311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00521520
Service Request Number: 18-00521520 • Address: 3240 ST CROIX DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00521520
Address
3240 ST CROIX DR, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:05:04.000
Updated Date
2020-01-27T03:59:32.000
Closed Date
2018-10-05T16:05:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90472405851965500,-96.86857090224989000)
Unique Key
500t000000CAixvAAD
18-00521524
Service Request Number: 18-00521524 • Address: 9750 ROYAL LN, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00521524
Address
9750 ROYAL LN, DALLAS, 75243
City Council District
10
Department
Code Compliance
Service Request Type
A/C or Heat Inoperable - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:05:49.000
Updated Date
2020-01-27T03:59:32.000
Closed Date
2018-10-05T16:05:49.000
Outcome
Investigation Complete
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.89436032086685000,-96.73097231788420000)
Unique Key
500t000000CAiyFAAT
18-00521527
Service Request Number: 18-00521527 • Address: 3929 ST CHRISTOPHER LN, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00521527
Address
3929 ST CHRISTOPHER LN, DALLAS, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:06:41.000
Updated Date
2020-01-27T03:59:35.000
Closed Date
2018-10-05T16:06:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99305861758013000,-96.84445968345600000)
Unique Key
500t000000CAiyQAAT
18-00521528
Service Request Number: 18-00521528 • Address: 3732 VINEYARD DR, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00521528
Address
3732 VINEYARD DR, DALLAS, 75212
City Council District
6
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:06:42.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T16:06:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78743975473946000,-96.87604295335791000)
Unique Key
500t000000CAiyZAAT
18-00521531
Service Request Number: 18-00521531 • Address: HARVEST HILL RD & MIDWAY RD, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00521531
Address
HARVEST HILL RD & MIDWAY RD, DALLAS, 75244
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:07:00.000
Updated Date
2020-01-27T03:59:39.000
Closed Date
2018-10-05T16:07:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92165960150928000,-96.83811277588292000)
Unique Key
500t000000CAiyoAAD
18-00521537
Service Request Number: 18-00521537 • Address: 12121 RYLIE CREST DR, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00521537
Address
12121 RYLIE CREST DR, DALLAS, 75253
City Council District
8
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:07:59.000
Updated Date
2020-01-27T04:15:26.000
Closed Date
2018-10-05T16:07:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69947956363333000,-96.61211517665070000)
Unique Key
500t000000CAizIAAT
18-00521541
Service Request Number: 18-00521541 • Address: MARVIN D LOVE FWY & W WHEATLAND RD, DALLAS, 75137 • City Council District: 8
Service Request Number
18-00521541
Address
MARVIN D LOVE FWY & W WHEATLAND RD, DALLAS, 75137
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:08:44.000
Updated Date
2020-01-27T04:01:06.000
Closed Date
2018-10-05T16:08:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64764171954099000,-96.88440191007106000)
Unique Key
500t000000CAizcAAD
18-00521546
Service Request Number: 18-00521546 • Address: PUGET ST & SINGLETON BLVD, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00521546
Address
PUGET ST & SINGLETON BLVD, DALLAS, 75212
City Council District
6
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-05T00:59:00.000
Status
Closed
Created Date
2018-10-05T16:09:07.000
Updated Date
2020-01-27T03:59:37.000
Closed Date
2018-10-05T16:09:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77861988008378000,-96.85291363639159000)
Unique Key
500t000000CAizwAAD
18-00521547
Service Request Number: 18-00521547 • Address: 1516 N PEAK ST, DALLAS, 75204 • City Council District: 2
Service Request Number
18-00521547
Address
1516 N PEAK ST, DALLAS, 75204
City Council District
2
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-05T16:09:14.000
Updated Date
2020-01-27T04:01:08.000
Closed Date
2018-10-05T16:09:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80003683414964000,-96.78061474318197000)
Unique Key
500t000000CAj01AAD
18-00521548
Service Request Number: 18-00521548 • Address: 7005 ATHA DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00521548
Address
7005 ATHA DR, DALLAS, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T16:09:25.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T16:09:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71533704925597000,-96.70147818142044000)
Unique Key
500t000000CAj0BAAT
18-00521549
Service Request Number: 18-00521549 • Address: 2150 MONTALBA AVE, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00521549
Address
2150 MONTALBA AVE, DALLAS, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:09:38.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T16:09:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84392192055407000,-96.67456344536481000)
Unique Key
500t000000CAj0GAAT
18-00521552
Service Request Number: 18-00521552 • Address: 4504 WEDGECREST DR, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00521552
Address
4504 WEDGECREST DR, DALLAS, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:10:08.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-05T16:10:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68831325695336000,-96.84505420769173000)
Unique Key
500t000000CAj0WAAT
18-00521553
Service Request Number: 18-00521553 • Address: 5608 BENTWOOD TRL, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00521553
Address
5608 BENTWOOD TRL, DALLAS, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:10:25.000
Updated Date
2020-01-27T04:01:06.000
Closed Date
2018-10-05T16:10:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00821170429813400,-96.80418508741613000)
Unique Key
500t000000CAj0aAAD
18-00521556
Service Request Number: 18-00521556 • Address: 934 GREEN COVE LN, DALLAS, 75232 • City Council District: 4
Service Request Number
18-00521556
Address
934 GREEN COVE LN, DALLAS, 75232
City Council District
4
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:10:57.000
Updated Date
2020-01-27T04:15:28.000
Closed Date
2018-10-05T16:10:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.68423759459775400,-96.83825251578999000)
Unique Key
500t000000CAj0zAAD
18-00521560
Service Request Number: 18-00521560 • Address: 133 S ACRES DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00521560
Address
133 S ACRES DR, DALLAS, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-22T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:11:48.000
Updated Date
2020-01-27T04:15:28.000
Closed Date
2018-10-05T16:11:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71153705558133000,-96.63914454064584000)
Unique Key
500t000000CAj1OAAT
18-00521565
Service Request Number: 18-00521565 • Address: 2121 GREENVILLE AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00521565
Address
2121 GREENVILLE AVE, DALLAS, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-11-10T00:59:00.000
Status
Closed
Created Date
2018-10-05T16:13:23.000
Updated Date
2020-01-27T04:15:30.000
Closed Date
2018-10-05T16:13:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81577167857939000,-96.77025608636569000)
Unique Key
500t000000CAj22AAD
18-00521570
Service Request Number: 18-00521570 • Address: 5019 NORTHAVEN RD, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00521570
Address
5019 NORTHAVEN RD, DALLAS, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Illegal Garbage/Placement -CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:13:55.000
Updated Date
2020-01-27T04:15:28.000
Closed Date
2018-10-05T16:13:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90230521127405000,-96.82155773447552000)
Unique Key
500t000000CAj2RAAT
18-00521574
Service Request Number: 18-00521574 • Address: 7740 MCCALLUM BLVD, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00521574
Address
7740 MCCALLUM BLVD, DALLAS, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:14:40.000
Updated Date
2020-01-27T04:01:06.000
Closed Date
2018-10-05T16:14:40.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98781818256358600,-96.77252363585501000)
Unique Key
500t000000CAj2lAAD
18-00521575
Service Request Number: 18-00521575 • Address: 8354 PLAINVIEW DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00521575
Address
8354 PLAINVIEW DR, DALLAS, 75217
City Council District
8
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:15:05.000
Updated Date
2020-01-27T04:01:04.000
Closed Date
2018-10-05T16:15:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68480339157021000,-96.67559230498510000)
Unique Key
500t000000CAj2qAAD
18-00521578
Service Request Number: 18-00521578 • Address: 925 TOWN CREEK DR, DALLAS, 75232 • City Council District: 4
Service Request Number
18-00521578
Address
925 TOWN CREEK DR, DALLAS, 75232
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:15:34.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T16:15:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68325410167322000,-96.83881907953678000)
Unique Key
500t000000CAj3AAAT
18-00521585
Service Request Number: 18-00521585 • Address: W LAKE HIGHLANDS DR & BISCAYNE BLVD, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00521585
Address
W LAKE HIGHLANDS DR & BISCAYNE BLVD, DALLAS, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due
2019-02-09T00:59:00.000
Status
Closed
Created Date
2018-10-05T16:16:52.000
Updated Date
2020-01-27T04:01:06.000
Closed Date
2018-10-05T16:16:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83759898318922400,-96.71291031423569000)
Unique Key
500t000000CAj3oAAD
18-00522983
Service Request Number: 18-00522983 • Address: W LAKE HIGHLANDS DR & BISCAYNE BLVD, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00522983
Address
W LAKE HIGHLANDS DR & BISCAYNE BLVD, DALLAS, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-05T16:16:52.000
Updated Date
2020-01-27T04:15:28.000
Closed Date
2018-10-05T16:16:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83759898318922400,-96.71291031423569000)
Unique Key
500t000000CAlZSAA1
18-00521586
Service Request Number: 18-00521586 • Address: 12700 INTERNATIONAL PKWY, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00521586
Address
12700 INTERNATIONAL PKWY, DALLAS, 75228
City Council District
9
Department
Public Works
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-10-25T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:17:15.000
Updated Date
2020-01-27T04:01:10.000
Closed Date
2018-10-05T16:17:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85793254886155000,-96.66140638292849000)
Unique Key
500t000000CAj3yAAD
18-00522259
Service Request Number: 18-00522259 • Address: 12700 INTERNATIONAL PKWY, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00522259
Address
12700 INTERNATIONAL PKWY, DALLAS, 75228
City Council District
9
Department
Public Works
Service Request Type
Shopping Carts - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-05T16:17:15.000
Updated Date
2020-01-27T03:59:29.000
Closed Date
2018-10-05T16:17:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85793254886155000,-96.66140638292849000)
Unique Key
500t000000CAkQ5AAL
18-00521587
Service Request Number: 18-00521587 • Address: 3020 SARGENT RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00521587
Address
3020 SARGENT RD, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:17:50.000
Updated Date
2020-01-27T03:59:32.000
Closed Date
2018-10-05T16:17:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72403131415970000,-96.76991937372435000)
Unique Key
500t000000CAj43AAD
18-00521588
Service Request Number: 18-00521588 • Address: 9714 SAN LEON AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00521588
Address
9714 SAN LEON AVE, DALLAS, 75217
City Council District
5
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T16:17:59.000
Updated Date
2020-01-27T04:15:30.000
Closed Date
2018-10-05T16:17:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.72980689258048000,-96.65522474452398000)
Unique Key
500t000000CAj48AAD
18-00527973
Service Request Number: 18-00527973 • Address: 9714 SAN LEON AVE, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00527973
Address
9714 SAN LEON AVE, DALLAS, 75217
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-05T16:17:59.000
Updated Date
2020-01-27T04:16:05.000
Closed Date
2018-10-05T16:17:59.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.72980689258048000,-96.65522474452398000)
Unique Key
500t000000CAzvhAAD
18-00521589
Service Request Number: 18-00521589 • Address: 1634 GLENFIELD AVE, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00521589
Address
1634 GLENFIELD AVE, DALLAS, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:18:18.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T16:18:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71851079933574000,-96.84696522525680000)
Unique Key
500t000000CAj4DAAT
18-00521590
Service Request Number: 18-00521590 • Address: INDIAN RIDGE TRL & ALGEBRA DR, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00521590
Address
INDIAN RIDGE TRL & ALGEBRA DR, DALLAS, 75232
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-25T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:18:33.000
Updated Date
2020-01-27T04:15:30.000
Closed Date
2018-10-05T16:18:33.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65187704548123500,-96.85013913625639000)
Unique Key
500t000000CAj4IAAT
18-00521599
Service Request Number: 18-00521599 • Address: 2950 SATSUMA DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00521599
Address
2950 SATSUMA DR, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:19:49.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T16:19:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90037436289074000,-96.87966031557771000)
Unique Key
500t000000CAj5GAAT
18-00521600
Service Request Number: 18-00521600 • Address: 336 N LANCASTER AVE, DALLAS, 75203 • City Council District: 1
Service Request Number
18-00521600
Address
336 N LANCASTER AVE, DALLAS, 75203
City Council District
1
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-22T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:19:57.000
Updated Date
2020-01-27T03:59:32.000
Closed Date
2018-10-05T16:19:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75181756475120000,-96.81409766276263000)
Unique Key
500t000000CAj5LAAT
18-00521603
Service Request Number: 18-00521603 • Address: 6207 GLENNOX LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00521603
Address
6207 GLENNOX LN, DALLAS, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:20:53.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T16:20:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85020802927415000,-96.75731424444653000)
Unique Key
500t000000CAj4EAAT
18-00521605
Service Request Number: 18-00521605 • Address: 13642 PEYTON DR, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00521605
Address
13642 PEYTON DR, DALLAS, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
24 Hours
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:21:33.000
Updated Date
2020-01-27T03:59:37.000
Closed Date
2018-10-05T16:21:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93357205364572600,-96.77998069883203000)
Unique Key
500t000000CAj5kAAD
18-00521609
Service Request Number: 18-00521609 • Address: 8272 MILROY LN, DALLAS, 75231 • City Council District: 13
Service Request Number
18-00521609
Address
8272 MILROY LN, DALLAS, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:22:12.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T16:22:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88915447833985000,-96.76204684073164000)
Unique Key
500t000000CAj64AAD
18-00521621
Service Request Number: 18-00521621 • Address: 7226 LITTLE CANYON RD, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00521621
Address
7226 LITTLE CANYON RD, DALLAS, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:24:05.000
Updated Date
2020-01-27T04:01:04.000
Closed Date
2018-10-05T16:24:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.63975608248953400,-96.94932537916003000)
Unique Key
500t000000CAj7CAAT
18-00521622
Service Request Number: 18-00521622 • Address: 13916 ROLLING HILLS LN, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00521622
Address
13916 ROLLING HILLS LN, DALLAS, 75240
City Council District
11
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:24:06.000
Updated Date
2020-01-27T03:59:39.000
Closed Date
2018-10-05T16:24:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93557238151373000,-96.76554958823453000)
Unique Key
500t000000CAj73AAD
18-00521626
Service Request Number: 18-00521626 • Address: 732 CLEARDALE DR, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00521626
Address
732 CLEARDALE DR, DALLAS, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:24:43.000
Updated Date
2020-01-27T03:59:35.000
Closed Date
2018-10-05T16:24:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65188368552268000,-96.83489763537555000)
Unique Key
500t000000CAj7bAAD
18-00521629
Service Request Number: 18-00521629 • Address: 4756 ELM LEAF DR, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00521629
Address
4756 ELM LEAF DR, DALLAS, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:25:12.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T16:25:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67813091669225000,-96.90311479908509000)
Unique Key
500t000000CAj7qAAD
18-00521632
Service Request Number: 18-00521632 • Address: 2234 HARRELL AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00521632
Address
2234 HARRELL AVE, DALLAS, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:25:38.000
Updated Date
2020-01-27T04:15:18.000
Closed Date
2018-10-05T16:25:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74075357593731000,-96.78977205603252000)
Unique Key
500t000000CAj8FAAT
18-00521640
Service Request Number: 18-00521640 • Address: 1400 N WASHINGTON AVE, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00521640
Address
1400 N WASHINGTON AVE, DALLAS, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Hand Bills/Fliers Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-29T00:59:00.000
Status
Closed
Created Date
2018-10-05T16:27:43.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T16:27:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79566889168247500,-96.78345155698483000)
Unique Key
500t000000CAj8tAAD
18-00521646
Service Request Number: 18-00521646 • Address: 6003 RIDGECREST RD, DALLAS, 75231 • City Council District: 13
Service Request Number
18-00521646
Address
6003 RIDGECREST RD, DALLAS, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T16:28:47.000
Updated Date
2020-01-27T03:59:32.000
Closed Date
2018-10-05T16:28:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87021020044429000,-96.75903993640588000)
Unique Key
500t000000CAj9XAAT
18-00521651
Service Request Number: 18-00521651 • Address: 4715 TREMONT ST, DALLAS, 75246 • City Council District: 2
Service Request Number
18-00521651
Address
4715 TREMONT ST, DALLAS, 75246
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:29:44.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T16:29:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79623264159321000,-96.76877996593151000)
Unique Key
500t000000CAj9wAAD
18-00521653
Service Request Number: 18-00521653 • Address: 3035 CLYDEDALE DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00521653
Address
3035 CLYDEDALE DR, DALLAS, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:29:49.000
Updated Date
2020-01-27T03:59:35.000
Closed Date
2018-10-05T16:29:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86195589854638000,-96.87335461567068000)
Unique Key
500t000000CAjA6AAL
18-00521656
Service Request Number: 18-00521656 • Address: 6900 HODDE ST, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00521656
Address
6900 HODDE ST, DALLAS, 75217
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:30:24.000
Updated Date
2020-01-27T04:15:30.000
Closed Date
2018-10-05T16:30:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.72230251630596600,-96.70390182255130000)
Unique Key
500t000000CAj94AAD
18-00521996
Service Request Number: 18-00521996 • Address: ABRAMS RD & MERCEDES AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00521996
Address
ABRAMS RD & MERCEDES AVE, DALLAS, 75214
City Council District
14
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-05T16:30:27.000
Updated Date
2020-01-27T04:15:32.000
Closed Date
2018-10-05T16:30:27.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.82820672651005400,-96.75291101562941000)
Unique Key
500t000000CAjfsAAD
18-00521667
Service Request Number: 18-00521667 • Address: 6231 PARKSTONE WAY, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00521667
Address
6231 PARKSTONE WAY, DALLAS, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:33:37.000
Updated Date
2020-01-27T04:15:30.000
Closed Date
2018-10-05T16:33:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.64640269571698600,-96.96603149877035000)
Unique Key
500t000000CAjBEAA1
18-00521692
Service Request Number: 18-00521692 • Address: 7815 OVERRIDGE DR, DALLAS, 75232 • City Council District: 8
Service Request Number
18-00521692
Address
7815 OVERRIDGE DR, DALLAS, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:39:45.000
Updated Date
2020-01-27T04:15:18.000
Closed Date
2018-10-05T16:39:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65327828589312000,-96.83740193349146000)
Unique Key
500t000000CAjDjAAL
18-00521696
Service Request Number: 18-00521696 • Address: 2451 BRANDON ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00521696
Address
2451 BRANDON ST, DALLAS, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:40:08.000
Updated Date
2020-01-27T03:59:35.000
Closed Date
2018-10-05T16:40:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73212550507675000,-96.85814662223642000)
Unique Key
500t000000CAjE8AAL
18-00521697
Service Request Number: 18-00521697 • Address: 2800 FISH TRAP RD, DALLAS, 75212 • City Council District: 6
Service Request Number
18-00521697
Address
2800 FISH TRAP RD, DALLAS, 75212
City Council District
6
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-10T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:40:14.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T16:40:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.77692136572591000,-96.86078491007908000)
Unique Key
500t000000CAjEDAA1
18-00521698
Service Request Number: 18-00521698 • Address: 4721 TREMONT ST, DALLAS, 75246 • City Council District: 2
Service Request Number
18-00521698
Address
4721 TREMONT ST, DALLAS, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-22T23:59:00.000
Status
Closed
Created Date
2018-10-05T16:40:16.000
Updated Date
2020-01-27T04:01:06.000
Closed Date
2018-10-05T16:40:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79636824732408000,-96.76861772488040000)
Unique Key
500t000000CAjENAA1