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311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
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Showing 50 real records
18-00520726
Service Request Number: 18-00520726 • Address: 6901 FLINTCOVE DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00520726
Address
6901 FLINTCOVE DR, DALLAS, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-05T13:45:31.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T13:45:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97210169263039600,-96.78840231647177000)
Unique Key
500t000000CAhdzAAD
18-00520728
Service Request Number: 18-00520728 • Address: 4207 CARPENTER AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00520728
Address
4207 CARPENTER AVE, DALLAS, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T13:45:54.000
Updated Date
2020-01-27T04:15:26.000
Closed Date
2018-10-05T13:45:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76946907669974000,-96.74341872473890000)
Unique Key
500t000000CAhe9AAD
18-00520730
Service Request Number: 18-00520730 • Address: 9914 CONSTANCE ST, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00520730
Address
9914 CONSTANCE ST, DALLAS, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-17T00:59:00.000
Status
Closed
Created Date
2018-10-05T13:46:15.000
Updated Date
2020-01-27T03:59:35.000
Closed Date
2018-10-05T13:46:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87688838302622000,-96.86177469365124000)
Unique Key
500t000000CAheOAAT
18-00520731
Service Request Number: 18-00520731 • Address: 8444 WIDGEON WAY, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00520731
Address
8444 WIDGEON WAY, DALLAS, 75249
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due
2018-11-06T00:59:00.000
Status
Closed
Created Date
2018-10-05T13:46:32.000
Updated Date
2020-01-27T04:15:24.000
Closed Date
2018-10-05T13:46:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65710254205385000,-96.97651429928200000)
Unique Key
500t000000CAheTAAT
18-00520736
Service Request Number: 18-00520736 • Address: 6927 ROBIN WILLOW DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00520736
Address
6927 ROBIN WILLOW DR, DALLAS, 75248
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T13:47:43.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T13:47:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96872513384825000,-96.78844518526130000)
Unique Key
500t000000CAhfCAAT
18-00556587
Service Request Number: 18-00556587 • Address: 6927 ROBIN WILLOW DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00556587
Address
6927 ROBIN WILLOW DR, DALLAS, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-05T13:47:43.000
Updated Date
2020-01-27T04:19:44.000
Closed Date
2018-10-05T13:47:43.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96872513384825000,-96.78844518526130000)
Unique Key
500t000000CBuxVAAT
18-00520741
Service Request Number: 18-00520741 • Address: 6335 LAKE BLUFF DR, DALLAS, 75249 • City Council District: 3
Service Request Number
18-00520741
Address
6335 LAKE BLUFF DR, DALLAS, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-22T23:59:00.000
Status
Closed
Created Date
2018-10-05T13:48:14.000
Updated Date
2020-01-27T04:01:08.000
Closed Date
2018-10-05T13:48:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64550020432005000,-96.96916263845807000)
Unique Key
500t000000CAhfgAAD
18-00520742
Service Request Number: 18-00520742 • Address: 1201 W DAVIS ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00520742
Address
1201 W DAVIS ST, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T13:48:19.000
Updated Date
2020-01-27T04:15:30.000
Closed Date
2018-10-05T13:48:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74955775786779000,-96.84158229804850000)
Unique Key
500t000000CAhflAAD
18-00520743
Service Request Number: 18-00520743 • Address: 6609 MARLA DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00520743
Address
6609 MARLA DR, DALLAS, 75217
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T13:48:41.000
Updated Date
2020-01-27T04:15:24.000
Closed Date
2018-10-05T13:48:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71446884980335000,-96.70728268824234000)
Unique Key
500t000000CAhfqAAD
18-00520745
Service Request Number: 18-00520745 • Address: 9951 CHIRENO ST, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00520745
Address
9951 CHIRENO ST, DALLAS, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-17T00:59:00.000
Status
Closed
Created Date
2018-10-05T13:48:56.000
Updated Date
2020-01-27T04:15:26.000
Closed Date
2018-10-05T13:48:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87901462126907000,-96.86077691137045000)
Unique Key
500t000000CAhg0AAD
18-00520762
Service Request Number: 18-00520762 • Address: 13125 COIT RD, DALLAS, 75240 • City Council District: 11
Service Request Number
18-00520762
Address
13125 COIT RD, DALLAS, 75240
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-04T00:59:00.000
Status
Closed
Created Date
2018-10-05T13:52:54.000
Updated Date
2020-01-27T04:01:06.000
Closed Date
2018-10-05T13:52:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92776514760762000,-96.76918074812008000)
Unique Key
500t000000CAhi1AAD
18-00520764
Service Request Number: 18-00520764 • Address: 160 N LONGACRE LN, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00520764
Address
160 N LONGACRE LN, DALLAS, 75217
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T13:53:27.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T13:53:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71406750323226500,-96.70863244290784000)
Unique Key
500t000000CAhiQAAT
18-00520772
Service Request Number: 18-00520772 • Address: 3730 GRAFTON AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00520772
Address
3730 GRAFTON AVE, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T13:54:50.000
Updated Date
2020-01-27T04:00:12.000
Closed Date
2018-10-05T13:54:50.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.73014727349741000,-96.88116031240259000)
Unique Key
500t000000CAhj9AAD
18-00520774
Service Request Number: 18-00520774 • Address: 5847 LA VISTA DR, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00520774
Address
5847 LA VISTA DR, DALLAS, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-04T00:59:00.000
Status
Closed
Created Date
2018-10-05T13:55:45.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-05T13:55:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81305200297780500,-96.76667291998163000)
Unique Key
500t000000CAhjTAAT
18-00520780
Service Request Number: 18-00520780 • Address: 1500 HAYMARKET RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00520780
Address
1500 HAYMARKET RD, DALLAS, 75253
City Council District
8
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-05T13:56:10.000
Updated Date
2020-01-27T03:59:32.000
Closed Date
2018-10-05T13:56:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.68597729339574400,-96.64002422290010000)
Unique Key
500t000000CAhk7AAD
18-00520786
Service Request Number: 18-00520786 • Address: 3441 OAK CREEK CIR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00520786
Address
3441 OAK CREEK CIR, DALLAS, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T13:57:19.000
Updated Date
2020-01-27T03:59:35.000
Closed Date
2018-10-05T13:57:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76710098199756500,-96.69423488828531000)
Unique Key
500t000000CAhklAAD
18-00520787
Service Request Number: 18-00520787 • Address: 4034 ROYAL LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00520787
Address
4034 ROYAL LN, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T13:57:28.000
Updated Date
2020-01-27T04:15:26.000
Closed Date
2018-10-05T13:57:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89490309374979000,-96.84296533846242000)
Unique Key
500t000000CAhkqAAD
18-00520790
Service Request Number: 18-00520790 • Address: 4312 SANTA BARBARA DR, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00520790
Address
4312 SANTA BARBARA DR, DALLAS, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-05T13:58:28.000
Updated Date
2020-01-27T04:15:26.000
Closed Date
2018-10-05T13:58:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83864476450451500,-96.73763117261845000)
Unique Key
500t000000CAhl5AAD
18-00520791
Service Request Number: 18-00520791 • Address: 2607 EL CAPITAN DR, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00520791
Address
2607 EL CAPITAN DR, DALLAS, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T13:58:55.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T13:58:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85507542586097400,-96.66968094136891000)
Unique Key
500t000000CAhlFAAT
18-00520794
Service Request Number: 18-00520794 • Address: 1319 OLDEN ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00520794
Address
1319 OLDEN ST, DALLAS, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T13:59:24.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-05T13:59:24.000
Outcome
Request Documented
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.73122512644252400,-96.88366348152100000)
Unique Key
500t000000CAhlUAAT
18-00520798
Service Request Number: 18-00520798 • Address: 7400 FAIRPORT RD, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00520798
Address
7400 FAIRPORT RD, DALLAS, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:00:05.000
Updated Date
2020-01-27T03:59:35.000
Closed Date
2018-10-05T14:00:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70508570572916000,-96.69210689445377000)
Unique Key
500t000000CAhm3AAD
18-00520804
Service Request Number: 18-00520804 • Address: 8233 BURROAKS DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00520804
Address
8233 BURROAKS DR, DALLAS, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:01:40.000
Updated Date
2020-01-27T04:15:24.000
Closed Date
2018-10-05T14:01:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70846628155620000,-96.68016029490384000)
Unique Key
500t000000CAhmrAAD
18-00520808
Service Request Number: 18-00520808 • Address: 1911 GLENFIELD AVE, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00520808
Address
1911 GLENFIELD AVE, DALLAS, 75224
City Council District
4
Department
Public Works
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due
2018-10-25T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:02:55.000
Updated Date
2020-01-27T03:59:37.000
Closed Date
2018-10-05T14:02:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71853969487075000,-96.85158743008746000)
Unique Key
500t000000CAhnGAAT
18-00520813
Service Request Number: 18-00520813 • Address: 924 N WINNETKA AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00520813
Address
924 N WINNETKA AVE, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:03:47.000
Updated Date
2020-01-27T04:15:26.000
Closed Date
2018-10-05T14:03:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75429739287799000,-96.84022168365141000)
Unique Key
500t000000CAhnkAAD
18-00520818
Service Request Number: 18-00520818 • Address: 4500 WALNUT HILL LN, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00520818
Address
4500 WALNUT HILL LN, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:05:19.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-05T14:05:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88011113890394000,-96.83255198128900000)
Unique Key
500t000000CAhoiAAD
18-00520819
Service Request Number: 18-00520819 • Address: 1911 GLENFIELD AVE, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00520819
Address
1911 GLENFIELD AVE, DALLAS, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:05:20.000
Updated Date
2020-01-27T04:00:32.000
Closed Date
2018-10-05T14:05:20.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71853969487075000,-96.85158743008746000)
Unique Key
500t000000CAhonAAD
18-00520820
Service Request Number: 18-00520820 • Address: 6574 ELAM RD, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00520820
Address
6574 ELAM RD, DALLAS, 75217
City Council District
8
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:06:03.000
Updated Date
2020-01-27T04:15:28.000
Closed Date
2018-10-05T14:06:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71968125341902000,-96.70816927743749000)
Unique Key
500t000000CAhosAAD
18-00520821
Service Request Number: 18-00520821 • Address: 3602 WORD ST, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00520821
Address
3602 WORD ST, DALLAS, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-05T14:06:06.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T14:06:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79503741756742000,-96.78562114450450000)
Unique Key
500t000000CAhoxAAD
18-00520834
Service Request Number: 18-00520834 • Address: 1351 WOODBURN TRL, DALLAS, 75241 • City Council District: 3
Service Request Number
18-00520834
Address
1351 WOODBURN TRL, DALLAS, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:08:21.000
Updated Date
2020-01-27T03:59:32.000
Closed Date
2018-10-05T14:08:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67397949176351000,-96.80247595431955000)
Unique Key
500t000000CAhqFAAT
18-00520838
Service Request Number: 18-00520838 • Address: CEDAR LAKE DR & MILITARY PKWY, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00520838
Address
CEDAR LAKE DR & MILITARY PKWY, DALLAS, 75227
City Council District
5
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:09:09.000
Updated Date
2020-01-27T04:15:24.000
Closed Date
2018-10-05T14:09:09.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77034347488183400,-96.68701745129644000)
Unique Key
500t000000CAhqZAAT
18-00520841
Service Request Number: 18-00520841 • Address: 6630 TOWN BLUFF DR, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00520841
Address
6630 TOWN BLUFF DR, DALLAS, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:09:39.000
Updated Date
2020-01-27T04:01:06.000
Closed Date
2018-10-05T14:09:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95496023730491000,-96.79639482826798000)
Unique Key
500t000000CAhqtAAD
18-00520844
Service Request Number: 18-00520844 • Address: 3836 PALLOS VERDAS DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00520844
Address
3836 PALLOS VERDAS DR, DALLAS, 75229
City Council District
13
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:09:55.000
Updated Date
2020-01-27T04:15:26.000
Closed Date
2018-10-05T14:09:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90514044140810000,-96.84963214985977000)
Unique Key
500t000000CAhr8AAD
18-00520846
Service Request Number: 18-00520846 • Address: 916 PLEASANT HILLS DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00520846
Address
916 PLEASANT HILLS DR, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:10:43.000
Updated Date
2020-01-27T03:59:32.000
Closed Date
2018-10-05T14:10:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72412967007564000,-96.64099217282698000)
Unique Key
500t000000CAhrcAAD
18-00520851
Service Request Number: 18-00520851 • Address: 4449 REYNA AVE, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00520851
Address
4449 REYNA AVE, DALLAS, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:11:21.000
Updated Date
2020-01-27T04:01:08.000
Closed Date
2018-10-05T14:11:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70853599574207000,-96.89306819128255000)
Unique Key
500t000000CAhsBAAT
18-00520853
Service Request Number: 18-00520853 • Address: 11303 CACTUS LN, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00520853
Address
11303 CACTUS LN, DALLAS, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:11:46.000
Updated Date
2020-01-27T04:15:26.000
Closed Date
2018-10-05T14:11:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86864156905239000,-96.68579526106890000)
Unique Key
500t000000CAhsQAAT
18-00520857
Service Request Number: 18-00520857 • Address: 2667 SCOTLAND DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00520857
Address
2667 SCOTLAND DR, DALLAS, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:12:52.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T14:12:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70300843743042000,-96.77912823646420000)
Unique Key
500t000000CAhsgAAD
18-00520865
Service Request Number: 18-00520865 • Address: 1442 WAGON WHEELS TRL, DALLAS, 75241 • City Council District: 3
Service Request Number
18-00520865
Address
1442 WAGON WHEELS TRL, DALLAS, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:14:41.000
Updated Date
2020-01-27T04:01:00.000
Closed Date
2018-10-05T14:14:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68108595062686600,-96.80042181998857000)
Unique Key
500t000000CAhtsAAD
18-00520866
Service Request Number: 18-00520866 • Address: 11303 CACTUS LN, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00520866
Address
11303 CACTUS LN, DALLAS, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:14:53.000
Updated Date
2020-01-27T03:59:32.000
Closed Date
2018-10-05T14:14:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86864156905239000,-96.68579526106890000)
Unique Key
500t000000CAhtxAAD
18-00520884
Service Request Number: 18-00520884 • Address: 2410 EMMETT ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00520884
Address
2410 EMMETT ST, DALLAS, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:18:47.000
Updated Date
2020-01-27T04:15:28.000
Closed Date
2018-10-05T14:18:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73297314931845400,-96.85734985444420000)
Unique Key
500t000000CAhw3AAD
18-00520885
Service Request Number: 18-00520885 • Address: 2927 DON ST, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00520885
Address
2927 DON ST, DALLAS, 75227
City Council District
5
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:18:49.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T14:18:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76164633814468600,-96.67669069507028000)
Unique Key
500t000000CAhw8AAD
18-00520891
Service Request Number: 18-00520891 • Address: 804 GLEN ARBOR DR, DALLAS, 75241 • City Council District: 3
Service Request Number
18-00520891
Address
804 GLEN ARBOR DR, DALLAS, 75241
City Council District
3
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:20:30.000
Updated Date
2020-01-27T04:01:08.000
Closed Date
2018-10-05T14:20:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68309059590062000,-96.81309831893631000)
Unique Key
500t000000CAhtPAAT
18-00520892
Service Request Number: 18-00520892 • Address: 6426 FOREST KNOLL TRL, DALLAS, 75232 • City Council District: 3
Service Request Number
18-00520892
Address
6426 FOREST KNOLL TRL, DALLAS, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:20:38.000
Updated Date
2020-01-27T04:15:24.000
Closed Date
2018-10-05T14:20:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66971016974745000,-96.83597985031875000)
Unique Key
500t000000CAhwwAAD
18-00520898
Service Request Number: 18-00520898 • Address: 6103 STEFANI DR, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00520898
Address
6103 STEFANI DR, DALLAS, 75225
City Council District
13
Department
Code Compliance
Service Request Type
High Weeds
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:23:04.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T14:23:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87818426592856000,-96.80172027442478000)
Unique Key
500t000000CAhxzAAD
18-00520902
Service Request Number: 18-00520902 • Address: 8641 FIRESIDE DR, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00520902
Address
8641 FIRESIDE DR, DALLAS, 75217
City Council District
8
Department
Code Compliance
Service Request Type
A/C or Heat Inoperable - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:24:08.000
Updated Date
2020-01-27T04:15:28.000
Closed Date
2018-10-05T14:24:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69795612851408600,-96.67109977789382000)
Unique Key
500t000000CAhyTAAT
18-00520904
Service Request Number: 18-00520904 • Address: 3353 LATHAM DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00520904
Address
3353 LATHAM DR, DALLAS, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:24:18.000
Updated Date
2020-01-27T04:01:04.000
Closed Date
2018-10-05T14:24:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89705083992957000,-96.86541675485313000)
Unique Key
500t000000CAhydAAD
18-00520909
Service Request Number: 18-00520909 • Address: 1215 N FITZHUGH AVE, DALLAS, 75204 • City Council District: 2
Service Request Number
18-00520909
Address
1215 N FITZHUGH AVE, DALLAS, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Signs - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-11-20T00:59:00.000
Status
Closed
Created Date
2018-10-05T14:25:26.000
Updated Date
2020-01-27T03:59:48.000
Closed Date
2018-10-05T14:25:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80237074845936000,-96.77198889846603000)
Unique Key
500t000000CAhzHAAT
18-00580156
Service Request Number: 18-00580156 • Address: 1215 N FITZHUGH AVE, DALLAS, 75204 • City Council District: 2
Service Request Number
18-00580156
Address
1215 N FITZHUGH AVE, DALLAS, 75204
City Council District
2
Department
Sustainable Development and Construction
Service Request Type
Advertising Sign Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-05T14:25:26.000
Updated Date
2020-01-27T04:25:48.000
Closed Date
2018-10-05T14:25:26.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80237074845936000,-96.77198889846603000)
Unique Key
500t000000CCeRaAAL
18-00520920
Service Request Number: 18-00520920 • Address: 3912 ATLANTA ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00520920
Address
3912 ATLANTA ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-22T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:28:21.000
Updated Date
2020-01-27T04:15:26.000
Closed Date
2018-10-05T14:28:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75892200631655000,-96.76229355766593000)
Unique Key
500t000000CAi0UAAT
18-00520928
Service Request Number: 18-00520928 • Address: 7948 IVORY LN, DALLAS, 75216 • City Council District: 7
Service Request Number
18-00520928
Address
7948 IVORY LN, DALLAS, 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:28:56.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T14:28:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71383032066934500,-96.74809016786976000)
Unique Key
500t000000CAi13AAD
18-00520940
Service Request Number: 18-00520940 • Address: GARLAND RD & OLD GATE LN, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00520940
Address
GARLAND RD & OLD GATE LN, DALLAS, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-05T14:32:33.000
Updated Date
2020-01-27T04:15:32.000
Closed Date
2018-10-05T14:32:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82841099681241600,-96.70852975651896000)
Unique Key
500t000000CAi2aAAD
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