311 Service Requests October 1, 2018 to September 30, 2019

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2018 to September 30, 2019.

Services 311 Customer Service Dataset mkg8-nbs6 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
18-00519271
Service Request Number: 18-00519271 • Address: EASTER AVE & SUTTER ST, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00519271
Address
EASTER AVE & SUTTER ST, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
4 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:09:44.000
Updated Date
2020-01-27T04:01:06.000
Closed Date
2018-10-05T09:09:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71490444605376500,-96.79767153258504000)
Unique Key
500t000000CAexhAAD
18-00519272
Service Request Number: 18-00519272 • Address: 7839 LA VERDURA DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00519272
Address
7839 LA VERDURA DR, DALLAS, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:09:49.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T09:09:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96701234334397400,-96.77087023945570000)
Unique Key
500t000000CAexmAAD
18-00519274
Service Request Number: 18-00519274 • Address: 2710 JEFFRIES ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00519274
Address
2710 JEFFRIES ST, DALLAS, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-22T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:09:53.000
Updated Date
2020-01-27T04:01:08.000
Closed Date
2018-10-05T09:09:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77264307551653000,-96.77028428000254000)
Unique Key
500t000000CAexwAAD
18-00519275
Service Request Number: 18-00519275 • Address: 5564 PRESTON HAVEN DR, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00519275
Address
5564 PRESTON HAVEN DR, DALLAS, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:09:53.000
Updated Date
2020-01-27T04:15:22.000
Closed Date
2018-10-05T09:09:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90650478397572000,-96.81231136481406000)
Unique Key
500t000000CAey1AAD
18-00524883
Service Request Number: 18-00524883 • Address: 5564 PRESTON HAVEN DR, DALLAS, 75230 • City Council District: 13
Service Request Number
18-00524883
Address
5564 PRESTON HAVEN DR, DALLAS, 75230
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-05T09:09:53.000
Updated Date
2020-01-27T04:16:17.000
Closed Date
2018-10-05T09:09:53.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90650478397572000,-96.81231136481406000)
Unique Key
500t000000CAvmZAAT
18-00519276
Service Request Number: 18-00519276 • Address: 559 BLUEBERRY BLVD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00519276
Address
559 BLUEBERRY BLVD, DALLAS, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:09:54.000
Updated Date
2020-01-27T04:01:10.000
Closed Date
2018-10-05T09:09:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72123200809303000,-96.66802103235482000)
Unique Key
500t000000CAey6AAD
18-00519279
Service Request Number: 18-00519279 • Address: 4353 GANNON LN, DALLAS, 75237 • City Council District: 8
Service Request Number
18-00519279
Address
4353 GANNON LN, DALLAS, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:10:55.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T09:10:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65668445222553400,-96.89020579332885000)
Unique Key
500t000000CAeyVAAT
18-00519281
Service Request Number: 18-00519281 • Address: 5139 GARRETT FIELD CT, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00519281
Address
5139 GARRETT FIELD CT, DALLAS, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:11:35.000
Updated Date
2020-01-27T04:15:18.000
Closed Date
2018-10-05T09:11:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81218947751306000,-96.77886458432798000)
Unique Key
500t000000CAeykAAD
18-00519284
Service Request Number: 18-00519284 • Address: 4117 MENDENHALL DR, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00519284
Address
4117 MENDENHALL DR, DALLAS, 75244
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:11:59.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T09:11:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91026730084831000,-96.84239433414406000)
Unique Key
500t000000CAez9AAD
18-00519289
Service Request Number: 18-00519289 • Address: 3011 CULVER ST, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00519289
Address
3011 CULVER ST, DALLAS, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due
2019-03-22T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:13:36.000
Updated Date
2020-01-27T04:01:00.000
Closed Date
2018-10-05T09:13:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79045230707498600,-96.74290700049183000)
Unique Key
500t000000CAezdAAD
18-00519290
Service Request Number: 18-00519290 • Address: 2210 S HAMPTON RD, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00519290
Address
2210 S HAMPTON RD, DALLAS, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:13:45.000
Updated Date
2020-01-27T04:01:04.000
Closed Date
2018-10-05T09:13:45.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
API
Lat Long Value
(32.72344873352515000,-96.85688892383308000)
Unique Key
500t000000CAeznAAD
18-00519291
Service Request Number: 18-00519291 • Address: 6900 W KIEST BLVD, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00519291
Address
6900 W KIEST BLVD, DALLAS, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:14:04.000
Updated Date
2020-01-27T04:15:18.000
Closed Date
2018-10-05T09:14:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70557736124510000,-96.94265477781360000)
Unique Key
500t000000CAezsAAD
18-00519293
Service Request Number: 18-00519293 • Address: 3550 E OVERTON RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00519293
Address
3550 E OVERTON RD, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Hours
Overall Service Request Due
2018-10-06T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:14:31.000
Updated Date
2020-01-27T04:01:00.000
Closed Date
2018-10-05T09:14:31.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72177991580314000,-96.76859530128145000)
Unique Key
500t000000CAf0CAAT
18-00519298
Service Request Number: 18-00519298 • Address: 6639 DEL NORTE LN, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00519298
Address
6639 DEL NORTE LN, DALLAS, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:16:06.000
Updated Date
2020-01-27T04:00:28.000
Closed Date
2018-10-05T09:16:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86877572131364600,-96.79080116820546000)
Unique Key
500t000000CAf15AAD
18-00519303
Service Request Number: 18-00519303 • Address: 815 EXPOSITION AVE, DALLAS, 75226 • City Council District: 7
Service Request Number
18-00519303
Address
815 EXPOSITION AVE, DALLAS, 75226
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:16:31.000
Updated Date
2020-01-27T04:15:18.000
Closed Date
2018-10-05T09:16:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78250507547540600,-96.76782960126306000)
Unique Key
500t000000CAf1UAAT
18-00519308
Service Request Number: 18-00519308 • Address: 695 KESSLER RESERVE CT, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00519308
Address
695 KESSLER RESERVE CT, DALLAS, 75208
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:17:29.000
Updated Date
2020-01-27T04:00:48.000
Closed Date
2018-10-05T09:17:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75563425234355500,-96.83265445854275000)
Unique Key
500t000000CAf1yAAD
18-00519309
Service Request Number: 18-00519309 • Address: 8905 FLICKER LN, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00519309
Address
8905 FLICKER LN, DALLAS, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-11-17T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:18:00.000
Updated Date
2020-01-27T04:01:08.000
Closed Date
2018-10-05T09:18:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86961353014616000,-96.68894900512146000)
Unique Key
500t000000CAf28AAD
18-00519310
Service Request Number: 18-00519310 • Address: 6639 DEL NORTE LN, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00519310
Address
6639 DEL NORTE LN, DALLAS, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-11-02T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:18:25.000
Updated Date
2020-01-27T04:15:18.000
Closed Date
2018-10-05T09:18:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86877572131364600,-96.79080116820546000)
Unique Key
500t000000CAf2IAAT
18-00519312
Service Request Number: 18-00519312 • Address: LOMBARDY LN & WEBB CHAPEL EXT, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00519312
Address
LOMBARDY LN & WEBB CHAPEL EXT, DALLAS, 75220
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-11T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:18:48.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-05T09:18:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86651315635527000,-96.86470917791955000)
Unique Key
500t000000CAf2XAAT
18-00519318
Service Request Number: 18-00519318 • Address: 4512 AMESBURY DR, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00519318
Address
4512 AMESBURY DR, DALLAS, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due
2018-10-07T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:20:18.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T09:20:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84300184239526000,-96.76524643593142000)
Unique Key
500t000000CAf3aAAD
18-00519321
Service Request Number: 18-00519321 • Address: 5205 PARK LN, DALLAS, 75220 • City Council District: 13
Service Request Number
18-00519321
Address
5205 PARK LN, DALLAS, 75220
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign/Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2019-01-19T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:21:04.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T09:21:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87402750229558000,-96.81945024247340000)
Unique Key
500t000000CAf4EAAT
18-00519322
Service Request Number: 18-00519322 • Address: 5607 LEDGE STONE DR, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00519322
Address
5607 LEDGE STONE DR, DALLAS, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:21:08.000
Updated Date
2020-01-27T04:00:58.000
Closed Date
2018-10-05T09:21:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85379443175479000,-96.75552182859160000)
Unique Key
500t000000CAf4JAAT
18-00519323
Service Request Number: 18-00519323 • Address: 1209 WAGON WHEELS TRL • City Council District: 3
Service Request Number
18-00519323
Address
1209 WAGON WHEELS TRL
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:21:13.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-05T09:21:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67909000000000000,-96.80554000000000000)
Unique Key
500t000000CAf4OAAT
18-00519328
Service Request Number: 18-00519328 • Address: 48 FAWN WOOD DR, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00519328
Address
48 FAWN WOOD DR, DALLAS, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:23:08.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-05T09:23:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97116466554809500,-96.81071051766362000)
Unique Key
500t000000CAf4xAAD
18-00519343
Service Request Number: 18-00519343 • Address: 4225 MCNEIL ST, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00519343
Address
4225 MCNEIL ST, DALLAS, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:24:34.000
Updated Date
2020-01-27T04:00:52.000
Closed Date
2018-10-05T09:24:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77418390240260000,-96.68983601489012000)
Unique Key
500t000000CAf6PAAT
18-00519344
Service Request Number: 18-00519344 • Address: 3011 CULVER ST, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00519344
Address
3011 CULVER ST, DALLAS, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:24:38.000
Updated Date
2020-01-27T04:01:08.000
Closed Date
2018-10-05T09:24:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79045230707498600,-96.74290700049183000)
Unique Key
500t000000CAf6UAAT
18-00519345
Service Request Number: 18-00519345 • Address: 6645 RIDGEMONT DR, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00519345
Address
6645 RIDGEMONT DR, DALLAS, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2018-10-05T09:24:49.000
Updated Date
2020-01-27T04:00:36.000
Closed Date
2018-10-05T09:24:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84836653982891000,-96.74643774760719000)
Unique Key
500t000000CAf6eAAD
18-00519346
Service Request Number: 18-00519346 • Address: 7706 EL PASTEL DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00519346
Address
7706 EL PASTEL DR, DALLAS, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:24:51.000
Updated Date
2020-01-27T04:01:08.000
Closed Date
2018-10-05T09:24:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96776509589831500,-96.77568587444446000)
Unique Key
500t000000CAf6jAAD
18-00519350
Service Request Number: 18-00519350 • Address: 6532 STRAWBERRY TRL, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00519350
Address
6532 STRAWBERRY TRL, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:25:09.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-05T09:25:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66318431049083000,-96.76038146687728000)
Unique Key
500t000000CAf78AAD
18-00519353
Service Request Number: 18-00519353 • Address: 100 CONTINENTAL AVE, DALLAS, 75207 • City Council District: 6
Service Request Number
18-00519353
Address
100 CONTINENTAL AVE, DALLAS, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Graffiti Private Property - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-12-15T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:25:37.000
Updated Date
2020-01-27T04:00:22.000
Closed Date
2018-10-05T09:25:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78304028256760000,-96.81845380856709000)
Unique Key
500t000000CAf7XAAT
18-00519359
Service Request Number: 18-00519359 • Address: 6548 FISHER RD, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00519359
Address
6548 FISHER RD, DALLAS, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:26:33.000
Updated Date
2020-01-27T04:00:50.000
Closed Date
2018-10-05T09:26:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85125073118885600,-96.74734946574007000)
Unique Key
500t000000CAf8GAAT
18-00519363
Service Request Number: 18-00519363 • Address: 5620 FARQUHAR LN, DALLAS, 75209 • City Council District: 13
Service Request Number
18-00519363
Address
5620 FARQUHAR LN, DALLAS, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:27:10.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T09:27:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86089593593521000,-96.81661025734476000)
Unique Key
500t000000CAf8zAAD
18-00519367
Service Request Number: 18-00519367 • Address: 5205 REXTON LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00519367
Address
5205 REXTON LN, DALLAS, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-16T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:27:51.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T09:27:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85066301652417000,-96.74944524274244000)
Unique Key
500t000000CAf9OAAT
18-00519368
Service Request Number: 18-00519368 • Address: 4828 TECATE CT, DALLAS, 75236 • City Council District: 3
Service Request Number
18-00519368
Address
4828 TECATE CT, DALLAS, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:27:56.000
Updated Date
2020-01-27T04:01:10.000
Closed Date
2018-10-05T09:27:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68024428732306000,-96.90429894877084000)
Unique Key
500t000000CAf90AAD
18-00519371
Service Request Number: 18-00519371 • Address: 3039 FORDHAM RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00519371
Address
3039 FORDHAM RD, DALLAS, 75216
City Council District
4
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-25T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:29:04.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T09:29:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71120488817031500,-96.77296183784269000)
Unique Key
500t000000CAf9sAAD
18-00519373
Service Request Number: 18-00519373 • Address: 330 EZEKIAL AVE, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00519373
Address
330 EZEKIAL AVE, DALLAS, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:29:48.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T09:29:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71743541193302500,-96.70991257350644000)
Unique Key
500t000000CAfA7AAL
18-00519375
Service Request Number: 18-00519375 • Address: 4615 GASTON AVE, DALLAS, 75246 • City Council District: 2
Service Request Number
18-00519375
Address
4615 GASTON AVE, DALLAS, 75246
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:30:13.000
Updated Date
2020-01-27T04:01:04.000
Closed Date
2018-10-05T09:30:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79754187548175500,-96.77259188919541000)
Unique Key
500t000000CAfARAA1
18-00519381
Service Request Number: 18-00519381 • Address: 7606 PENNYBURN DR, DALLAS, 75248 • City Council District: 12
Service Request Number
18-00519381
Address
7606 PENNYBURN DR, DALLAS, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:31:12.000
Updated Date
2020-01-27T04:01:08.000
Closed Date
2018-10-05T09:31:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98185088168795400,-96.77749432023516000)
Unique Key
500t000000CAfBKAA1
18-00519383
Service Request Number: 18-00519383 • Address: 5010 HAAS DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00519383
Address
5010 HAAS DR, DALLAS, 75241
City Council District
8
Department
Planning & Urban Design
Service Request Type
Operation Beautification Registration - PNV
Ert Estimated Response Time
7 Calendar Days
Overall Service Request Due
2019-02-09T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:31:17.000
Updated Date
2020-01-27T04:01:02.000
Closed Date
2018-10-05T09:31:17.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.69679690849960000,-96.76293421286566000)
Unique Key
500t000000CAfBUAA1
18-00519387
Service Request Number: 18-00519387 • Address: 15307 EARLPORT DR, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00519387
Address
15307 EARLPORT DR, DALLAS, 75248
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
14 Calendar Days
Overall Service Request Due
2019-01-10T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:32:14.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T09:32:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95717037513205000,-96.78294455103640000)
Unique Key
500t000000CAfC8AAL
18-00536079
Service Request Number: 18-00536079 • Address: 15307 EARLPORT DR, DALLAS, 75248 • City Council District: 11
Service Request Number
18-00536079
Address
15307 EARLPORT DR, DALLAS, 75248
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2018-10-05T09:32:14.000
Updated Date
2020-01-27T04:15:01.000
Closed Date
2018-10-05T09:32:14.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95717037513205000,-96.78294455103640000)
Unique Key
500t000000CBFz6AAH
18-00519395
Service Request Number: 18-00519395 • Address: 3600 ASH LN, DALLAS, 75226 • City Council District: 7
Service Request Number
18-00519395
Address
3600 ASH LN, DALLAS, 75226
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Visibility Obstruction - TRN
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due
2018-10-09T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:32:52.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-05T09:32:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78172653259090000,-96.76838925215904000)
Unique Key
500t000000CAfCrAAL
18-00519404
Service Request Number: 18-00519404 • Address: 4845 ELSIE FAYE HEGGINS ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00519404
Address
4845 ELSIE FAYE HEGGINS ST, DALLAS, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
12 Hours
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:34:06.000
Updated Date
2020-01-27T04:15:20.000
Closed Date
2018-10-05T09:34:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77538494195042000,-96.73832645100937000)
Unique Key
500t000000CAfDfAAL
18-00519405
Service Request Number: 18-00519405 • Address: 323 W CLARENDON DR, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00519405
Address
323 W CLARENDON DR, DALLAS, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Service - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due
2018-10-19T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:34:11.000
Updated Date
2020-01-27T04:15:18.000
Closed Date
2018-10-05T09:34:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73451327298236000,-96.82731075627358000)
Unique Key
500t000000CAfDkAAL
18-00519407
Service Request Number: 18-00519407 • Address: 3011 CULVER ST, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00519407
Address
3011 CULVER ST, DALLAS, 75223
City Council District
2
Department
Code Compliance
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-29T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:34:28.000
Updated Date
2020-01-27T04:01:04.000
Closed Date
2018-10-05T09:34:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79045230707498600,-96.74290700049183000)
Unique Key
500t000000CAfE9AAL
18-00519410
Service Request Number: 18-00519410 • Address: 6532 STRAWBERRY TRL, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00519410
Address
6532 STRAWBERRY TRL, DALLAS, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due
2018-12-08T00:59:00.000
Status
Closed
Created Date
2018-10-05T09:34:49.000
Updated Date
2020-01-27T04:00:56.000
Closed Date
2018-10-05T09:34:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66318431049083000,-96.76038146687728000)
Unique Key
500t000000CAfEOAA1
18-00519413
Service Request Number: 18-00519413 • Address: 4230 SHELLEY BLVD, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00519413
Address
4230 SHELLEY BLVD, DALLAS, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:35:53.000
Updated Date
2020-01-27T04:01:06.000
Closed Date
2018-10-05T09:35:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72830641093485000,-96.88882326292779000)
Unique Key
500t000000CAfF2AAL
18-00519416
Service Request Number: 18-00519416 • Address: 10111 HOMEPLACE DR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00519416
Address
10111 HOMEPLACE DR, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up
Ert Estimated Response Time
1 Business Days
Overall Service Request Due
2018-10-08T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:36:50.000
Updated Date
2020-01-27T04:00:54.000
Closed Date
2018-10-05T09:36:50.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72469223707418000,-96.64963256980930000)
Unique Key
500t000000CAfFMAA1
18-00519417
Service Request Number: 18-00519417 • Address: 3707 W BEVERLY DR, DALLAS, 75209 • City Council District: 13
Service Request Number
18-00519417
Address
3707 W BEVERLY DR, DALLAS, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-12T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:37:08.000
Updated Date
2020-01-27T04:00:30.000
Closed Date
2018-10-05T09:37:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83050168075904000,-96.82339144896294000)
Unique Key
500t000000CAfFWAA1
18-00519420
Service Request Number: 18-00519420 • Address: 3216 E LEDBETTER DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00519420
Address
3216 E LEDBETTER DR, DALLAS, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due
2018-10-15T23:59:00.000
Status
Closed
Created Date
2018-10-05T09:38:22.000
Updated Date
2020-01-27T04:00:05.000
Closed Date
2018-10-05T09:38:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69855906913528000,-96.76372055147810000)
Unique Key
500t000000CAfGKAA1