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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00272569
Service Request Number: 20-00272569 • Address: TEAGARDEN CT & ANGELICA WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00272569
Address
TEAGARDEN CT & ANGELICA WAY, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:58:23.000
Update Date
2020-03-17T12:50:08.000
Closed Date
2020-03-17T10:58:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5PAgAAN
Lat Location
(32.67564372933155000,-96.66263438708190000)
20-00605072
Service Request Number: 20-00605072 • Address: 5633 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00605072
Address
5633 LIVE OAK ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-11T10:37:17.000
Update Date
2020-06-15T10:19:12.000
Closed Date
2020-06-11T10:37:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwXw9AAF
Lat Location
(32.80942169824927400,-96.76481556398475000)
20-00223548
Service Request Number: 20-00223548 • Address: 8909 COMER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00223548
Address
8909 COMER DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-03-04T11:25:44.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-04T11:25:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000So09gAAB
Lat Location
(32.73700878479467000,-96.66677923198299000)
20-00251230
Service Request Number: 20-00251230 • Address: 3219 CORAL ROCK LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00251230
Address
3219 CORAL ROCK LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T11:10:27.000
Update Date
2020-03-17T12:34:03.000
Closed Date
2020-03-11T11:10:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4j7ZAAR
Lat Location
(32.90376454280996000,-96.86970897647137000)
20-00378996
Service Request Number: 20-00378996 • Address: 4506 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378996
Address
4506 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:11:14.000
Update Date
2020-04-14T09:15:49.000
Closed Date
2020-04-14T09:11:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG13VAAT
Lat Location
(32.79168705382816000,-96.76747318661809000)
20-00072532
Service Request Number: 20-00072532 • Address: 9339 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00072532
Address
9339 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-22T17:23:15.000
Update Date
2020-04-14T09:25:23.000
Closed Date
2020-01-22T17:23:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3LJJAA3
Lat Location
(32.63494644378137400,-96.84032350981525000)
20-00874160
Service Request Number: 20-00874160 • Address: 9500 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00874160
Address
9500 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-08-27T13:21:32.000
Update Date
2020-09-09T13:38:11.000
Closed Date
2020-08-27T13:21:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YjFnBAAV
Lat Location
(32.84611600135891000,-96.87546973450185000)
19-01315729
Service Request Number: 19-01315729 • Address: W 8TH ST & N TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01315729
Address
W 8TH ST & N TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed
Created Date
2019-11-11T14:18:55.000
Update Date
2020-03-17T13:26:27.000
Closed Date
2019-11-11T14:18:55.000
Outcome
Work Order Issued
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000ObU5cAAF
Lat Location
(32.74810677497690400,-96.83758931166315000)
20-00500390
Service Request Number: 20-00500390 • Address: 4300 MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00500390
Address
4300 MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:51:22.000
Update Date
2020-05-14T12:10:55.000
Closed Date
2020-05-14T10:51:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCUxAAAX
Lat Location
(32.81777595780605600,-96.79008719347217000)
20-00501188
Service Request Number: 20-00501188 • Address: 5157 CHALET LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00501188
Address
5157 CHALET LN, DALLAS, TX, 75232
City Council District
3
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:24:37.000
Update Date
2020-05-14T12:24:44.000
Closed Date
2020-05-14T12:24:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCWarAAH
Lat Location
(32.68016339497391000,-96.84633223828280000)
20-00491048
Service Request Number: 20-00491048 • Address: 8605 FAIRHAVEN LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00491048
Address
8605 FAIRHAVEN LN, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T12:08:40.000
Update Date
2020-05-14T12:21:25.000
Closed Date
2020-05-12T12:08:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC9JdAAL
Lat Location
(32.75295737671715600,-96.67400327039860000)
19-01173205
Service Request Number: 19-01173205 • Address: 10250 TECHNOLOGY BLVD W, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
19-01173205
Address
10250 TECHNOLOGY BLVD W, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-16T23:59:00.000
Status
Closed
Created Date
2019-10-02T11:38:15.000
Update Date
2020-03-17T12:56:57.000
Closed Date
2019-10-02T11:38:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000N3eaEAAR
Lat Location
(32.86099807635553000,-96.89973080279957000)
19-01295393
Service Request Number: 19-01295393 • Address: 16108 FALLKIRK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01295393
Address
16108 FALLKIRK DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-04T15:51:01.000
Update Date
2020-07-12T01:07:54.000
Closed Date
2019-11-04T15:51:01.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OGViEAAX
Lat Location
(32.97293313986775000,-96.76935547342069000)
20-00424208
Service Request Number: 20-00424208 • Address: 9806 WITHAM ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00424208
Address
9806 WITHAM ST, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-04-24T12:30:54.000
Update Date
2020-06-15T10:00:57.000
Closed Date
2020-04-24T12:30:54.000
Priority
High
Method Received Description
Phone
Unique Key
500t000000UCsvCAAT
Lat Location
(32.87346482466960000,-96.86177536799356000)
20-00533980
Service Request Number: 20-00533980 • Address: 2926 SPURLOCK ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00533980
Address
2926 SPURLOCK ST, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-22T10:11:08.000
Update Date
2020-06-15T10:01:15.000
Closed Date
2020-05-22T10:11:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDkx3AAD
Lat Location
(32.78543248739510600,-96.74407365542609000)
20-00758186
Service Request Number: 20-00758186 • Address: 11849 OBERLIN DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00758186
Address
11849 OBERLIN DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-22T22:34:35.000
Update Date
2020-07-28T17:36:21.000
Closed Date
2020-07-22T22:34:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xd3CoAAJ
Lat Location
(32.91021829823877500,-96.76195768442727000)
20-00263804
Service Request Number: 20-00263804 • Address: 2701 FISH TRAP RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00263804
Address
2701 FISH TRAP RD, DALLAS, TX, 75212
City Council District
6
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-14T10:03:24.000
Update Date
2020-03-17T12:32:32.000
Closed Date
2020-03-14T10:03:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58C1AAJ
Lat Location
(32.77593160222152600,-96.86096018506600000)
20-00604280
Service Request Number: 20-00604280 • Address: 6 STONEBRIAR CT, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00604280
Address
6 STONEBRIAR CT, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-11T08:44:06.000
Update Date
2020-06-15T09:50:35.000
Closed Date
2020-06-11T08:44:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwVgcAAF
Lat Location
(32.81486730034684000,-96.76901160312232000)
20-00302315
Service Request Number: 20-00302315 • Address: 4828 URBAN AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00302315
Address
4828 URBAN AVE, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-24T16:42:11.000
Update Date
2020-05-14T12:01:15.000
Closed Date
2020-03-24T16:42:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDirsAAD
Lat Location
(32.78111264755943000,-96.69525130172667000)
20-00379132
Service Request Number: 20-00379132 • Address: 3500 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00379132
Address
3500 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:32:13.000
Update Date
2020-04-14T09:33:36.000
Closed Date
2020-04-14T09:32:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1HwAAL
Lat Location
(32.71497247185599000,-96.76481794846613000)
19-01218185
Service Request Number: 19-01218185 • Address: 11039 WYATT ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
19-01218185
Address
11039 WYATT ST, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2019-11-13T00:59:00.000
Status
Closed
Created Date
2019-10-15T09:40:15.000
Update Date
2020-07-12T01:07:48.000
Closed Date
2019-10-15T09:40:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6qinAAB
Lat Location
(32.85096144902770000,-96.68918363755454000)
20-00273274
Service Request Number: 20-00273274 • Address: 2901 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00273274
Address
2901 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T12:25:55.000
Update Date
2020-03-17T12:34:27.000
Closed Date
2020-03-17T12:25:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5QOjAAN
Lat Location
(32.71247070313119600,-96.80463048813463000)
20-00494913
Service Request Number: 20-00494913 • Address: 3402 ATWELL ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00494913
Address
3402 ATWELL ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:23:41.000
Update Date
2020-05-14T12:39:43.000
Closed Date
2020-05-13T10:23:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCIzwAAH
Lat Location
(32.83088352205674000,-96.82989652226271000)
19-01273246
Service Request Number: 19-01273246 • Address: 2727 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01273246
Address
2727 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-12T00:59:00.000
Status
Closed
Created Date
2019-10-30T09:41:57.000
Update Date
2020-03-17T12:52:06.000
Closed Date
2019-10-30T09:41:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NuobNAAR
Lat Location
(32.71452409316981000,-96.82311372776668000)
20-00573481
Service Request Number: 20-00573481 • Address: 3385 CARPENTER AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00573481
Address
3385 CARPENTER AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-02T16:35:51.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2020-06-02T16:35:51.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvEN8AAN
Lat Location
(32.76372519466270000,-96.74936493566909000)
20-00347934
Service Request Number: 20-00347934 • Address: 8816 FENCHURCH RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00347934
Address
8816 FENCHURCH RD, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-06T11:57:51.000
Update Date
2020-05-14T12:24:25.000
Closed Date
2020-04-06T11:57:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF7q2AAD
Lat Location
(32.86826900293436000,-96.71510758247518000)
20-00187420
Service Request Number: 20-00187420 • Address: 9397 WEBB CHAPEL RD, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00187420
Address
9397 WEBB CHAPEL RD, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T10:34:55.000
Update Date
2020-03-17T12:42:19.000
Closed Date
2020-02-24T10:34:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RldHSAAZ
Lat Location
(32.86029109871538600,-96.85737841875430000)
20-00911676
Service Request Number: 20-00911676 • Address: 806 WESTMOUNT AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00911676
Address
806 WESTMOUNT AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T10:47:44.000
Update Date
2020-09-09T14:18:27.000
Closed Date
2020-09-09T10:47:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo015AAB
Lat Location
(32.75150281029858000,-96.86757858291419000)
20-00489281
Service Request Number: 20-00489281 • Address: 2830 VACHERIE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00489281
Address
2830 VACHERIE LN, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T08:40:53.000
Update Date
2020-05-14T12:35:13.000
Closed Date
2020-05-12T08:40:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC5hhAAD
Lat Location
(32.78805484265443000,-96.71656581159118000)
20-00272961
Service Request Number: 20-00272961 • Address: 9320 DUMFRIES DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00272961
Address
9320 DUMFRIES DR, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:47:54.000
Update Date
2020-03-17T13:00:37.000
Closed Date
2020-03-17T11:47:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5PpLAAV
Lat Location
(32.77187260934531600,-96.66313281673021000)
20-00363194
Service Request Number: 20-00363194 • Address: 3510 FRANK ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00363194
Address
3510 FRANK ST, DALLAS, TX, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-09T11:57:30.000
Update Date
2020-04-14T08:40:20.000
Closed Date
2020-04-09T11:57:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFZTXAA5
Lat Location
(32.76851348454055000,-96.75298970223699000)
20-00273363
Service Request Number: 20-00273363 • Address: 7510 EAST GRAND AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00273363
Address
7510 EAST GRAND AVE, DALLAS, TX, 75214
City Council District
2
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:39:19.000
Update Date
2020-03-17T13:14:00.000
Closed Date
2020-03-17T12:39:19.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5QZSAA3
Lat Location
(32.81000293652180500,-96.73041268453686000)
20-00273317
Service Request Number: 20-00273317 • Address: 4218 BROOKVIEW DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00273317
Address
4218 BROOKVIEW DR, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T11:40:48.000
Update Date
2020-03-17T12:31:42.000
Closed Date
2020-03-17T11:40:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5QTZAA3
Lat Location
(32.86961675940777000,-96.83790936001430000)
20-00250909
Service Request Number: 20-00250909 • Address: 5032 THRUSH ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00250909
Address
5032 THRUSH ST, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T10:36:53.000
Update Date
2020-05-14T12:20:25.000
Closed Date
2020-03-11T10:36:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4iZ8AAJ
Lat Location
(32.84228718783983000,-96.82524068143720000)
20-00271148
Service Request Number: 20-00271148 • Address: 10514 EVANGELINE WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00271148
Address
10514 EVANGELINE WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T07:34:03.000
Update Date
2020-03-17T12:47:31.000
Closed Date
2020-03-17T07:34:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5McXAAV
Lat Location
(32.84564861154555000,-96.69316435023924000)
20-00370981
Service Request Number: 20-00370981 • Address: 5315 FOX HILL LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00370981
Address
5315 FOX HILL LN, DALLAS, TX, 75232
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-11T11:02:08.000
Update Date
2020-04-14T09:15:46.000
Closed Date
2020-04-11T11:02:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFml9AAD
Lat Location
(32.68035451222473000,-96.83934644724908000)
20-00244199
Service Request Number: 20-00244199 • Address: 2526 TALCO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00244199
Address
2526 TALCO DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-09T18:12:09.000
Update Date
2020-03-17T13:23:21.000
Closed Date
2020-03-09T18:12:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4TirAAF
Lat Location
(32.68520782317557000,-96.77634650440093000)
20-00773006
Service Request Number: 20-00773006 • Address: 646 RYAN RD, DALLAS • City Council District: 4
Service Request Number
20-00773006
Address
646 RYAN RD, DALLAS
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-07-27T21:06:58.000
Update Date
2020-07-28T17:58:14.000
Closed Date
2020-07-27T21:06:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xe6jDAAR
Lat Location
(32.70932563014886000,-96.83388335199851000)
20-00489467
Service Request Number: 20-00489467 • Address: 3210 ASTER ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00489467
Address
3210 ASTER ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-12T09:07:38.000
Update Date
2020-05-14T12:25:02.000
Closed Date
2020-05-12T09:07:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC68DAAT
Lat Location
(32.73524173376858000,-96.87308284989261000)
20-00490066
Service Request Number: 20-00490066 • Address: 2842 GLADSTONE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00490066
Address
2842 GLADSTONE DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-12T10:19:33.000
Update Date
2020-05-14T12:21:08.000
Closed Date
2020-05-12T10:19:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC7LSAA1
Lat Location
(32.74016461490976000,-96.86734404241729000)
20-00378995
Service Request Number: 20-00378995 • Address: 150 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00378995
Address
150 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T09:11:11.000
Update Date
2020-04-14T09:13:52.000
Closed Date
2020-04-14T09:11:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG13LAAT
Lat Location
(32.72024592954533000,-96.82226676016590000)
19-01463596
Service Request Number: 19-01463596 • Address: 3624 CORAL GABLES DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01463596
Address
3624 CORAL GABLES DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-31T00:59:00.000
Status
Closed
Created Date
2019-12-23T17:33:36.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2019-12-23T17:33:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PyjhYAAR
Lat Location
(32.90573895547607000,-96.85851106731808000)
20-00315551
Service Request Number: 20-00315551 • Address: 3403 REED LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00315551
Address
3403 REED LN, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-03-27T15:33:18.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2020-03-27T15:33:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE88uAAD
Lat Location
(32.76455633872125000,-96.75017477876015000)
20-00346059
Service Request Number: 20-00346059 • Address: 5800 PRESTON OAKS RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00346059
Address
5800 PRESTON OAKS RD, DALLAS, TX, 75254
City Council District
11
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-04-06T06:40:03.000
Update Date
2020-04-14T09:19:00.000
Closed Date
2020-04-06T06:40:03.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF48RAAT
Lat Location
(32.94218436427815000,-96.80850244203177000)
20-00511727
Service Request Number: 20-00511727 • Address: 4501 RALEIGH DALTON RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00511727
Address
4501 RALEIGH DALTON RD, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-17T16:29:42.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-05-17T16:29:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCsRxAAL
Lat Location
(32.78340193253810000,-96.68963517994415000)
20-00148124
Service Request Number: 20-00148124 • Address: 1816 MCMILLAN AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00148124
Address
1816 MCMILLAN AVE, DALLAS, TX, 75206
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-12T14:09:26.000
Update Date
2020-03-17T12:48:05.000
Closed Date
2020-02-12T14:09:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rk6heAAB
Lat Location
(32.81196046662755000,-96.77468107452210000)
20-00500975
Service Request Number: 20-00500975 • Address: CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00500975
Address
CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T09:24:21.000
Update Date
2020-05-14T11:59:30.000
Closed Date
2020-05-14T09:24:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCW9WAAX
Lat Location
(32.77868877391470000,-96.90561863957166000)
20-00379164
Service Request Number: 20-00379164 • Address: 1531 DRAGON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00379164
Address
1531 DRAGON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:34:59.000
Update Date
2020-04-14T09:36:08.000
Closed Date
2020-04-14T09:34:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1FrAAL
Lat Location
(32.79174847685073500,-96.82002902967467000)
20-00285282
Service Request Number: 20-00285282 • Address: 9004 BECKLEY VIEW AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00285282
Address
9004 BECKLEY VIEW AVE, DALLAS, TX, 75232
City Council District
8
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-19T20:47:06.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-03-19T20:47:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDDp0AAH
Lat Location
(32.63888483253683000,-96.83242151198608000)
20-00578598
Service Request Number: 20-00578598 • Address: 2603 MACON ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00578598
Address
2603 MACON ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T21:07:59.000
Update Date
2020-09-09T14:34:00.000
Closed Date
2020-06-03T21:07:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvS5XAAV
Lat Location
(32.75072014885050500,-96.75231012341300000)
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