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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00356033
Service Request Number: 20-00356033 • Address: 4232 DELANO PL, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00356033
Address
4232 DELANO PL, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-07T18:03:04.000
Update Date
2020-04-14T09:12:06.000
Closed Date
2020-04-07T18:03:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFM87AAH
Lat Location
(32.80246149037655000,-96.78498427539700000)
20-00509452
Service Request Number: 20-00509452 • Address: 6030 LEWIS ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00509452
Address
6030 LEWIS ST, DALLAS, TX, 75206
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-16T07:37:54.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-05-16T07:37:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCojHAAT
Lat Location
(32.81207877127850000,-96.76275360679955000)
20-00477452
Service Request Number: 20-00477452 • Address: 3511 OVERBROOK DR, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00477452
Address
3511 OVERBROOK DR, DALLAS, TX, 75205
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T09:46:00.000
Update Date
2020-05-14T12:04:43.000
Closed Date
2020-05-08T09:46:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBJDsAAP
Lat Location
(32.82063197671112000,-96.79421502893202000)
20-00378878
Service Request Number: 20-00378878 • Address: 1611 DRAGON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00378878
Address
1611 DRAGON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:53:39.000
Update Date
2020-04-14T09:00:25.000
Closed Date
2020-04-14T08:53:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG0qMAAT
Lat Location
(32.79266022294514500,-96.82066900402282000)
20-00067657
Service Request Number: 20-00067657 • Address: 3323 TRUXILLO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00067657
Address
3323 TRUXILLO DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-29T00:59:00.000
Status
Closed
Created Date
2020-01-21T17:24:27.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-01-21T17:24:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R39iMAAR
Lat Location
(32.84892886780510000,-96.66049254406741000)
20-00864441
Service Request Number: 20-00864441 • Address: 9702 W FERRIS BRANCH BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00864441
Address
9702 W FERRIS BRANCH BLVD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-25T07:24:19.000
Update Date
2020-09-09T13:42:36.000
Closed Date
2020-08-25T07:24:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yid7aAAB
Lat Location
(32.90322105818824000,-96.72514562361098000)
20-00260080
Service Request Number: 20-00260080 • Address: 7311 RIDGE PARK LN, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00260080
Address
7311 RIDGE PARK LN, DALLAS, TX, 75232
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-13T09:30:13.000
Update Date
2020-03-17T14:23:11.000
Closed Date
2020-03-13T09:30:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T51EgAAJ
Lat Location
(32.65922619990888000,-96.85000480497244000)
20-00366240
Service Request Number: 20-00366240 • Address: 1503 COVER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00366240
Address
1503 COVER DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T08:06:46.000
Update Date
2020-04-14T09:13:48.000
Closed Date
2020-04-10T08:06:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFeuNAAT
Lat Location
(32.66541083438890000,-96.79602238047504000)
20-00463578
Service Request Number: 20-00463578 • Address: 1515 BOCA CHICA DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00463578
Address
1515 BOCA CHICA DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-05T10:10:37.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-05-05T10:10:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAqesAAD
Lat Location
(32.67163947016109000,-96.84498496651007000)
19-01412011
Service Request Number: 19-01412011 • Address: 7916 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
19-01412011
Address
7916 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2019-12-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-09T09:59:45.000
Update Date
2020-07-12T01:07:17.000
Closed Date
2019-12-09T09:59:45.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000OemmQAAR
Lat Location
(32.76982511376543500,-96.68557871077984000)
20-00153898
Service Request Number: 20-00153898 • Address: 626 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00153898
Address
626 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-13T16:47:43.000
Update Date
2020-03-17T13:51:21.000
Closed Date
2020-02-13T16:47:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RkKYAAA3
Lat Location
(32.74003226469412000,-96.84167068618844000)
20-00082019
Service Request Number: 20-00082019 • Address: 1312 W CLARENDON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00082019
Address
1312 W CLARENDON DR, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-24T17:20:28.000
Update Date
2020-03-17T14:22:37.000
Closed Date
2020-01-24T17:20:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3hgPAAR
Lat Location
(32.73488850974863600,-96.84376397706902000)
20-00273649
Service Request Number: 20-00273649 • Address: N HASKELL AVE & ROSS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00273649
Address
N HASKELL AVE & ROSS AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:19:29.000
Update Date
2020-03-17T14:31:09.000
Closed Date
2020-03-17T13:19:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5R4aAAF
Lat Location
(32.79989712405136000,-96.78380062767760000)
20-00480733
Service Request Number: 20-00480733 • Address: 9446 GLENGREEN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00480733
Address
9446 GLENGREEN DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T16:31:02.000
Update Date
2020-05-14T12:19:11.000
Closed Date
2020-05-08T16:31:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBP06AAH
Lat Location
(32.74329825669520000,-96.66043025121365000)
20-00274262
Service Request Number: 20-00274262 • Address: 822 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00274262
Address
822 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:34:21.000
Update Date
2020-03-17T14:34:27.000
Closed Date
2020-03-17T14:34:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5S71AAF
Lat Location
(32.73782902141988000,-96.84171022255039000)
20-00273655
Service Request Number: 20-00273655 • Address: 827 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00273655
Address
827 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T13:20:22.000
Update Date
2020-03-17T13:41:51.000
Closed Date
2020-03-17T13:20:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5R5OAAV
Lat Location
(32.73779852842287000,-96.84184079626395000)
20-00361338
Service Request Number: 20-00361338 • Address: S MUNGER BLVD & LINDSLEY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00361338
Address
S MUNGER BLVD & LINDSLEY AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T21:33:41.000
Update Date
2020-04-14T08:42:05.000
Closed Date
2020-04-08T21:33:41.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFVjFAAX
Lat Location
(32.79155270427058000,-96.75675340110558000)
20-00267808
Service Request Number: 20-00267808 • Address: 4227 POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00267808
Address
4227 POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T11:45:52.000
Update Date
2020-03-17T14:17:19.000
Closed Date
2020-03-16T11:45:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5G7JAAV
Lat Location
(32.72446290685033000,-96.88875878442514000)
20-00912197
Service Request Number: 20-00912197 • Address: 569 ALCORN AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00912197
Address
569 ALCORN AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T11:49:10.000
Update Date
2020-09-09T13:54:16.000
Closed Date
2020-09-09T11:49:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo1S7AAJ
Lat Location
(32.72154875326750600,-96.70400261112970000)
20-00587730
Service Request Number: 20-00587730 • Address: S HAMPTON RD & L B J FWY WB, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00587730
Address
S HAMPTON RD & L B J FWY WB, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-06T09:26:13.000
Update Date
2020-06-15T09:54:55.000
Closed Date
2020-06-06T09:26:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvqGEAAZ
Lat Location
(32.64597519811478000,-96.85714679316784000)
20-00479635
Service Request Number: 20-00479635 • Address: 9727 CHECOTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00479635
Address
9727 CHECOTA DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T14:26:02.000
Update Date
2020-05-14T12:19:46.000
Closed Date
2020-05-08T14:26:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBNJ6AAP
Lat Location
(32.74007032567098500,-96.65480489137931000)
20-00269923
Service Request Number: 20-00269923 • Address: 2100 ROBERT B CULLUM BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00269923
Address
2100 ROBERT B CULLUM BLVD, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:52:11.000
Update Date
2020-03-17T14:19:22.000
Closed Date
2020-03-16T15:52:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5JeLAAV
Lat Location
(32.77090309252116600,-96.75753345722357000)
20-00260595
Service Request Number: 20-00260595 • Address: 6110 CARACAS DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00260595
Address
6110 CARACAS DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T10:38:33.000
Update Date
2020-03-17T14:26:30.000
Closed Date
2020-03-13T10:38:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T52AkAAJ
Lat Location
(32.67349092644611400,-96.84457920661283000)
20-00138695
Service Request Number: 20-00138695 • Address: 6917 WAGGONER PL, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00138695
Address
6917 WAGGONER PL, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-10T14:47:17.000
Update Date
2020-03-17T13:43:26.000
Closed Date
2020-02-10T14:47:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5rjAAAR
Lat Location
(32.88728483142196000,-96.78656709045984000)
20-00767265
Service Request Number: 20-00767265 • Address: 11818 OBERLIN DR, DALLAS • City Council District: 10
Service Request Number
20-00767265
Address
11818 OBERLIN DR, DALLAS
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-25T19:52:06.000
Update Date
2020-07-28T17:45:33.000
Closed Date
2020-07-25T19:52:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdhC5AAJ
Lat Location
(32.90990921321867500,-96.76218363844069000)
20-00253069
Service Request Number: 20-00253069 • Address: 1114 MELBOURNE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00253069
Address
1114 MELBOURNE AVE, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T15:00:33.000
Update Date
2020-03-17T14:22:30.000
Closed Date
2020-03-11T15:00:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4mSfAAJ
Lat Location
(32.72323069766937000,-96.84035074157138000)
20-00059487
Service Request Number: 20-00059487 • Address: 2300 W LEDBETTER DR, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
20-00059487
Address
2300 W LEDBETTER DR, DALLAS, TX, 75224
City Council District
3
Department
Public Works
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-01-18T14:06:03.000
Update Date
2020-07-12T01:07:46.000
Closed Date
2020-01-18T14:06:03.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R2rmGAAR
Lat Location
(32.69104827959443000,-96.85590181813897000)
20-00429184
Service Request Number: 20-00429184 • Address: 400 S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00429184
Address
400 S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-26T16:24:17.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-04-26T16:24:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UD1YeAAL
Lat Location
(32.74241014378451000,-96.87406341917340000)
20-00310054
Service Request Number: 20-00310054 • Address: 4705 BERRIDGE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00310054
Address
4705 BERRIDGE LN, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-26T13:39:09.000
Update Date
2020-05-14T11:48:36.000
Closed Date
2020-03-26T13:39:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDxfzAAD
Lat Location
(32.77822936605123500,-96.69543510141344000)
20-00147767
Service Request Number: 20-00147767 • Address: 7224 STONETRAIL DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00147767
Address
7224 STONETRAIL DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-12T13:20:09.000
Update Date
2020-03-17T14:29:07.000
Closed Date
2020-02-12T13:20:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rk5xHAAR
Lat Location
(32.88617526003923000,-96.77941438632804000)
20-00378200
Service Request Number: 20-00378200 • Address: 910 GREEN HILL RD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00378200
Address
910 GREEN HILL RD, DALLAS, TX, 75232
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T19:24:26.000
Update Date
2020-04-14T09:16:25.000
Closed Date
2020-04-13T19:24:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFz30AAD
Lat Location
(32.68111030696808000,-96.83803820826590000)
20-00004125
Service Request Number: 20-00004125 • Address: 11099 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00004125
Address
11099 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Storm Brush/Debris - SAN
Overall Service Request Due Date
2020-01-04T00:59:00.000
Status
Closed
Created Date
2020-01-02T15:50:32.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2020-01-02T15:50:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzeLWAAZ
Lat Location
(32.90048582127397000,-96.71794496967141000)
20-00262124
Service Request Number: 20-00262124 • Address: 6104 CARACAS DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00262124
Address
6104 CARACAS DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:33:37.000
Update Date
2020-03-17T14:26:06.000
Closed Date
2020-03-13T14:33:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T556vAAB
Lat Location
(32.67352282353295600,-96.84453295673366000)
20-00776867
Service Request Number: 20-00776867 • Address: 1328 HOLCOMB RD, DALLAS • City Council District: 5
Service Request Number
20-00776867
Address
1328 HOLCOMB RD, DALLAS
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2020-07-29T17:59:35.000
Status
Closed
Created Date
2020-07-28T17:59:36.000
Update Date
2020-07-28T17:59:39.000
Closed Date
2020-07-28T17:59:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeNEiAAN
Lat Location
(32.73522144758610600,-96.67394960529687000)
20-00344742
Service Request Number: 20-00344742 • Address: 4748 ALTA VISTA CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00344742
Address
4748 ALTA VISTA CIR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-05T00:21:34.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-04-05T00:21:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF1HMAA1
Lat Location
(32.90412672825928600,-96.82550733437452000)
20-00394132
Service Request Number: 20-00394132 • Address: 2500 OAK DALE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00394132
Address
2500 OAK DALE RD, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-17T09:31:29.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-17T09:31:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGRvSAAX
Lat Location
(32.67676611480775500,-96.78008400302338000)
20-00378944
Service Request Number: 20-00378944 • Address: 3701 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00378944
Address
3701 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:03:43.000
Update Date
2020-04-14T09:28:17.000
Closed Date
2020-04-14T09:03:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0yBAAT
Lat Location
(32.86057430372104400,-96.85737452972340000)
20-00377837
Service Request Number: 20-00377837 • Address: 1404 DRURY DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00377837
Address
1404 DRURY DR, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T17:04:48.000
Update Date
2020-04-14T08:53:25.000
Closed Date
2020-04-13T17:04:48.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFyKGAA1
Lat Location
(32.67978764953138000,-96.84435713144430000)
20-00259127
Service Request Number: 20-00259127 • Address: 5220 JADE DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00259127
Address
5220 JADE DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-12T18:59:56.000
Update Date
2020-03-17T14:13:21.000
Closed Date
2020-03-12T18:59:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4yVQAAZ
Lat Location
(32.68199817171767000,-96.84063297016644000)
20-00119972
Service Request Number: 20-00119972 • Address: 2335 WILDOAK DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00119972
Address
2335 WILDOAK DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-05T00:05:40.000
Update Date
2020-03-17T14:18:27.000
Closed Date
2020-02-05T00:05:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R58tzAAB
Lat Location
(32.80320703882840000,-96.71075964389462000)
20-00251035
Service Request Number: 20-00251035 • Address: 3107 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00251035
Address
3107 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T10:49:14.000
Update Date
2020-03-17T14:32:16.000
Closed Date
2020-03-11T10:49:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4im2AAB
Lat Location
(32.70741797875703600,-96.81472758284349000)
20-00218207
Service Request Number: 20-00218207 • Address: 5903 PLUM DALE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00218207
Address
5903 PLUM DALE RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T09:43:28.000
Update Date
2020-03-17T14:37:39.000
Closed Date
2020-03-03T09:43:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnlvBAAR
Lat Location
(32.67308343500834400,-96.77983116281789000)
20-00612741
Service Request Number: 20-00612741 • Address: 4610 S WESTMORELAND RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00612741
Address
4610 S WESTMORELAND RD, DALLAS, TX, 75237
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-13T08:24:47.000
Update Date
2020-06-15T09:52:27.000
Closed Date
2020-06-13T08:24:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwqoqAAB
Lat Location
(32.68841531341577000,-96.88211020907966000)
20-00221323
Service Request Number: 20-00221323 • Address: 9725 LARGA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00221323
Address
9725 LARGA DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T16:55:08.000
Update Date
2020-03-17T13:42:07.000
Closed Date
2020-03-03T16:55:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Snt5rAAB
Lat Location
(32.87198550900877000,-96.86091205229226000)
20-00098232
Service Request Number: 20-00098232 • Address: 16004 WINDY MEADOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00098232
Address
16004 WINDY MEADOW DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-01-29T16:09:45.000
Update Date
2020-04-14T09:07:30.000
Closed Date
2020-01-29T16:09:45.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4JrTAAV
Lat Location
(32.97128006894531000,-96.78451393963542000)
20-00267935
Service Request Number: 20-00267935 • Address: 1706 COOMBS CREEK DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00267935
Address
1706 COOMBS CREEK DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:04:19.000
Update Date
2020-03-17T14:26:50.000
Closed Date
2020-03-16T12:04:19.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5GM9AAN
Lat Location
(32.72728539850909600,-96.87761538599560000)
19-01244902
Service Request Number: 19-01244902 • Address: 8365 CAMPANELLA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01244902
Address
8365 CAMPANELLA DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-24T23:59:00.000
Status
Closed
Created Date
2019-10-22T13:42:36.000
Update Date
2020-07-12T01:08:31.000
Closed Date
2019-10-22T13:42:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NZsEIAA1
Lat Location
(32.91852142588641000,-96.75826132493346000)
20-00273389
Service Request Number: 20-00273389 • Address: E NORTHWEST HWY & QUALITY LN, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00273389
Address
E NORTHWEST HWY & QUALITY LN, DALLAS, TX, 75231
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:42:15.000
Update Date
2020-03-17T13:57:08.000
Closed Date
2020-03-17T12:42:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Qc2AAF
Lat Location
(32.85778638880789000,-96.75134373907665000)
20-00077943
Service Request Number: 20-00077943 • Address: 5892 JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00077943
Address
5892 JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-01-24T00:53:03.000
Update Date
2020-07-12T01:09:04.000
Closed Date
2020-01-24T00:53:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3YJWAA3
Lat Location
(32.80820622623881000,-96.75649269382290000)
20-00566567
Service Request Number: 20-00566567 • Address: 1544 E LOUISIANA AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00566567
Address
1544 E LOUISIANA AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-01T11:47:13.000
Update Date
2020-06-15T10:13:12.000
Closed Date
2020-06-01T11:47:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VuvieAAB
Lat Location
(32.72363692111818000,-96.80151892690533000)
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