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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00507883
Service Request Number: 18-00507883 • Address: 6145 RICHMOND AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00507883
Address
6145 RICHMOND AVE, DALLAS, 75214
City Council District
14
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:27:50.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-01T16:27:50.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81625123322895000,-96.76027243898021000)
Unique Key
500t000000CPYzLAAX
18-00507885
Service Request Number: 18-00507885 • Address: 2014 MARYDALE DR, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00507885
Address
2014 MARYDALE DR, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:28:19.000
Updated Date
2020-01-27T03:58:55.000
Closed Date
2018-10-01T16:28:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76116678145642000,-96.85448626119823000)
Unique Key
500t000000CPYzfAAH
18-00507889
Service Request Number: 18-00507889 • Address: 3726 SHELLEY BLVD, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00507889
Address
3726 SHELLEY BLVD, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:28:55.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T16:28:55.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72827044830414000,-96.88107612270417000)
Unique Key
500t000000CPZ0OAAX
18-00507893
Service Request Number: 18-00507893 • Address: 1719 PLEASANT DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00507893
Address
1719 PLEASANT DR, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:29:26.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T16:29:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74132644418807600,-96.67864368116580000)
Unique Key
500t000000CPZ12AAH
18-00507894
Service Request Number: 18-00507894 • Address: 2504 WENTWORTH ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00507894
Address
2504 WENTWORTH ST, DALLAS, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:29:28.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T16:29:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74308900970384000,-96.85907147633603000)
Unique Key
500t000000CPZ1CAAX
18-00507897
Service Request Number: 18-00507897 • Address: 3050 S BECKLEY AVE, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00507897
Address
3050 S BECKLEY AVE, DALLAS, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:29:57.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T16:29:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70854535092700400,-96.82293304130313000)
Unique Key
500t000000CPZ1qAAH
18-00507898
Service Request Number: 18-00507898 • Address: 3910 LOST CREEK DR, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00507898
Address
3910 LOST CREEK DR, DALLAS, 75224
City Council District
4
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -TWM
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-05T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:30:03.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T16:30:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69676232260335500,-96.84562638501714000)
Unique Key
500t000000CPZ25AAH
18-00507902
Service Request Number: 18-00507902 • Address: 2611 BELKNAP AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507902
Address
2611 BELKNAP AVE, DALLAS, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:30:57.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T16:30:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71659727541817000,-96.79989439560603000)
Unique Key
500t000000CPZ2tAAH
18-00507904
Service Request Number: 18-00507904 • Address: 8934 ANGORA ST, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00507904
Address
8934 ANGORA ST, DALLAS, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:31:13.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T16:31:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82559637756726000,-96.70982682461388000)
Unique Key
500t000000CPZ3IAAX
18-00507905
Service Request Number: 18-00507905 • Address: 17699 COIT RD, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00507905
Address
17699 COIT RD, DALLAS, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-15T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:31:24.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T16:31:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99118815951529600,-96.76804139657257000)
Unique Key
500t000000CPZ3NAAX
18-00507906
Service Request Number: 18-00507906 • Address: 730 SEABEACH RD, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00507906
Address
730 SEABEACH RD, DALLAS, 75232
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:32:00.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T16:32:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64831686521847600,-96.83357178192057000)
Unique Key
500t000000CPZ4GAAX
18-00507908
Service Request Number: 18-00507908 • Address: 6714 ALEXANDER DR, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00507908
Address
6714 ALEXANDER DR, DALLAS, 75214
City Council District
9
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:32:10.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-01T16:32:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82885858192313600,-96.74461794839442000)
Unique Key
500t000000CPZ4aAAH
18-00507911
Service Request Number: 18-00507911 • Address: 3814 SHELLEY BLVD, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00507911
Address
3814 SHELLEY BLVD, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:32:29.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T16:32:29.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72827609507021400,-96.88232937631268000)
Unique Key
500t000000CPZ4kAAH
18-00507913
Service Request Number: 18-00507913 • Address: 9606 LAKE JUNE RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00507913
Address
9606 LAKE JUNE RD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:33:12.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-01T16:33:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73398971329833000,-96.65670997936544000)
Unique Key
500t000000CPZ5EAAX
18-00507920
Service Request Number: 18-00507920 • Address: 5480 PREAKNESS LN, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00507920
Address
5480 PREAKNESS LN, DALLAS, 75211
City Council District
3
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:34:02.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T16:34:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74043425705872000,-96.91444114598319000)
Unique Key
500t000000CPZ6CAAX
18-00523093
Service Request Number: 18-00523093 • Address: 5480 PREAKNESS LN, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00523093
Address
5480 PREAKNESS LN, DALLAS, 75211
City Council District
3
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T16:34:02.000
Updated Date
2020-01-27T04:16:31.000
Closed Date
2018-10-01T16:34:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74043425705872000,-96.91444114598319000)
Unique Key
500t000000CAljDAAT
18-00507924
Service Request Number: 18-00507924 • Address: 9714 TAMALPAIS DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00507924
Address
9714 TAMALPAIS DR, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:34:49.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T16:34:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72553213442123600,-96.65516335943299000)
Unique Key
500t000000CPZ6lAAH
18-00507925
Service Request Number: 18-00507925 • Address: 8935 ANGORA ST, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00507925
Address
8935 ANGORA ST, DALLAS, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Graffiti Private Property - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-11T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:34:54.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T16:34:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82567494834650000,-96.70991791724894000)
Unique Key
500t000000CPZ6vAAH
18-00507926
Service Request Number: 18-00507926 • Address: 3030 TIPS BLVD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507926
Address
3030 TIPS BLVD, DALLAS, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:35:09.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T16:35:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72211605714579000,-96.77320848148509000)
Unique Key
500t000000CPZ7PAAX
18-00507927
Service Request Number: 18-00507927 • Address: 5200 W UNIVERSITY BLVD • City Council District: 2
Service Request Number
18-00507927
Address
5200 W UNIVERSITY BLVD
City Council District
2
Department
Code Compliance
Service Request Type
Obstruction Corner Visibility - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-25T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:35:16.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T16:35:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84487000000000000,-96.82256000000000000)
Unique Key
500t000000CPZ7eAAH
18-00507928
Service Request Number: 18-00507928 • Address: 4200 W DAVIS ST, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00507928
Address
4200 W DAVIS ST, DALLAS, 75211
City Council District
3
Department
Public Works
Service Request Type
Traffic - Construction Signs - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:35:17.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T16:35:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74956831637032000,-96.88879441747784000)
Unique Key
500t000000CPZ7jAAH
18-00512178
Service Request Number: 18-00512178 • Address: 4200 W DAVIS ST, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00512178
Address
4200 W DAVIS ST, DALLAS, 75211
City Council District
3
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T16:35:17.000
Updated Date
2020-01-27T04:00:10.000
Closed Date
2018-10-01T16:35:17.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74956831637032000,-96.88879441747784000)
Unique Key
500t000000CAR0cAAH
18-00507929
Service Request Number: 18-00507929 • Address: 9919 LARCHBROOK DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00507929
Address
9919 LARCHBROOK DR, DALLAS, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:35:53.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T16:35:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87957338155402000,-96.71406308199420000)
Unique Key
500t000000CPZ8IAAX
18-00507931
Service Request Number: 18-00507931 • Address: 8009 WESTOVER DR, DALLAS, 75231 • City Council District: 10
Service Request Number
18-00507931
Address
8009 WESTOVER DR, DALLAS, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:36:13.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T16:36:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88594906645949000,-96.74475781099990000)
Unique Key
500t000000CPZ8EAAX
18-00507934
Service Request Number: 18-00507934 • Address: 1939 W COLORADO BLVD, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00507934
Address
1939 W COLORADO BLVD, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:36:47.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T16:36:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76028364462608500,-96.85278866241559000)
Unique Key
500t000000CPZ96AAH
18-00507936
Service Request Number: 18-00507936 • Address: 9919 LARCHBROOK DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00507936
Address
9919 LARCHBROOK DR, DALLAS, 75238
City Council District
10
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:37:29.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T16:37:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87957338155402000,-96.71406308199420000)
Unique Key
500t000000CPZ9kAAH
18-00507938
Service Request Number: 18-00507938 • Address: 5020 STONELEIGH AVE, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00507938
Address
5020 STONELEIGH AVE, DALLAS, 75235
City Council District
2
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:37:35.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-01T16:37:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81805182612174000,-96.82576008547187000)
Unique Key
500t000000CPZAEAA5
18-00507942
Service Request Number: 18-00507942 • Address: 1502 NEWPORT AVE, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00507942
Address
1502 NEWPORT AVE, DALLAS, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:38:03.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T16:38:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.72528323466903000,-96.84580069210136000)
Unique Key
500t000000CPZB2AAP
18-00507947
Service Request Number: 18-00507947 • Address: 2212 N MASTERS DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00507947
Address
2212 N MASTERS DR, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-11-06T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:39:28.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T16:39:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75041146301431000,-96.64803148792585000)
Unique Key
500t000000CPZCeAAP
18-00507954
Service Request Number: 18-00507954 • Address: 2500 BIRMINGHAM AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00507954
Address
2500 BIRMINGHAM AVE, DALLAS, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:40:13.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T16:40:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76404604206910400,-96.76936549590894000)
Unique Key
500t000000CPZDrAAP
18-00507955
Service Request Number: 18-00507955 • Address: 3842 DURANGO DR, DALLAS, 75220 • City Council District: 2
Service Request Number
18-00507955
Address
3842 DURANGO DR, DALLAS, 75220
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:40:18.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-01T16:40:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86712360368135000,-96.85120839742021000)
Unique Key
500t000000CPZDwAAP
18-00507963
Service Request Number: 18-00507963 • Address: 6209 SANDYDALE DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00507963
Address
6209 SANDYDALE DR, DALLAS, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-03T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:41:33.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T16:41:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96258057668307400,-96.80003829237333000)
Unique Key
500t000000CPZEzAAP
18-00517954
Service Request Number: 18-00517954 • Address: 6209 SANDYDALE DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00517954
Address
6209 SANDYDALE DR, DALLAS, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T16:41:33.000
Updated Date
2020-01-27T04:00:20.000
Closed Date
2018-10-01T16:41:33.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96258057668307400,-96.80003829237333000)
Unique Key
500t000000CAcRUAA1
18-00507967
Service Request Number: 18-00507967 • Address: INWOOD RD & MEADERS LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00507967
Address
INWOOD RD & MEADERS LN, DALLAS, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Knockdown
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:42:00.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T16:42:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88518193426014000,-96.82099825297950000)
Unique Key
500t000000CPZFiAAP
18-00507968
Service Request Number: 18-00507968 • Address: HUDNALL ST & CEDAR SPRINGS RD, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00507968
Address
HUDNALL ST & CEDAR SPRINGS RD, DALLAS, 75235
City Council District
2
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:42:26.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T16:42:26.000
Outcome
Request Documented
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.82290894286261000,-96.82741969240921000)
Unique Key
500t000000CPZG2AAP
18-00507970
Service Request Number: 18-00507970 • Address: 8643 RICHARDSON BRANCH TRL, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00507970
Address
8643 RICHARDSON BRANCH TRL, DALLAS, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:43:52.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-01T16:43:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89735363066453000,-96.74920486401155000)
Unique Key
500t000000CPZGvAAP
18-00507975
Service Request Number: 18-00507975 • Address: 6345 BANDERA AVE, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00507975
Address
6345 BANDERA AVE, DALLAS, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Noise Pollution Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:44:38.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-01T16:44:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86759502098529000,-96.79652469060281000)
Unique Key
500t000000CPZGcAAP
18-00507977
Service Request Number: 18-00507977 • Address: 6904 HILL FOREST DR, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00507977
Address
6904 HILL FOREST DR, DALLAS, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:45:00.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-01T16:45:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91235991045087000,-96.78587791573027000)
Unique Key
500t000000CPZI3AAP
18-00507978
Service Request Number: 18-00507978 • Address: 11502 NEWBERRY ST, DALLAS, 75229 • City Council District: 6
Service Request Number
18-00507978
Address
11502 NEWBERRY ST, DALLAS, 75229
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:45:08.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T16:45:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90064934755517400,-96.90643717515181000)
Unique Key
500t000000CPZIDAA5
18-00507980
Service Request Number: 18-00507980 • Address: 2920 CHERRYWOOD AVE, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00507980
Address
2920 CHERRYWOOD AVE, DALLAS, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:46:07.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T16:46:07.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82418580391582500,-96.83145216097023000)
Unique Key
500t000000CPZJ6AAP
18-00507981
Service Request Number: 18-00507981 • Address: 4023 WIND RIVER DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507981
Address
4023 WIND RIVER DR, DALLAS, 75216
City Council District
4
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:46:12.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-01T16:46:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69537592771166600,-96.81990633797665000)
Unique Key
500t000000CPZJGAA5
18-00507982
Service Request Number: 18-00507982 • Address: 5756 L B J FWY, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00507982
Address
5756 L B J FWY, DALLAS, 75240
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:46:36.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T16:46:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92574032992251000,-96.80865650656213000)
Unique Key
500t000000CPZJVAA5
18-00507986
Service Request Number: 18-00507986 • Address: 5824 FALLSVIEW LN, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00507986
Address
5824 FALLSVIEW LN, DALLAS, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:47:47.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T16:47:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99306569823498600,-96.80826858813240000)
Unique Key
500t000000CPZL7AAP
18-00507987
Service Request Number: 18-00507987 • Address: 8918 ANGORA ST, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00507987
Address
8918 ANGORA ST, DALLAS, 75218
City Council District
9
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:47:53.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T16:47:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82542963800363400,-96.71002856732193000)
Unique Key
500t000000CPZLMAA5
18-00507992
Service Request Number: 18-00507992 • Address: 5834 MERCEDES AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00507992
Address
5834 MERCEDES AVE, DALLAS, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:48:51.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-01T16:48:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82790275181686500,-96.76719397286189000)
Unique Key
500t000000CPZMtAAP
18-00507995
Service Request Number: 18-00507995 • Address: 6417 RIDGECREST RD, DALLAS, 75231 • City Council District: 13
Service Request Number
18-00507995
Address
6417 RIDGECREST RD, DALLAS, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:49:09.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T16:49:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86650677836695400,-96.75277108285856000)
Unique Key
500t000000CPZNSAA5
18-00507997
Service Request Number: 18-00507997 • Address: 336 GUAM ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00507997
Address
336 GUAM ST, DALLAS, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:50:00.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T16:50:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78044980392001400,-96.82938421083908000)
Unique Key
500t000000CPZNrAAP
18-00507999
Service Request Number: 18-00507999 • Address: 12880 NOEL RD, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00507999
Address
12880 NOEL RD, DALLAS, 75230
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:50:08.000
Updated Date
2020-01-27T03:59:03.000
Closed Date
2018-10-01T16:50:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92354535304604000,-96.81497907288356000)
Unique Key
500t000000CPZO6AAP
18-00508005
Service Request Number: 18-00508005 • Address: 2125 FENWICK DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00508005
Address
2125 FENWICK DR, DALLAS, 75228
City Council District
9
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T16:51:28.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T16:51:28.000
Outcome
Investigation Complete
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.84202770904293000,-96.67654826784188000)
Unique Key
500t000000CPZPdAAP
18-00508007
Service Request Number: 18-00508007 • Address: 2800 DATHE ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00508007
Address
2800 DATHE ST, DALLAS, 75215
City Council District
7
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T16:51:53.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-01T16:51:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76444824734360000,-96.76282141539383000)
Unique Key
500t000000CPZPsAAP
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