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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00611698
Service Request Number: 20-00611698 • Address: 6936 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00611698
Address
6936 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T15:56:33.000
Update Date
2020-06-15T09:55:51.000
Closed Date
2020-06-12T15:56:33.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwoJFAAZ
Lat Location
(32.83932166998532400,-96.73928012425625000)
20-00245963
Service Request Number: 20-00245963 • Address: 1150 FULLER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00245963
Address
1150 FULLER DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-10T10:39:57.000
Update Date
2020-03-17T13:13:02.000
Closed Date
2020-03-10T10:39:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4YKYAA3
Lat Location
(32.84160893051516000,-96.69545255264090000)
20-00273285
Service Request Number: 20-00273285 • Address: 1543 GARZA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00273285
Address
1543 GARZA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T12:26:24.000
Update Date
2020-03-17T12:28:48.000
Closed Date
2020-03-17T12:26:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5QPrAAN
Lat Location
(32.69916441840399600,-96.80307256245109000)
20-00776661
Service Request Number: 20-00776661 • Address: 2700 OAK BEND LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00776661
Address
2700 OAK BEND LN, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-28T16:54:19.000
Update Date
2020-07-28T18:03:00.000
Closed Date
2020-07-28T16:54:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeMZRAA3
Lat Location
(32.75718414798721000,-96.64191856159180000)
20-00365207
Service Request Number: 20-00365207 • Address: 6066 JEREME TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00365207
Address
6066 JEREME TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T16:02:55.000
Update Date
2020-04-14T09:35:12.000
Closed Date
2020-04-09T16:02:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFci5AAD
Lat Location
(33.00297075691247500,-96.80157238238391000)
20-00273628
Service Request Number: 20-00273628 • Address: 10003 DEER HOLLOW DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00273628
Address
10003 DEER HOLLOW DR, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T13:17:13.000
Update Date
2020-03-17T13:25:46.000
Closed Date
2020-03-17T13:17:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5R2UAAV
Lat Location
(32.62647147965111600,-96.95155579939927000)
20-00272173
Service Request Number: 20-00272173 • Address: CARUTH HAVEN LN & SOUTHWESTERN BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00272173
Address
CARUTH HAVEN LN & SOUTHWESTERN BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:11:31.000
Update Date
2020-03-17T12:38:33.000
Closed Date
2020-03-17T10:11:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5OTNAA3
Lat Location
(32.86032504238510000,-96.76490590233551000)
20-00911943
Service Request Number: 20-00911943 • Address: 2601 STATE ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00911943
Address
2601 STATE ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-09T11:23:26.000
Update Date
2020-09-09T13:58:08.000
Closed Date
2020-09-09T11:23:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo0mwAAB
Lat Location
(32.79531279466719000,-96.80050741244166000)
20-00333402
Service Request Number: 20-00333402 • Address: 426 HILLVALE DR, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
20-00333402
Address
426 HILLVALE DR, DALLAS, TX, 75241
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-01T15:31:06.000
Update Date
2020-05-14T12:20:03.000
Closed Date
2020-04-01T15:31:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEemyAAD
Lat Location
(32.68093280033494000,-96.81813801913871000)
20-00072640
Service Request Number: 20-00072640 • Address: 9337 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00072640
Address
9337 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-22T17:35:27.000
Update Date
2020-04-14T09:19:05.000
Closed Date
2020-01-22T17:35:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3LUMAA3
Lat Location
(32.63495666635700000,-96.84032356364541000)
20-00273576
Service Request Number: 20-00273576 • Address: 3012 CONROE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00273576
Address
3012 CONROE ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T13:08:54.000
Update Date
2020-03-17T13:12:00.000
Closed Date
2020-03-17T13:08:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Qx5AAF
Lat Location
(32.77901621122778000,-96.83777659478912000)
20-00371748
Service Request Number: 20-00371748 • Address: 5212 DAZZLE DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00371748
Address
5212 DAZZLE DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-11T17:58:57.000
Update Date
2020-04-14T09:05:21.000
Closed Date
2020-04-11T17:58:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFnu2AAD
Lat Location
(32.68179130087519000,-96.84904561385738000)
20-00610314
Service Request Number: 20-00610314 • Address: 3448 OAK CREEK CIR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00610314
Address
3448 OAK CREEK CIR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T12:55:57.000
Update Date
2020-06-15T09:56:14.000
Closed Date
2020-06-12T12:55:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwlN1AAJ
Lat Location
(32.76710757174645000,-96.69404935828635000)
20-00086165
Service Request Number: 20-00086165 • Address: 2842 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00086165
Address
2842 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-27T11:26:06.000
Update Date
2020-03-17T12:51:40.000
Closed Date
2020-01-27T11:26:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3roqAAB
Lat Location
(32.77028673106910600,-96.76883952075818000)
20-00378844
Service Request Number: 20-00378844 • Address: 1615 DRAGON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00378844
Address
1615 DRAGON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:47:30.000
Update Date
2020-04-14T08:49:18.000
Closed Date
2020-04-14T08:47:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG0mtAAD
Lat Location
(32.79273667685362000,-96.82071740930412000)
19-01214649
Service Request Number: 19-01214649 • Address: 5702 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01214649
Address
5702 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-21T23:59:00.000
Status
Closed
Created Date
2019-10-14T12:12:05.000
Update Date
2020-07-12T01:07:57.000
Closed Date
2019-10-14T12:12:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6ZsbAAF
Lat Location
(32.82477230278315000,-96.77006270910422000)
20-00273507
Service Request Number: 20-00273507 • Address: 3141 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00273507
Address
3141 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-17T12:58:52.000
Update Date
2020-03-17T12:59:01.000
Closed Date
2020-03-17T12:58:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QpQAAV
Lat Location
(32.70947769235248000,-96.83765189132085000)
20-00893038
Service Request Number: 20-00893038 • Address: HARRY HINES BLVD & LOVEDALE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00893038
Address
HARRY HINES BLVD & LOVEDALE AVE, DALLAS, TX, 75235
City Council District
2
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-02T14:57:57.000
Update Date
2020-09-09T13:32:50.000
Closed Date
2020-09-02T14:57:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YkOjUAAV
Lat Location
(32.82801743252403500,-96.85677289838790000)
20-00617962
Service Request Number: 20-00617962 • Address: 5303 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00617962
Address
5303 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-15T14:31:42.000
Update Date
2020-07-12T01:07:08.000
Closed Date
2020-06-15T14:31:42.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vx3EXAAZ
Lat Location
(32.82209527086112000,-96.82645741865927000)
20-00495165
Service Request Number: 20-00495165 • Address: 18516 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00495165
Address
18516 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:49:20.000
Update Date
2020-05-14T12:36:22.000
Closed Date
2020-05-13T10:49:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCIE8AAP
Lat Location
(33.00162889455934600,-96.83882409357197000)
20-00223569
Service Request Number: 20-00223569 • Address: 6369 GODFREY AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00223569
Address
6369 GODFREY AVE, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-04T11:28:11.000
Update Date
2020-03-17T13:32:14.000
Closed Date
2020-03-04T11:28:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000So0CLAAZ
Lat Location
(32.72819292036001600,-96.71085177004193000)
20-00365834
Service Request Number: 20-00365834 • Address: 4327 BUENA VISTA ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00365834
Address
4327 BUENA VISTA ST, DALLAS, TX, 75205
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T19:19:04.000
Update Date
2020-04-14T09:33:29.000
Closed Date
2020-04-09T19:19:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFdlPAAT
Lat Location
(32.81967142864204600,-96.79374739886785000)
20-00273401
Service Request Number: 20-00273401 • Address: 3476 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00273401
Address
3476 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-15T23:11:23.000
Update Date
2020-03-17T12:43:09.000
Closed Date
2020-03-15T23:11:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5QdFAAV
Lat Location
(32.79608370942705000,-96.78824028769758000)
20-00500554
Service Request Number: 20-00500554 • Address: 10500 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00500554
Address
10500 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:11:56.000
Update Date
2020-05-14T11:56:44.000
Closed Date
2020-05-14T11:11:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVK9AAP
Lat Location
(32.73399635695647400,-96.64428847439004000)
20-00912590
Service Request Number: 20-00912590 • Address: 11546 FEATHERBROOK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00912590
Address
11546 FEATHERBROOK DR, DALLAS, TX, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-09-09T12:38:13.000
Update Date
2020-09-09T14:23:34.000
Closed Date
2020-09-09T12:38:13.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo2mjAAB
Lat Location
(32.84981189491642000,-96.65870765871551000)
20-00014873
Service Request Number: 20-00014873 • Address: 2226 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00014873
Address
2226 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-06T14:50:14.000
Update Date
2020-04-14T09:12:21.000
Closed Date
2020-01-06T14:50:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q00zXAAR
Lat Location
(32.72108224951437000,-96.81071167641726000)
20-00366871
Service Request Number: 20-00366871 • Address: 4442 LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00366871
Address
4442 LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-12T23:59:00.000
Status
Closed
Created Date
2020-04-10T10:05:54.000
Update Date
2020-04-14T08:42:56.000
Closed Date
2020-04-10T10:05:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFg22AAD
Lat Location
(32.78331175833269000,-96.72143156424886000)
20-00368095
Service Request Number: 20-00368095 • Address: 6716 WOODHILL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00368095
Address
6716 WOODHILL RD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T12:57:13.000
Update Date
2020-04-14T09:04:17.000
Closed Date
2020-04-10T12:57:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFi3uAAD
Lat Location
(32.74314216101175000,-96.70592002989122000)
20-00539269
Service Request Number: 20-00539269 • Address: 3630 INGLESIDE DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00539269
Address
3630 INGLESIDE DR, DALLAS, TX, 75229
City Council District
13
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed
Created Date
2020-05-24T11:48:07.000
Update Date
2020-07-12T01:08:01.000
Closed Date
2020-05-24T11:48:07.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDvAVAA1
Lat Location
(32.88947824911781500,-96.85899320935070000)
20-00367520
Service Request Number: 20-00367520 • Address: 7212 AMBER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00367520
Address
7212 AMBER DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T11:39:24.000
Update Date
2020-04-14T08:41:06.000
Closed Date
2020-04-10T11:39:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFh5NAAT
Lat Location
(32.66079876460273000,-96.81135328296175000)
20-00365802
Service Request Number: 20-00365802 • Address: 1605 S TYLER ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00365802
Address
1605 S TYLER ST, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-09T19:01:56.000
Update Date
2020-04-14T09:38:15.000
Closed Date
2020-04-09T19:01:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFdhwAAD
Lat Location
(32.72974129349519500,-96.83799910145652000)
20-00222116
Service Request Number: 20-00222116 • Address: 2624 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00222116
Address
2624 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-03T21:14:21.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-03-03T21:14:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnuuMAAR
Lat Location
(32.70965955544526000,-96.78584405502214000)
20-00501140
Service Request Number: 20-00501140 • Address: 10838 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 11
Service Request Number
20-00501140
Address
10838 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
11
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T09:54:59.000
Update Date
2020-05-14T12:19:24.000
Closed Date
2020-05-14T09:54:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCWUtAAP
Lat Location
(32.89508600872054000,-96.76896050540076000)
20-00378896
Service Request Number: 20-00378896 • Address: 2759 GLADSTONE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00378896
Address
2759 GLADSTONE DR, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:56:10.000
Update Date
2020-04-14T09:25:29.000
Closed Date
2020-04-14T08:56:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0smAAD
Lat Location
(32.74028166357651000,-96.86505368280183000)
20-00479329
Service Request Number: 20-00479329 • Address: 3139 MOJAVE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00479329
Address
3139 MOJAVE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-05-08T13:46:32.000
Update Date
2020-07-12T01:13:28.000
Closed Date
2020-05-08T13:46:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBMpKAAX
Lat Location
(32.65377591470971000,-96.77095708705676000)
20-00569682
Service Request Number: 20-00569682 • Address: 7570 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00569682
Address
7570 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-14T23:59:00.000
Status
Closed
Created Date
2020-06-02T08:21:15.000
Update Date
2020-07-12T01:11:25.000
Closed Date
2020-06-02T08:21:15.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vv5mCAAR
Lat Location
(32.88528231695321000,-96.73351643952951000)
20-00273696
Service Request Number: 20-00273696 • Address: 6924 TOWN BLUFF DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00273696
Address
6924 TOWN BLUFF DR, DALLAS, TX, 75248
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:26:19.000
Update Date
2020-03-17T14:18:23.000
Closed Date
2020-03-17T13:26:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5RAJAA3
Lat Location
(32.95506922076568000,-96.78859586694469000)
20-00488588
Service Request Number: 20-00488588 • Address: 2642 MARBELLA LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00488588
Address
2642 MARBELLA LN, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T18:16:24.000
Update Date
2020-05-14T11:54:14.000
Closed Date
2020-05-11T18:16:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC3CDAA1
Lat Location
(32.82235936918641500,-96.66939177193447000)
20-00379088
Service Request Number: 20-00379088 • Address: 3444 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00379088
Address
3444 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:26:05.000
Update Date
2020-04-14T09:28:08.000
Closed Date
2020-04-14T09:26:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1CmAAL
Lat Location
(32.71527420224078000,-96.76610083469166000)
20-00913084
Service Request Number: 20-00913084 • Address: 6015 HIGHPLACE CIR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00913084
Address
6015 HIGHPLACE CIR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2020-09-10T13:44:18.000
Status
Closed
Created Date
2020-09-09T13:44:18.000
Update Date
2020-09-09T13:44:25.000
Closed Date
2020-09-09T13:44:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo4UnAAJ
Lat Location
(32.94150030294430600,-96.80268764488534000)
20-00357748
Service Request Number: 20-00357748 • Address: 5018 ELSBY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00357748
Address
5018 ELSBY AVE, DALLAS, TX, 75209
City Council District
13
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-08T10:49:08.000
Update Date
2020-04-14T09:21:21.000
Closed Date
2020-04-08T10:49:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFPryAAH
Lat Location
(32.85613421035864000,-96.82501379054770000)
20-00615617
Service Request Number: 20-00615617 • Address: BROOKRIVER DR & W MOCKINGBIRD LN, DALLAS, TX, 75247 • City Council District: 2
Service Request Number
20-00615617
Address
BROOKRIVER DR & W MOCKINGBIRD LN, DALLAS, TX, 75247
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:26:54.000
Update Date
2020-06-15T09:51:48.000
Closed Date
2020-06-15T09:26:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwxjXAAR
Lat Location
(32.82064276195650600,-96.86683129364928000)
20-00222240
Service Request Number: 20-00222240 • Address: 7310 S WESTMORELAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00222240
Address
7310 S WESTMORELAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T23:24:45.000
Update Date
2020-03-17T14:24:19.000
Closed Date
2020-03-03T23:24:45.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnvG3AAJ
Lat Location
(32.65888997996988500,-96.88305838420045000)
20-00262654
Service Request Number: 20-00262654 • Address: 1409 OAK VISTA DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00262654
Address
1409 OAK VISTA DR, DALLAS, TX, 75232
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:53:00.000
Update Date
2020-03-17T14:05:21.000
Closed Date
2020-03-13T15:53:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T560tAAB
Lat Location
(32.68070381700382400,-96.84473162710190000)
20-00273721
Service Request Number: 20-00273721 • Address: 7600 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00273721
Address
7600 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:30:40.000
Update Date
2020-03-17T14:01:08.000
Closed Date
2020-03-17T13:30:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5RCyAAN
Lat Location
(32.74879073202233000,-96.69181741710644000)
20-00376152
Service Request Number: 20-00376152 • Address: 12222 SNOW WHITE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00376152
Address
12222 SNOW WHITE DR, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-13T13:48:47.000
Update Date
2020-04-14T09:38:07.000
Closed Date
2020-04-13T13:48:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFvjCAAT
Lat Location
(32.91472170950772000,-96.84321741141905000)
20-00271157
Service Request Number: 20-00271157 • Address: 4040 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00271157
Address
4040 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T07:43:29.000
Update Date
2020-03-17T14:16:26.000
Closed Date
2020-03-17T07:43:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Mg0AAF
Lat Location
(32.72537974252044500,-96.88585710201322000)
20-00170606
Service Request Number: 20-00170606 • Address: 5831 LA VISTA DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00170606
Address
5831 LA VISTA DR, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-02-19T10:43:16.000
Update Date
2020-03-17T14:00:44.000
Closed Date
2020-02-19T10:43:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rky3wAAB
Lat Location
(32.81305429972308500,-96.76689642655860000)
20-00271275
Service Request Number: 20-00271275 • Address: HORNBEAM DR & BERNARDIN CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00271275
Address
HORNBEAM DR & BERNARDIN CIR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:18:05.000
Update Date
2020-03-17T13:58:04.000
Closed Date
2020-03-17T08:18:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5MwmAAF
Lat Location
(32.91788475834237500,-96.70796651559111000)
20-00558715
Service Request Number: 20-00558715 • Address: ROPER ST & W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00558715
Address
ROPER ST & W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-05-29T10:42:45.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-05-29T10:42:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VueFTAAZ
Lat Location
(32.85128633336617000,-96.83008793697078000)
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