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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00245119
Service Request Number: 20-00245119 • Address: 2150 MAIL AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00245119
Address
2150 MAIL AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T09:04:15.000
Update Date
2020-03-17T14:45:32.000
Closed Date
2020-03-10T09:04:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4WoRAAV
Lat Location
(32.83015389698178000,-96.85590018430732000)
20-00494669
Service Request Number: 20-00494669 • Address: 3209 EMMETT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00494669
Address
3209 EMMETT ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T09:47:59.000
Update Date
2020-05-14T12:25:44.000
Closed Date
2020-05-13T09:47:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCI3oAAH
Lat Location
(32.73255087781388000,-96.87308625036626000)
20-00378578
Service Request Number: 20-00378578 • Address: MADDOX AVE & PLEASANT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00378578
Address
MADDOX AVE & PLEASANT DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T07:38:29.000
Update Date
2020-04-14T09:52:40.000
Closed Date
2020-04-14T07:38:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0BtAAL
Lat Location
(32.73323153905169000,-96.67861856632383000)
20-00457452
Service Request Number: 20-00457452 • Address: 7110 WESTER WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00457452
Address
7110 WESTER WAY, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T08:45:53.000
Update Date
2020-05-14T12:12:49.000
Closed Date
2020-05-04T08:45:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAecQAAT
Lat Location
(32.98508071367909600,-96.78367698211058000)
20-00266057
Service Request Number: 20-00266057 • Address: 6018 GOLIAD AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00266057
Address
6018 GOLIAD AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T07:57:54.000
Update Date
2020-03-17T15:19:42.000
Closed Date
2020-03-16T07:57:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Cw8AAF
Lat Location
(32.81859476260126500,-96.76329656529170000)
20-00377746
Service Request Number: 20-00377746 • Address: 18800 LINA ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00377746
Address
18800 LINA ST, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:49:27.000
Update Date
2020-04-14T10:26:03.000
Closed Date
2020-04-13T16:49:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFyC2AAL
Lat Location
(33.00715795247237000,-96.84808438054553000)
20-00615422
Service Request Number: 20-00615422 • Address: 4020 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00615422
Address
4020 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:03:41.000
Update Date
2020-06-15T09:45:26.000
Closed Date
2020-06-15T09:03:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwxIfAAJ
Lat Location
(32.81802637585827400,-96.80227215810170000)
20-00379695
Service Request Number: 20-00379695 • Address: 2240 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00379695
Address
2240 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:36:15.000
Update Date
2020-04-14T10:38:36.000
Closed Date
2020-04-14T10:36:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2RJAA1
Lat Location
(32.89545811861978600,-96.90326293901965000)
20-00267195
Service Request Number: 20-00267195 • Address: 6260 VELASCO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00267195
Address
6260 VELASCO AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:30:59.000
Update Date
2020-03-17T15:18:10.000
Closed Date
2020-03-16T10:30:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5F4nAAF
Lat Location
(32.82099761253433000,-96.75705843515809000)
20-00775862
Service Request Number: 20-00775862 • Address: 9540 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00775862
Address
9540 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T15:02:45.000
Update Date
2020-07-28T17:48:05.000
Closed Date
2020-07-28T15:02:45.000
Priority
MCC
Method Received Description
Email
Unique Key
500t000000XeKV0AAN
Lat Location
(32.73399642008973000,-96.65804555623734000)
20-00273665
Service Request Number: 20-00273665 • Address: 1550 EMPIRE CENTRAL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00273665
Address
1550 EMPIRE CENTRAL, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:21:38.000
Update Date
2020-03-17T15:11:26.000
Closed Date
2020-03-17T13:21:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5R47AAF
Lat Location
(32.82650764056713000,-96.86489102636800000)
20-00232703
Service Request Number: 20-00232703 • Address: MAIN ST & MURPHY ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00232703
Address
MAIN ST & MURPHY ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-03-06T11:17:59.000
Update Date
2020-03-17T14:54:50.000
Closed Date
2020-03-06T11:17:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnKuVAAV
Lat Location
(32.78010928020941000,-96.80177537360525000)
20-00379408
Service Request Number: 20-00379408 • Address: 502 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00379408
Address
502 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:03:42.000
Update Date
2020-04-14T10:05:30.000
Closed Date
2020-04-14T10:03:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1P9AAL
Lat Location
(32.74904984584646000,-96.84400206788878000)
20-00461119
Service Request Number: 20-00461119 • Address: 8711 MOSSWOOD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00461119
Address
8711 MOSSWOOD DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-04T15:26:45.000
Update Date
2020-05-14T12:11:12.000
Closed Date
2020-05-04T15:26:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAlBvAAL
Lat Location
(32.75620218439108000,-96.67119891907238000)
20-00274328
Service Request Number: 20-00274328 • Address: MOLER ST & KEATS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00274328
Address
MOLER ST & KEATS DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T14:42:17.000
Update Date
2020-03-17T14:45:20.000
Closed Date
2020-03-17T14:42:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5SBsAAN
Lat Location
(32.73048110618745000,-96.88216640905135000)
20-00616002
Service Request Number: 20-00616002 • Address: 12225 WILLOWDELL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00616002
Address
12225 WILLOWDELL DR, DALLAS, TX, 75243
City Council District
10
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-06T14:58:29.000
Update Date
2020-06-15T10:18:12.000
Closed Date
2020-06-06T14:58:29.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwyfWAAR
Lat Location
(32.91648454553437000,-96.76388172755840000)
20-00615801
Service Request Number: 20-00615801 • Address: 2728 ANDREA LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00615801
Address
2728 ANDREA LN, DALLAS, TX, 75228
City Council District
9
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:48:29.000
Update Date
2020-06-15T09:48:35.000
Closed Date
2020-06-15T09:48:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwxtiAAB
Lat Location
(32.82765598212408000,-96.66772698356570000)
20-00070810
Service Request Number: 20-00070810 • Address: 1339 S FITZHUGH AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00070810
Address
1339 S FITZHUGH AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-22T14:00:02.000
Update Date
2020-03-17T15:32:48.000
Closed Date
2020-01-22T14:00:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3HocAAF
Lat Location
(32.78577249604780000,-96.75332335593434000)
20-00867531
Service Request Number: 20-00867531 • Address: 3614 KENILWORTH ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00867531
Address
3614 KENILWORTH ST, DALLAS, TX, 75210
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-25T16:11:09.000
Update Date
2020-09-09T13:48:46.000
Closed Date
2020-08-25T16:11:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YipokAAB
Lat Location
(32.76347625651547000,-96.74533138161759000)
20-00373949
Service Request Number: 20-00373949 • Address: 3425 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00373949
Address
3425 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-13T09:36:29.000
Update Date
2020-04-14T09:52:06.000
Closed Date
2020-04-13T09:36:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFry8AAD
Lat Location
(32.70192192743772000,-96.84022885517327000)
20-00264333
Service Request Number: 20-00264333 • Address: 203 N CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00264333
Address
203 N CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T15:00:36.000
Update Date
2020-03-17T14:45:23.000
Closed Date
2020-03-14T15:00:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T592qAAB
Lat Location
(32.74648697355928000,-96.84293790748042000)
20-00500639
Service Request Number: 20-00500639 • Address: 9314 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00500639
Address
9314 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:20:34.000
Update Date
2020-05-14T11:58:04.000
Closed Date
2020-05-14T11:20:34.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCVP2AAP
Lat Location
(32.74535295335226000,-96.98134681333853000)
20-00501142
Service Request Number: 20-00501142 • Address: 6439 FISHER RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00501142
Address
6439 FISHER RD, DALLAS, TX, 75214
City Council District
14
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:19:34.000
Update Date
2020-05-14T12:19:40.000
Closed Date
2020-05-14T12:19:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCWVDAA5
Lat Location
(32.85409072286354000,-96.75052563900283000)
20-00274724
Service Request Number: 20-00274724 • Address: 4500 SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00274724
Address
4500 SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T15:27:16.000
Update Date
2020-03-17T15:29:34.000
Closed Date
2020-03-17T15:27:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5SrEAAV
Lat Location
(32.68130812324527000,-96.74494143617923000)
20-00274540
Service Request Number: 20-00274540 • Address: 2915 MORNING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00274540
Address
2915 MORNING AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Boarding Home Facilities - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-08-10T23:59:00.000
Status
New
Created Date
2020-03-17T15:07:05.000
Update Date
2020-03-17T15:07:17.000
Closed Date
2020-03-17T15:07:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5SZyAAN
Lat Location
(32.77179820902685000,-96.74444615714908000)
20-00689168
Service Request Number: 20-00689168 • Address: 2414 HIGHWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00689168
Address
2414 HIGHWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-07-04T01:20:35.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2020-07-04T01:20:35.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwjIqAAJ
Lat Location
(32.82864816351701600,-96.67516967137476000)
20-00488492
Service Request Number: 20-00488492 • Address: 2855 GROSS RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00488492
Address
2855 GROSS RD, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T17:30:08.000
Update Date
2020-05-14T11:55:23.000
Closed Date
2020-05-11T17:30:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC2wtAAD
Lat Location
(32.81423048361756000,-96.66577547856984000)
20-00274470
Service Request Number: 20-00274470 • Address: 3410 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00274470
Address
3410 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:59:04.000
Update Date
2020-03-17T15:18:19.000
Closed Date
2020-03-17T14:59:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5SSxAAN
Lat Location
(32.71415619640117000,-96.76650491533121000)
20-00248586
Service Request Number: 20-00248586 • Address: 1906 PENNSYLVANIA AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00248586
Address
1906 PENNSYLVANIA AVE, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-10T16:02:44.000
Update Date
2020-03-17T15:26:13.000
Closed Date
2020-03-10T16:02:44.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4d3rAAB
Lat Location
(32.76189476977620000,-96.77307372158494000)
20-00169080
Service Request Number: 20-00169080 • Address: 1352 OAK LAWN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00169080
Address
1352 OAK LAWN AVE, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-02-18T18:07:19.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-02-18T18:07:19.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rkt9kAAB
Lat Location
(32.79388329027195000,-96.82193702942958000)
20-00273875
Service Request Number: 20-00273875 • Address: 5336 ROCKCLIFF PL, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00273875
Address
5336 ROCKCLIFF PL, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:51:05.000
Update Date
2020-03-17T15:22:36.000
Closed Date
2020-03-17T13:51:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5RMzAAN
Lat Location
(32.86357361720965000,-96.82193999631579000)
20-00379570
Service Request Number: 20-00379570 • Address: 8126 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00379570
Address
8126 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:22:24.000
Update Date
2020-04-14T10:26:11.000
Closed Date
2020-04-14T10:22:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2CsAAL
Lat Location
(32.73413696412891500,-96.68181406502184000)
20-00218816
Service Request Number: 20-00218816 • Address: 702 HOLCOMB RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00218816
Address
702 HOLCOMB RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T10:53:41.000
Update Date
2020-03-17T15:28:18.000
Closed Date
2020-03-03T10:53:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnnGAAAZ
Lat Location
(32.72326561001002000,-96.67420026274185000)
20-00274298
Service Request Number: 20-00274298 • Address: 1618 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00274298
Address
1618 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T14:38:44.000
Update Date
2020-03-17T14:44:13.000
Closed Date
2020-03-17T14:38:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5SAyAAN
Lat Location
(32.72860870801732000,-96.81559785276662000)
20-00615543
Service Request Number: 20-00615543 • Address: 3110 S COCKRELL HILL RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00615543
Address
3110 S COCKRELL HILL RD, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:17:22.000
Update Date
2020-06-15T10:01:26.000
Closed Date
2020-06-15T09:17:22.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwxYFAAZ
Lat Location
(32.70695853265572600,-96.89131787825146000)
20-00259815
Service Request Number: 20-00259815 • Address: 1207 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00259815
Address
1207 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T08:47:25.000
Update Date
2020-03-17T15:38:53.000
Closed Date
2020-03-13T08:47:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T50jnAAB
Lat Location
(32.67291896755944000,-96.84172527281677000)
20-00274675
Service Request Number: 20-00274675 • Address: 9101 OLD HICKORY TRL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00274675
Address
9101 OLD HICKORY TRL, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T15:21:49.000
Update Date
2020-03-17T15:39:00.000
Closed Date
2020-03-17T15:21:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Sn7AAF
Lat Location
(32.63815075170762000,-96.86569855097221000)
20-00911652
Service Request Number: 20-00911652 • Address: 7309 AUTHON DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00911652
Address
7309 AUTHON DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T10:43:43.000
Update Date
2020-09-09T14:10:15.000
Closed Date
2020-09-09T10:43:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnzvHAAR
Lat Location
(32.97138731071462600,-96.78171184455749000)
20-00209294
Service Request Number: 20-00209294 • Address: 9429 HOMEPLACE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00209294
Address
9429 HOMEPLACE DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T16:07:33.000
Update Date
2020-03-17T15:23:29.000
Closed Date
2020-02-28T16:07:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmUMRAA3
Lat Location
(32.72515364111460000,-96.65930385378212000)
20-00379249
Service Request Number: 20-00379249 • Address: 6335 E UNIVERSITY BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00379249
Address
6335 E UNIVERSITY BLVD, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T15:20:03.000
Update Date
2020-04-14T09:46:35.000
Closed Date
2020-04-07T15:20:03.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG1TiAAL
Lat Location
(32.84572360705211000,-96.75394844624965000)
20-00263398
Service Request Number: 20-00263398 • Address: 4749 YANCY ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00263398
Address
4749 YANCY ST, DALLAS, TX, 75216
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-13T19:38:15.000
Update Date
2020-03-17T15:13:44.000
Closed Date
2020-03-13T19:38:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T57DFAAZ
Lat Location
(32.71344775346778000,-96.74275522985327000)
20-00379222
Service Request Number: 20-00379222 • Address: 2410 DUNCANVILLE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00379222
Address
2410 DUNCANVILLE RD, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:43:38.000
Update Date
2020-04-14T09:47:28.000
Closed Date
2020-04-14T09:43:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1QoAAL
Lat Location
(32.72030472997148000,-96.90855029969434000)
20-00361821
Service Request Number: 20-00361821 • Address: 4024 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00361821
Address
4024 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Graffiti Traffic Sign - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-09T08:53:28.000
Update Date
2020-04-14T09:57:44.000
Closed Date
2020-04-09T08:53:28.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFX8IAAX
Lat Location
(32.81240548374144000,-96.79293182484746000)
20-00379337
Service Request Number: 20-00379337 • Address: 3501 SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00379337
Address
3501 SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:55:38.000
Update Date
2020-04-14T09:56:56.000
Closed Date
2020-04-14T09:55:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1fAAAT
Lat Location
(32.67288666017706000,-96.76284164405133000)
20-00338931
Service Request Number: 20-00338931 • Address: 16921 BRUSHFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00338931
Address
16921 BRUSHFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-02T17:28:30.000
Update Date
2020-05-14T11:47:04.000
Closed Date
2020-04-02T17:28:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEpeiAAD
Lat Location
(32.98135087086845000,-96.79343149936136000)
20-00201486
Service Request Number: 20-00201486 • Address: 2521 BETHURUM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00201486
Address
2521 BETHURUM AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T09:32:02.000
Update Date
2020-03-17T15:17:28.000
Closed Date
2020-02-27T09:32:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmCYOAA3
Lat Location
(32.74514287342788000,-96.75446286487367000)
19-01315448
Service Request Number: 19-01315448 • Address: 1502 OAKLEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01315448
Address
1502 OAKLEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-24T00:59:00.000
Status
Closed
Created Date
2019-11-11T13:37:28.000
Update Date
2020-03-17T15:27:33.000
Closed Date
2019-11-11T13:37:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000ObTeWAAV
Lat Location
(32.70666156379026000,-96.80280748330546000)
20-00216974
Service Request Number: 20-00216974 • Address: 8510 GREENMOUND AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00216974
Address
8510 GREENMOUND AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T17:14:41.000
Update Date
2020-03-17T14:56:01.000
Closed Date
2020-03-02T17:14:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Snhy6AAB
Lat Location
(32.75083182841499500,-96.67544799285443000)
20-00868282
Service Request Number: 20-00868282 • Address: 11351 HILLGUARD RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00868282
Address
11351 HILLGUARD RD, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-25T21:04:38.000
Update Date
2020-09-09T14:23:10.000
Closed Date
2020-08-25T21:04:38.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YisLIAAZ
Lat Location
(32.90144538914433500,-96.70506495169465000)
20-00374941
Service Request Number: 20-00374941 • Address: 7431 BRENTCOVE CIR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00374941
Address
7431 BRENTCOVE CIR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-13T11:25:14.000
Update Date
2020-04-14T10:00:03.000
Closed Date
2020-04-13T11:25:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFtXYAA1
Lat Location
(32.85091417778301000,-96.73401069607671000)
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