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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00523480
Service Request Number: 18-00523480 • Address: 3300 BERNAL DR, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00523480
Address
3300 BERNAL DR, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-07T13:38:35.000
Updated Date
2020-01-27T04:16:51.000
Closed Date
2018-10-07T13:38:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78680964687767000,-96.87389608006676000)
Unique Key
500t000000CAsN4AAL
18-00523485
Service Request Number: 18-00523485 • Address: 2427 KATHLEEN AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00523485
Address
2427 KATHLEEN AVE, DALLAS, 75216
City Council District
4
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-25T23:59:00.000
Status
Closed
Created Date
2018-10-07T13:42:34.000
Updated Date
2020-01-27T04:15:59.000
Closed Date
2018-10-07T13:42:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70613311697674000,-96.78892675938151000)
Unique Key
500t000000CAsNOAA1
18-00523487
Service Request Number: 18-00523487 • Address: 13200 PANDORA DR, DALLAS, 75238 • City Council District: 9
Service Request Number
18-00523487
Address
13200 PANDORA DR, DALLAS, 75238
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-06T00:59:00.000
Status
Closed
Created Date
2018-10-07T13:45:38.000
Updated Date
2020-01-27T04:16:31.000
Closed Date
2018-10-07T13:45:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87473883464825500,-96.68919926403810000)
Unique Key
500t000000CAsNYAA1
18-00523488
Service Request Number: 18-00523488 • Address: 1121 1ST AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00523488
Address
1121 1ST AVE, DALLAS, 75210
City Council District
7
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-10-25T23:59:00.000
Status
Closed
Created Date
2018-10-07T13:46:16.000
Updated Date
2020-01-27T04:16:23.000
Closed Date
2018-10-07T13:46:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77991808332995000,-96.76403328459935000)
Unique Key
500t000000CAsNdAAL
18-00523576
Service Request Number: 18-00523576 • Address: 1121 1ST AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00523576
Address
1121 1ST AVE, DALLAS, 75210
City Council District
7
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-07T13:46:16.000
Updated Date
2020-01-27T04:16:33.000
Closed Date
2018-10-07T13:46:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77991808332995000,-96.76403328459935000)
Unique Key
500t000000CAsWVAA1
18-00523495
Service Request Number: 18-00523495 • Address: 4811 NORTHAVEN RD, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00523495
Address
4811 NORTHAVEN RD, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-07T13:57:16.000
Updated Date
2020-01-27T04:15:53.000
Closed Date
2018-10-07T13:57:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90233350276175000,-96.82635883243591000)
Unique Key
500t000000CAsOMAA1
18-00523497
Service Request Number: 18-00523497 • Address: N MASTERS DR & BRUTON RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00523497
Address
N MASTERS DR & BRUTON RD, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-07T14:00:12.000
Updated Date
2020-01-27T04:15:46.000
Closed Date
2018-10-07T14:00:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74870634139262000,-96.64842656061927000)
Unique Key
500t000000CAsOWAA1
18-00523499
Service Request Number: 18-00523499 • Address: 10215 GATEWAY LN, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00523499
Address
10215 GATEWAY LN, DALLAS, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:00:58.000
Updated Date
2020-01-27T04:15:57.000
Closed Date
2018-10-07T14:00:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84523459323927000,-96.69955245363202000)
Unique Key
500t000000CAsOgAAL
18-00523504
Service Request Number: 18-00523504 • Address: 1818 N WESTMORELAND RD, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00523504
Address
1818 N WESTMORELAND RD, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:06:53.000
Updated Date
2020-01-27T04:16:27.000
Closed Date
2018-10-07T14:06:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76865158631018000,-96.87372623509565000)
Unique Key
500t000000CAsPFAA1
18-00523506
Service Request Number: 18-00523506 • Address: MARVIN D LOVE FWY & W WHEATLAND RD, DALLAS, 75137 • City Council District: 8
Service Request Number
18-00523506
Address
MARVIN D LOVE FWY & W WHEATLAND RD, DALLAS, 75137
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:10:27.000
Updated Date
2020-01-27T04:15:49.000
Closed Date
2018-10-07T14:10:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64764171954099000,-96.88440191007106000)
Unique Key
500t000000CAsPUAA1
18-00523869
Service Request Number: 18-00523869 • Address: 5708 HARVEST HILL RD, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00523869
Address
5708 HARVEST HILL RD, DALLAS, 75230
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-07T14:12:18.000
Updated Date
2020-01-27T04:16:15.000
Closed Date
2018-10-07T14:12:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92243083097686500,-96.80921314862236000)
Unique Key
500t000000CAuA0AAL
18-00523508
Service Request Number: 18-00523508 • Address: 310 WOODLARK TRL, DALLAS, 75241 • City Council District: 4
Service Request Number
18-00523508
Address
310 WOODLARK TRL, DALLAS, 75241
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-17T00:59:00.000
Status
Closed
Created Date
2018-10-07T14:12:20.000
Updated Date
2020-01-27T04:16:01.000
Closed Date
2018-10-07T14:12:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67635291462125000,-96.82031367556475000)
Unique Key
500t000000CAsPjAAL
18-00523510
Service Request Number: 18-00523510 • Address: 4811 NORTHAVEN RD, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00523510
Address
4811 NORTHAVEN RD, DALLAS, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-07T14:12:48.000
Updated Date
2020-01-27T04:16:27.000
Closed Date
2018-10-07T14:12:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90233350276175000,-96.82635883243591000)
Unique Key
500t000000CAsPtAAL
18-00523512
Service Request Number: 18-00523512 • Address: 4612 VANDERVORT DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00523512
Address
4612 VANDERVORT DR, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:14:36.000
Updated Date
2020-01-27T04:16:17.000
Closed Date
2018-10-07T14:14:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70507795723981000,-96.75911467332759000)
Unique Key
500t000000CAsQ3AAL
18-00523513
Service Request Number: 18-00523513 • Address: 7643 LAKE JUNE RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00523513
Address
7643 LAKE JUNE RD, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:16:02.000
Updated Date
2020-01-27T04:15:51.000
Closed Date
2018-10-07T14:16:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73441101171607000,-96.69032302734632000)
Unique Key
500t000000CAsQ8AAL
18-00523514
Service Request Number: 18-00523514 • Address: 2555 WEBB CHAPEL EXT, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00523514
Address
2555 WEBB CHAPEL EXT, DALLAS, 75220
City Council District
6
Department
Code Compliance
Service Request Type
A/C or Heat Inoperable - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:16:16.000
Updated Date
2020-01-27T04:16:11.000
Closed Date
2018-10-07T14:16:16.000
Outcome
Investigation Complete
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.85355415085084000,-96.87486998917795000)
Unique Key
500t000000CAsQIAA1
18-00523515
Service Request Number: 18-00523515 • Address: 10388 SANDRA LYNN DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00523515
Address
10388 SANDRA LYNN DR, DALLAS, 75228
City Council District
9
Department
Transportation
Service Request Type
Bike Share - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:17:22.000
Updated Date
2020-01-27T04:16:23.000
Closed Date
2018-10-07T14:17:22.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83991504572280500,-96.65850900441947000)
Unique Key
500t000000CAsQNAA1
18-00523518
Service Request Number: 18-00523518 • Address: 3258 TELEPHONE RD, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00523518
Address
3258 TELEPHONE RD, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:21:45.000
Updated Date
2020-01-27T04:16:19.000
Closed Date
2018-10-07T14:21:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.62878272969723500,-96.76852701015638000)
Unique Key
500t000000CAsQhAAL
18-00523519
Service Request Number: 18-00523519 • Address: 1631 WAWEENOC AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00523519
Address
1631 WAWEENOC AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:21:53.000
Updated Date
2020-01-27T04:16:33.000
Closed Date
2018-10-07T14:21:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69370033273805000,-96.79904326067677000)
Unique Key
500t000000CAsQmAAL
18-00523520
Service Request Number: 18-00523520 • Address: 2203 MELBOURNE AVE, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00523520
Address
2203 MELBOURNE AVE, DALLAS, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-07T14:24:14.000
Updated Date
2020-01-27T04:16:17.000
Closed Date
2018-10-07T14:24:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72334686743959500,-96.85470225477258000)
Unique Key
500t000000CAsQwAAL
18-00523521
Service Request Number: 18-00523521 • Address: 11170 N CENTRAL EXPY, DALLAS, 75243 • City Council District: 11
Service Request Number
18-00523521
Address
11170 N CENTRAL EXPY, DALLAS, 75243
City Council District
11
Department
Police Department
Service Request Type
Handicap Parking Violation - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:25:11.000
Updated Date
2020-01-27T04:15:53.000
Closed Date
2018-10-07T14:25:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89967439981495500,-96.76888803846445000)
Unique Key
500t000000CAsR1AAL
18-00523524
Service Request Number: 18-00523524 • Address: 2411 ARIZONA AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00523524
Address
2411 ARIZONA AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:27:43.000
Updated Date
2020-01-27T04:16:47.000
Closed Date
2018-10-07T14:27:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71897353457240000,-96.81822237909104000)
Unique Key
500t000000CAsRGAA1
18-00523528
Service Request Number: 18-00523528 • Address: 1325 S LAMAR ST, DALLAS, 75215 • City Council District: 2
Service Request Number
18-00523528
Address
1325 S LAMAR ST, DALLAS, 75215
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:35:53.000
Updated Date
2020-01-27T04:15:42.000
Closed Date
2018-10-07T14:35:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76831750126650000,-96.79650308589001000)
Unique Key
500t000000CAsRkAAL
18-00523531
Service Request Number: 18-00523531 • Address: DENTON DR & ROYAL LN, DALLAS, 75229 • City Council District: 6
Service Request Number
18-00523531
Address
DENTON DR & ROYAL LN, DALLAS, 75229
City Council District
6
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:39:41.000
Updated Date
2020-01-27T04:16:03.000
Closed Date
2018-10-07T14:39:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89515612847963400,-96.88822084887921000)
Unique Key
500t000000CAsS9AAL
18-00523534
Service Request Number: 18-00523534 • Address: 5311 PARKLAND AVE, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00523534
Address
5311 PARKLAND AVE, DALLAS, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:41:38.000
Updated Date
2020-01-27T04:16:41.000
Closed Date
2018-10-07T14:41:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81906570332463000,-96.83033635268620000)
Unique Key
500t000000CAsSTAA1
18-00523544
Service Request Number: 18-00523544 • Address: 326 DU BOIS AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00523544
Address
326 DU BOIS AVE, DALLAS, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:52:56.000
Updated Date
2020-01-27T04:15:51.000
Closed Date
2018-10-07T14:52:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74605566027994000,-96.78970165104957000)
Unique Key
500t000000CAsTbAAL
18-00523549
Service Request Number: 18-00523549 • Address: 9520 ROYAL LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00523549
Address
9520 ROYAL LN, DALLAS, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:55:41.000
Updated Date
2020-01-27T04:16:45.000
Closed Date
2018-10-07T14:55:41.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89253362717191500,-96.73912221256731000)
Unique Key
500t000000CAsU5AAL
18-00523551
Service Request Number: 18-00523551 • Address: 326 DU BOIS AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00523551
Address
326 DU BOIS AVE, DALLAS, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:58:31.000
Updated Date
2020-01-27T04:16:35.000
Closed Date
2018-10-07T14:58:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74605566027994000,-96.78970165104957000)
Unique Key
500t000000CAsUKAA1
18-00523552
Service Request Number: 18-00523552 • Address: 1848 SMOKE TREE LN • City Council District: 8
Service Request Number
18-00523552
Address
1848 SMOKE TREE LN
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-25T23:59:00.000
Status
Closed
Created Date
2018-10-07T14:58:49.000
Updated Date
2020-01-27T04:16:51.000
Closed Date
2018-10-07T14:58:49.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68608532865364000,-96.61193382698124000)
Unique Key
500t000000CAsUPAA1
18-00523553
Service Request Number: 18-00523553 • Address: 8707 COMER DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00523553
Address
8707 COMER DR, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-07T14:59:24.000
Updated Date
2020-01-27T04:16:31.000
Closed Date
2018-10-07T14:59:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73711040120184600,-96.67009896425290000)
Unique Key
500t000000CAsUUAA1
18-00523554
Service Request Number: 18-00523554 • Address: 5550 HARVEST HILL RD, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00523554
Address
5550 HARVEST HILL RD, DALLAS, 75230
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:00:22.000
Updated Date
2020-01-27T04:15:59.000
Closed Date
2018-10-07T15:00:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92254125992444400,-96.81313158921262000)
Unique Key
500t000000CAsUZAA1
18-00523555
Service Request Number: 18-00523555 • Address: 12246 COX LN, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00523555
Address
12246 COX LN, DALLAS, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:02:06.000
Updated Date
2020-01-27T04:16:01.000
Closed Date
2018-10-07T15:02:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91602961665092000,-96.85131197990016000)
Unique Key
500t000000CAsUeAAL
18-00527160
Service Request Number: 18-00527160 • Address: 12246 COX LN, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00527160
Address
12246 COX LN, DALLAS, 75244
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-07T15:02:06.000
Updated Date
2020-01-27T04:16:31.000
Closed Date
2018-10-07T15:02:06.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91602961665092000,-96.85131197990016000)
Unique Key
500t000000CpfxIAAR
18-00523556
Service Request Number: 18-00523556 • Address: 9520 ROYAL LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00523556
Address
9520 ROYAL LN, DALLAS, 75243
City Council District
10
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-25T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:02:44.000
Updated Date
2020-01-27T04:16:01.000
Closed Date
2018-10-07T15:02:44.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89253362717191500,-96.73912221256731000)
Unique Key
500t000000CAsUjAAL
18-00523558
Service Request Number: 18-00523558 • Address: 8707 COMER DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00523558
Address
8707 COMER DR, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:03:13.000
Updated Date
2020-01-27T04:16:01.000
Closed Date
2018-10-07T15:03:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73711040120184600,-96.67009896425290000)
Unique Key
500t000000CAsUtAAL
18-00523561
Service Request Number: 18-00523561 • Address: 4621 DOVE CREEK WAY, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00523561
Address
4621 DOVE CREEK WAY, DALLAS, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:07:53.000
Updated Date
2020-01-27T04:15:44.000
Closed Date
2018-10-07T15:07:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68846047016941000,-96.84952196894127000)
Unique Key
500t000000CAsV8AAL
18-00523564
Service Request Number: 18-00523564 • Address: 716 MAYRANT DR, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00523564
Address
716 MAYRANT DR, DALLAS, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:09:46.000
Updated Date
2020-01-27T04:16:07.000
Closed Date
2018-10-07T15:09:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73003390926470000,-96.83475512531416000)
Unique Key
500t000000CAsVNAA1
18-00523568
Service Request Number: 18-00523568 • Address: 7200 S R L THORNTON FWY, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00523568
Address
7200 S R L THORNTON FWY, DALLAS, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:17:27.000
Updated Date
2020-01-27T04:15:49.000
Closed Date
2018-10-07T15:17:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66112054231399500,-96.82284302637623000)
Unique Key
500t000000CAsVmAAL
18-00523571
Service Request Number: 18-00523571 • Address: 11333 GARLAND RD, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00523571
Address
11333 GARLAND RD, DALLAS, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-15T00:59:00.000
Status
Closed
Created Date
2018-10-07T15:24:04.000
Updated Date
2020-01-27T04:16:33.000
Closed Date
2018-10-07T15:24:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84889712387382000,-96.68386813555550000)
Unique Key
500t000000CAsW6AAL
18-00523573
Service Request Number: 18-00523573 • Address: 625 WOODLAWN AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00523573
Address
625 WOODLAWN AVE, DALLAS, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-07T15:28:33.000
Updated Date
2020-01-27T04:16:33.000
Closed Date
2018-10-07T15:28:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74978914635621000,-96.83041500981263000)
Unique Key
500t000000CAsW7AAL
18-00523575
Service Request Number: 18-00523575 • Address: HARRY HINES BLVD & MEDICAL DISTRICT DR, DALLAS, 75235 • City Council District: 2
Service Request Number
18-00523575
Address
HARRY HINES BLVD & MEDICAL DISTRICT DR, DALLAS, 75235
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:28:42.000
Updated Date
2020-01-27T04:16:43.000
Closed Date
2018-10-07T15:28:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81006131501399000,-96.83481957907799000)
Unique Key
500t000000CAsWQAA1
18-00523577
Service Request Number: 18-00523577 • Address: SKILLMAN ST & LIVE OAK ST, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00523577
Address
SKILLMAN ST & LIVE OAK ST, DALLAS, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:32:47.000
Updated Date
2020-01-27T04:15:53.000
Closed Date
2018-10-07T15:32:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81175323423924000,-96.76190887340096000)
Unique Key
500t000000CAsWaAAL
18-00523581
Service Request Number: 18-00523581 • Address: 2739 WILTON AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00523581
Address
2739 WILTON AVE, DALLAS, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due
2018-11-07T00:59:00.000
Status
Closed
Created Date
2018-10-07T15:35:52.000
Updated Date
2020-01-27T04:15:49.000
Closed Date
2018-10-07T15:35:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72925643324206000,-96.86464967338028000)
Unique Key
500t000000CAsWuAAL
18-00523583
Service Request Number: 18-00523583 • Address: 6604 DELOACHE AVE, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00523583
Address
6604 DELOACHE AVE, DALLAS, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-07T15:37:19.000
Updated Date
2020-01-27T04:16:13.000
Closed Date
2018-10-07T15:37:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87053333392971000,-96.79140671436659000)
Unique Key
500t000000CAsX9AAL
18-00523584
Service Request Number: 18-00523584 • Address: 2739 WILTON AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00523584
Address
2739 WILTON AVE, DALLAS, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-22T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:37:33.000
Updated Date
2020-01-27T04:15:57.000
Closed Date
2018-10-07T15:37:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72925643324206000,-96.86464967338028000)
Unique Key
500t000000CAsXEAA1
18-00523585
Service Request Number: 18-00523585 • Address: 7005 WHITEHILL ST, DALLAS, 75231 • City Council District: 9
Service Request Number
18-00523585
Address
7005 WHITEHILL ST, DALLAS, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Obstruction Corner Visibility - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-29T00:59:00.000
Status
Closed
Created Date
2018-10-07T15:38:06.000
Updated Date
2020-01-27T04:16:13.000
Closed Date
2018-10-07T15:38:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85972448545403000,-96.73935568885864000)
Unique Key
500t000000CAsXOAA1
18-00523587
Service Request Number: 18-00523587 • Address: 3502 PALACIOS AVE, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00523587
Address
3502 PALACIOS AVE, DALLAS, 75212
City Council District
6
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:40:46.000
Updated Date
2020-01-27T04:16:21.000
Closed Date
2018-10-07T15:40:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78508144662075000,-96.90239157093420000)
Unique Key
500t000000CAsXYAA1
18-00523588
Service Request Number: 18-00523588 • Address: SILVERY MOON DR & LAZY RIVER DR, DALLAS, 75241 • City Council District: 3
Service Request Number
18-00523588
Address
SILVERY MOON DR & LAZY RIVER DR, DALLAS, 75241
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:41:10.000
Updated Date
2020-01-27T04:16:01.000
Closed Date
2018-10-07T15:41:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66874176586295400,-96.80245072184030000)
Unique Key
500t000000CAsXdAAL
18-00523591
Service Request Number: 18-00523591 • Address: 3365 JUBILEE TRL, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00523591
Address
3365 JUBILEE TRL, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-07T15:45:46.000
Updated Date
2020-01-27T04:15:59.000
Closed Date
2018-10-07T15:45:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90022048702105000,-96.86365025017092000)
Unique Key
500t000000CAsXsAAL
18-00523594
Service Request Number: 18-00523594 • Address: MIDWAY RD & L B J ACRD N, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00523594
Address
MIDWAY RD & L B J ACRD N, DALLAS, 75244
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-25T00:59:00.000
Status
Closed
Created Date
2018-10-07T15:46:28.000
Updated Date
2020-01-27T04:15:46.000
Closed Date
2018-10-07T15:46:28.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92540451719581000,-96.83861377280192000)
Unique Key
500t000000CAsY7AAL
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