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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00507322
Service Request Number: 18-00507322 • Address: 444 E CAMP WISDOM RD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00507322
Address
444 E CAMP WISDOM RD, DALLAS, 75241
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:54:11.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-01T14:54:11.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66218414200857000,-96.81723454970354000)
Unique Key
500t000000CPWcjAAH
18-00507325
Service Request Number: 18-00507325 • Address: 10818 HAPPY HOLLOW LN, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00507325
Address
10818 HAPPY HOLLOW LN, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:54:42.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-01T14:54:42.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73071365472359400,-96.64100283111954000)
Unique Key
500t000000CPWdXAAX
18-00507326
Service Request Number: 18-00507326 • Address: 6112 MCCALLUM BLVD, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00507326
Address
6112 MCCALLUM BLVD, DALLAS, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:54:42.000
Updated Date
2020-01-27T03:58:59.000
Closed Date
2018-10-01T14:54:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98662982278682400,-96.80319533570051000)
Unique Key
500t000000CPWdcAAH
18-00507330
Service Request Number: 18-00507330 • Address: 331 SINGLETON BLVD • City Council District: 6
Service Request Number
18-00507330
Address
331 SINGLETON BLVD
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-15T00:59:00.000
Status
Closed
Created Date
2018-10-01T14:55:40.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T14:55:40.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.77864000000000000,-96.82913000000000000)
Unique Key
500t000000CPWfTAAX
18-00507331
Service Request Number: 18-00507331 • Address: 3906 CARL ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00507331
Address
3906 CARL ST, DALLAS, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:55:50.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T14:55:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77395882843831000,-96.75338613933576000)
Unique Key
500t000000CPWfiAAH
18-00507333
Service Request Number: 18-00507333 • Address: 4003 PARK LN, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00507333
Address
4003 PARK LN, DALLAS, 75220
City Council District
6
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:56:15.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T14:56:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87537316387219000,-96.84614489373642000)
Unique Key
500t000000CPWg7AAH
18-00507334
Service Request Number: 18-00507334 • Address: 2700 BLANTON ST, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00507334
Address
2700 BLANTON ST, DALLAS, 75227
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:56:29.000
Updated Date
2020-01-27T03:58:21.000
Closed Date
2018-10-01T14:56:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75704162435419400,-96.66849507049570000)
Unique Key
500t000000CPWgRAAX
18-00507375
Service Request Number: 18-00507375 • Address: 2700 BLANTON ST, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00507375
Address
2700 BLANTON ST, DALLAS, 75227
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T14:56:29.000
Updated Date
2020-01-27T03:58:46.000
Closed Date
2018-10-01T14:56:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75704162435419400,-96.66849507049570000)
Unique Key
500t000000CPWt6AAH
18-00507344
Service Request Number: 18-00507344 • Address: 4700 HARVEST HILL RD, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00507344
Address
4700 HARVEST HILL RD, DALLAS, 75244
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:57:59.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-01T14:57:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92237005683540000,-96.82941554506459000)
Unique Key
500t000000CPWjBAAX
18-00507346
Service Request Number: 18-00507346 • Address: 3524 FROSTY TRL, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00507346
Address
3524 FROSTY TRL, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:58:10.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T14:58:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66351607947862000,-96.76279284057401000)
Unique Key
500t000000CPWjVAAX
18-00507348
Service Request Number: 18-00507348 • Address: 4906 ZUMA CT, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00507348
Address
4906 ZUMA CT, DALLAS, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:58:27.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-01T14:58:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81065603847423000,-96.78026811805454000)
Unique Key
500t000000CPWjuAAH
18-00507350
Service Request Number: 18-00507350 • Address: 3845 BEECHWOOD LN, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00507350
Address
3845 BEECHWOOD LN, DALLAS, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Noise Pollution Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-01T14:59:22.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-01T14:59:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87587665507274400,-96.85141412600407000)
Unique Key
500t000000CPWlCAAX
18-00507351
Service Request Number: 18-00507351 • Address: 4527 CROZIER ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00507351
Address
4527 CROZIER ST, DALLAS, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:59:26.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T14:59:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75362602467662000,-96.75873276287682000)
Unique Key
500t000000CPWlRAAX
18-00507353
Service Request Number: 18-00507353 • Address: 18600 AMADOR AVE, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00507353
Address
18600 AMADOR AVE, DALLAS, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:00:34.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-01T15:00:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00485151728449000,-96.78670851468500000)
Unique Key
500t000000CPWnIAAX
18-00507355
Service Request Number: 18-00507355 • Address: 7122 AZALEA LN, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00507355
Address
7122 AZALEA LN, DALLAS, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:01:08.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-01T15:01:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89744249746513000,-96.78319055316312000)
Unique Key
500t000000CPWo1AAH
18-00507356
Service Request Number: 18-00507356 • Address: 3927 ARANSAS ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00507356
Address
3927 ARANSAS ST, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:01:09.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T15:01:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78928569855503000,-96.87505390660523000)
Unique Key
500t000000CPWo6AAH
18-00510999
Service Request Number: 18-00510999 • Address: 3927 ARANSAS ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00510999
Address
3927 ARANSAS ST, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T15:01:09.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T15:01:09.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78928569855503000,-96.87505390660523000)
Unique Key
500t000000CAOn2AAH
18-00521152
Service Request Number: 18-00521152 • Address: 3927 ARANSAS ST, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00521152
Address
3927 ARANSAS ST, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T15:01:09.000
Updated Date
2020-01-27T03:59:37.000
Closed Date
2018-10-01T15:01:09.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78928569855503000,-96.87505390660523000)
Unique Key
500t000000CAiOqAAL
18-00507357
Service Request Number: 18-00507357 • Address: 547 PALMETTO DR • City Council District: 5
Service Request Number
18-00507357
Address
547 PALMETTO DR
City Council District
5
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-18T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:01:31.000
Updated Date
2020-01-27T03:58:24.000
Closed Date
2018-10-01T15:01:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72073000000000000,-96.69120000000000000)
Unique Key
500t000000CPWoaAAH
18-00507360
Service Request Number: 18-00507360 • Address: 2536 GIBBS WILLIAMS RD, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00507360
Address
2536 GIBBS WILLIAMS RD, DALLAS, 75233
City Council District
3
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:01:51.000
Updated Date
2020-01-27T03:58:38.000
Closed Date
2018-10-01T15:01:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69815503630489000,-96.86052132874964000)
Unique Key
500t000000CPWouAAH
18-00507361
Service Request Number: 18-00507361 • Address: 2607 E KIEST BLVD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507361
Address
2607 E KIEST BLVD, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:02:01.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T15:02:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72100330682987000,-96.78381939773705000)
Unique Key
500t000000CPWp4AAH
18-00507368
Service Request Number: 18-00507368 • Address: 6139 PRESTONSHIRE LN, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00507368
Address
6139 PRESTONSHIRE LN, DALLAS, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:03:09.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T15:03:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87583983650333000,-96.80100579513476000)
Unique Key
500t000000CPWqRAAX
18-00507370
Service Request Number: 18-00507370 • Address: MILTON ST & AMESBURY DR, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00507370
Address
MILTON ST & AMESBURY DR, DALLAS, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Noise Pollution Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-16T00:59:00.000
Status
Closed
Created Date
2018-10-01T15:03:54.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T15:03:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84919262636674400,-96.76447632902308000)
Unique Key
500t000000CPWs3AAH
18-00507371
Service Request Number: 18-00507371 • Address: 598 N COCKRELL HILL RD, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00507371
Address
598 N COCKRELL HILL RD, DALLAS, 75211
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:03:57.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T15:03:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74959905808682000,-96.89129399277856000)
Unique Key
500t000000CPWs8AAH
18-00507374
Service Request Number: 18-00507374 • Address: 596 N COCKRELL HILL RD, DALLAS, 75211 • City Council District: 3
Service Request Number
18-00507374
Address
596 N COCKRELL HILL RD, DALLAS, 75211
City Council District
3
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:04:16.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T15:04:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74957704891086000,-96.89129418236463000)
Unique Key
500t000000CPWsrAAH
18-00507380
Service Request Number: 18-00507380 • Address: 3780 W NORTHWEST HWY, DALLAS, 75220 • City Council District: 13
Service Request Number
18-00507380
Address
3780 W NORTHWEST HWY, DALLAS, 75220
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-04T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:05:24.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T15:05:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86150898912143000,-96.85298330908246000)
Unique Key
500t000000CPWuOAAX
18-00507387
Service Request Number: 18-00507387 • Address: S WESTMORELAND RD & W JEFFERSON BLVD, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00507387
Address
S WESTMORELAND RD & W JEFFERSON BLVD, DALLAS, 75211
City Council District
1
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:06:28.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T15:06:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74326087038700000,-96.87407597057752000)
Unique Key
500t000000CPWwKAAX
18-00507390
Service Request Number: 18-00507390 • Address: 6103 BELGRADE AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00507390
Address
6103 BELGRADE AVE, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Parking Unapproved Surface - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:06:43.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T15:06:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77394091439948000,-96.71492601957665000)
Unique Key
500t000000CPWwjAAH
18-00507393
Service Request Number: 18-00507393 • Address: 5810 CHURCHILL AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00507393
Address
5810 CHURCHILL AVE, DALLAS, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:06:51.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T15:06:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78150877824281000,-96.71786361729620000)
Unique Key
500t000000CPWx8AAH
18-00507396
Service Request Number: 18-00507396 • Address: 7000 ARAPAHO RD, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00507396
Address
7000 ARAPAHO RD, DALLAS, 75248
City Council District
11
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:07:07.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T15:07:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96199738366594500,-96.78786914822511000)
Unique Key
500t000000CPWxhAAH
18-00507398
Service Request Number: 18-00507398 • Address: 2508 GIBBS WILLIAMS RD, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00507398
Address
2508 GIBBS WILLIAMS RD, DALLAS, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T15:07:17.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T15:07:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69815438994934500,-96.85977912021696000)
Unique Key
500t000000CPWxwAAH
18-00507401
Service Request Number: 18-00507401 • Address: JENNIE LEE LN & PASEO PARAISO DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00507401
Address
JENNIE LEE LN & PASEO PARAISO DR, DALLAS, 75227
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:08:40.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T15:08:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75699627538464400,-96.65324293905925000)
Unique Key
500t000000CPWzsAAH
18-00507408
Service Request Number: 18-00507408 • Address: 2223 PINE ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00507408
Address
2223 PINE ST, DALLAS, 75215
City Council District
7
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:09:16.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T15:09:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75377565963912000,-96.76390555606292000)
Unique Key
500t000000CPX1AAAX
18-00507418
Service Request Number: 18-00507418 • Address: 10205 TEAGARDEN RD, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00507418
Address
10205 TEAGARDEN RD, DALLAS, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:10:32.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T15:10:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67613448256807000,-96.64641092151071000)
Unique Key
500t000000CPX3VAAX
18-00507421
Service Request Number: 18-00507421 • Address: 3505 WALNUT HILL LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00507421
Address
3505 WALNUT HILL LN, DALLAS, 75229
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:10:47.000
Updated Date
2020-01-27T03:58:29.000
Closed Date
2018-10-01T15:10:47.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88088505314334000,-96.86166690921549000)
Unique Key
500t000000CPX49AAH
18-00507425
Service Request Number: 18-00507425 • Address: 2742 W CLARENDON DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00507425
Address
2742 W CLARENDON DR, DALLAS, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:11:02.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T15:11:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73482763365957000,-96.86485577697758000)
Unique Key
500t000000CPX4dAAH
18-00507428
Service Request Number: 18-00507428 • Address: 8526 VISTA GRANDE DR, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00507428
Address
8526 VISTA GRANDE DR, DALLAS, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:11:15.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T15:11:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65435545924787400,-96.94932878150635000)
Unique Key
500t000000CPX57AAH
18-00507434
Service Request Number: 18-00507434 • Address: 2718 MOSSGLEN DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00507434
Address
2718 MOSSGLEN DR, DALLAS, 75227
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:12:25.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T15:12:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75828426759169000,-96.65329128407940000)
Unique Key
500t000000CPX7cAAH
18-00507436
Service Request Number: 18-00507436 • Address: 367 ANCESTRY LN, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00507436
Address
367 ANCESTRY LN, DALLAS, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:12:27.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T15:12:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70654748185821600,-96.65184426673687000)
Unique Key
500t000000CPX7wAAH
18-00507441
Service Request Number: 18-00507441 • Address: 2119 GAYLORD DR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00507441
Address
2119 GAYLORD DR, DALLAS, 75227
City Council District
5
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:13:06.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T15:13:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74935759746663000,-96.69070189330735000)
Unique Key
500t000000CPX9OAAX
18-00507445
Service Request Number: 18-00507445 • Address: 2515 ROANOKE AVE, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00507445
Address
2515 ROANOKE AVE, DALLAS, 75235
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:13:51.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T15:13:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83763640061886000,-96.85653059087010000)
Unique Key
500t000000CPXBAAA5
18-00507446
Service Request Number: 18-00507446 • Address: 3814 MIDDLEFIELD RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00507446
Address
3814 MIDDLEFIELD RD, DALLAS, 75253
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:13:52.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T15:13:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65574741755031600,-96.65590787201890000)
Unique Key
500t000000CPXBFAA5
18-00507451
Service Request Number: 18-00507451 • Address: 1143 WOODLAWN AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00507451
Address
1143 WOODLAWN AVE, DALLAS, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due
2018-10-31T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:14:27.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T15:14:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75683367614727400,-96.83017143440392000)
Unique Key
500t000000CPXCDAA5
18-00507453
Service Request Number: 18-00507453 • Address: 9292 L B J FWY, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00507453
Address
9292 L B J FWY, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T15:15:06.000
Updated Date
2020-01-27T03:58:29.000
Closed Date
2018-10-01T15:15:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91401433290516000,-96.73963581320068000)
Unique Key
500t000000CPXDBAA5
18-00507457
Service Request Number: 18-00507457 • Address: 5923 CHARLESTOWN DR, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00507457
Address
5923 CHARLESTOWN DR, DALLAS, 75230
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:15:19.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T15:15:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91762417092675000,-96.80634701519090000)
Unique Key
500t000000CPXDfAAP
18-00507458
Service Request Number: 18-00507458 • Address: 10118 CROMWELL DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00507458
Address
10118 CROMWELL DR, DALLAS, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-05T00:59:00.000
Status
Closed
Created Date
2018-10-01T15:15:37.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T15:15:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88328608024258400,-96.86236883473140000)
Unique Key
500t000000CPXE4AAP
18-00507463
Service Request Number: 18-00507463 • Address: 2532 WARREN AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00507463
Address
2532 WARREN AVE, DALLAS, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:16:21.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T15:16:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76373543218236000,-96.76826105983183000)
Unique Key
500t000000CPXF2AAP
18-00507466
Service Request Number: 18-00507466 • Address: 10205 TEAGARDEN RD, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00507466
Address
10205 TEAGARDEN RD, DALLAS, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:16:56.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T15:16:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67613448256807000,-96.64641092151071000)
Unique Key
500t000000CPXFqAAP
18-00507469
Service Request Number: 18-00507469 • Address: 5134 S MALCOLM X BLVD, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00507469
Address
5134 S MALCOLM X BLVD, DALLAS, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:17:47.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T15:17:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75313485816572000,-96.74945544017238000)
Unique Key
500t000000CPXHIAA5
18-00507471
Service Request Number: 18-00507471 • Address: 2839 N PRAIRIE CREEK RD, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00507471
Address
2839 N PRAIRIE CREEK RD, DALLAS, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T15:18:01.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T15:18:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76013226138990600,-96.66557282880348000)
Unique Key
500t000000CPXHrAAP
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