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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00228754
Service Request Number: 20-00228754 • Address: 1506 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00228754
Address
1506 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T13:07:34.000
Update Date
2020-03-17T15:38:18.000
Closed Date
2020-03-05T13:07:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SoDdwAAF
Lat Location
(32.72944243772677000,-96.81558626752481000)
20-00379553
Service Request Number: 20-00379553 • Address: 2938 STOREY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00379553
Address
2938 STOREY LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:21:04.000
Update Date
2020-04-14T10:37:35.000
Closed Date
2020-04-14T10:21:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG2BQAA1
Lat Location
(32.86149395595444000,-96.87576454509977000)
20-00255695
Service Request Number: 20-00255695 • Address: 2296 CITY MARKET LN, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00255695
Address
2296 CITY MARKET LN, DALLAS, TX, 75201
City Council District
2
Department
Dallas Fire Rescue
Service Request Type
Lock/Unlock Knox Lock or Box - DFR
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-12T10:10:04.000
Update Date
2020-03-17T15:37:19.000
Closed Date
2020-03-12T10:10:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4sIFAAZ
Lat Location
(32.77911956401050000,-96.78699502142460000)
20-00036052
Service Request Number: 20-00036052 • Address: 1213 RING ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00036052
Address
1213 RING ST, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-12T19:19:33.000
Update Date
2020-03-17T15:08:05.000
Closed Date
2020-01-12T19:19:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0nQDAAZ
Lat Location
(32.78504714378994600,-96.75613813386994000)
20-00527820
Service Request Number: 20-00527820 • Address: 2338 QUINTO DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00527820
Address
2338 QUINTO DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-20T18:58:22.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-05-20T18:58:22.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDW9VAAX
Lat Location
(32.75355895574731600,-96.69353924962674000)
20-00494111
Service Request Number: 20-00494111 • Address: 12615 RIALTO DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00494111
Address
12615 RIALTO DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T08:19:06.000
Update Date
2020-05-14T11:58:26.000
Closed Date
2020-05-13T08:19:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCH9HAAX
Lat Location
(32.92060265721142500,-96.75922399629722000)
20-00263699
Service Request Number: 20-00263699 • Address: 1225 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00263699
Address
1225 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T08:56:09.000
Update Date
2020-03-17T15:39:16.000
Closed Date
2020-03-14T08:56:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T580PAAR
Lat Location
(32.67291457623256000,-96.84205888416159000)
20-00166141
Service Request Number: 20-00166141 • Address: 8501 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00166141
Address
8501 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-18T11:55:22.000
Update Date
2020-03-17T14:40:41.000
Closed Date
2020-02-18T11:55:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RkmW8AAJ
Lat Location
(32.74887499804561500,-96.67524128936071000)
20-00274329
Service Request Number: 20-00274329 • Address: 9600 GOLF LAKES TRL, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00274329
Address
9600 GOLF LAKES TRL, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:42:19.000
Update Date
2020-03-17T15:24:10.000
Closed Date
2020-03-17T14:42:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5SEWAA3
Lat Location
(32.87873146952847500,-96.76829241783523000)
20-00274110
Service Request Number: 20-00274110 • Address: 6959 TESSLA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00274110
Address
6959 TESSLA DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-17T14:16:09.000
Update Date
2020-03-17T15:06:51.000
Closed Date
2020-03-17T14:16:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5RqtAAF
Lat Location
(32.66441411003983000,-96.79518651125893000)
20-00271019
Service Request Number: 20-00271019 • Address: N HAMPTON CONN W & CANADA CONN W, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00271019
Address
N HAMPTON CONN W & CANADA CONN W, DALLAS, TX, 75212
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T22:54:02.000
Update Date
2020-03-17T15:13:41.000
Closed Date
2020-03-16T22:54:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5LeNAAV
Lat Location
(32.79263829772191000,-96.85670468450384000)
20-00272378
Service Request Number: 20-00272378 • Address: 634 N MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00272378
Address
634 N MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:35:21.000
Update Date
2020-03-17T15:15:14.000
Closed Date
2020-03-17T10:35:21.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5OpiAAF
Lat Location
(32.74987515032184000,-96.82654657101023000)
20-00263518
Service Request Number: 20-00263518 • Address: 3100 VERDE VISTA TRL, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00263518
Address
3100 VERDE VISTA TRL, DALLAS, TX, 75236
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T22:51:42.000
Update Date
2020-03-17T15:04:21.000
Closed Date
2020-03-13T22:51:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T57TIAAZ
Lat Location
(32.70668270096419400,-96.89615895673990000)
20-00379461
Service Request Number: 20-00379461 • Address: 5342 MORNINGSIDE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00379461
Address
5342 MORNINGSIDE AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-03T10:29:58.000
Update Date
2020-04-14T10:10:36.000
Closed Date
2020-04-03T10:29:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG1zKAAT
Lat Location
(32.82901137125834600,-96.77883118917966000)
20-00571191
Service Request Number: 20-00571191 • Address: 5815 JOYCE WAY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00571191
Address
5815 JOYCE WAY, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-02T11:37:06.000
Update Date
2020-06-15T10:24:33.000
Closed Date
2020-06-02T11:37:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vv9D1AAJ
Lat Location
(32.87879619254984000,-96.80813820212002000)
20-00500452
Service Request Number: 20-00500452 • Address: 8938 DAYTONIA AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00500452
Address
8938 DAYTONIA AVE, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T10:59:05.000
Update Date
2020-07-28T17:38:24.000
Closed Date
2020-05-14T10:59:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCV5xAAH
Lat Location
(32.82142378887895000,-96.70492267896385000)
20-00365553
Service Request Number: 20-00365553 • Address: 1840 MEADOW VALLEY LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00365553
Address
1840 MEADOW VALLEY LN, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T16:52:29.000
Update Date
2020-04-14T10:31:58.000
Closed Date
2020-04-09T16:52:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFdBqAAL
Lat Location
(32.67430870686059000,-96.85102491303802000)
20-00379152
Service Request Number: 20-00379152 • Address: 1320 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00379152
Address
1320 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:33:30.000
Update Date
2020-04-14T09:49:47.000
Closed Date
2020-04-14T09:33:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1JTAA1
Lat Location
(32.74946089135226000,-96.84352168940212000)
20-00274224
Service Request Number: 20-00274224 • Address: 2602 KILBURN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00274224
Address
2602 KILBURN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-17T14:30:08.000
Update Date
2020-03-17T14:45:06.000
Closed Date
2020-03-17T14:30:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5S3EAAV
Lat Location
(32.69822870965505500,-96.78094384912373000)
20-00380058
Service Request Number: 20-00380058 • Address: 3182 DARVANY DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00380058
Address
3182 DARVANY DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:17:45.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-14T11:17:45.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG320AAD
Lat Location
(32.87810651223355000,-96.87174996072868000)
20-00379134
Service Request Number: 20-00379134 • Address: PARRY AVE & S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00379134
Address
PARRY AVE & S HASKELL AVE, DALLAS, TX, 75223
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:32:16.000
Update Date
2020-04-14T10:12:14.000
Closed Date
2020-04-14T09:32:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG1I6AAL
Lat Location
(32.78405664240618000,-96.76534178201692000)
20-00268016
Service Request Number: 20-00268016 • Address: 6114 LLANO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00268016
Address
6114 LLANO AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:15:50.000
Update Date
2020-03-17T15:08:04.000
Closed Date
2020-03-16T12:15:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5GVBAA3
Lat Location
(32.82197188427936400,-96.76095795076333000)
20-00044995
Service Request Number: 20-00044995 • Address: 11500 ST MICHAELS DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00044995
Address
11500 ST MICHAELS DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-01-14T20:10:21.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-01-14T20:10:21.000
Outcome
No Action Required
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000Q1IjsAAF
Lat Location
(32.90530806107315000,-96.77978017421191000)
20-00615766
Service Request Number: 20-00615766 • Address: 10920 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00615766
Address
10920 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:43:49.000
Update Date
2020-06-15T09:46:34.000
Closed Date
2020-06-15T09:43:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vwy33AAB
Lat Location
(32.84562500150633500,-96.68746291300154000)
20-00379434
Service Request Number: 20-00379434 • Address: 4800 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00379434
Address
4800 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:07:11.000
Update Date
2020-04-14T10:24:12.000
Closed Date
2020-04-14T10:07:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1pLAAT
Lat Location
(32.79426473542319000,-96.76453923863278000)
20-00472024
Service Request Number: 20-00472024 • Address: 6049 BRYAN PKWY, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00472024
Address
6049 BRYAN PKWY, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-06T19:00:36.000
Update Date
2020-05-14T11:44:04.000
Closed Date
2020-05-06T19:00:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VB6vyAAD
Lat Location
(32.80897297865765000,-96.76375546213372000)
20-00489593
Service Request Number: 20-00489593 • Address: 521 GULLEDGE LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00489593
Address
521 GULLEDGE LN, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-12T09:24:42.000
Update Date
2020-05-14T12:24:52.000
Closed Date
2020-05-12T09:24:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC6M6AAL
Lat Location
(32.70765367200395000,-96.69235788504116000)
20-00478511
Service Request Number: 20-00478511 • Address: 10527 WOODLEAF DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00478511
Address
10527 WOODLEAF DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T11:57:24.000
Update Date
2020-05-14T12:13:52.000
Closed Date
2020-05-08T11:57:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBLGdAAP
Lat Location
(32.75430683875991000,-96.64279484347662000)
20-00379303
Service Request Number: 20-00379303 • Address: 1316 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00379303
Address
1316 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:52:36.000
Update Date
2020-04-14T09:57:23.000
Closed Date
2020-04-14T09:52:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1ZvAAL
Lat Location
(32.74946083808003000,-96.84349570836609000)
19-01442063
Service Request Number: 19-01442063 • Address: 2115 OBENCHAIN ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
19-01442063
Address
2115 OBENCHAIN ST, DALLAS, TX, 75208
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-25T00:59:00.000
Status
Closed
Created Date
2019-12-17T13:52:50.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-12-17T13:52:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PxkMAAAZ
Lat Location
(32.77152644267794000,-96.83715922792724000)
20-00367412
Service Request Number: 20-00367412 • Address: 3407 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00367412
Address
3407 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-10T11:24:14.000
Update Date
2020-04-14T09:49:50.000
Closed Date
2020-04-10T11:24:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFh0BAAT
Lat Location
(32.72648056992951000,-96.87730100731848000)
20-00377752
Service Request Number: 20-00377752 • Address: 2700 WILBUR ST, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
20-00377752
Address
2700 WILBUR ST, DALLAS, TX, 75233
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:50:03.000
Update Date
2020-04-14T10:27:29.000
Closed Date
2020-04-13T16:50:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFxjjAAD
Lat Location
(32.72175926145662000,-96.86395529414384000)
20-00370665
Service Request Number: 20-00370665 • Address: 2614 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00370665
Address
2614 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-11T07:13:37.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-04-11T07:13:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFmErAAL
Lat Location
(32.70950918723926000,-96.78615521753838000)
20-00598219
Service Request Number: 20-00598219 • Address: S FITZHUGH AVE & 2ND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00598219
Address
S FITZHUGH AVE & 2ND AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-09T15:45:29.000
Update Date
2020-07-12T01:09:07.000
Closed Date
2020-06-09T15:45:29.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwF9oAAF
Lat Location
(32.77212918988964000,-96.75739976708533000)
20-00489512
Service Request Number: 20-00489512 • Address: 531 GULLEDGE LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00489512
Address
531 GULLEDGE LN, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-12T09:14:16.000
Update Date
2020-05-14T12:10:15.000
Closed Date
2020-05-12T09:14:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC6EbAAL
Lat Location
(32.70753946858047000,-96.69235831717590000)
20-00489131
Service Request Number: 20-00489131 • Address: 4809 PARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00489131
Address
4809 PARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T08:10:00.000
Update Date
2020-05-14T11:40:56.000
Closed Date
2020-05-12T08:10:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC57KAAT
Lat Location
(32.78866870389783400,-96.75862691511675000)
20-00374364
Service Request Number: 20-00374364 • Address: 6800 S COCKRELL HILL RD, DALLAS, TX, 75236 • Department: Code Compliance
Service Request Number
20-00374364
Address
6800 S COCKRELL HILL RD, DALLAS, TX, 75236
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-13T10:27:01.000
Update Date
2020-04-14T10:37:25.000
Closed Date
2020-04-13T10:27:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFsf2AAD
Lat Location
(32.66690347761038000,-96.89125621841048000)
20-00133264
Service Request Number: 20-00133264 • Address: 9128 ARBOR PARK DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00133264
Address
9128 ARBOR PARK DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2020-02-08T09:55:41.000
Update Date
2020-02-08T20:09:04.000
Closed Date
2020-02-08T09:55:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5fs0AAB
Lat Location
(32.90012124900777000,-96.72835470112933000)
20-00761433
Service Request Number: 20-00761433 • Address: 6103 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00761433
Address
6103 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T16:42:52.000
Update Date
2020-07-28T18:17:14.000
Closed Date
2020-07-23T16:42:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdK0ZAAV
Lat Location
(32.77711818345484000,-96.71349544771013000)
20-00357072
Service Request Number: 20-00357072 • Address: 1002 STAFFORD AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00357072
Address
1002 STAFFORD AVE, DALLAS, TX, 75208
City Council District
6
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T09:29:16.000
Update Date
2020-04-14T10:27:11.000
Closed Date
2020-04-08T09:29:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFOjjAAH
Lat Location
(32.77059367279064600,-96.83815294293250000)
20-00379357
Service Request Number: 20-00379357 • Address: 2570 W RED BIRD LN, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00379357
Address
2570 W RED BIRD LN, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:58:02.000
Update Date
2020-04-14T09:59:54.000
Closed Date
2020-04-14T09:58:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1maAAD
Lat Location
(32.67104523657477000,-96.86024920711918000)
20-00614715
Service Request Number: 20-00614715 • Address: 3383 CARPENTER AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00614715
Address
3383 CARPENTER AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-14T19:39:19.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2020-06-14T19:39:19.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwuXBAAZ
Lat Location
(32.76370482278555600,-96.74938911430806000)
20-00304421
Service Request Number: 20-00304421 • Address: 426 HILLVALE DR, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
20-00304421
Address
426 HILLVALE DR, DALLAS, TX, 75241
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T11:07:58.000
Update Date
2020-05-14T12:25:54.000
Closed Date
2020-03-25T11:07:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDnNMAA1
Lat Location
(32.68093280033494000,-96.81813801913871000)
20-00568713
Service Request Number: 20-00568713 • Address: 1903 NOMAS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00568713
Address
1903 NOMAS ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-06-01T16:33:57.000
Update Date
2020-07-12T01:07:46.000
Closed Date
2020-06-01T16:33:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vv0t8AAB
Lat Location
(32.78106812986170000,-96.85041617338399000)
20-00271054
Service Request Number: 20-00271054 • Address: 4432 BUENA VISTA ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00271054
Address
4432 BUENA VISTA ST, DALLAS, TX, 75205
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T00:30:31.000
Update Date
2020-03-17T16:07:26.000
Closed Date
2020-03-17T00:30:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5LmIAAV
Lat Location
(32.82134917702922000,-96.79271874193586000)
20-00614055
Service Request Number: 20-00614055 • Address: FORT WORTH AVE & N RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00614055
Address
FORT WORTH AVE & N RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-14T09:59:45.000
Update Date
2020-06-15T09:48:10.000
Closed Date
2020-06-14T09:59:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
System
Unique Key
500t000000VwtGmAAJ
Lat Location
(32.75545883601921000,-96.87008551268656000)
20-00787457
Service Request Number: 20-00787457 • Address: 12036 GOODYEAR DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00787457
Address
12036 GOODYEAR DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-31T10:23:24.000
Update Date
2020-07-31T12:24:39.000
Closed Date
2020-07-31T10:23:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xf3UEAAZ
Lat Location
(32.88703805166527000,-96.87595869244414000)
20-00656672
Service Request Number: 20-00656672 • Address: 1721 SMOKE TREE LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00656672
Address
1721 SMOKE TREE LN, DALLAS, TX, 75253
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-25T13:10:11.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-06-25T13:10:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyeEoAAJ
Lat Location
(32.68751088525909400,-96.61040338050671000)
20-00273763
Service Request Number: 20-00273763 • Address: 1900 CALYPSO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00273763
Address
1900 CALYPSO ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T13:35:46.000
Status
Closed
Created Date
2020-03-17T13:35:40.000
Update Date
2020-03-17T15:56:32.000
Closed Date
2020-03-17T13:35:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5RHeAAN
Lat Location
(32.79121598040331500,-96.85034058565086000)
20-00785684
Service Request Number: 20-00785684 • Address: CEDAR CREST BLVD & E KIEST BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00785684
Address
CEDAR CREST BLVD & E KIEST BLVD, DALLAS, TX, 75203
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-07-31T07:57:37.000
Update Date
2020-07-31T11:42:09.000
Closed Date
2020-07-31T07:57:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XexrHAAR
Lat Location
(32.73966673882067000,-96.78928851634028000)
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