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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00506992
Service Request Number: 18-00506992 • Address: 5970 ROSS AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00506992
Address
5970 ROSS AVE, DALLAS, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:55:39.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T13:55:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81119431051105000,-96.76468200314544000)
Unique Key
500t000000CPV3dAAH
18-00506993
Service Request Number: 18-00506993 • Address: LINDA DR & WEBB CHAPEL RD, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00506993
Address
LINDA DR & WEBB CHAPEL RD, DALLAS, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:55:43.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-01T13:55:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87335759875516000,-96.86479276720414000)
Unique Key
500t000000CPV3sAAH
18-00506998
Service Request Number: 18-00506998 • Address: 1280 BURGESS BLVD, DALLAS, 75207 • City Council District: 6
Service Request Number
18-00506998
Address
1280 BURGESS BLVD, DALLAS, 75207
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:56:33.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T13:56:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80433543827705000,-96.84762678191717000)
Unique Key
500t000000CPV5PAAX
18-00506999
Service Request Number: 18-00506999 • Address: SEATON DR & HUMPHREY DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00506999
Address
SEATON DR & HUMPHREY DR, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:56:34.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T13:56:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.70872293666559000,-96.76474628711512000)
Unique Key
500t000000CPV5UAAX
18-00507005
Service Request Number: 18-00507005 • Address: 6549 TRAMMEL DR, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00507005
Address
6549 TRAMMEL DR, DALLAS, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:57:01.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T13:57:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84558059572191000,-96.74811419576080000)
Unique Key
500t000000CPV6mAAH
18-00507004
Service Request Number: 18-00507004 • Address: PARK LN & WEBB CHAPEL RD, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00507004
Address
PARK LN & WEBB CHAPEL RD, DALLAS, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:57:01.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T13:57:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87604574017436000,-96.86475965284810000)
Unique Key
500t000000CPV6cAAH
18-00507006
Service Request Number: 18-00507006 • Address: 1250 HIDDEN VALLEY DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00507006
Address
1250 HIDDEN VALLEY DR, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:57:15.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T13:57:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66428641134501000,-96.80502355898696000)
Unique Key
500t000000CPV7GAAX
18-00507009
Service Request Number: 18-00507009 • Address: 6145 RICHMOND AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00507009
Address
6145 RICHMOND AVE, DALLAS, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T13:57:37.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T13:57:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81625123322895000,-96.76027243898021000)
Unique Key
500t000000CPV7fAAH
18-00507010
Service Request Number: 18-00507010 • Address: 10510 OLD SEAGOVILLE RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00507010
Address
10510 OLD SEAGOVILLE RD, DALLAS, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:57:40.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T13:57:40.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70490854220428000,-96.64312036748950000)
Unique Key
500t000000CPV7pAAH
18-00507013
Service Request Number: 18-00507013 • Address: WITHAM ST & MANANA DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00507013
Address
WITHAM ST & MANANA DR, DALLAS, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:58:07.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T13:58:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87420331111724000,-96.86177318443481000)
Unique Key
500t000000CPV8YAAX
18-00507014
Service Request Number: 18-00507014 • Address: 9706 WINDY TERRACE DR, DALLAS, 75231 • City Council District: 10
Service Request Number
18-00507014
Address
9706 WINDY TERRACE DR, DALLAS, 75231
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:58:13.000
Updated Date
2020-01-27T03:58:26.000
Closed Date
2018-10-01T13:58:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89267174664263400,-96.73457575439984000)
Unique Key
500t000000CPV8nAAH
18-00507016
Service Request Number: 18-00507016 • Address: 960 PORTNOMA LN, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00507016
Address
960 PORTNOMA LN, DALLAS, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:58:37.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T13:58:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69735838192674000,-96.66144787840700000)
Unique Key
500t000000CPV9HAAX
18-00507018
Service Request Number: 18-00507018 • Address: 4524 HARRYS LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00507018
Address
4524 HARRYS LN, DALLAS, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:58:40.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T13:58:40.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89143263622475600,-96.83160605640892000)
Unique Key
500t000000CPV9bAAH
18-00507024
Service Request Number: 18-00507024 • Address: 2307 IDAHO AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507024
Address
2307 IDAHO AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:59:16.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T13:59:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72008776328668500,-96.81214168861567000)
Unique Key
500t000000CPVAeAAP
18-00507025
Service Request Number: 18-00507025 • Address: WITHAM ST & PARK LN, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00507025
Address
WITHAM ST & PARK LN, DALLAS, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:59:17.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T13:59:17.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87561037965891000,-96.86151910066228000)
Unique Key
500t000000CPVAoAAP
18-00507026
Service Request Number: 18-00507026 • Address: 6143 RICHMOND AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00507026
Address
6143 RICHMOND AVE, DALLAS, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-04T00:59:00.000
Status
Closed
Created Date
2018-10-01T13:59:18.000
Updated Date
2020-01-27T03:58:31.000
Closed Date
2018-10-01T13:59:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81625167947904000,-96.76032859778262000)
Unique Key
500t000000CPVAtAAP
18-00507030
Service Request Number: 18-00507030 • Address: 4617 DE KALB AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507030
Address
4617 DE KALB AVE, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:59:36.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T13:59:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68868546224204000,-96.80639825571261000)
Unique Key
500t000000CPVBSAA5
18-00507031
Service Request Number: 18-00507031 • Address: 911 REVERCHON DR, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00507031
Address
911 REVERCHON DR, DALLAS, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T13:59:52.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T13:59:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75166065513694500,-96.86298519627654000)
Unique Key
500t000000CPVBrAAP
18-00507033
Service Request Number: 18-00507033 • Address: 7303 HARDWOOD TRL, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00507033
Address
7303 HARDWOOD TRL, DALLAS, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:00:29.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T14:00:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.63764643821491500,-96.94927338805108000)
Unique Key
500t000000CPVCVAA5
18-00507034
Service Request Number: 18-00507034 • Address: LAKE JUNE RD & N ST AUGUSTINE DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00507034
Address
LAKE JUNE RD & N ST AUGUSTINE DR, DALLAS, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn
Ert Estimated Response Time
7 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:00:35.000
Updated Date
2020-01-27T03:58:11.000
Closed Date
2018-10-01T14:00:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73404470047531000,-96.65694347369771000)
Unique Key
500t000000CPVCaAAP
18-00507036
Service Request Number: 18-00507036 • Address: 3410 ARMSTRONG AVE, DALLAS, 75205 • City Council District: 14
Service Request Number
18-00507036
Address
3410 ARMSTRONG AVE, DALLAS, 75205
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-03T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:01:06.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T14:01:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82251595916613000,-96.79219260036426000)
Unique Key
500t000000CPVDTAA5
18-00507041
Service Request Number: 18-00507041 • Address: E LAKEVIEW DR & VERMONT AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507041
Address
E LAKEVIEW DR & VERMONT AVE, DALLAS, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:01:59.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T14:01:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72813447446602000,-96.81922390872384000)
Unique Key
500t000000CPVEWAA5
18-00507044
Service Request Number: 18-00507044 • Address: 2615 MORGAN DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00507044
Address
2615 MORGAN DR, DALLAS, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:03:12.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-01T14:03:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65100026611478500,-96.77966519705768000)
Unique Key
500t000000CPVG8AAP
18-00507047
Service Request Number: 18-00507047 • Address: 1400 EL CAMPO DR • City Council District: 9
Service Request Number
18-00507047
Address
1400 EL CAMPO DR
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:03:31.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T14:03:31.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82855000000000000,-96.70212000000000000)
Unique Key
500t000000CPVEcAAP
18-00507051
Service Request Number: 18-00507051 • Address: 559 ALCORN AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00507051
Address
559 ALCORN AVE, DALLAS, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:04:16.000
Updated Date
2020-01-27T03:58:49.000
Closed Date
2018-10-01T14:04:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72127895895809000,-96.70400298476858000)
Unique Key
500t000000CPVHVAA5
18-00507054
Service Request Number: 18-00507054 • Address: 6145 RICHMOND AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00507054
Address
6145 RICHMOND AVE, DALLAS, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed
Created Date
2018-10-01T14:04:53.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T14:04:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81625123322895000,-96.76027243898021000)
Unique Key
500t000000CPVIdAAP
18-00507058
Service Request Number: 18-00507058 • Address: 4022 SUN VALLEY DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507058
Address
4022 SUN VALLEY DR, DALLAS, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-05-21T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:05:35.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-01T14:05:35.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69559503251548400,-96.82115587858438000)
Unique Key
500t000000CPVJqAAP
18-00507058
Service Request Number: 18-00507058 • Address: 4022 SUN VALLEY DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507058
Address
4022 SUN VALLEY DR, DALLAS, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-05-21T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:05:35.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-01T14:05:35.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69559503251548400,-96.82115587858438000)
Unique Key
500t000000CPVJqAAP
18-00507058
Service Request Number: 18-00507058 • Address: 4022 SUN VALLEY DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507058
Address
4022 SUN VALLEY DR, DALLAS, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-05-21T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:05:35.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-01T14:05:35.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69559503251548400,-96.82115587858438000)
Unique Key
500t000000CPVJqAAP
18-00507058
Service Request Number: 18-00507058 • Address: 4022 SUN VALLEY DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507058
Address
4022 SUN VALLEY DR, DALLAS, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-05-21T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:05:35.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-01T14:05:35.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69559503251548400,-96.82115587858438000)
Unique Key
500t000000CPVJqAAP
18-00507163
Service Request Number: 18-00507163 • Address: 4022 SUN VALLEY DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507163
Address
4022 SUN VALLEY DR, DALLAS, 75216
City Council District
4
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T14:05:35.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T14:05:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69559503251548400,-96.82115587858438000)
Unique Key
500t000000CPVqGAAX
18-00507168
Service Request Number: 18-00507168 • Address: 4022 SUN VALLEY DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00507168
Address
4022 SUN VALLEY DR, DALLAS, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2018-12-31T00:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-01T14:05:35.000
Updated Date
2020-01-27T03:59:10.000
Closed Date
2018-10-01T14:05:35.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69559503251548400,-96.82115587858438000)
Unique Key
500t000000CPVsCAAX
18-00507059
Service Request Number: 18-00507059 • Address: E R L THORNTON FWY & ST FRANCIS AVE, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00507059
Address
E R L THORNTON FWY & ST FRANCIS AVE, DALLAS, 75228
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Knockdown
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:05:40.000
Updated Date
2020-01-27T03:58:18.000
Closed Date
2018-10-01T14:05:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79561743227805000,-96.69191051999975000)
Unique Key
500t000000CPVKFAA5
18-00507061
Service Request Number: 18-00507061 • Address: 9036 DRUMCLIFFE LN, DALLAS, 75231 • City Council District: 10
Service Request Number
18-00507061
Address
9036 DRUMCLIFFE LN, DALLAS, 75231
City Council District
10
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:06:03.000
Updated Date
2020-01-27T04:40:27.000
Closed Date
2018-10-01T14:06:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Web
Lat Long Value
(32.88827000557627400,-96.73811406586067000)
Unique Key
500t000000CPVKjAAP
18-00507066
Service Request Number: 18-00507066 • Address: 11851 HIGH DALE DR, DALLAS, 75234 • City Council District: 6
Service Request Number
18-00507066
Address
11851 HIGH DALE DR, DALLAS, 75234
City Council District
6
Department
Code Compliance
Service Request Type
A/C or Heat Inoperable - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:06:27.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T14:06:27.000
Outcome
Investigation Complete
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.91048159477618600,-96.86098713607116000)
Unique Key
500t000000CPVLXAA5
18-00507071
Service Request Number: 18-00507071 • Address: CEDAR SPRINGS RD & OAK LAWN AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00507071
Address
CEDAR SPRINGS RD & OAK LAWN AVE, DALLAS, 75219
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:07:43.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T14:07:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80900721267910000,-96.80865342050956000)
Unique Key
500t000000CPVNJAA5
18-00507073
Service Request Number: 18-00507073 • Address: 6145 RICHMOND AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00507073
Address
6145 RICHMOND AVE, DALLAS, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-13T00:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-01T14:08:25.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T14:08:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81625123322895000,-96.76027243898021000)
Unique Key
500t000000CPVOgAAP
18-00507077
Service Request Number: 18-00507077 • Address: 9609 WICKERSHAM RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00507077
Address
9609 WICKERSHAM RD, DALLAS, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:09:05.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T14:09:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87732997497966000,-96.69091530951668000)
Unique Key
500t000000CPVPtAAP
18-00507079
Service Request Number: 18-00507079 • Address: 1840 NORFOLK AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00507079
Address
1840 NORFOLK AVE, DALLAS, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:09:30.000
Updated Date
2020-01-27T03:58:44.000
Closed Date
2018-10-01T14:09:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73173431491286000,-96.79757796046361000)
Unique Key
500t000000CPVQNAA5
18-00507082
Service Request Number: 18-00507082 • Address: E R L THORNTON ACRD N & ST FRANCIS AVE, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00507082
Address
E R L THORNTON ACRD N & ST FRANCIS AVE, DALLAS, 75228
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Knockdown
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:10:04.000
Updated Date
2020-01-27T03:58:57.000
Closed Date
2018-10-01T14:10:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79740443106116000,-96.69260104695891000)
Unique Key
500t000000CPVQmAAP
18-00507089
Service Request Number: 18-00507089 • Address: DALLAS NORTH TOLLWAY & OAK LAWN AVE, DALLAS, 75219 • City Council District: 2
Service Request Number
18-00507089
Address
DALLAS NORTH TOLLWAY & OAK LAWN AVE, DALLAS, 75219
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:11:23.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T14:11:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80214784178599000,-96.81643984734019000)
Unique Key
500t000000CPVTHAA5
18-00507093
Service Request Number: 18-00507093 • Address: 2730 MARTIN LUTHER KING JR BLVD, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00507093
Address
2730 MARTIN LUTHER KING JR BLVD, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:12:15.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T14:12:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76836851182065000,-96.76920266494610000)
Unique Key
500t000000CPVUZAA5
18-00507094
Service Request Number: 18-00507094 • Address: N JIM MILLER RD & GREAT TRINITY FOREST WAY, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00507094
Address
N JIM MILLER RD & GREAT TRINITY FOREST WAY, DALLAS, 75217
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:12:16.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T14:12:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71322331816758600,-96.70004312974854000)
Unique Key
500t000000CPVUeAAP
18-00507096
Service Request Number: 18-00507096 • Address: 2730 MARTIN LUTHER KING JR BLVD, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00507096
Address
2730 MARTIN LUTHER KING JR BLVD, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-01T14:12:23.000
Updated Date
2020-01-27T03:58:53.000
Closed Date
2018-10-01T14:12:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76836851182065000,-96.76920266494610000)
Unique Key
500t000000CPVUtAAP
18-00507098
Service Request Number: 18-00507098 • Address: FRANKFORD RD & KELLY BLVD, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00507098
Address
FRANKFORD RD & KELLY BLVD, DALLAS, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:12:42.000
Updated Date
2020-01-27T03:59:01.000
Closed Date
2018-10-01T14:12:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99710135837303000,-96.86621424151546000)
Unique Key
500t000000CPVVcAAP
18-00507103
Service Request Number: 18-00507103 • Address: 3702 SPENCE ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00507103
Address
3702 SPENCE ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-29T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:14:01.000
Updated Date
2020-01-27T03:58:35.000
Closed Date
2018-10-01T14:14:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75590398791306500,-96.77115680190792000)
Unique Key
500t000000CPVXnAAP
18-00507105
Service Request Number: 18-00507105 • Address: FRANKFORD RD & PRES GEORGE BUSH TPKE, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00507105
Address
FRANKFORD RD & PRES GEORGE BUSH TPKE, DALLAS, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:14:24.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T14:14:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99710910176711600,-96.85910947636958000)
Unique Key
500t000000CPVYlAAP
18-00507114
Service Request Number: 18-00507114 • Address: BENTWOOD TRL & PRESTON RD, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00507114
Address
BENTWOOD TRL & PRESTON RD, DALLAS, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-05T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:16:35.000
Updated Date
2020-01-27T03:58:51.000
Closed Date
2018-10-01T14:16:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00259915680296000,-96.79583550096656000)
Unique Key
500t000000CPVbVAAX
18-00507118
Service Request Number: 18-00507118 • Address: 6611 SHADOW CREEK DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00507118
Address
6611 SHADOW CREEK DR, DALLAS, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-10-30T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:17:14.000
Updated Date
2020-01-27T03:58:42.000
Closed Date
2018-10-01T14:17:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65747502700175000,-96.76695589418992000)
Unique Key
500t000000CPVd2AAH
18-00507119
Service Request Number: 18-00507119 • Address: 1818 N WESTMORELAND RD, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00507119
Address
1818 N WESTMORELAND RD, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-02T23:59:00.000
Status
Closed
Created Date
2018-10-01T14:17:17.000
Updated Date
2020-01-27T03:58:40.000
Closed Date
2018-10-01T14:17:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76865158631018000,-96.87372623509565000)
Unique Key
500t000000CPVd7AAH
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