311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00911643
Service Request Number: 20-00911643 • Address: 7207 BLUEFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00911643
Address
7207 BLUEFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T10:41:57.000
Update Date
2020-09-09T14:23:59.000
Closed Date
2020-09-09T10:41:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnztQAAR
Lat Location
(32.97222368716403000,-96.78297836339215000)
20-00487343
Service Request Number: 20-00487343 • Address: 3114 TRUXILLO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00487343
Address
3114 TRUXILLO DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:06:29.000
Update Date
2020-05-14T11:51:57.000
Closed Date
2020-05-11T15:06:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC0szAAD
Lat Location
(32.84666262843921000,-96.66280739340854000)
20-00379551
Service Request Number: 20-00379551 • Address: 8325 HONEYSUCKLE LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00379551
Address
8325 HONEYSUCKLE LN, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T10:20:55.000
Update Date
2020-04-14T10:31:50.000
Closed Date
2020-04-14T10:20:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2AwAAL
Lat Location
(32.64732348118715000,-96.77540789022741000)
20-00270531
Service Request Number: 20-00270531 • Address: 9260 TEAGARDEN RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00270531
Address
9260 TEAGARDEN RD, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T17:06:47.000
Update Date
2020-03-17T16:36:54.000
Closed Date
2020-03-16T17:06:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KX6AAN
Lat Location
(32.67086128225156000,-96.66585108123704000)
20-00274264
Service Request Number: 20-00274264 • Address: 6119 VELASCO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00274264
Address
6119 VELASCO AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:34:46.000
Update Date
2020-03-17T15:51:01.000
Closed Date
2020-03-17T14:34:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5S7LAAV
Lat Location
(32.82111707211079000,-96.76099109365539000)
20-00690344
Service Request Number: 20-00690344 • Address: 8501 SIKORSKI LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00690344
Address
8501 SIKORSKI LN, DALLAS, TX, 75228
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-07-04T21:59:26.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-07-04T21:59:26.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwlhwAAB
Lat Location
(32.80514607533087000,-96.69617942939139000)
20-00377250
Service Request Number: 20-00377250 • Address: 8930 ANGORA ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00377250
Address
8930 ANGORA ST, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:50:36.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-04-13T15:50:36.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFxTHAA1
Lat Location
(32.82554950957792500,-96.70988353000560000)
20-00378675
Service Request Number: 20-00378675 • Address: LOVE FIELD DR & WEISS ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00378675
Address
LOVE FIELD DR & WEISS ST, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:17:29.000
Update Date
2020-04-14T10:16:10.000
Closed Date
2020-04-14T08:17:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG0T4AAL
Lat Location
(32.85172833354023000,-96.85897754330688000)
20-00615755
Service Request Number: 20-00615755 • Address: 5604 MEADOW NEST DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00615755
Address
5604 MEADOW NEST DR, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:42:15.000
Update Date
2020-06-15T10:11:49.000
Closed Date
2020-06-15T09:42:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vwy1MAAR
Lat Location
(32.67813763865779000,-96.90021853760393000)
20-00378249
Service Request Number: 20-00378249 • Address: ROCKBROOK DR & WOODFIN DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00378249
Address
ROCKBROOK DR & WOODFIN DR, DALLAS, TX, 75220
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-13T19:43:35.000
Update Date
2020-04-14T10:13:37.000
Closed Date
2020-04-13T19:43:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
System
Unique Key
500t000000TFzBdAAL
Lat Location
(32.87110275592560500,-96.83105253858447000)
20-00270110
Service Request Number: 20-00270110 • Address: 3031 BRANDON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00270110
Address
3031 BRANDON ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:11:20.000
Update Date
2020-03-17T16:23:46.000
Closed Date
2020-03-16T16:11:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5JvqAAF
Lat Location
(32.73170189148119000,-96.87068445216977000)
20-00272338
Service Request Number: 20-00272338 • Address: 10053 SAN JUAN AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00272338
Address
10053 SAN JUAN AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:30:41.000
Update Date
2020-03-17T16:03:15.000
Closed Date
2020-03-17T10:30:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OlHAAV
Lat Location
(32.83077158745277000,-96.68335162182835000)
20-00379296
Service Request Number: 20-00379296 • Address: 3515 SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00379296
Address
3515 SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:52:10.000
Update Date
2020-04-14T09:53:46.000
Closed Date
2020-04-14T09:52:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1ZHAA1
Lat Location
(32.67316030501570600,-96.76228492708876000)
20-00250626
Service Request Number: 20-00250626 • Address: 7418 KENWELL ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00250626
Address
7418 KENWELL ST, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T10:03:14.000
Update Date
2020-05-14T12:11:29.000
Closed Date
2020-03-11T10:03:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4i08AAB
Lat Location
(32.84685127005553000,-96.82733194873780000)
20-00776820
Service Request Number: 20-00776820 • Address: 5611 RIVERSIDE DR, DALLAS • City Council District: 2
Service Request Number
20-00776820
Address
5611 RIVERSIDE DR, DALLAS
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:45:04.000
Update Date
2020-07-28T18:42:51.000
Closed Date
2020-07-28T17:45:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeN78AAF
Lat Location
(32.81533825496896400,-96.85593640047222000)
20-00596599
Service Request Number: 20-00596599 • Address: 1923 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00596599
Address
1923 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-02T10:02:11.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-06-02T10:02:11.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwBRTAA3
Lat Location
(32.68604818263111000,-96.79100072409015000)
20-00602596
Service Request Number: 20-00602596 • Address: 3515 GLOVER PASS, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00602596
Address
3515 GLOVER PASS, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-10T15:10:33.000
Update Date
2020-06-15T09:55:30.000
Closed Date
2020-06-10T15:10:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwQccAAF
Lat Location
(32.76910995418218400,-96.70872001098990000)
19-01407032
Service Request Number: 19-01407032 • Address: KNOXVILLE ST & LARKHILL DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
19-01407032
Address
KNOXVILLE ST & LARKHILL DR, DALLAS, TX, 75211
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-12-06T15:40:37.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2019-12-06T15:40:37.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OecLPAAZ
Lat Location
(32.71651539990661000,-96.90006745786322000)
20-00501061
Service Request Number: 20-00501061 • Address: 4710 GARRISON ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00501061
Address
4710 GARRISON ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T12:08:48.000
Update Date
2020-05-14T12:19:01.000
Closed Date
2020-05-14T12:08:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCWKFAA5
Lat Location
(32.69550098267449600,-96.78167393010513000)
20-00912502
Service Request Number: 20-00912502 • Address: 2545 VALLERIA DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00912502
Address
2545 VALLERIA DR, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-09T12:26:35.000
Update Date
2020-09-09T14:13:17.000
Closed Date
2020-09-09T12:26:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo2PiAAJ
Lat Location
(32.71737489377253000,-96.88528524016350000)
20-00220020
Service Request Number: 20-00220020 • Address: 3819 MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00220020
Address
3819 MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-03T13:30:44.000
Update Date
2020-03-17T15:57:11.000
Closed Date
2020-03-03T13:30:44.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Snq3iAAB
Lat Location
(32.80438293019271600,-96.81446532235080000)
20-00225450
Service Request Number: 20-00225450 • Address: 2212 MARBURG ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00225450
Address
2212 MARBURG ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-04T15:39:01.000
Update Date
2020-03-17T16:03:38.000
Closed Date
2020-03-04T15:39:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000So4TVAAZ
Lat Location
(32.75123109245093000,-96.76203012626928000)
20-00483709
Service Request Number: 20-00483709 • Address: 4147 KENTSHIRE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00483709
Address
4147 KENTSHIRE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-11T08:07:19.000
Update Date
2020-05-14T12:38:23.000
Closed Date
2020-05-11T08:07:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBsnlAAD
Lat Location
(33.00226422498113000,-96.84023096653175000)
20-00365944
Service Request Number: 20-00365944 • Address: SINGING HILLS DR & E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00365944
Address
SINGING HILLS DR & E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-09T20:32:51.000
Update Date
2020-04-14T10:07:32.000
Closed Date
2020-04-09T20:32:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFdzMAAT
Lat Location
(32.68266602843329000,-96.80302359259090000)
20-00258998
Service Request Number: 20-00258998 • Address: 8302 NISQUALLY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00258998
Address
8302 NISQUALLY ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T17:42:08.000
Update Date
2020-03-17T16:19:57.000
Closed Date
2020-03-12T17:42:08.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4yFMAAZ
Lat Location
(32.73143688336871500,-96.67854733487076000)
20-00491867
Service Request Number: 20-00491867 • Address: 3101 ACOCA ST, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00491867
Address
3101 ACOCA ST, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T13:54:35.000
Update Date
2020-05-14T11:53:36.000
Closed Date
2020-05-12T13:54:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCBPEAA5
Lat Location
(32.84457386855858000,-96.66319839358187000)
20-00271017
Service Request Number: 20-00271017 • Address: 3631 SHELLEY BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00271017
Address
3631 SHELLEY BLVD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T22:49:47.000
Update Date
2020-03-17T16:25:38.000
Closed Date
2020-03-16T22:49:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LdtAAF
Lat Location
(32.72837465159950000,-96.87975090186009000)
20-00615400
Service Request Number: 20-00615400 • Address: 6315 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00615400
Address
6315 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:01:15.000
Update Date
2020-06-15T09:49:55.000
Closed Date
2020-06-15T09:01:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwxFRAAZ
Lat Location
(32.87581927352568000,-96.79711686238936000)
20-00069308
Service Request Number: 20-00069308 • Address: 10646 MARQUIS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00069308
Address
10646 MARQUIS LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-30T00:59:00.000
Status
Closed
Created Date
2020-01-22T10:45:31.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-01-22T10:45:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3EeAAAV
Lat Location
(32.89351220316282000,-96.86470091549315000)
20-00379625
Service Request Number: 20-00379625 • Address: 11418 DENTON DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00379625
Address
11418 DENTON DR, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:29:11.000
Update Date
2020-04-14T10:38:07.000
Closed Date
2020-04-14T10:29:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2KSAA1
Lat Location
(32.89819880374323000,-96.88910504115499000)
20-00271786
Service Request Number: 20-00271786 • Address: 2701 HYATT CT, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00271786
Address
2701 HYATT CT, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:23:25.000
Update Date
2020-03-17T16:37:29.000
Closed Date
2020-03-17T09:23:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NmdAAF
Lat Location
(32.66967796356146000,-96.61619330072080000)
20-00147838
Service Request Number: 20-00147838 • Address: 1737 EDD RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00147838
Address
1737 EDD RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-12T13:29:51.000
Update Date
2020-03-17T16:32:07.000
Closed Date
2020-02-12T13:29:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rk656AAB
Lat Location
(32.68240018265432000,-96.60490796809482000)
20-00275256
Service Request Number: 20-00275256 • Address: 8618 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00275256
Address
8618 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:31:37.000
Update Date
2020-03-17T16:33:56.000
Closed Date
2020-03-17T16:31:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TdKAAV
Lat Location
(32.64316137626623500,-96.77950897321402000)
20-00381791
Service Request Number: 20-00381791 • Address: 8930 ANGORA ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00381791
Address
8930 ANGORA ST, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:34:47.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-04-14T14:34:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5ouAAD
Lat Location
(32.82554950957792500,-96.70988353000560000)
19-01346273
Service Request Number: 19-01346273 • Address: 1298 WHISPERING TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
19-01346273
Address
1298 WHISPERING TRL, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-27T00:59:00.000
Status
Closed
Created Date
2019-11-19T12:28:46.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-11-19T12:28:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OcXOUAA3
Lat Location
(32.67742941878421400,-96.80202333284822000)
20-00379362
Service Request Number: 20-00379362 • Address: 1314 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00379362
Address
1314 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:59:03.000
Update Date
2020-04-14T10:01:11.000
Closed Date
2020-04-14T09:59:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1nJAAT
Lat Location
(32.74946081144190000,-96.84348271784803000)
20-00677996
Service Request Number: 20-00677996 • Address: 6508 CAMILLE AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00677996
Address
6508 CAMILLE AVE, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-07-01T09:39:21.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-07-01T09:39:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwHHbAAN
Lat Location
(32.99999304233860000,-96.79135314290772000)
20-00275005
Service Request Number: 20-00275005 • Address: 3633 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00275005
Address
3633 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:01:35.000
Update Date
2020-03-17T16:04:40.000
Closed Date
2020-03-17T16:01:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TKLAA3
Lat Location
(32.66521267070358000,-96.76112643959566000)
20-00609358
Service Request Number: 20-00609358 • Address: S MUNGER BLVD & SANTA FE AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00609358
Address
S MUNGER BLVD & SANTA FE AVE, DALLAS, TX, 75214
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-12T10:38:41.000
Update Date
2020-06-15T09:49:43.000
Closed Date
2020-06-12T10:38:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwjF0AAJ
Lat Location
(32.79448384260932400,-96.75992528665273000)
20-00494328
Service Request Number: 20-00494328 • Address: 4463 FALLS DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00494328
Address
4463 FALLS DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T08:59:23.000
Update Date
2020-05-14T12:20:21.000
Closed Date
2020-05-13T08:59:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCHZPAA5
Lat Location
(32.72658266425399000,-96.89386504168044000)
20-00263381
Service Request Number: 20-00263381 • Address: 2308 SOUTHWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00263381
Address
2308 SOUTHWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T19:19:54.000
Update Date
2020-03-17T16:26:01.000
Closed Date
2020-03-13T19:19:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T57AkAAJ
Lat Location
(32.70203896435911000,-96.85544242457700000)
20-00366710
Service Request Number: 20-00366710 • Address: 6434 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00366710
Address
6434 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T09:40:15.000
Update Date
2020-04-14T09:40:20.000
Closed Date
2020-04-10T09:40:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFfn6AAD
Lat Location
(32.97799006848304000,-96.79728654009868000)
20-00501019
Service Request Number: 20-00501019 • Address: 1914 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00501019
Address
1914 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-05-14T12:04:13.000
Update Date
2020-05-14T12:04:21.000
Closed Date
2020-05-14T12:04:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCWF5AAP
Lat Location
(32.78255363730709000,-96.85077285075369000)
20-00682015
Service Request Number: 20-00682015 • Address: 9247 DOVE MEADOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00682015
Address
9247 DOVE MEADOW DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-07-02T06:15:42.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-07-02T06:15:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwRo3AAF
Lat Location
(32.90273865940927000,-96.74163562048570000)
20-00262990
Service Request Number: 20-00262990 • Address: 839 BLUE GRASS DR, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00262990
Address
839 BLUE GRASS DR, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T16:39:11.000
Update Date
2020-03-17T16:18:01.000
Closed Date
2020-03-13T16:39:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T56UeAAJ
Lat Location
(32.73690200790457500,-96.92190091418985000)
20-00254464
Service Request Number: 20-00254464 • Address: 6418 LONTOS DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00254464
Address
6418 LONTOS DR, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T21:28:07.000
Update Date
2020-03-17T16:01:01.000
Closed Date
2020-03-11T21:28:07.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4p0tAAB
Lat Location
(32.85506567765365600,-96.75026678372556000)
20-00271056
Service Request Number: 20-00271056 • Address: 2834 SHARON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00271056
Address
2834 SHARON ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T00:32:13.000
Update Date
2020-03-17T16:24:09.000
Closed Date
2020-03-17T00:32:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LomAAF
Lat Location
(32.72993950603612500,-96.86713370603582000)
20-00479557
Service Request Number: 20-00479557 • Address: 6215 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00479557
Address
6215 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T14:18:14.000
Update Date
2020-05-14T12:32:57.000
Closed Date
2020-05-08T14:18:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBNGkAAP
Lat Location
(32.77532336076850000,-96.71178590798527000)
20-00488679
Service Request Number: 20-00488679 • Address: 2435 BRANDON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00488679
Address
2435 BRANDON ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-11T18:51:00.000
Update Date
2020-05-14T12:33:56.000
Closed Date
2020-05-11T18:51:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC3O5AAL
Lat Location
(32.73212519033124000,-96.85780633575676000)
20-00356008
Service Request Number: 20-00356008 • Address: 3220 PACESETTER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00356008
Address
3220 PACESETTER DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-07T17:54:12.000
Update Date
2020-04-14T09:52:39.000
Closed Date
2020-04-07T17:54:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFM6GAAX
Lat Location
(32.66293614037239000,-96.77201122131648000)