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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00258114
Service Request Number: 20-00258114 • Address: 8208 JACOBIE BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00258114
Address
8208 JACOBIE BLVD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T15:15:20.000
Update Date
2020-03-17T16:30:19.000
Closed Date
2020-03-12T15:15:20.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4wmxAAB
Lat Location
(32.72334594815371400,-96.68050105180268000)
20-00501464
Service Request Number: 20-00501464 • Address: 7016 WALLING LN, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00501464
Address
7016 WALLING LN, DALLAS, TX, 75231
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:00:46.000
Update Date
2020-07-12T01:08:26.000
Closed Date
2020-05-14T13:00:46.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCXCvAAP
Lat Location
(32.86267635529450000,-96.73843066258620000)
20-00912152
Service Request Number: 20-00912152 • Address: 6327 VICKERY BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00912152
Address
6327 VICKERY BLVD, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-09T11:44:39.000
Update Date
2020-09-09T13:44:37.000
Closed Date
2020-09-09T11:44:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000Yo1OiAAJ
Lat Location
(32.82314108021764000,-96.75491316148788000)
20-00280947
Service Request Number: 20-00280947 • Address: 6119 YORKSHIRE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00280947
Address
6119 YORKSHIRE DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-03-19T08:26:16.000
Update Date
2020-04-14T09:54:41.000
Closed Date
2020-03-19T08:26:16.000
Outcome
No Action Required
Priority
High
Method Received Description
Phone
Unique Key
500t000000T5foTAAR
Lat Location
(32.90245816916134000,-96.80239061294948000)
20-00576292
Service Request Number: 20-00576292 • Address: 2118 TUCKER ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00576292
Address
2118 TUCKER ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T12:38:01.000
Update Date
2020-06-15T10:24:05.000
Closed Date
2020-06-03T12:38:01.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvMKhAAN
Lat Location
(32.81078992577787000,-96.73240582705728000)
20-00379367
Service Request Number: 20-00379367 • Address: 2410 DUNCANVILLE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00379367
Address
2410 DUNCANVILLE RD, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:59:33.000
Update Date
2020-04-14T10:02:35.000
Closed Date
2020-04-14T09:59:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1nTAAT
Lat Location
(32.72030472997148000,-96.90855029969434000)
19-01304753
Service Request Number: 19-01304753 • Address: 2720 BRUTON SPRINGS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01304753
Address
2720 BRUTON SPRINGS DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-15T00:59:00.000
Status
Closed
Created Date
2019-11-07T16:27:59.000
Update Date
2020-07-12T01:07:41.000
Closed Date
2019-11-07T16:27:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NiVnMAAV
Lat Location
(32.75848560838313000,-96.66454063804618000)
20-00241762
Service Request Number: 20-00241762 • Address: 8325 GLEN REGAL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00241762
Address
8325 GLEN REGAL DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T12:51:33.000
Update Date
2020-03-17T15:46:06.000
Closed Date
2020-03-09T12:51:33.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4PZRAA3
Lat Location
(32.92007494187719600,-96.75841180849635000)
20-00500800
Service Request Number: 20-00500800 • Address: 8349 PLAINVIEW DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00500800
Address
8349 PLAINVIEW DR, DALLAS, TX, 75217
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
New
Created Date
2020-05-14T11:39:05.000
Update Date
2020-05-14T11:40:39.000
Closed Date
2020-05-14T11:39:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCVo4AAH
Lat Location
(32.68491326890110600,-96.67579359609829000)
20-00378543
Service Request Number: 20-00378543 • Address: 1452 WHISPERING TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00378543
Address
1452 WHISPERING TRL, DALLAS, TX, 75241
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T06:58:26.000
Update Date
2020-04-14T09:43:31.000
Closed Date
2020-04-14T06:58:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG02rAAD
Lat Location
(32.67750238366665600,-96.79990794065604000)
20-00133265
Service Request Number: 20-00133265 • Address: 2527 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00133265
Address
2527 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T09:55:51.000
Update Date
2020-02-08T09:59:00.000
Closed Date
2020-02-08T09:55:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5fs5AAB
Lat Location
(32.71759031695013000,-96.81823465548256000)
20-00259982
Service Request Number: 20-00259982 • Address: 2202 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00259982
Address
2202 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T09:14:36.000
Update Date
2020-03-17T16:35:39.000
Closed Date
2020-03-13T09:14:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T50yLAAR
Lat Location
(32.72140262189808600,-96.81804344288334000)
20-00443729
Service Request Number: 20-00443729 • Address: GARLAND RD & PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00443729
Address
GARLAND RD & PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Construction Right of Way/Status - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-29T15:20:18.000
Update Date
2020-04-30T09:21:53.000
Closed Date
2020-04-29T15:20:18.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDTsiAAH
Lat Location
(32.83841267084723000,-96.69659029713480000)
20-00379084
Service Request Number: 20-00379084 • Address: 1322 OAK MEADOWS DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00379084
Address
1322 OAK MEADOWS DR, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:25:37.000
Update Date
2020-04-14T10:15:30.000
Closed Date
2020-04-14T09:25:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1CSAA1
Lat Location
(32.68461743200890000,-96.84441641332310000)
20-00256612
Service Request Number: 20-00256612 • Address: 8309 TENINO ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00256612
Address
8309 TENINO ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T11:52:59.000
Update Date
2020-03-17T16:20:50.000
Closed Date
2020-03-12T11:52:59.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4twuAAB
Lat Location
(32.73241836247261500,-96.67842702879804000)
20-00379173
Service Request Number: 20-00379173 • Address: GLENGREEN DR & RED CLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00379173
Address
GLENGREEN DR & RED CLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:36:42.000
Update Date
2020-04-14T10:32:33.000
Closed Date
2020-04-14T09:36:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1HOAA1
Lat Location
(32.74354073773164000,-96.65285548873662000)
20-00610902
Service Request Number: 20-00610902 • Address: 3157 MODELLA AVE, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00610902
Address
3157 MODELLA AVE, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Construction Right of Way/Status - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T14:20:10.000
Update Date
2020-06-15T10:28:51.000
Closed Date
2020-06-12T14:20:10.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwmoKAAR
Lat Location
(32.90682739152989000,-96.87184473586446000)
20-00486015
Service Request Number: 20-00486015 • Address: 3104 INDIANOLA ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00486015
Address
3104 INDIANOLA ST, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T12:44:11.000
Update Date
2020-05-14T12:10:18.000
Closed Date
2020-05-11T12:44:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBxs8AAD
Lat Location
(32.76422988778120500,-96.67594044609707000)
20-00368404
Service Request Number: 20-00368404 • Address: 5358 MONTROSE DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00368404
Address
5358 MONTROSE DR, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T13:43:45.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-10T13:43:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFiXpAAL
Lat Location
(32.83787653047580000,-96.81977841655083000)
20-00274917
Service Request Number: 20-00274917 • Address: 6400 LA GRANGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00274917
Address
6400 LA GRANGE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T15:51:17.000
Update Date
2020-03-17T15:58:14.000
Closed Date
2020-03-17T15:51:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TBYAA3
Lat Location
(32.66532194063326000,-96.76069252533968000)
20-00162347
Service Request Number: 20-00162347 • Address: 767 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00162347
Address
767 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-17T10:46:30.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-02-17T10:46:30.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rkd24AAB
Lat Location
(32.68390633916290000,-96.81345053771742000)
20-00332173
Service Request Number: 20-00332173 • Address: 2911 ELM ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00332173
Address
2911 ELM ST, DALLAS, TX, 75226
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-01T13:03:05.000
Update Date
2020-04-14T09:59:28.000
Closed Date
2020-04-01T13:03:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEcjGAAT
Lat Location
(32.78498173678790000,-96.78230887801224000)
20-00188305
Service Request Number: 20-00188305 • Address: 7607 CAILLET ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00188305
Address
7607 CAILLET ST, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T12:25:38.000
Update Date
2020-05-14T12:04:01.000
Closed Date
2020-02-24T12:25:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlfIIAAZ
Lat Location
(32.84849853811403600,-96.82493230712620000)
20-00489568
Service Request Number: 20-00489568 • Address: 527 GULLEDGE LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00489568
Address
527 GULLEDGE LN, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-12T09:21:24.000
Update Date
2020-05-14T12:16:33.000
Closed Date
2020-05-12T09:21:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC6CSAA1
Lat Location
(32.70758514994993500,-96.69235814432216000)
20-00910617
Service Request Number: 20-00910617 • Address: 333 E GREENBRIAR LN, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00910617
Address
333 E GREENBRIAR LN, DALLAS, TX, 75203
City Council District
1
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-12T23:59:00.000
Status
Closed
Created Date
2020-09-09T07:21:01.000
Update Date
2020-09-09T13:43:43.000
Closed Date
2020-09-09T07:21:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Ynv2FAAR
Lat Location
(32.76409137751994000,-96.81945508298094000)
19-01208357
Service Request Number: 19-01208357 • Address: 2118 NORWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01208357
Address
2118 NORWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-13T23:59:00.000
Status
Closed
Created Date
2019-10-11T14:31:47.000
Update Date
2020-07-12T01:08:31.000
Closed Date
2019-10-11T14:31:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000N6F8lAAF
Lat Location
(32.83927599123223000,-96.67798006112490000)
20-00270731
Service Request Number: 20-00270731 • Address: 4020 OVID AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00270731
Address
4020 OVID AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T18:25:47.000
Update Date
2020-03-17T15:43:02.000
Closed Date
2020-03-16T18:25:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KvsAAF
Lat Location
(32.69427240736531000,-96.85441285028982000)
20-00500627
Service Request Number: 20-00500627 • Address: 3440 E ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00500627
Address
3440 E ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:18:56.000
Update Date
2020-05-14T11:40:52.000
Closed Date
2020-05-14T11:18:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVShAAP
Lat Location
(33.01161378727035600,-96.86069404285399000)
20-00500592
Service Request Number: 20-00500592 • Address: L B J FWY WB & MONTFORT DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00500592
Address
L B J FWY WB & MONTFORT DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:16:02.000
Update Date
2020-05-14T12:17:52.000
Closed Date
2020-05-14T11:16:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVOpAAP
Lat Location
(32.92611212639838000,-96.81131595220387000)
20-00237795
Service Request Number: 20-00237795 • Address: 2623 SAN PAULA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00237795
Address
2623 SAN PAULA AVE, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Overall Service Request Due Date
2020-03-10T21:24:52.000
Status
Closed
Created Date
2020-03-07T21:24:46.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-03-07T21:24:46.000
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000SnUlMAAV
Lat Location
(32.83213394928739600,-96.67031431429939000)
20-00243603
Service Request Number: 20-00243603 • Address: 767 JONELLE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00243603
Address
767 JONELLE AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T16:12:36.000
Update Date
2020-03-17T16:07:56.000
Closed Date
2020-03-09T16:12:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4SjeAAF
Lat Location
(32.72620800568807000,-96.70906449702261000)
20-00271175
Service Request Number: 20-00271175 • Address: 2126 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00271175
Address
2126 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T07:52:50.000
Update Date
2020-03-17T16:36:18.000
Closed Date
2020-03-17T07:52:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5MizAAF
Lat Location
(32.72209140203267000,-96.81803521149715000)
20-00500587
Service Request Number: 20-00500587 • Address: 1223 FRANWOOD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00500587
Address
1223 FRANWOOD DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:15:34.000
Update Date
2020-05-14T11:56:59.000
Closed Date
2020-05-14T11:15:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VCVOLAA5
Lat Location
(32.73260131443666000,-96.69024980070124000)
20-00581610
Service Request Number: 20-00581610 • Address: 6574 RIDGEVIEW CIR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00581610
Address
6574 RIDGEVIEW CIR, DALLAS, TX, 75240
City Council District
11
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-04T14:46:38.000
Update Date
2020-06-15T10:15:20.000
Closed Date
2020-06-04T14:46:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvaEjAAJ
Lat Location
(32.92820559268323000,-96.79256441773250000)
20-00379437
Service Request Number: 20-00379437 • Address: 3312 S ST AUGUSTINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00379437
Address
3312 S ST AUGUSTINE RD, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:07:40.000
Update Date
2020-04-14T10:08:02.000
Closed Date
2020-04-14T10:07:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG1wVAAT
Lat Location
(32.66017150175917000,-96.66204896280139000)
20-00606464
Service Request Number: 20-00606464 • Address: 4528 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00606464
Address
4528 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-11T14:13:30.000
Update Date
2020-06-15T10:24:13.000
Closed Date
2020-06-11T14:13:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwbIqAAJ
Lat Location
(32.80014279341109000,-96.77538709160001000)
20-00379464
Service Request Number: 20-00379464 • Address: 4235 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00379464
Address
4235 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:10:44.000
Update Date
2020-04-14T10:11:47.000
Closed Date
2020-04-14T10:10:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1zZAAT
Lat Location
(32.86412876890032000,-96.83839690855156000)
20-00263331
Service Request Number: 20-00263331 • Address: 3346 WILLOW CREST LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00263331
Address
3346 WILLOW CREST LN, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T18:46:08.000
Update Date
2020-03-17T16:21:47.000
Closed Date
2020-03-13T18:46:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T575fAAB
Lat Location
(32.69177863464102500,-96.87530603371395000)
20-00258864
Service Request Number: 20-00258864 • Address: 8446 NISQUALLY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00258864
Address
8446 NISQUALLY ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T16:57:05.000
Update Date
2020-03-17T16:29:51.000
Closed Date
2020-03-12T16:57:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4y07AAB
Lat Location
(32.73142821712256000,-96.67548299331737000)
20-00263338
Service Request Number: 20-00263338 • Address: 4710 S EL PASEO CIR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00263338
Address
4710 S EL PASEO CIR, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-13T18:49:11.000
Update Date
2020-03-17T16:19:19.000
Closed Date
2020-03-13T18:49:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T576TAAR
Lat Location
(32.71709602293049000,-96.90255869938078000)
20-00482467
Service Request Number: 20-00482467 • Address: 3723 HIGH VISTA DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00482467
Address
3723 HIGH VISTA DR, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-09T19:19:52.000
Update Date
2020-05-14T12:38:11.000
Closed Date
2020-05-09T19:19:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBmKGAA1
Lat Location
(32.91200211685199000,-96.85500017488296000)
20-00378855
Service Request Number: 20-00378855 • Address: 4540 LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00378855
Address
4540 LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:48:57.000
Update Date
2020-04-14T10:35:02.000
Closed Date
2020-04-14T08:48:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0nrAAD
Lat Location
(32.78432610939325500,-96.72240283065476000)
20-00613755
Service Request Number: 20-00613755 • Address: 309 EASTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00613755
Address
309 EASTON RD, DALLAS, TX, 75218
City Council District
9
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-13T21:18:06.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-06-13T21:18:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwsZfAAJ
Lat Location
(32.85948530797994000,-96.70790444524520000)
20-00607538
Service Request Number: 20-00607538 • Address: 3849 CALCULUS DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00607538
Address
3849 CALCULUS DR, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-11T16:37:16.000
Update Date
2020-07-12T01:07:08.000
Closed Date
2020-06-11T16:37:16.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwduIAAR
Lat Location
(32.91780763736560500,-96.84813491325491000)
20-00186219
Service Request Number: 20-00186219 • Address: 3434 MCMILLAN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00186219
Address
3434 MCMILLAN AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-02-23T16:11:14.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-02-23T16:11:14.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlZ3MAAV
Lat Location
(32.82936921381135000,-96.77464813258932000)
20-00259711
Service Request Number: 20-00259711 • Address: 7235 S JANMAR DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00259711
Address
7235 S JANMAR DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T08:30:33.000
Update Date
2020-03-17T15:53:24.000
Closed Date
2020-03-13T08:30:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T50WoAAJ
Lat Location
(32.90617141212563000,-96.78259053168873000)
20-00711097
Service Request Number: 20-00711097 • Address: ROYAL LN & ARBORSIDE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00711097
Address
ROYAL LN & ARBORSIDE DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-09T16:43:57.000
Update Date
2020-07-12T01:09:02.000
Closed Date
2020-07-09T16:43:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxyQ5AAJ
Lat Location
(32.89395575485410500,-96.74726151778032000)
20-00265767
Service Request Number: 20-00265767 • Address: 2207 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00265767
Address
2207 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-15T20:51:11.000
Update Date
2020-03-17T15:40:25.000
Closed Date
2020-03-15T20:51:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Bd5AAF
Lat Location
(32.67183114956080000,-96.85410610973899000)
20-00257988
Service Request Number: 20-00257988 • Address: 3302 CULVER ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00257988
Address
3302 CULVER ST, DALLAS, TX, 75223
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-12T14:59:41.000
Update Date
2020-03-17T16:14:14.000
Closed Date
2020-03-12T14:59:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4wWHAAZ
Lat Location
(32.79035474894773500,-96.73820135553257000)
20-00470332
Service Request Number: 20-00470332 • Address: 7922 MINGLEWOOD LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00470332
Address
7922 MINGLEWOOD LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-06T13:54:04.000
Update Date
2020-05-14T12:39:47.000
Closed Date
2020-05-06T13:54:04.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VB3jjAAD
Lat Location
(32.88883799393708000,-96.76168032260777000)
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