311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
18-00508014
Service Request Number: 18-00508014 • Address: 1521 N COCKRELL HILL RD, DALLAS, 75211 • City Council District: 6
Service Request Number
18-00508014
Address
1521 N COCKRELL HILL RD, DALLAS, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-11-06T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:53:58.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T16:53:58.000
Outcome
Investigation Complete
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.76351617126012000,-96.89552096019430000)
Unique Key
500t000000CPZRjAAP
18-00508022
Service Request Number: 18-00508022 • Address: 12802 WHISPERING HILLS DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00508022
Address
12802 WHISPERING HILLS DR, DALLAS, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:55:16.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-01T16:55:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92160381348657000,-96.70897740836031000)
Unique Key
500t000000CPZTGAA5
18-00508025
Service Request Number: 18-00508025 • Address: 3728 WHITEHALL DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00508025
Address
3728 WHITEHALL DR, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:55:40.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T16:55:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90119344762238000,-96.85473791333854000)
Unique Key
500t000000CPZTkAAP
18-00508026
Service Request Number: 18-00508026 • Address: 1700 ARGENTIA DR, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00508026
Address
1700 ARGENTIA DR, DALLAS, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:56:10.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T16:56:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72782077338782000,-96.82744448172238000)
Unique Key
500t000000CPZTuAAP
18-00508027
Service Request Number: 18-00508027 • Address: 5252 EL TORRO ST, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00508027
Address
5252 EL TORRO ST, DALLAS, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:56:20.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T16:56:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68621819555609000,-96.91438727804722000)
Unique Key
500t000000CPZU9AAP
18-00487571
Service Request Number: 18-00487571 • Address: N PRAIRIE CREEK RD & MILITARY PKWY • City Council District: 7
Service Request Number
18-00487571
Address
N PRAIRIE CREEK RD & MILITARY PKWY
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:56:25.000
Updated Date
2019-03-31T04:39:34.000
Closed Date
2018-10-01T16:56:25.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76846000000000000,-96.66559000000000000)
Unique Key
500t000000GBGKCAA5
18-00508029
Service Request Number: 18-00508029 • Address: 522 MARSHALLDELL AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00508029
Address
522 MARSHALLDELL AVE, DALLAS, 75211
City Council District
1
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:56:28.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T16:56:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74094089211451000,-96.87275974859962000)
Unique Key
500t000000CPZUOAA5
18-00508030
Service Request Number: 18-00508030 • Address: 6722 VICTORIA AVE, DALLAS, 75209 • City Council District: 2
Service Request Number
18-00508030
Address
6722 VICTORIA AVE, DALLAS, 75209
City Council District
2
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:56:31.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T16:56:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83991635622102000,-96.83114188749238000)
Unique Key
500t000000CPZUYAA5
18-00508032
Service Request Number: 18-00508032 • Address: 2243 BERGSTROM DR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00508032
Address
2243 BERGSTROM DR, DALLAS, 75227
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:56:40.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T16:56:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75171757268832000,-96.68867339500906000)
Unique Key
500t000000CPZUnAAP
18-00508033
Service Request Number: 18-00508033 • Address: 6618 ASCOT LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00508033
Address
6618 ASCOT LN, DALLAS, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:56:50.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-01T16:56:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85239245722279000,-96.74395460354293000)
Unique Key
500t000000CPZV2AAP
18-00508036
Service Request Number: 18-00508036 • Address: 8025 FOREST LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00508036
Address
8025 FOREST LN, DALLAS, 75243
City Council District
10
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:57:29.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T16:57:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90940092381927000,-96.76722141936945000)
Unique Key
500t000000CPZVWAA5
18-00523087
Service Request Number: 18-00523087 • Address: 8025 FOREST LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00523087
Address
8025 FOREST LN, DALLAS, 75243
City Council District
10
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T16:57:29.000
Updated Date
2020-01-27T04:16:39.000
Closed Date
2018-10-01T16:57:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90940092381927000,-96.76722141936945000)
Unique Key
500t000000CAlijAAD
18-00508040
Service Request Number: 18-00508040 • Address: 423 S WAVERLY DR, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00508040
Address
423 S WAVERLY DR, DALLAS, 75208
City Council District
1
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:58:25.000
Updated Date
2020-01-27T03:59:19.000
Closed Date
2018-10-01T16:58:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74202698829916000,-96.84916964987278000)
Unique Key
500t000000CPZWKAA5
18-00508041
Service Request Number: 18-00508041 • Address: 2520 W NORTHWEST HWY, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00508041
Address
2520 W NORTHWEST HWY, DALLAS, 75220
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:58:31.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-01T16:58:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85804612759093000,-96.88040823458728000)
Unique Key
500t000000CPZWPAA5
18-00508044
Service Request Number: 18-00508044 • Address: 108 E ELMORE AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00508044
Address
108 E ELMORE AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:59:01.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-01T16:59:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71677891240912600,-96.82247098707276000)
Unique Key
500t000000CPZWtAAP
18-00508045
Service Request Number: 18-00508045 • Address: 3023 DUSTY OAK DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00508045
Address
3023 DUSTY OAK DR, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:59:16.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T16:59:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76388830920943000,-96.66771453347017000)
Unique Key
500t000000CPZXDAA5
18-00487327
Service Request Number: 18-00487327 • Address: JAMES TEMPLE DR & NOEL RD • City Council District: 11
Service Request Number
18-00487327
Address
JAMES TEMPLE DR & NOEL RD
City Council District
11
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:00:26.000
Updated Date
2019-03-31T04:39:34.000
Closed Date
2018-10-01T17:00:26.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92915000000000000,-96.81799000000000000)
Unique Key
500t000000GBGC6AAP
18-00508051
Service Request Number: 18-00508051 • Address: 6213 PETAIN AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00508051
Address
6213 PETAIN AVE, DALLAS, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T17:00:29.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T17:00:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77733586406342000,-96.71086687080815000)
Unique Key
500t000000CPZYaAAP
18-00517024
Service Request Number: 18-00517024 • Address: 6213 PETAIN AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00517024
Address
6213 PETAIN AVE, DALLAS, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T17:00:29.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-01T17:00:29.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77733586406342000,-96.71086687080815000)
Unique Key
500t000000CAagwAAD
18-00508053
Service Request Number: 18-00508053 • Address: 522 MARSHALLDELL AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00508053
Address
522 MARSHALLDELL AVE, DALLAS, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Parking Unapproved Surface - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:00:38.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-01T17:00:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74094089211451000,-96.87275974859962000)
Unique Key
500t000000CPZYuAAP
18-00508055
Service Request Number: 18-00508055 • Address: 4500 N CENTRAL EXPY, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00508055
Address
4500 N CENTRAL EXPY, DALLAS, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:00:58.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T17:00:58.000
Outcome
Work Completed
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.82039727966046000,-96.78658534515990000)
Unique Key
500t000000CPZZJAA5
18-00508059
Service Request Number: 18-00508059 • Address: 6362 LATTA ST, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00508059
Address
6362 LATTA ST, DALLAS, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T17:01:47.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T17:01:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76599346834063000,-96.71212791198370000)
Unique Key
500t000000CPZa2AAH
18-00517774
Service Request Number: 18-00517774 • Address: 6362 LATTA ST, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00517774
Address
6362 LATTA ST, DALLAS, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T17:01:47.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-01T17:01:47.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76599346834063000,-96.71212791198370000)
Unique Key
500t000000CAc9fAAD
18-00508062
Service Request Number: 18-00508062 • Address: 2501 BARLOW AVE, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00508062
Address
2501 BARLOW AVE, DALLAS, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:02:17.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T17:02:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71603416952428500,-96.85971585070298000)
Unique Key
500t000000CPZabAAH
18-00508065
Service Request Number: 18-00508065 • Address: 6436 HOLLIS AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00508065
Address
6436 HOLLIS AVE, DALLAS, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:03:01.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-01T17:03:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76736891731231000,-96.71003728450220000)
Unique Key
500t000000CPZb0AAH
18-00508066
Service Request Number: 18-00508066 • Address: 8917 VISTA VIEW DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00508066
Address
8917 VISTA VIEW DR, DALLAS, 75243
City Council District
10
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:03:18.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T17:03:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90279345559930000,-96.74817094125764000)
Unique Key
500t000000CPZbKAAX
18-00508067
Service Request Number: 18-00508067 • Address: 8662 PARK LN, DALLAS, 75231 • City Council District: 13
Service Request Number
18-00508067
Address
8662 PARK LN, DALLAS, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:03:33.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-01T17:03:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86980446514168400,-96.75293229476893000)
Unique Key
500t000000CPZbZAAX
18-00508070
Service Request Number: 18-00508070 • Address: 1719 W 10TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00508070
Address
1719 W 10TH ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-18T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:04:21.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T17:04:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74544434516772600,-96.84808152113750000)
Unique Key
500t000000CPZbtAAH
18-00530424
Service Request Number: 18-00530424 • Address: 1719 W 10TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00530424
Address
1719 W 10TH ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T17:04:21.000
Updated Date
2020-01-27T04:16:33.000
Closed Date
2018-10-01T17:04:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74544434516772600,-96.84808152113750000)
Unique Key
500t000000CB50DAAT
18-00516752
Service Request Number: 18-00516752 • Address: 2606 MIKE ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00516752
Address
2606 MIKE ST, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-04T11:43:55.000
Updated Date
2020-01-27T04:00:42.000
Closed Date
2018-10-04T11:43:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77530869066312000,-96.91386091102129000)
Unique Key
500t000000CAaC8AAL
18-00530418
Service Request Number: 18-00530418 • Address: 1719 W 10TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00530418
Address
1719 W 10TH ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T17:04:21.000
Updated Date
2020-01-27T04:16:23.000
Closed Date
2018-10-01T17:04:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74544434516772600,-96.84808152113750000)
Unique Key
500t000000CB4zKAAT
18-00537427
Service Request Number: 18-00537427 • Address: 1719 W 10TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00537427
Address
1719 W 10TH ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T17:04:21.000
Updated Date
2020-01-27T04:14:12.000
Closed Date
2018-10-01T17:04:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74544434516772600,-96.84808152113750000)
Unique Key
500t000000CBIdDAAX
18-00508071
Service Request Number: 18-00508071 • Address: 6307 PARKDALE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00508071
Address
6307 PARKDALE DR, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:04:27.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-01T17:04:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77161725493155000,-96.71121903457205000)
Unique Key
500t000000CPZc8AAH
18-00508073
Service Request Number: 18-00508073 • Address: 6315 PARKDALE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00508073
Address
6315 PARKDALE DR, DALLAS, 75227
City Council District
7
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T17:05:25.000
Updated Date
2020-01-27T03:59:24.000
Closed Date
2018-10-01T17:05:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77150409242431000,-96.71087234887062000)
Unique Key
500t000000CPZchAAH
18-00518120
Service Request Number: 18-00518120 • Address: 6315 PARKDALE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00518120
Address
6315 PARKDALE DR, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T17:05:25.000
Updated Date
2020-01-27T04:00:58.000
Closed Date
2018-10-01T17:05:25.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77150409242431000,-96.71087234887062000)
Unique Key
500t000000CAckgAAD
18-00508074
Service Request Number: 18-00508074 • Address: 3002 DUSTY OAK DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00508074
Address
3002 DUSTY OAK DR, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:05:41.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T17:05:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76356383422224600,-96.66758545135897000)
Unique Key
500t000000CPZd1AAH
18-00508076
Service Request Number: 18-00508076 • Address: 3611 MORRIS ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00508076
Address
3611 MORRIS ST, DALLAS, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:05:48.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T17:05:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78386361322878000,-96.87907739287085000)
Unique Key
500t000000CPZdGAAX
18-00508078
Service Request Number: 18-00508078 • Address: 2616 CLAYTON OAKS DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00508078
Address
2616 CLAYTON OAKS DR, DALLAS, 75227
City Council District
7
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:06:18.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T17:06:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75769813641721000,-96.64551405231650000)
Unique Key
500t000000CPZdkAAH
18-00508079
Service Request Number: 18-00508079 • Address: 8339 CRYSTALWOOD DR, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00508079
Address
8339 CRYSTALWOOD DR, DALLAS, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:06:19.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T17:06:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64883349501414500,-96.96662844388301000)
Unique Key
500t000000CPZdpAAH
18-00508080
Service Request Number: 18-00508080 • Address: 18501 GIBBONS DR, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00508080
Address
18501 GIBBONS DR, DALLAS, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:06:40.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T17:06:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00076677992755000,-96.83311784746022000)
Unique Key
500t000000CPZeYAAX
18-00508081
Service Request Number: 18-00508081 • Address: 3152 RENAISSANCE DR, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00508081
Address
3152 RENAISSANCE DR, DALLAS, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:06:57.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T17:06:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99525115946059000,-96.86408121129337000)
Unique Key
500t000000CPZenAAH
18-00508086
Service Request Number: 18-00508086 • Address: 8022 GREENHOLLOW LN, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00508086
Address
8022 GREENHOLLOW LN, DALLAS, 75240
City Council District
11
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:08:47.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-01T17:08:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93803418502524000,-96.76841334163231000)
Unique Key
500t000000CPZgPAAX
18-00508092
Service Request Number: 18-00508092 • Address: 2833 LEE ST, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00508092
Address
2833 LEE ST, DALLAS, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:12:08.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T17:12:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81646324887301000,-96.78682895847896000)
Unique Key
500t000000CPZiLAAX
18-00508093
Service Request Number: 18-00508093 • Address: 504 W 7TH ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00508093
Address
504 W 7TH ST, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-18T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:12:18.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T17:12:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74890140054609000,-96.83043429558623000)
Unique Key
500t000000CPZiaAAH
18-00508094
Service Request Number: 18-00508094 • Address: 1519 BONNIE VIEW RD, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00508094
Address
1519 BONNIE VIEW RD, DALLAS, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:12:24.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T17:12:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73056948573814400,-96.79273444701285000)
Unique Key
500t000000CPZifAAH
18-00508096
Service Request Number: 18-00508096 • Address: 1314 MICHIGAN AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00508096
Address
1314 MICHIGAN AVE, DALLAS, 75216
City Council District
4
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:12:31.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T17:12:31.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73283467831337400,-96.81674864433683000)
Unique Key
500t000000CPZiuAAH
18-00508098
Service Request Number: 18-00508098 • Address: 7153 CORNELIA LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00508098
Address
7153 CORNELIA LN, DALLAS, 75214
City Council District
9
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:13:09.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-01T17:13:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82998370750441000,-96.73621320286614000)
Unique Key
500t000000CPZjJAAX
18-00508100
Service Request Number: 18-00508100 • Address: 5021 MOSS POINT RD, DALLAS, 75232 • City Council District: 4
Service Request Number
18-00508100
Address
5021 MOSS POINT RD, DALLAS, 75232
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:13:40.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T17:13:40.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68389958902094000,-96.83134967271788000)
Unique Key
500t000000CPZjsAAH
18-00508106
Service Request Number: 18-00508106 • Address: 10812 JOAQUIN DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00508106
Address
10812 JOAQUIN DR, DALLAS, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-25T00:59:00.000
Status
Closed
Created Date
2018-10-01T17:17:50.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-01T17:17:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84413055305519000,-96.67299290146487000)
Unique Key
500t000000CPZm8AAH
18-00508108
Service Request Number: 18-00508108 • Address: 6227 MENGER AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00508108
Address
6227 MENGER AVE, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-01T17:18:09.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T17:18:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76834142177527600,-96.71432706359778000)
Unique Key
500t000000CPZmNAAX