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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00119979
Service Request Number: 20-00119979 • Address: 2305 WILDOAK DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00119979
Address
2305 WILDOAK DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-05T00:10:46.000
Update Date
2020-03-17T14:20:54.000
Closed Date
2020-02-05T00:10:46.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R58unAAB
Lat Location
(32.80369770040053000,-96.71131409693410000)
20-00268205
Service Request Number: 20-00268205 • Address: 1919 EBBTIDE LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00268205
Address
1919 EBBTIDE LN, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:39:56.000
Update Date
2020-03-17T14:12:06.000
Closed Date
2020-03-16T12:39:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5GnPAAV
Lat Location
(32.69935695604206000,-96.85087992959140000)
20-00379027
Service Request Number: 20-00379027 • Address: 7215 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00379027
Address
7215 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:16:23.000
Update Date
2020-04-14T09:19:37.000
Closed Date
2020-04-14T09:16:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG16tAAD
Lat Location
(32.87910069576651000,-96.73511680180299000)
20-00274199
Service Request Number: 20-00274199 • Address: S LAMAR ST & SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00274199
Address
S LAMAR ST & SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:26:23.000
Update Date
2020-03-17T14:39:02.000
Closed Date
2020-03-17T14:26:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5RcsAAF
Lat Location
(32.75904291702750000,-96.78224630790126000)
20-00378977
Service Request Number: 20-00378977 • Address: 3140 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00378977
Address
3140 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:07:38.000
Update Date
2020-04-14T09:08:54.000
Closed Date
2020-04-14T09:07:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG11PAAT
Lat Location
(32.69735032294185000,-96.76619027085715000)
20-00399240
Service Request Number: 20-00399240 • Address: 4750 PEAR RIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00399240
Address
4750 PEAR RIDGE DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-18T15:05:42.000
Update Date
2020-05-14T11:42:22.000
Closed Date
2020-04-18T15:05:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGa8TAAT
Lat Location
(33.00356517238652000,-96.82475566752643000)
20-00274016
Service Request Number: 20-00274016 • Address: 3337 RUTZ ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00274016
Address
3337 RUTZ ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-10T15:00:56.000
Update Date
2020-03-17T14:06:18.000
Closed Date
2020-03-10T15:00:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RhXAAV
Lat Location
(32.78256682307398500,-96.84499071751090000)
20-00883764
Service Request Number: 20-00883764 • Address: 14783 COIT RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00883764
Address
14783 COIT RD, DALLAS, TX, 75254
City Council District
11
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-08T23:59:00.000
Status
Closed
Created Date
2020-08-31T11:43:26.000
Update Date
2020-09-09T14:03:06.000
Closed Date
2020-08-31T11:43:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YjouDAAR
Lat Location
(32.95041103110736000,-96.76908895901096000)
20-00066658
Service Request Number: 20-00066658 • Address: 7409 BLUESTEM RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00066658
Address
7409 BLUESTEM RD, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-21T15:33:23.000
Update Date
2020-03-17T14:34:47.000
Closed Date
2020-01-21T15:33:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R37paAAB
Lat Location
(32.64275825359740000,-96.95155964997141000)
20-00487376
Service Request Number: 20-00487376 • Address: 6534 HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00487376
Address
6534 HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:10:09.000
Update Date
2020-05-14T12:24:05.000
Closed Date
2020-05-11T15:10:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC0wEAAT
Lat Location
(32.76737638737020000,-96.70821348816130000)
20-00759784
Service Request Number: 20-00759784 • Address: 6913 DAY ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00759784
Address
6913 DAY ST, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T12:00:15.000
Update Date
2020-07-28T18:12:44.000
Closed Date
2020-07-23T12:00:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdCuuAAF
Lat Location
(32.76765566582788000,-96.70171382949391000)
20-00384817
Service Request Number: 20-00384817 • Address: 2026 MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00384817
Address
2026 MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-15T10:53:12.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-15T10:53:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGBTjAAP
Lat Location
(32.74077026133417000,-96.79349986156649000)
19-01411938
Service Request Number: 19-01411938 • Address: 4128 N CEDAR CIRCLE DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
19-01411938
Address
4128 N CEDAR CIRCLE DR, DALLAS, TX, 75237
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-17T00:59:00.000
Status
Closed
Created Date
2019-12-09T11:49:16.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-12-09T11:49:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000OemdxAAB
Lat Location
(32.67451963529497000,-96.88688205537898000)
20-00270882
Service Request Number: 20-00270882 • Address: 726 PLEASANT HILLS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00270882
Address
726 PLEASANT HILLS DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-03-16T20:13:43.000
Update Date
2020-03-17T14:17:02.000
Closed Date
2020-03-16T20:13:43.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LJ5AAN
Lat Location
(32.72428053933051500,-96.64506673907425000)
20-00910346
Service Request Number: 20-00910346 • Address: 3123 PENNSYLVANIA AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00910346
Address
3123 PENNSYLVANIA AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-08T19:58:24.000
Update Date
2020-09-09T14:28:00.000
Closed Date
2020-09-08T19:58:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnstEAAR
Lat Location
(32.77157683695254000,-96.76241934306127000)
19-01221991
Service Request Number: 19-01221991 • Address: 12484 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01221991
Address
12484 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
A/C or Heat Inoperable - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-16T08:13:59.000
Update Date
2020-07-12T01:07:17.000
Closed Date
2019-10-16T08:13:59.000
Outcome
Investigation Complete
Priority
High
Method Received Description
Phone
Unique Key
500t000000NWRvHAAX
Lat Location
(32.91663843205180000,-96.73521957754565000)
20-00218487
Service Request Number: 20-00218487 • Address: 1329 GRANT ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00218487
Address
1329 GRANT ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T10:13:40.000
Update Date
2020-03-17T14:04:35.000
Closed Date
2020-03-03T10:13:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnmWCAAZ
Lat Location
(32.74124363621932000,-96.80480368135643000)
20-00272145
Service Request Number: 20-00272145 • Address: 1907 EBBTIDE LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00272145
Address
1907 EBBTIDE LN, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-17T10:06:46.000
Update Date
2020-03-17T14:12:33.000
Closed Date
2020-03-17T10:06:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5OPpAAN
Lat Location
(32.69936254997143000,-96.85074260590889000)
20-00264689
Service Request Number: 20-00264689 • Address: 13207 HUGHES CIR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00264689
Address
13207 HUGHES CIR, DALLAS, TX, 75240
City Council District
11
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-14T19:49:44.000
Update Date
2020-03-17T13:56:59.000
Closed Date
2020-03-14T19:49:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59ZuAAJ
Lat Location
(32.92882802310178000,-96.79780644150283000)
20-00658128
Service Request Number: 20-00658128 • Address: 300 W PAGE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00658128
Address
300 W PAGE AVE, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-06-25T16:26:48.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-06-25T16:26:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyhYkAAJ
Lat Location
(32.74010452983106000,-96.82650481442509000)
20-00266686
Service Request Number: 20-00266686 • Address: 2125 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00266686
Address
2125 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:27:04.000
Update Date
2020-03-17T14:24:59.000
Closed Date
2020-03-16T09:27:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5E7bAAF
Lat Location
(32.67183638870634600,-96.85285217086947000)
20-00489254
Service Request Number: 20-00489254 • Address: 7476 HILLSTAR CIR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00489254
Address
7476 HILLSTAR CIR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-12T08:35:51.000
Update Date
2020-05-14T12:00:36.000
Closed Date
2020-05-12T08:35:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC5eNAAT
Lat Location
(32.70724240573748000,-96.69405472759284000)
20-00355831
Service Request Number: 20-00355831 • Address: 3129 JUNE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00355831
Address
3129 JUNE DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-07T17:01:10.000
Update Date
2020-04-14T09:23:37.000
Closed Date
2020-04-07T17:01:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFLm6AAH
Lat Location
(32.72272998955721000,-96.87241354358909000)
20-00378664
Service Request Number: 20-00378664 • Address: 2866 FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00378664
Address
2866 FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:13:49.000
Update Date
2020-04-14T09:23:17.000
Closed Date
2020-04-14T08:13:49.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG0PDAA1
Lat Location
(32.75638801823015500,-96.86807166190054000)
19-01444936
Service Request Number: 19-01444936 • Address: 5506 MERRIMAC AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01444936
Address
5506 MERRIMAC AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2019-12-17T22:56:32.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2019-12-17T22:56:32.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxqCuAAJ
Lat Location
(32.82723934571568000,-96.77451614364531000)
20-00692300
Service Request Number: 20-00692300 • Address: 2625 HIGHWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00692300
Address
2625 HIGHWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-07-06T09:13:51.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-07-06T09:13:51.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwxcSAAR
Lat Location
(32.82953275430953000,-96.66979668617164000)
20-00068432
Service Request Number: 20-00068432 • Address: 1200 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00068432
Address
1200 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-01-22T04:55:32.000
Update Date
2020-03-17T14:03:25.000
Closed Date
2020-01-22T04:55:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3By7AAF
Lat Location
(32.76445823968962000,-96.80159907492488000)
19-01444215
Service Request Number: 19-01444215 • Address: 3727 BARNABUS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01444215
Address
3727 BARNABUS DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2019-12-17T20:13:01.000
Update Date
2020-03-17T13:50:23.000
Closed Date
2019-12-17T20:13:01.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Pxp9GAAR
Lat Location
(32.67641003425749000,-96.76051339142346000)
20-00379185
Service Request Number: 20-00379185 • Address: 2410 DUNCANVILLE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00379185
Address
2410 DUNCANVILLE RD, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:37:58.000
Update Date
2020-04-14T09:39:28.000
Closed Date
2020-04-14T09:37:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1M8AAL
Lat Location
(32.72030472997148000,-96.90855029969434000)
20-00274092
Service Request Number: 20-00274092 • Address: S BECKLEY AVE & W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00274092
Address
S BECKLEY AVE & W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:13:54.000
Update Date
2020-03-17T14:32:24.000
Closed Date
2020-03-17T14:13:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5RgLAAV
Lat Location
(32.72032372876764600,-96.82288551515217000)
20-00776783
Service Request Number: 20-00776783 • Address: 3800 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00776783
Address
3800 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
High Water Flooded Roadway Alarm Warning System - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:30:52.000
Update Date
2020-07-28T17:33:49.000
Closed Date
2020-07-28T17:30:52.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeMvmAAF
Lat Location
(32.71386889290766000,-96.76058667577023000)
20-00263936
Service Request Number: 20-00263936 • Address: 1411 DRURY DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00263936
Address
1411 DRURY DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T11:28:12.000
Update Date
2020-03-17T14:13:00.000
Closed Date
2020-03-14T11:28:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58PeAAJ
Lat Location
(32.67990011781529000,-96.84440433900650000)
20-00273673
Service Request Number: 20-00273673 • Address: 900 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00273673
Address
900 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:23:13.000
Update Date
2020-03-17T14:20:40.000
Closed Date
2020-03-17T13:23:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5R7eAAF
Lat Location
(32.74943859647384400,-96.83761111354654000)
20-00259131
Service Request Number: 20-00259131 • Address: 5220 JADE DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00259131
Address
5220 JADE DR, DALLAS, TX, 75232
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T19:03:52.000
Update Date
2020-03-17T14:14:24.000
Closed Date
2020-03-12T19:03:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4yXQAAZ
Lat Location
(32.68199817171767000,-96.84063297016644000)
20-00744509
Service Request Number: 20-00744509 • Address: 1604 S TYLER ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00744509
Address
1604 S TYLER ST, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-19T09:26:57.000
Update Date
2020-09-09T14:36:13.000
Closed Date
2020-07-19T09:26:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xbxm6AAB
Lat Location
(32.72974165798627400,-96.83786902144286000)
20-00357735
Service Request Number: 20-00357735 • Address: 5114 ELSBY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00357735
Address
5114 ELSBY AVE, DALLAS, TX, 75209
City Council District
13
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-08T10:47:47.000
Update Date
2020-04-14T09:22:22.000
Closed Date
2020-04-08T10:47:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFPqbAAH
Lat Location
(32.85611962587982000,-96.82378347078296000)
20-00493697
Service Request Number: 20-00493697 • Address: 522 S CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00493697
Address
522 S CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-12T18:54:40.000
Update Date
2020-05-14T12:28:45.000
Closed Date
2020-05-12T18:54:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCF7nAAH
Lat Location
(32.74106326756080400,-96.84289747355791000)
20-00274006
Service Request Number: 20-00274006 • Address: OLD OX RD & CARAVAN TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00274006
Address
OLD OX RD & CARAVAN TRL, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Transferred)
Created Date
2020-03-17T13:15:01.000
Update Date
2020-03-17T14:05:41.000
Closed Date
2020-03-17T13:15:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RgjAAF
Lat Location
(32.67625034999729000,-96.79753115952772000)
20-00232699
Service Request Number: 20-00232699 • Address: 2514 STARKS AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00232699
Address
2514 STARKS AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-06T11:17:26.000
Update Date
2020-03-17T14:18:18.000
Closed Date
2020-03-06T11:17:26.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnKthAAF
Lat Location
(32.74986960980178000,-96.75286045653118000)
20-00378627
Service Request Number: 20-00378627 • Address: 2721 EAGLE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00378627
Address
2721 EAGLE DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:07:46.000
Update Date
2020-04-14T08:50:08.000
Closed Date
2020-04-14T08:07:46.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0KTAA1
Lat Location
(32.71604627897510000,-96.78343498111504000)
20-00532715
Service Request Number: 20-00532715 • Address: 2995 N WALTON WALKER BLVD SB, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00532715
Address
2995 N WALTON WALKER BLVD SB, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-21T19:31:33.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-05-21T19:31:33.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDhRzAAL
Lat Location
(32.77843851929537000,-96.91724927440177000)
20-00615958
Service Request Number: 20-00615958 • Address: 6924 CLAY ACADEMY BLVD S, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00615958
Address
6924 CLAY ACADEMY BLVD S, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-06-15T10:10:56.000
Update Date
2020-06-15T10:11:06.000
Closed Date
2020-06-15T10:10:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwyWBAAZ
Lat Location
(32.69851824016634400,-96.94381231253409000)
20-00273026
Service Request Number: 20-00273026 • Address: COIT RD & L B J ACRD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-00273026
Address
COIT RD & L B J ACRD, DALLAS, TX, 75251
City Council District
11
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:54:39.000
Update Date
2020-03-17T13:54:12.000
Closed Date
2020-03-17T11:54:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Px9AAF
Lat Location
(32.92377182013187600,-96.76903228618849000)
20-00273553
Service Request Number: 20-00273553 • Address: GREENVILLE AVE & MARKVILLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00273553
Address
GREENVILLE AVE & MARKVILLE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:05:46.000
Update Date
2020-03-17T14:31:52.000
Closed Date
2020-03-17T13:05:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5QupAAF
Lat Location
(32.91368757268098000,-96.74507580081840000)
20-00500806
Service Request Number: 20-00500806 • Address: 1808 SWANSEE ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00500806
Address
1808 SWANSEE ST, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:40:21.000
Update Date
2020-05-14T12:04:10.000
Closed Date
2020-05-14T11:40:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVpHAAX
Lat Location
(32.68538165506700000,-96.85172645980316000)
20-00378604
Service Request Number: 20-00378604 • Address: 4700 YANCY ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00378604
Address
4700 YANCY ST, DALLAS, TX, 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T07:54:47.000
Update Date
2020-04-14T08:49:00.000
Closed Date
2020-04-14T07:54:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0GtAAL
Lat Location
(32.71270091400642000,-96.74394307698960000)
20-00237725
Service Request Number: 20-00237725 • Address: 2919 BARDWELL AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00237725
Address
2919 BARDWELL AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-07T20:18:58.000
Update Date
2020-03-17T14:33:22.000
Closed Date
2020-03-07T20:18:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnUepAAF
Lat Location
(32.71447614822323000,-96.78017367206637000)
20-00378982
Service Request Number: 20-00378982 • Address: 1605 DRAGON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00378982
Address
1605 DRAGON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:08:19.000
Update Date
2020-04-14T09:14:31.000
Closed Date
2020-04-14T09:08:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG11oAAD
Lat Location
(32.79254554204624000,-96.82059639625727000)
20-00494283
Service Request Number: 20-00494283 • Address: 11037 MCCREE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00494283
Address
11037 MCCREE RD, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T08:50:57.000
Update Date
2020-05-14T11:48:00.000
Closed Date
2020-05-13T08:50:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCHYfAAP
Lat Location
(32.87466094544352000,-96.69188859926412000)
20-00274168
Service Request Number: 20-00274168 • Address: 235 CREEK COVE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00274168
Address
235 CREEK COVE DR, DALLAS, TX, 75217
City Council District
8
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:23:08.000
Update Date
2020-03-17T14:23:13.000
Closed Date
2020-03-17T14:23:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RtjAAF
Lat Location
(32.71591084869433500,-96.71011266519506000)
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