Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00272084
Service Request Number: 20-00272084 • Address: 4122 GLENHAVEN BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00272084
Address
4122 GLENHAVEN BLVD, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:00:32.000
Update Date
2020-03-17T14:06:23.000
Closed Date
2020-03-17T10:00:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5OJNAA3
Lat Location
(32.72915135661910000,-96.88710489789017000)
20-00313613
Service Request Number: 20-00313613 • Address: 3631 HIGH BLUFF DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00313613
Address
3631 HIGH BLUFF DR, DALLAS, TX, 75234
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-27T11:19:48.000
Update Date
2020-05-14T12:27:09.000
Closed Date
2020-03-27T11:19:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TE4v9AAD
Lat Location
(32.91321089113457000,-96.85686696278803000)
20-00273417
Service Request Number: 20-00273417 • Address: GREENVILLE AVE & MILTON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00273417
Address
GREENVILLE AVE & MILTON ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:45:17.000
Update Date
2020-03-17T14:07:17.000
Closed Date
2020-03-17T12:45:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5QfBAAV
Lat Location
(32.84880948433803000,-96.77015976517228000)
20-00500767
Service Request Number: 20-00500767 • Address: 2022 CHEVELLA DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00500767
Address
2022 CHEVELLA DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T11:34:13.000
Update Date
2020-05-14T11:48:42.000
Closed Date
2020-05-14T11:34:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCVjiAAH
Lat Location
(32.65812925432919000,-96.85149343309163000)
20-00364837
Service Request Number: 20-00364837 • Address: 2914 SILKWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00364837
Address
2914 SILKWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T15:22:11.000
Update Date
2020-04-14T09:19:53.000
Closed Date
2020-04-09T15:22:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFcBQAA1
Lat Location
(32.74099380418104500,-96.74941596607334000)
20-00849309
Service Request Number: 20-00849309 • Address: 4515 FELLOWS LN, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00849309
Address
4515 FELLOWS LN, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T16:35:02.000
Update Date
2020-09-09T14:35:25.000
Closed Date
2020-08-19T16:35:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhSORAA3
Lat Location
(32.71447200428567000,-96.74900035969216000)
20-00771067
Service Request Number: 20-00771067 • Address: 6805 HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00771067
Address
6805 HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-27T13:56:25.000
Update Date
2020-07-28T18:13:50.000
Closed Date
2020-07-27T13:56:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xe0c7AAB
Lat Location
(32.76701637344703500,-96.70296241499945000)
20-00500254
Service Request Number: 20-00500254 • Address: 5344 GROVEWOOD ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00500254
Address
5344 GROVEWOOD ST, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:36:41.000
Update Date
2020-05-14T12:18:17.000
Closed Date
2020-05-14T10:36:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCUbtAAH
Lat Location
(32.76239675839972000,-96.73602234939747000)
20-00599195
Service Request Number: 20-00599195 • Address: 1231 BROOKMERE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00599195
Address
1231 BROOKMERE DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-09T23:15:42.000
Update Date
2020-06-15T10:00:19.000
Closed Date
2020-06-09T23:15:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwHqkAAF
Lat Location
(32.69416080172730000,-96.80822661256550000)
19-01444227
Service Request Number: 19-01444227 • Address: 6402 LEANA AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01444227
Address
6402 LEANA AVE, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Corner Visibility - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed
Created Date
2019-12-17T20:18:21.000
Update Date
2020-03-17T14:30:56.000
Closed Date
2019-12-17T20:18:21.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxpAdAAJ
Lat Location
(32.66861552400798000,-96.78177641699662000)
20-00486953
Service Request Number: 20-00486953 • Address: 2333 LAS CRUCES LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00486953
Address
2333 LAS CRUCES LN, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T14:24:24.000
Update Date
2020-05-14T12:22:19.000
Closed Date
2020-05-11T14:24:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBzmmAAD
Lat Location
(32.75341033167321000,-96.69265902555650000)
20-00267293
Service Request Number: 20-00267293 • Address: 5609 ROSS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00267293
Address
5609 ROSS AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:42:48.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-03-16T10:42:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FE4AAN
Lat Location
(32.81120508440008000,-96.76924750897496000)
20-00642261
Service Request Number: 20-00642261 • Address: 10441 TRAIL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00642261
Address
10441 TRAIL AVE, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-06-22T12:48:10.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-06-22T12:48:10.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vy34JAAR
Lat Location
(32.70991160435271000,-96.64479452965881000)
20-00262660
Service Request Number: 20-00262660 • Address: 1415 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00262660
Address
1415 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:53:36.000
Update Date
2020-03-17T14:08:44.000
Closed Date
2020-03-13T15:53:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T561XAAR
Lat Location
(32.67287934423320000,-96.84378344816022000)
20-00500925
Service Request Number: 20-00500925 • Address: 5515 GLEN LAKES DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00500925
Address
5515 GLEN LAKES DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:54:01.000
Update Date
2020-05-14T12:33:49.000
Closed Date
2020-05-14T11:54:01.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCW3YAAX
Lat Location
(32.88343754923522500,-96.76500797086024000)
20-00245767
Service Request Number: 20-00245767 • Address: 119 S PLYMOUTH RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00245767
Address
119 S PLYMOUTH RD, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-10T10:18:15.000
Update Date
2020-03-17T14:20:11.000
Closed Date
2020-03-10T10:18:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4XyNAAV
Lat Location
(32.74446594679021000,-96.86274187777983000)
20-00272776
Service Request Number: 20-00272776 • Address: ARAPAHO RD & PRESTONWOOD BLVD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00272776
Address
ARAPAHO RD & PRESTONWOOD BLVD, DALLAS, TX, 75248
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:23:43.000
Update Date
2020-03-17T13:54:52.000
Closed Date
2020-03-17T11:23:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5O0RAAV
Lat Location
(32.96137929024745000,-96.81512998147810000)
20-00273719
Service Request Number: 20-00273719 • Address: 700 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00273719
Address
700 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:30:19.000
Update Date
2020-03-17T14:11:06.000
Closed Date
2020-03-17T13:30:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5RAZAA3
Lat Location
(32.70583703422730000,-96.81450877998532000)
20-00270736
Service Request Number: 20-00270736 • Address: 4020 OVID AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00270736
Address
4020 OVID AVE, DALLAS, TX, 75224
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T18:29:44.000
Update Date
2020-03-17T14:04:38.000
Closed Date
2020-03-16T18:29:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Ky2AAF
Lat Location
(32.69427240736531000,-96.85441285028982000)
19-01183434
Service Request Number: 19-01183434 • Address: 5126 STANFORD AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
19-01183434
Address
5126 STANFORD AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-28T00:59:00.000
Status
Closed
Created Date
2019-10-04T13:52:33.000
Update Date
2020-03-17T13:58:40.000
Closed Date
2019-10-04T13:52:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4N2IAAV
Lat Location
(32.85306901268539000,-96.82369438084784000)
20-00368267
Service Request Number: 20-00368267 • Address: 3519 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00368267
Address
3519 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T13:23:03.000
Update Date
2020-04-14T09:31:38.000
Closed Date
2020-04-10T13:23:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFiKHAA1
Lat Location
(32.99309507889870500,-96.85892950237167000)
20-00273585
Service Request Number: 20-00273585 • Address: 2620 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00273585
Address
2620 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:10:46.000
Update Date
2020-03-17T14:05:03.000
Closed Date
2020-03-17T13:10:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5QwDAAV
Lat Location
(32.72494398850061000,-96.86108878454071000)
20-00543344
Service Request Number: 20-00543344 • Address: 6932 QUARTERWAY DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00543344
Address
6932 QUARTERWAY DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-05-26T11:24:59.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-26T11:24:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VE4IBAA1
Lat Location
(32.95231190674296000,-96.78871729260966000)
19-01429218
Service Request Number: 19-01429218 • Address: 2600 DURHAM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01429218
Address
2600 DURHAM RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-25T00:59:00.000
Status
Closed
Created Date
2019-12-12T19:22:00.000
Update Date
2020-03-17T14:20:43.000
Closed Date
2019-12-12T19:22:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OfWc2AAF
Lat Location
(32.67792160590827400,-96.77838372146044000)
20-00776826
Service Request Number: 20-00776826 • Address: 3800 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00776826
Address
3800 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:46:45.000
Update Date
2020-07-28T18:21:45.000
Closed Date
2020-07-28T17:46:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000XeN8BAAV
Lat Location
(32.76260025309727000,-96.76064511799562000)
20-00266369
Service Request Number: 20-00266369 • Address: 3600 BISBEE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00266369
Address
3600 BISBEE DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:52:58.000
Update Date
2020-03-17T13:55:27.000
Closed Date
2020-03-16T08:52:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5DbLAAV
Lat Location
(32.77024411278740000,-96.71062917579110000)
20-00261809
Service Request Number: 20-00261809 • Address: 6041 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00261809
Address
6041 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T13:47:03.000
Update Date
2020-03-17T13:50:35.000
Closed Date
2020-03-13T13:47:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T54WYAAZ
Lat Location
(32.86965687692032000,-96.75833982047725000)
19-01400956
Service Request Number: 19-01400956 • Address: 9350 SKILLMAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01400956
Address
9350 SKILLMAN ST, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2019-12-17T00:59:00.000
Status
Closed
Created Date
2019-12-05T11:17:37.000
Update Date
2020-07-12T01:07:40.000
Closed Date
2019-12-05T11:17:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OePpRAAV
Lat Location
(32.90386723183546000,-96.71304539745304000)
20-00378883
Service Request Number: 20-00378883 • Address: 4506 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378883
Address
4506 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:54:16.000
Update Date
2020-04-14T08:56:57.000
Closed Date
2020-04-14T08:54:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG0qqAAD
Lat Location
(32.79168705382816000,-96.76747318661809000)
20-00231498
Service Request Number: 20-00231498 • Address: 7629 ANSON CIR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00231498
Address
7629 ANSON CIR, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-06T08:39:29.000
Update Date
2020-03-17T14:39:12.000
Closed Date
2020-03-06T08:39:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnIgEAAV
Lat Location
(32.83186937339877400,-96.85582066769511000)
20-00251020
Service Request Number: 20-00251020 • Address: 5807 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00251020
Address
5807 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-11T10:48:08.000
Update Date
2020-03-17T14:00:33.000
Closed Date
2020-03-11T10:48:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4ikpAAB
Lat Location
(32.77859744086554600,-96.91459545507729000)
20-00371691
Service Request Number: 20-00371691 • Address: 5302 EAST SIDE AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00371691
Address
5302 EAST SIDE AVE, DALLAS, TX, 75214
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-11T17:25:09.000
Update Date
2020-04-14T09:30:35.000
Closed Date
2020-04-11T17:25:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFnonAAD
Lat Location
(32.79775775761460000,-96.75870243644920000)
20-00292355
Service Request Number: 20-00292355 • Address: 7317 LOST CANYON DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00292355
Address
7317 LOST CANYON DR, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-22T16:24:22.000
Update Date
2020-05-14T12:06:26.000
Closed Date
2020-03-22T16:24:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDQcNAAX
Lat Location
(32.63914209237803000,-96.95146364002285000)
20-00059893
Service Request Number: 20-00059893 • Address: 642 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00059893
Address
642 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-01-18T17:34:14.000
Update Date
2020-07-12T01:08:54.000
Closed Date
2020-01-18T17:34:14.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2sQ1AAJ
Lat Location
(32.77609845947040000,-96.79796397487372000)
20-00149469
Service Request Number: 20-00149469 • Address: 1134 W CLARENDON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00149469
Address
1134 W CLARENDON DR, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-12T17:01:04.000
Update Date
2020-03-17T14:01:33.000
Closed Date
2020-02-12T17:01:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rk9XmAAJ
Lat Location
(32.73540365539193400,-96.84067733454835000)
19-01285958
Service Request Number: 19-01285958 • Address: 12500 LOCHMEADOWS DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
19-01285958
Address
12500 LOCHMEADOWS DR, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-11-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-02T14:41:25.000
Update Date
2020-07-12T01:08:28.000
Closed Date
2019-11-02T14:41:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NvDaZAAV
Lat Location
(32.91783180394382000,-96.85261392841991000)
20-00461948
Service Request Number: 20-00461948 • Address: 2650 LOCUST AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00461948
Address
2650 LOCUST AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T17:51:09.000
Update Date
2020-09-09T13:57:21.000
Closed Date
2020-05-04T17:51:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAmdlAAD
Lat Location
(32.70365339973010000,-96.77956732577522000)
20-00273768
Service Request Number: 20-00273768 • Address: 3046 MORGAN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00273768
Address
3046 MORGAN DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T13:36:26.000
Update Date
2020-03-17T13:42:48.000
Closed Date
2020-03-17T13:36:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5RIDAA3
Lat Location
(32.65439321259477000,-96.77253084542040000)
20-00585330
Service Request Number: 20-00585330 • Address: 2910 CURVILINEAR CT, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00585330
Address
2910 CURVILINEAR CT, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-05T13:06:41.000
Update Date
2020-06-15T10:01:05.000
Closed Date
2020-06-05T13:06:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vvk7UAAR
Lat Location
(32.76224487940776000,-96.66776251778752000)
20-00614219
Service Request Number: 20-00614219 • Address: 824 BERKINSHIRE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00614219
Address
824 BERKINSHIRE DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-06-14T11:56:03.000
Update Date
2020-06-15T09:56:15.000
Closed Date
2020-06-14T11:56:03.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwtYiAAJ
Lat Location
(32.84744858574895000,-96.70732997989620000)
20-00484403
Service Request Number: 20-00484403 • Address: 214 PRAIRIE GROVE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00484403
Address
214 PRAIRIE GROVE DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-11T09:41:19.000
Update Date
2020-05-14T12:31:20.000
Closed Date
2020-05-11T09:41:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBuMcAAL
Lat Location
(32.71381526547282400,-96.66173215100534000)
19-01404128
Service Request Number: 19-01404128 • Address: 5848 BLUFFMAN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01404128
Address
5848 BLUFFMAN DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Parking Unapproved Surface - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-17T00:59:00.000
Status
Closed
Created Date
2019-12-05T18:05:24.000
Update Date
2020-03-17T13:58:33.000
Closed Date
2019-12-05T18:05:24.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeVOqAAN
Lat Location
(32.67731941552451500,-96.76325504520193000)
20-00217165
Service Request Number: 20-00217165 • Address: 8438 GREENMOUND AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00217165
Address
8438 GREENMOUND AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T17:44:48.000
Update Date
2020-03-17T14:03:51.000
Closed Date
2020-03-02T17:44:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SniKMAAZ
Lat Location
(32.75115929351139000,-96.67585050706680000)
20-00620351
Service Request Number: 20-00620351 • Address: 4739 URBAN AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00620351
Address
4739 URBAN AVE, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-16T09:18:48.000
Update Date
2020-07-12T01:07:50.000
Closed Date
2020-06-16T09:18:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxA4yAAF
Lat Location
(32.77987987375799000,-96.69586915191525000)
20-00202475
Service Request Number: 20-00202475 • Address: 2331 STARKS AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00202475
Address
2331 STARKS AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T11:29:59.000
Update Date
2020-03-17T14:08:29.000
Closed Date
2020-02-27T11:29:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmEhxAAF
Lat Location
(32.74759327370448000,-96.75586267685945000)
20-00272946
Service Request Number: 20-00272946 • Address: 12019 HIGH VALLEY DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00272946
Address
12019 HIGH VALLEY DR, DALLAS, TX, 75234
City Council District
6
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:45:49.000
Update Date
2020-03-17T14:01:39.000
Closed Date
2020-03-17T11:45:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5PGMAA3
Lat Location
(32.91253490039108000,-96.86505852605158000)
20-00272377
Service Request Number: 20-00272377 • Address: HILLCREST RD & WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00272377
Address
HILLCREST RD & WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:35:21.000
Update Date
2020-03-17T13:51:51.000
Closed Date
2020-03-17T10:35:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OoqAAF
Lat Location
(32.88002501168675000,-96.78682145777339000)
20-00709092
Service Request Number: 20-00709092 • Address: 3650 RICKSHAW DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00709092
Address
3650 RICKSHAW DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-09T11:16:45.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-07-09T11:16:45.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxrUmAAJ
Lat Location
(32.88128025668337500,-96.85921668405594000)
20-00273983
Service Request Number: 20-00273983 • Address: 1300 W LEDBETTER DR, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
20-00273983
Address
1300 W LEDBETTER DR, DALLAS, TX, 75224
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T14:02:22.000
Update Date
2020-03-17T14:10:08.000
Closed Date
2020-03-17T14:02:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5RcEAAV
Lat Location
(32.69111980771416600,-96.84357663337664000)
20-00263165
Service Request Number: 20-00263165 • Address: 705 CLEARWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00263165
Address
705 CLEARWOOD DR, DALLAS, TX, 75232
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-13T17:14:44.000
Update Date
2020-03-17T14:09:46.000
Closed Date
2020-03-13T17:14:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T56lGAAR
Lat Location
(32.66085102544355600,-96.83205898206592000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface