, DALLAS, 75209 • City Council District: 2
Service Request Number
18-00508119
Address
6200 LEMMON AVE, DALLAS, 75209
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T17:25:30.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-01T17:25:30.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83382260709020000,-96.82943805863958000)
Unique Key
500t000000CPZrmAAH
18-00508120
Service Request Number: 18-00508120 • Address: 2616 SHARON ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00508120
Address
2616 SHARON ST, DALLAS, 75211
City Council District
1
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:26:01.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-01T17:26:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73010252891052000,-96.86189071364876000)
Unique Key
500t000000CPZrrAAH
18-00508121
Service Request Number: 18-00508121 • Address: 1400 MARILLA ST, DALLAS, 75201 • City Council District: 2
Service Request Number
18-00508121
Address
1400 MARILLA ST, DALLAS, 75201
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:26:09.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T17:26:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.77632843126363600,-96.79819894777744000)
Unique Key
500t000000CPZs1AAH
18-00508123
Service Request Number: 18-00508123 • Address: 9428 OVERLAKE DR, DALLAS, 75220 • City Council District: 2
Service Request Number
18-00508123
Address
9428 OVERLAKE DR, DALLAS, 75220
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:26:40.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T17:26:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85747023831248000,-96.86694965825016000)
Unique Key
500t000000CPZsGAAX
18-00508124
Service Request Number: 18-00508124 • Address: 5561 ANDALUSIA AVE, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00508124
Address
5561 ANDALUSIA AVE, DALLAS, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:27:35.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T17:27:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95613111113717000,-96.81424147045033000)
Unique Key
500t000000CPZtEAAX
18-00508127
Service Request Number: 18-00508127 • Address: 2743 ANN ARBOR AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00508127
Address
2743 ANN ARBOR AVE, DALLAS, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:29:48.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T17:29:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70262032273193000,-96.77555495306443000)
Unique Key
500t000000CPZuqAAH
18-00508132
Service Request Number: 18-00508132 • Address: 8309 MADRAS DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00508132
Address
8309 MADRAS DR, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:32:01.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T17:32:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72657441170198000,-96.67714334725268000)
Unique Key
500t000000CPZwIAAX
18-00508135
Service Request Number: 18-00508135 • Address: 6457 DAY ST, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00508135
Address
6457 DAY ST, DALLAS, 75227
City Council District
5
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:33:39.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T17:33:39.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76850126131974000,-96.71001712407609000)
Unique Key
500t000000CPZxVAAX
18-00508138
Service Request Number: 18-00508138 • Address: 2606 HEATHERWOOD DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00508138
Address
2606 HEATHERWOOD DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:35:39.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T17:35:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82154191949759000,-96.68752017097810000)
Unique Key
500t000000CPZyTAAX
18-00508146
Service Request Number: 18-00508146 • Address: 4215 MIDDLETON RD, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00508146
Address
4215 MIDDLETON RD, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:40:18.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-01T17:40:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88500320286102000,-96.83771198808483000)
Unique Key
500t000000CPa1XAAT
18-00508148
Service Request Number: 18-00508148 • Address: 5509 HUDSON ST, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00508148
Address
5509 HUDSON ST, DALLAS, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:42:22.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-01T17:42:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81012715671118000,-96.77009076055651000)
Unique Key
500t000000CPa2QAAT
18-00508150
Service Request Number: 18-00508150 • Address: 12061 BELLAFONTE DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00508150
Address
12061 BELLAFONTE DR, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:42:54.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T17:42:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91242245067308400,-96.76172953150413000)
Unique Key
500t000000CPa34AAD
18-00508151
Service Request Number: 18-00508151 • Address: 3929 ST CHRISTOPHER LN • City Council District: 12
Service Request Number
18-00508151
Address
3929 ST CHRISTOPHER LN
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:43:28.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T17:43:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99305000000000000,-96.84445000000000000)
Unique Key
500t000000CPa3YAAT
18-00508152
Service Request Number: 18-00508152 • Address: 122 N BARNETT AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00508152
Address
122 N BARNETT AVE, DALLAS, 75211
City Council District
1
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-01T00:59:00.000
Status
Closed
Created Date
2018-10-01T17:44:33.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T17:44:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74553603404219000,-96.87134988820328000)
Unique Key
500t000000CPa4CAAT
18-00557620
Service Request Number: 18-00557620 • Address: 122 N BARNETT AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00557620
Address
122 N BARNETT AVE, DALLAS, 75211
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T17:44:33.000
Updated Date
2020-01-27T04:25:32.000
Closed Date
2018-10-01T17:44:33.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74553603404219000,-96.87134988820328000)
Unique Key
500t000000CBwzZAAT
18-00508155
Service Request Number: 18-00508155 • Address: 8205 FOREST LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00508155
Address
8205 FOREST LN, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:46:48.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-01T17:46:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90937355263423000,-96.76290752597237000)
Unique Key
500t000000CPa6IAAT
18-00508157
Service Request Number: 18-00508157 • Address: S R L THORNTON FWY & S EWING AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00508157
Address
S R L THORNTON FWY & S EWING AVE, DALLAS, 75203
City Council District
4
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:50:15.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T17:50:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74516600543935000,-96.81270525175766000)
Unique Key
500t000000CPa8YAAT
18-00508159
Service Request Number: 18-00508159 • Address: 4214 MT ROYAL ST, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00508159
Address
4214 MT ROYAL ST, DALLAS, 75211
City Council District
3
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:51:42.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-01T17:51:42.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74689587685594000,-96.88856300101119000)
Unique Key
500t000000CPa9gAAD
18-00508160
Service Request Number: 18-00508160 • Address: 7927 GLADE HILL CT, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00508160
Address
7927 GLADE HILL CT, DALLAS, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:52:13.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T17:52:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80633778612927000,-96.72055515780345000)
Unique Key
500t000000CPa9vAAD
18-00508161
Service Request Number: 18-00508161 • Address: E 12TH ST & S EWING AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00508161
Address
E 12TH ST & S EWING AVE, DALLAS, 75203
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-06T00:59:00.000
Status
Closed
Created Date
2018-10-01T17:52:42.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T17:52:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74415530416423000,-96.81271373681170000)
Unique Key
500t000000CPaAPAA1
18-00523879
Service Request Number: 18-00523879 • Address: E 12TH ST & S EWING AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00523879
Address
E 12TH ST & S EWING AVE, DALLAS, 75203
City Council District
4
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T17:52:42.000
Updated Date
2020-01-27T04:16:07.000
Closed Date
2018-10-01T17:52:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74415530416423000,-96.81271373681170000)
Unique Key
500t000000CAuAyAAL
18-00508162
Service Request Number: 18-00508162 • Address: 2411 DOUGLAS AVE, DALLAS, 75219 • City Council District: 2
Service Request Number
18-00508162
Address
2411 DOUGLAS AVE, DALLAS, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-11-06T00:59:00.000
Status
Closed
Created Date
2018-10-01T17:53:04.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-01T17:53:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80702204123616600,-96.81997927802529000)
Unique Key
500t000000CPaAjAAL
18-00508163
Service Request Number: 18-00508163 • Address: 642 RYAN RD, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00508163
Address
642 RYAN RD, DALLAS, 75224
City Council District
4
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:54:26.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T17:54:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71008793830190000,-96.83315695806675000)
Unique Key
500t000000CPaBIAA1
18-00508166
Service Request Number: 18-00508166 • Address: LUCKY ST & TRACY RD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00508166
Address
LUCKY ST & TRACY RD, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:55:42.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T17:55:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67526225951904500,-96.77664206404704000)
Unique Key
500t000000CPaCVAA1
18-00508167
Service Request Number: 18-00508167 • Address: 800 W 8TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00508167
Address
800 W 8TH ST, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:56:35.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T17:56:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74803590918736500,-96.83581753452208000)
Unique Key
500t000000CPaD9AAL
18-00508168
Service Request Number: 18-00508168 • Address: ASTER ST & PIERCE ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00508168
Address
ASTER ST & PIERCE ST, DALLAS, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Parking Unapproved Surface - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:56:49.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T17:56:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73552919710866000,-96.86656352606420000)
Unique Key
500t000000CPaDTAA1
18-00508171
Service Request Number: 18-00508171 • Address: 1512 CHERRYCREST LN, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00508171
Address
1512 CHERRYCREST LN, DALLAS, 75228
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:58:50.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-01T17:58:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80829776428380000,-96.69014140120889000)
Unique Key
500t000000CPaEqAAL
18-00508173
Service Request Number: 18-00508173 • Address: 1703 EUGENE ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00508173
Address
1703 EUGENE ST, DALLAS, 75215
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:59:19.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T17:59:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75403044417668000,-96.76773914872877000)
Unique Key
500t000000CPaEwAAL
18-00508177
Service Request Number: 18-00508177 • Address: GREENVILLE AVE & E LOVERS LN, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00508177
Address
GREENVILLE AVE & E LOVERS LN, DALLAS, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:03:17.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T18:03:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85114845073755400,-96.76979803589258000)
Unique Key
500t000000CPaHfAAL
18-00508178
Service Request Number: 18-00508178 • Address: 11037 DUNAWAY DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00508178
Address
11037 DUNAWAY DR, DALLAS, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:04:02.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T18:04:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84467102912272000,-96.65784959628607000)
Unique Key
500t000000CPaI9AAL
18-00508181
Service Request Number: 18-00508181 • Address: E R L THORNTON FWY & ST FRANCIS AVE, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00508181
Address
E R L THORNTON FWY & ST FRANCIS AVE, DALLAS, 75228
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:04:55.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T18:04:55.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
System
Lat Long Value
(32.79578082116271500,-96.69205727572393000)
Unique Key
500t000000CPaITAA1
18-00508183
Service Request Number: 18-00508183 • Address: 940 E LEDBETTER DR, DALLAS, 75216 • City Council District: 3
Service Request Number
18-00508183
Address
940 E LEDBETTER DR, DALLAS, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:06:04.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T18:06:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68360970284006000,-96.81056273256766000)
Unique Key
500t000000CPaJCAA1
18-00508184
Service Request Number: 18-00508184 • Address: 2918 SHOREWOOD DR, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00508184
Address
2918 SHOREWOOD DR, DALLAS, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:06:11.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T18:06:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81767522776090000,-96.66493668643984000)
Unique Key
500t000000CPaJMAA1
18-00508185
Service Request Number: 18-00508185 • Address: 3614 GLENHAVEN BLVD, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00508185
Address
3614 GLENHAVEN BLVD, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:06:52.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-01T18:06:52.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72919948632446000,-96.87956599150958000)
Unique Key
500t000000CPaJXAA1
18-00508186
Service Request Number: 18-00508186 • Address: 5115 OAK SHADOW CT, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00508186
Address
5115 OAK SHADOW CT, DALLAS, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:07:55.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-01T18:07:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99760311169752000,-96.81951966733946000)
Unique Key
500t000000CPaKKAA1
18-00508187
Service Request Number: 18-00508187 • Address: 2025 LAGOW ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00508187
Address
2025 LAGOW ST, DALLAS, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T18:08:06.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-01T18:08:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77635629462487500,-96.75186276411780000)
Unique Key
500t000000CPaKPAA1
18-00508188
Service Request Number: 18-00508188 • Address: 2407 GOOCH ST, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00508188
Address
2407 GOOCH ST, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:09:41.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T18:09:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67132334032110000,-96.78098246281469000)
Unique Key
500t000000CPaLSAA1
18-00508190
Service Request Number: 18-00508190 • Address: 10050 NEOSHO DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00508190
Address
10050 NEOSHO DR, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:09:48.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T18:09:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73726608232231400,-96.65019511183597000)
Unique Key
500t000000CPaLcAAL
18-00508191
Service Request Number: 18-00508191 • Address: 1968 EUCLID ST, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00508191
Address
1968 EUCLID ST, DALLAS, 75206
City Council District
2
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T18:10:24.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T18:10:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81417190604994000,-96.77348930227585000)
Unique Key
500t000000CPaMBAA1
18-00508192
Service Request Number: 18-00508192 • Address: 2997 NORTH BEND DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00508192
Address
2997 NORTH BEND DR, DALLAS, 75229
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:10:35.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T18:10:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90792943933563000,-96.87883759196290000)
Unique Key
500t000000CPaMGAA1
18-00508193
Service Request Number: 18-00508193 • Address: 2418 PALL MALL AVE, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00508193
Address
2418 PALL MALL AVE, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:11:12.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T18:11:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67185844227449000,-96.78162643543816000)
Unique Key
500t000000CPaMVAA1
18-00508198
Service Request Number: 18-00508198 • Address: ASTER ST & SUPERIOR ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00508198
Address
ASTER ST & SUPERIOR ST, DALLAS, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:14:10.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-01T18:14:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73579169925476000,-96.86353706202696000)
Unique Key
500t000000CPaOlAAL
18-00518673
Service Request Number: 18-00518673 • Address: ASTER ST & SUPERIOR ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00518673
Address
ASTER ST & SUPERIOR ST, DALLAS, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T18:14:10.000
Updated Date
2020-01-27T04:00:07.000
Closed Date
2018-10-01T18:14:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73579169925476000,-96.86353706202696000)
Unique Key
500t000000CAdfDAAT
18-00508204
Service Request Number: 18-00508204 • Address: 1615 HANSBORO AVE, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00508204
Address
1615 HANSBORO AVE, DALLAS, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:17:29.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T18:17:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71577235260253500,-96.84645994635943000)
Unique Key
500t000000CPaQSAA1
18-00508203
Service Request Number: 18-00508203 • Address: 3519 GLENHAVEN BLVD, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00508203
Address
3519 GLENHAVEN BLVD, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:17:29.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-01T18:17:29.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72930421020523500,-96.87838559868558000)
Unique Key
500t000000CPaLiAAL
18-00508205
Service Request Number: 18-00508205 • Address: 626 VALENCIA ST, DALLAS, 75223 • City Council District: 14
Service Request Number
18-00508205
Address
626 VALENCIA ST, DALLAS, 75223
City Council District
14
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T18:18:02.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T18:18:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80383877624925000,-96.74503505367947000)
Unique Key
500t000000CPaQmAAL