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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00330344
Service Request Number: 20-00330344 • Address: 18720 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00330344
Address
18720 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-04-01T09:22:58.000
Update Date
2020-05-14T11:50:20.000
Closed Date
2020-04-01T09:22:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEZWTAA5
Lat Location
(33.00677862621540000,-96.85977638412449000)
20-00273844
Service Request Number: 20-00273844 • Address: 4317 WORTH ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00273844
Address
4317 WORTH ST, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T13:47:05.000
Update Date
2020-03-17T14:09:11.000
Closed Date
2020-03-17T13:47:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RPsAAN
Lat Location
(32.79370861458703000,-96.77303153633702000)
20-00242695
Service Request Number: 20-00242695 • Address: 6024 CARACAS DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00242695
Address
6024 CARACAS DR, DALLAS, TX, 75232
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-09T14:38:50.000
Update Date
2020-03-17T14:06:53.000
Closed Date
2020-03-09T14:38:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4RGlAAN
Lat Location
(32.67414913334192000,-96.84414061452264000)
20-00378814
Service Request Number: 20-00378814 • Address: 3150 THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00378814
Address
3150 THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:42:03.000
Update Date
2020-04-14T09:30:21.000
Closed Date
2020-04-14T08:42:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0jBAAT
Lat Location
(32.81110578973319000,-96.81088524103313000)
20-00273922
Service Request Number: 20-00273922 • Address: 9520 COUNTY VIEW RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00273922
Address
9520 COUNTY VIEW RD, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T13:55:57.000
Update Date
2020-03-17T14:09:06.000
Closed Date
2020-03-17T13:55:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5RXSAA3
Lat Location
(32.63579140490400000,-96.95249080422661000)
20-00379026
Service Request Number: 20-00379026 • Address: 4728 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00379026
Address
4728 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:16:18.000
Update Date
2020-04-14T09:20:21.000
Closed Date
2020-04-14T09:16:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG16oAAD
Lat Location
(32.78602659951593000,-96.75579214013130000)
20-00375152
Service Request Number: 20-00375152 • Address: 1616 BAR HARBOR DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00375152
Address
1616 BAR HARBOR DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:49:09.000
Update Date
2020-04-14T09:18:23.000
Closed Date
2020-04-13T11:49:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFtttAAD
Lat Location
(32.66962471260505000,-96.84783341436184000)
20-00219992
Service Request Number: 20-00219992 • Address: 4017 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00219992
Address
4017 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-03-03T13:25:42.000
Update Date
2020-03-17T14:39:21.000
Closed Date
2020-03-03T13:25:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnpynAAB
Lat Location
(33.00783595573653000,-96.84287231477907000)
20-00274089
Service Request Number: 20-00274089 • Address: 1606 RIO VISTA DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00274089
Address
1606 RIO VISTA DR, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-16T11:54:10.000
Update Date
2020-03-17T14:13:44.000
Closed Date
2020-03-16T11:54:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5RoEAAV
Lat Location
(32.76475801266068500,-96.82379643090052000)
20-00357371
Service Request Number: 20-00357371 • Address: 2669 REAGAN ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00357371
Address
2669 REAGAN ST, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-08T10:09:41.000
Update Date
2020-04-14T09:05:10.000
Closed Date
2020-04-08T10:09:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFPH7AAP
Lat Location
(32.80725483667841000,-96.81425578479202000)
20-00084992
Service Request Number: 20-00084992 • Address: 3446 HIGH VISTA DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00084992
Address
3446 HIGH VISTA DR, DALLAS, TX, 75234
City Council District
6
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-01-26T16:45:52.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-01-26T16:45:52.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3nFXAAZ
Lat Location
(32.91220117367345000,-96.86217073576172000)
20-00119974
Service Request Number: 20-00119974 • Address: 2329 WILDOAK DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00119974
Address
2329 WILDOAK DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-05T00:06:40.000
Update Date
2020-03-17T14:24:18.000
Closed Date
2020-02-05T00:06:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R58uEAAR
Lat Location
(32.80330427513662500,-96.71087137910685000)
20-00216900
Service Request Number: 20-00216900 • Address: 8518 GREENMOUND AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00216900
Address
8518 GREENMOUND AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T17:03:40.000
Update Date
2020-03-17T14:25:42.000
Closed Date
2020-03-02T17:03:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnhoLAAR
Lat Location
(32.75076613700165000,-96.67535067995493000)
19-01249155
Service Request Number: 19-01249155 • Address: 368 OLIVE ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
19-01249155
Address
368 OLIVE ST, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-26T00:59:00.000
Status
Closed
Created Date
2019-10-23T12:27:44.000
Update Date
2020-07-12T01:07:22.000
Closed Date
2019-10-23T12:27:44.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000NaMmjAAF
Lat Location
(32.78413111013504000,-96.79409354724880000)
20-00558822
Service Request Number: 20-00558822 • Address: 4906 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00558822
Address
4906 LIVE OAK ST, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-29T10:55:00.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-29T10:55:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VueT1AAJ
Lat Location
(32.80286544395559000,-96.77210586393312000)
20-00263856
Service Request Number: 20-00263856 • Address: 1907 EBBTIDE LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00263856
Address
1907 EBBTIDE LN, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T10:48:30.000
Update Date
2020-03-17T14:12:34.000
Closed Date
2020-03-14T10:48:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58I9AAJ
Lat Location
(32.69936254997143000,-96.85074260590889000)
20-00374248
Service Request Number: 20-00374248 • Address: 1011 CROW CT, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
20-00374248
Address
1011 CROW CT, DALLAS, TX, 75051
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:14:07.000
Update Date
2020-04-14T08:50:26.000
Closed Date
2020-04-13T10:14:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFsTQAA1
Lat Location
(32.73426042686338000,-96.99171965444732000)
20-00273604
Service Request Number: 20-00273604 • Address: 4100 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00273604
Address
4100 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
13
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:13:29.000
Update Date
2020-03-17T14:25:25.000
Closed Date
2020-03-17T13:13:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5R0OAAV
Lat Location
(32.86375155778319000,-96.84242785578822000)
19-01429225
Service Request Number: 19-01429225 • Address: 5700 JOHNSON LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01429225
Address
5700 JOHNSON LN, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2019-12-12T19:24:53.000
Update Date
2020-03-17T14:15:55.000
Closed Date
2019-12-12T19:24:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OfWclAAF
Lat Location
(32.67902276543971000,-96.77453336332941000)
20-00125323
Service Request Number: 20-00125323 • Address: 1810 AL LIPSCOMB WAY, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00125323
Address
1810 AL LIPSCOMB WAY, DALLAS, TX, 75215
City Council District
7
Department
Court & Detention Services
Service Request Type
Illegal Dumping Sign - CDS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-02-06T11:48:49.000
Update Date
2020-07-12T01:07:28.000
Closed Date
2020-02-06T11:48:49.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5MyxAAF
Lat Location
(32.76474306570665000,-96.77973107464639000)
20-00217112
Service Request Number: 20-00217112 • Address: 8324 GREENMOUND AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00217112
Address
8324 GREENMOUND AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T17:36:16.000
Update Date
2020-03-17T13:55:09.000
Closed Date
2020-03-02T17:36:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SniEOAAZ
Lat Location
(32.75320364567312500,-96.67627484086640000)
20-00272814
Service Request Number: 20-00272814 • Address: 8337 CABRERA DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00272814
Address
8337 CABRERA DR, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:30:31.000
Update Date
2020-03-17T13:48:14.000
Closed Date
2020-03-17T11:30:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Pb9AAF
Lat Location
(32.80366457409140000,-96.70663833469487000)
20-00578386
Service Request Number: 20-00578386 • Address: 7227 BLUEFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00578386
Address
7227 BLUEFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-06-03T18:33:06.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-06-03T18:33:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvROxAAN
Lat Location
(32.97221946247223000,-96.78255204601129000)
20-00771091
Service Request Number: 20-00771091 • Address: 6337 HOLLIS AVE, DALLAS • City Council District: 5
Service Request Number
20-00771091
Address
6337 HOLLIS AVE, DALLAS
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-27T13:59:55.000
Update Date
2020-07-28T18:14:40.000
Closed Date
2020-07-27T13:59:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xe0tGAAR
Lat Location
(32.76718161509439000,-96.71201522748103000)
20-00274206
Service Request Number: 20-00274206 • Address: W 9TH ST & HARTSDALE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00274206
Address
W 9TH ST & HARTSDALE DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T14:27:19.000
Update Date
2020-03-17T14:32:49.000
Closed Date
2020-03-17T14:27:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5S0yAAF
Lat Location
(32.74636749821496600,-96.86878174287857000)
20-00893945
Service Request Number: 20-00893945 • Address: 3215 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00893945
Address
3215 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-02T16:55:56.000
Update Date
2020-09-09T13:26:36.000
Closed Date
2020-09-02T16:55:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000YkQddAAF
Lat Location
(32.81075810674502000,-96.79605552597597000)
20-00374214
Service Request Number: 20-00374214 • Address: 10046 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00374214
Address
10046 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-13T10:09:21.000
Update Date
2020-04-14T09:21:28.000
Closed Date
2020-04-13T10:09:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFsPiAAL
Lat Location
(32.88194908514306000,-96.87702204487758000)
20-00273265
Service Request Number: 20-00273265 • Address: 2200 FREELAND WAY, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00273265
Address
2200 FREELAND WAY, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:24:44.000
Update Date
2020-03-17T13:56:59.000
Closed Date
2020-03-17T12:24:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5QNgAAN
Lat Location
(32.80755978414200000,-96.67816493480665000)
20-00378736
Service Request Number: 20-00378736 • Address: W CAMP WISDOM RD & FM 1382 HWY, DALLAS, TX, 75052 • City Council District: 3
Service Request Number
20-00378736
Address
W CAMP WISDOM RD & FM 1382 HWY, DALLAS, TX, 75052
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:27:48.000
Update Date
2020-04-14T08:56:11.000
Closed Date
2020-04-14T08:27:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0VKAA1
Lat Location
(32.65621867460446000,-96.97985560415916000)
20-00611842
Service Request Number: 20-00611842 • Address: 1500 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00611842
Address
1500 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T16:20:48.000
Update Date
2020-06-15T09:59:39.000
Closed Date
2020-06-12T16:20:48.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwofoAAB
Lat Location
(32.77633802231889600,-96.79815487214273000)
20-00249292
Service Request Number: 20-00249292 • Address: 528 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00249292
Address
528 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T18:52:35.000
Update Date
2020-03-17T13:51:00.000
Closed Date
2020-03-10T18:52:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4eJ7AAJ
Lat Location
(32.74110649327244000,-96.83077864323114000)
19-01166746
Service Request Number: 19-01166746 • Address: 325 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01166746
Address
325 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-21T23:59:00.000
Status
Closed
Created Date
2019-10-01T08:22:25.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2019-10-01T08:22:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3DkqAAF
Lat Location
(32.74141767236418600,-96.82696004423810000)
19-01447151
Service Request Number: 19-01447151 • Address: TURTLE CREEK BLVD & N FITZHUGH AVE, HIGHLAND PARK, TX, 75219 • Department: Transportation
Service Request Number
19-01447151
Address
TURTLE CREEK BLVD & N FITZHUGH AVE, HIGHLAND PARK, TX, 75219
Department
Transportation
Service Request Type
Guardrail - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-20T00:59:00.000
Status
Closed
Created Date
2019-12-18T13:53:47.000
Update Date
2020-03-17T13:49:38.000
Closed Date
2019-12-18T13:53:47.000
Outcome
Information Provided
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000Py8lnAAB
Lat Location
(32.81970074388865000,-96.79967551593799000)
20-00773100
Service Request Number: 20-00773100 • Address: 2614 MARFA AVE, DALLAS • City Council District: 4
Service Request Number
20-00773100
Address
2614 MARFA AVE, DALLAS
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-07-27T23:06:38.000
Update Date
2020-07-28T18:08:00.000
Closed Date
2020-07-27T23:06:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xe73EAAR
Lat Location
(32.70945348642769000,-96.78586706622828000)
20-00335039
Service Request Number: 20-00335039 • Address: 5006 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00335039
Address
5006 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-02T08:20:02.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-04-02T08:20:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEiSKAA1
Lat Location
(32.82092413531713000,-96.82271619850736000)
20-00378395
Service Request Number: 20-00378395 • Address: 10558 CREEKMERE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00378395
Address
10558 CREEKMERE DR, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T21:13:19.000
Update Date
2020-04-14T08:52:44.000
Closed Date
2020-04-13T21:13:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TFzQEAA1
Lat Location
(32.85109441851697000,-96.69729552471658000)
20-00264936
Service Request Number: 20-00264936 • Address: 8328 PAXSON TRL, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00264936
Address
8328 PAXSON TRL, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-15T09:21:17.000
Update Date
2020-03-17T14:20:16.000
Closed Date
2020-03-15T09:21:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ADGAA3
Lat Location
(32.65106092665694000,-96.96937375436669000)
20-00122757
Service Request Number: 20-00122757 • Address: 1700 ESSEX AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00122757
Address
1700 ESSEX AVE, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-11T00:59:00.000
Status
Closed
Created Date
2020-02-05T15:00:00.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-02-05T15:00:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5FhqAAF
Lat Location
(32.72793651976961000,-96.79868102943676000)
20-00472448
Service Request Number: 20-00472448 • Address: 3408 HIGH MESA DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00472448
Address
3408 HIGH MESA DR, DALLAS, TX, 75234
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-07T08:54:07.000
Update Date
2020-05-14T11:44:51.000
Closed Date
2020-05-07T08:54:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VB8tDAAT
Lat Location
(32.91436217866620000,-96.86354232259590000)
20-00378957
Service Request Number: 20-00378957 • Address: 2223 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00378957
Address
2223 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T09:05:32.000
Update Date
2020-04-14T09:08:40.000
Closed Date
2020-04-14T09:05:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG0ziAAD
Lat Location
(32.72117499107004000,-96.82293126381363000)
20-00374454
Service Request Number: 20-00374454 • Address: 6006 CEDAR GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00374454
Address
6006 CEDAR GLEN DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:35:46.000
Update Date
2020-04-14T09:06:40.000
Closed Date
2020-04-13T10:35:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFsnfAAD
Lat Location
(32.67463242071235000,-96.84062370325093000)
20-00321945
Service Request Number: 20-00321945 • Address: 7127 BROOKSHIRE CIR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00321945
Address
7127 BROOKSHIRE CIR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-30T12:23:08.000
Update Date
2020-05-14T11:50:14.000
Closed Date
2020-03-30T12:23:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEJiTAAX
Lat Location
(32.89307226352561000,-96.78188252596544000)
20-00365811
Service Request Number: 20-00365811 • Address: 17227 VILLAGE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00365811
Address
17227 VILLAGE LN, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T19:06:40.000
Update Date
2020-04-14T09:34:01.000
Closed Date
2020-04-09T19:06:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFdiVAAT
Lat Location
(32.98101719422932000,-96.82633412021303000)
20-00483074
Service Request Number: 20-00483074 • Address: 2355 DORRINGTON DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00483074
Address
2355 DORRINGTON DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-10T14:26:24.000
Update Date
2020-05-14T11:58:15.000
Closed Date
2020-05-10T14:26:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBqvJAAT
Lat Location
(32.80551327720465000,-96.70722030441371000)
20-00357672
Service Request Number: 20-00357672 • Address: 267 CENTRE ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00357672
Address
267 CENTRE ST, DALLAS, TX, 75208
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Advertising Sign Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-03T21:56:18.000
Update Date
2020-07-12T01:08:30.000
Closed Date
2020-04-03T21:56:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFPkxAAH
Lat Location
(32.74232292179417000,-96.82587962060796000)
20-00765676
Service Request Number: 20-00765676 • Address: 6415 SYMPHONY LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00765676
Address
6415 SYMPHONY LN, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-24T18:24:30.000
Update Date
2020-07-28T18:18:37.000
Closed Date
2020-07-24T18:24:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xdco2AAB
Lat Location
(32.79059870159315400,-96.69691437792385000)
20-00271811
Service Request Number: 20-00271811 • Address: 2810 GROVEVIEW DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00271811
Address
2810 GROVEVIEW DR, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:26:28.000
Update Date
2020-03-17T13:44:58.000
Closed Date
2020-03-17T09:26:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5NotAAF
Lat Location
(32.70826468793986000,-96.86602702959205000)
20-00385334
Service Request Number: 20-00385334 • Address: 9006 ANGORA ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00385334
Address
9006 ANGORA ST, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-15T11:43:02.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-15T11:43:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGC7aAAH
Lat Location
(32.82648642262601000,-96.70902482259868000)
20-00501234
Service Request Number: 20-00501234 • Address: 8401 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00501234
Address
8401 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Storm Brush/Debris - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:31:06.000
Update Date
2020-05-14T12:32:01.000
Closed Date
2020-05-14T12:31:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCWgkAAH
Lat Location
(32.90934365140444000,-96.75861929981832000)
20-00210662
Service Request Number: 20-00210662 • Address: 9549 MUSGRAVE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00210662
Address
9549 MUSGRAVE DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-02-28T23:43:38.000
Update Date
2020-05-14T11:59:19.000
Closed Date
2020-02-28T23:43:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmX12AAF
Lat Location
(32.73839429651390000,-96.65805664740986000)
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