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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00507472
Service Request Number: 18-00507472 • Address: 370 N JIM MILLER RD, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00507472
Address
370 N JIM MILLER RD, DALLAS, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-18T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:18:05.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T15:18:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71716120752228000,-96.70000254464763000)
Unique Key
500t000000CPXI1AAP
18-00507473
Service Request Number: 18-00507473 • Address: 1247 WAGON WHEELS TRL, DALLAS, 75241 • City Council District: 3
Service Request Number
18-00507473
Address
1247 WAGON WHEELS TRL, DALLAS, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T15:18:11.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T15:18:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67947268420026000,-96.80500703077922000)
Unique Key
500t000000CPXIBAA5
18-00507479
Service Request Number: 18-00507479 • Address: 272 BUTTERCUP LN, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00507479
Address
272 BUTTERCUP LN, DALLAS, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:18:50.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T15:18:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71510605565112000,-96.65954630227155000)
Unique Key
500t000000CPXJEAA5
18-00507486
Service Request Number: 18-00507486 • Address: 4516 BELMONT AVE, DALLAS, 75204 • City Council District: 2
Service Request Number
18-00507486
Address
4516 BELMONT AVE, DALLAS, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:19:58.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-01T15:19:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80948838465856500,-96.78747294673330000)
Unique Key
500t000000CPXLKAA5
18-00507487
Service Request Number: 18-00507487 • Address: 8509 VISTA GRANDE DR, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00507487
Address
8509 VISTA GRANDE DR, DALLAS, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:20:07.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T15:20:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65420499602211600,-96.94978012416068000)
Unique Key
500t000000CPXLZAA5
18-00507488
Service Request Number: 18-00507488 • Address: 2532 WARREN AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00507488
Address
2532 WARREN AVE, DALLAS, 75215
City Council District
7
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:20:19.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-01T15:20:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76373543218236000,-96.76826105983183000)
Unique Key
500t000000CPXLoAAP
18-00507492
Service Request Number: 18-00507492 • Address: 3155 PARK LN, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00507492
Address
3155 PARK LN, DALLAS, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-18T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:21:43.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T15:21:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87583198598660000,-96.87138391084468000)
Unique Key
500t000000CPXNpAAP
18-00507497
Service Request Number: 18-00507497 • Address: 7721 ARKAN PKWY, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00507497
Address
7721 ARKAN PKWY, DALLAS, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:22:31.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T15:22:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65310668685691600,-96.81932200548187000)
Unique Key
500t000000CPXPHAA5
18-00507500
Service Request Number: 18-00507500 • Address: 10205 TEAGARDEN RD, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00507500
Address
10205 TEAGARDEN RD, DALLAS, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-17T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:23:29.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T15:23:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67613448256807000,-96.64641092151071000)
Unique Key
500t000000CPXQyAAP
18-00507502
Service Request Number: 18-00507502 • Address: 1506 OAK VISTA DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00507502
Address
1506 OAK VISTA DR, DALLAS, 75232
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:23:51.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-01T15:23:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68237414833435400,-96.84641672429441000)
Unique Key
500t000000CPXRSAA5
18-00507505
Service Request Number: 18-00507505 • Address: 36 DEVONSTONE PL, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00507505
Address
36 DEVONSTONE PL, DALLAS, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:25:41.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T15:25:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97046023498066000,-96.81076563600085000)
Unique Key
500t000000CPXTsAAP
18-00507506
Service Request Number: 18-00507506 • Address: 10506 GRADY LN, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00507506
Address
10506 GRADY LN, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:25:43.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T15:25:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71256331084048000,-96.64401382673772000)
Unique Key
500t000000CPXTxAAP
18-00507507
Service Request Number: 18-00507507 • Address: 5200 GASTON AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00507507
Address
5200 GASTON AVE, DALLAS, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:25:47.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-01T15:25:47.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80299338332395000,-96.76581914008014000)
Unique Key
500t000000CPXU2AAP
18-00507510
Service Request Number: 18-00507510 • Address: E KIEST BLVD & SOUTHERLAND AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00507510
Address
E KIEST BLVD & SOUTHERLAND AVE, DALLAS, 75203
City Council District
4
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:26:16.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-01T15:26:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72954859559626000,-96.78519958097986000)
Unique Key
500t000000CPXV0AAP
18-00507521
Service Request Number: 18-00507521 • Address: 5935 SMOKE GLASS TRL, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00507521
Address
5935 SMOKE GLASS TRL, DALLAS, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:29:00.000
Updated Date
2020-01-27T03:59:07.000
Closed Date
2018-10-01T15:29:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.01036742191230600,-96.80548809185132000)
Unique Key
500t000000CPXZqAAP
18-00507530
Service Request Number: 18-00507530 • Address: BRYAN ST & N WASHINGTON AVE, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00507530
Address
BRYAN ST & N WASHINGTON AVE, DALLAS, 75204
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:30:06.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T15:30:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79560089254021400,-96.78345809467630000)
Unique Key
500t000000CPXcQAAX
18-00507533
Service Request Number: 18-00507533 • Address: 2839 N PRAIRIE CREEK RD, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00507533
Address
2839 N PRAIRIE CREEK RD, DALLAS, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:30:30.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-01T15:30:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76013226138990600,-96.66557282880348000)
Unique Key
500t000000CPXczAAH
18-00507543
Service Request Number: 18-00507543 • Address: 8547 STILLWATER DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00507543
Address
8547 STILLWATER DR, DALLAS, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:31:35.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T15:31:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89739858883806500,-96.75585528612292000)
Unique Key
500t000000CPXfAAAX
18-00507549
Service Request Number: 18-00507549 • Address: 2219 MOUSER ST, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00507549
Address
2219 MOUSER ST, DALLAS, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:32:37.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-01T15:32:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73951720164378000,-96.79060272644327000)
Unique Key
500t000000CPXgSAAX
18-00507552
Service Request Number: 18-00507552 • Address: 5827 BENT CREEK TRL, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00507552
Address
5827 BENT CREEK TRL, DALLAS, 75252
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:33:15.000
Updated Date
2020-01-27T03:58:15.000
Closed Date
2018-10-01T15:33:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00884377089125000,-96.80834365967060000)
Unique Key
500t000000CPXhzAAH
18-00507553
Service Request Number: 18-00507553 • Address: HARRY HINES BLVD & SOUTHWELL RD, DALLAS, 75229 • City Council District: 6
Service Request Number
18-00507553
Address
HARRY HINES BLVD & SOUTHWELL RD, DALLAS, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:33:17.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T15:33:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88641508767104000,-96.88756349014970000)
Unique Key
500t000000CPXi4AAH
18-00507555
Service Request Number: 18-00507555 • Address: 919 N TYLER ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00507555
Address
919 N TYLER ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:34:10.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-01T15:34:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75391180286328600,-96.83762381266239000)
Unique Key
500t000000CPXisAAH
18-00507560
Service Request Number: 18-00507560 • Address: 2415 W ILLINOIS AVE, DALLAS, 75233 • City Council District: 1
Service Request Number
18-00507560
Address
2415 W ILLINOIS AVE, DALLAS, 75233
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:34:57.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T15:34:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72041592477751000,-96.85787217196004000)
Unique Key
500t000000CPXk0AAH
18-00507564
Service Request Number: 18-00507564 • Address: 12607 JAMESTOWN RD, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00507564
Address
12607 JAMESTOWN RD, DALLAS, 75230
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:35:21.000
Updated Date
2020-01-27T03:58:29.000
Closed Date
2018-10-01T15:35:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91838696630872400,-96.80724239634435000)
Unique Key
500t000000CPXl3AAH
18-00507565
Service Request Number: 18-00507565 • Address: 2001 BRYAN ST, DALLAS, 75201 • City Council District: 14
Service Request Number
18-00507565
Address
2001 BRYAN ST, DALLAS, 75201
City Council District
14
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:35:34.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T15:35:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78474050345971000,-96.79663910488081000)
Unique Key
500t000000CPXlSAAX
18-00507567
Service Request Number: 18-00507567 • Address: 9505 ROYAL LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00507567
Address
9505 ROYAL LN, DALLAS, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:35:54.000
Updated Date
2020-01-27T03:59:05.000
Closed Date
2018-10-01T15:35:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.89278434551973600,-96.73774228930150000)
Unique Key
500t000000CPXlcAAH
18-00507568
Service Request Number: 18-00507568 • Address: 9165 S CENTRAL EXPY, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00507568
Address
9165 S CENTRAL EXPY, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-18T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:35:55.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T15:35:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68802057893100000,-96.73792516939830000)
Unique Key
500t000000CPXlhAAH
18-00507574
Service Request Number: 18-00507574 • Address: 8461 CANVASBACK LN, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00507574
Address
8461 CANVASBACK LN, DALLAS, 75249
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:36:46.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T15:36:46.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65637655926846600,-96.97650776363893000)
Unique Key
500t000000CPXn9AAH
18-00507580
Service Request Number: 18-00507580 • Address: 5733 GOLIAD AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00507580
Address
5733 GOLIAD AVE, DALLAS, 75206
City Council District
14
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:37:20.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T15:37:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81872336915975600,-96.76945175129279000)
Unique Key
500t000000CPXnxAAH
18-00507581
Service Request Number: 18-00507581 • Address: 12506 WHISPERING HILLS DR, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00507581
Address
12506 WHISPERING HILLS DR, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T15:37:25.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T15:37:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91829861297689000,-96.70941488605168000)
Unique Key
500t000000CPXoCAAX
18-00507582
Service Request Number: 18-00507582 • Address: 13315 FLAGSTONE LN, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00507582
Address
13315 FLAGSTONE LN, DALLAS, 75240
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:37:29.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T15:37:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92888041088417000,-96.77352398000386000)
Unique Key
500t000000CPXdjAAH
18-00507586
Service Request Number: 18-00507586 • Address: 5600 ROSS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
18-00507586
Address
5600 ROSS AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T15:38:28.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T15:38:28.000
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.81101277115227000,-96.76929847316022000)
Unique Key
500t000000CPXpFAAX
18-00507586
Service Request Number: 18-00507586 • Address: 5600 ROSS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
18-00507586
Address
5600 ROSS AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T15:38:28.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T15:38:28.000
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.81101277115227000,-96.76929847316022000)
Unique Key
500t000000CPXpFAAX
18-00507586
Service Request Number: 18-00507586 • Address: 5600 ROSS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
18-00507586
Address
5600 ROSS AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T15:38:28.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T15:38:28.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.81101277115227000,-96.76929847316022000)
Unique Key
500t000000CPXpFAAX
18-00507586
Service Request Number: 18-00507586 • Address: 5600 ROSS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
18-00507586
Address
5600 ROSS AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T15:38:28.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T15:38:28.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.81101277115227000,-96.76929847316022000)
Unique Key
500t000000CPXpFAAX
18-00507588
Service Request Number: 18-00507588 • Address: 6032 STATELY CT, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00507588
Address
6032 STATELY CT, DALLAS, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:38:42.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T15:38:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00919319409556000,-96.80048700381828000)
Unique Key
500t000000CPXpeAAH
18-00507590
Service Request Number: 18-00507590 • Address: 2702 EDMONDS DR, DALLAS, 75219 • City Council District: 2
Service Request Number
18-00507590
Address
2702 EDMONDS DR, DALLAS, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:38:50.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T15:38:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80919762131459500,-96.81582482886303000)
Unique Key
500t000000CPXpoAAH
18-00507591
Service Request Number: 18-00507591 • Address: 928 SUNSET AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00507591
Address
928 SUNSET AVE, DALLAS, 75208
City Council District
1
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:38:51.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T15:38:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74414686700928000,-96.83844818916482000)
Unique Key
500t000000CPXpyAAH
18-00507596
Service Request Number: 18-00507596 • Address: BRUTON RD & MCKIM DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00507596
Address
BRUTON RD & MCKIM DR, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:39:02.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T15:39:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74862586300296400,-96.66984263582661000)
Unique Key
500t000000CPXqXAAX
18-00507597
Service Request Number: 18-00507597 • Address: 9505 ROYAL LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00507597
Address
9505 ROYAL LN, DALLAS, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:39:19.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T15:39:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.89278434551973600,-96.73774228930150000)
Unique Key
500t000000CPXqwAAH
18-00507606
Service Request Number: 18-00507606 • Address: 2450 KLONDIKE DR, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00507606
Address
2450 KLONDIKE DR, DALLAS, 75228
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:40:44.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-01T15:40:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81879449275028000,-96.67435265203561000)
Unique Key
500t000000CPXt2AAH
18-00507607
Service Request Number: 18-00507607 • Address: 2516 GLOBE AVE, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00507607
Address
2516 GLOBE AVE, DALLAS, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:41:00.000
Updated Date
2020-01-27T03:58:33.000
Closed Date
2018-10-01T15:41:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81506276787612000,-96.67281675399873000)
Unique Key
500t000000CPXtHAAX
18-00507611
Service Request Number: 18-00507611 • Address: 18300 HILLCREST RD, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00507611
Address
18300 HILLCREST RD, DALLAS, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:41:57.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T15:41:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99995478340511600,-96.78523843831832000)
Unique Key
500t000000CPXuUAAX
18-00507613
Service Request Number: 18-00507613 • Address: LAPANTO LN & BLANTON ST, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00507613
Address
LAPANTO LN & BLANTON ST, DALLAS, 75227
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-05T00:59:00.000
Status
Closed
Created Date
2018-10-01T15:42:12.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T15:42:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75699802682865000,-96.66855425486052000)
Unique Key
500t000000CPXuyAAH
18-00523101
Service Request Number: 18-00523101 • Address: LAPANTO LN & BLANTON ST, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00523101
Address
LAPANTO LN & BLANTON ST, DALLAS, 75227
City Council District
5
Department
Public Works
Service Request Type
Utility Cut/Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T15:42:12.000
Updated Date
2020-01-27T04:16:09.000
Closed Date
2018-10-01T15:42:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75699802682865000,-96.66855425486052000)
Unique Key
500t000000CAljrAAD
18-00507615
Service Request Number: 18-00507615 • Address: 1407 HARLANDALE AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507615
Address
1407 HARLANDALE AVE, DALLAS, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:42:14.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T15:42:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73119761356841000,-96.81034304394603000)
Unique Key
500t000000CPXvDAAX
18-00507617
Service Request Number: 18-00507617 • Address: 2934 REED LN, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00507617
Address
2934 REED LN, DALLAS, 75215
City Council District
7
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:42:39.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T15:42:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76069858206191000,-96.75450804450386000)
Unique Key
500t000000CPXw1AAH
18-00507625
Service Request Number: 18-00507625 • Address: 5732 HUNTERS BEND LN, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00507625
Address
5732 HUNTERS BEND LN, DALLAS, 75249
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:44:39.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T15:44:39.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65379827494409000,-96.97231864081765000)
Unique Key
500t000000CPXzKAAX
18-00507630
Service Request Number: 18-00507630 • Address: ARAPAHO RD & HILLCREST RD, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00507630
Address
ARAPAHO RD & HILLCREST RD, DALLAS, 75248
City Council District
12
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:45:17.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-01T15:45:17.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96216388054766000,-96.78632635676700000)
Unique Key
500t000000CPY0rAAH
18-00507631
Service Request Number: 18-00507631 • Address: 424 W DAVIS ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00507631
Address
424 W DAVIS ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:45:25.000
Updated Date
2020-01-27T03:59:16.000
Closed Date
2018-10-01T15:45:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74940911868722500,-96.82937392457517000)
Unique Key
500t000000CPY0wAAH
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