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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00502148
Service Request Number: 20-00502148 • Address: 16822 MOSSY OAK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00502148
Address
16822 MOSSY OAK DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:27:26.000
Update Date
2020-05-14T15:15:25.000
Closed Date
2020-05-14T14:27:26.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCYktAAH
Lat Location
(32.97967492205134000,-96.78025452690636000)
20-00256010
Service Request Number: 20-00256010 • Address: 17610 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00256010
Address
17610 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T10:43:51.000
Update Date
2020-03-18T12:06:44.000
Closed Date
2020-03-12T10:43:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4srUAAR
Lat Location
(32.98787194402025600,-96.84202415802649000)
20-00467559
Service Request Number: 20-00467559 • Address: 6643 SAINT ANNE CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00467559
Address
6643 SAINT ANNE CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-06T08:18:19.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-05-06T08:18:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAyiMAAT
Lat Location
(32.97712643374505600,-96.79270018544867000)
20-00303346
Service Request Number: 20-00303346 • Address: 5832 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00303346
Address
5832 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-25T08:54:40.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-03-25T08:54:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDlYhAAL
Lat Location
(33.01107992653937000,-96.80789662956587000)
20-00331110
Service Request Number: 20-00331110 • Address: 7618 QUEENS GARDEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00331110
Address
7618 QUEENS GARDEN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-04-01T10:58:18.000
Update Date
2020-04-14T13:38:03.000
Closed Date
2020-04-01T10:58:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEaugAAD
Lat Location
(32.98121801317972000,-96.77605285718089000)
20-00271149
Service Request Number: 20-00271149 • Address: 3783 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00271149
Address
3783 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T07:34:35.000
Update Date
2020-03-18T13:18:29.000
Closed Date
2020-03-17T07:34:35.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5MchAAF
Lat Location
(32.99710686972400000,-96.84865783869310000)
20-00253324
Service Request Number: 20-00253324 • Address: 15701 NEDRA WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00253324
Address
15701 NEDRA WAY, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-03-11T15:29:47.000
Update Date
2020-03-18T12:58:57.000
Closed Date
2020-03-11T15:29:47.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4muAAAR
Lat Location
(32.96282572978947000,-96.79410755090570000)
20-00665564
Service Request Number: 20-00665564 • Address: 8212 BRISTLEGRASS WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00665564
Address
8212 BRISTLEGRASS WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:47:59.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-28T03:47:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wvll0AAB
Lat Location
(32.98638521419139400,-96.76062227727174000)
20-00130276
Service Request Number: 20-00130276 • Address: PRESTON RD & SNOWBIRD TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00130276
Address
PRESTON RD & SNOWBIRD TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-02-07T13:00:40.000
Update Date
2020-03-18T13:03:46.000
Closed Date
2020-02-07T13:00:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5ZpyAAF
Lat Location
(32.99394085614556000,-96.79997415738144000)
20-00278479
Service Request Number: 20-00278479 • Address: 3636 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00278479
Address
3636 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:50:56.000
Update Date
2020-03-18T12:57:20.000
Closed Date
2020-03-18T12:50:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5aTTAAZ
Lat Location
(32.99689091757209500,-96.85427602329361000)
20-00214891
Service Request Number: 20-00214891 • Address: 4108 WEST CREEK CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00214891
Address
4108 WEST CREEK CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-02T12:20:56.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-02T12:20:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SndJ4AAJ
Lat Location
(33.00231631059694600,-96.83816437177256000)
20-00381305
Service Request Number: 20-00381305 • Address: 3855 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00381305
Address
3855 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:39:00.000
Update Date
2020-04-14T14:56:28.000
Closed Date
2020-04-14T13:39:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG51iAAD
Lat Location
(32.99710553668961000,-96.84800069353989000)
20-00380842
Service Request Number: 20-00380842 • Address: 7229 WHISPERING PINES DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00380842
Address
7229 WHISPERING PINES DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:46:11.000
Update Date
2020-04-14T15:12:39.000
Closed Date
2020-04-14T12:46:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4G8AAL
Lat Location
(32.96796804424255400,-96.78337175935160000)
19-01231762
Service Request Number: 19-01231762 • Address: 7265 DOGWOOD CREEK LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01231762
Address
7265 DOGWOOD CREEK LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-31T23:59:00.000
Status
Closed
Created Date
2019-10-18T10:48:53.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-10-18T10:48:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NXUv4AAH
Lat Location
(33.00323092683988000,-96.78096942040759000)
20-00500039
Service Request Number: 20-00500039 • Address: 18300 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00500039
Address
18300 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:15:21.000
Update Date
2020-05-14T15:00:11.000
Closed Date
2020-05-14T10:15:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCUG1AAP
Lat Location
(32.99995417192029000,-96.78523807322050000)
20-00256755
Service Request Number: 20-00256755 • Address: 4608 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00256755
Address
4608 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T12:09:37.000
Update Date
2020-03-18T12:49:31.000
Closed Date
2020-03-12T12:09:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4u1WAAR
Lat Location
(32.99444923533723500,-96.83435555788317000)
20-00467875
Service Request Number: 20-00467875 • Address: 6015 LAUREL OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00467875
Address
6015 LAUREL OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-06T09:05:13.000
Update Date
2020-06-15T12:18:35.000
Closed Date
2020-05-06T09:05:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAzLEAA1
Lat Location
(32.97711544393235000,-96.80344493100648000)
20-00417289
Service Request Number: 20-00417289 • Address: CAMPBELL RD & DAVENPORT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00417289
Address
CAMPBELL RD & DAVENPORT RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-23T08:21:42.000
Update Date
2020-05-14T15:03:17.000
Closed Date
2020-04-23T08:21:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCgjUAAT
Lat Location
(32.97822717837269000,-96.79618239366319000)
20-00501943
Service Request Number: 20-00501943 • Address: 6805 ANGLEBLUFF CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00501943
Address
6805 ANGLEBLUFF CIR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:02:48.000
Update Date
2020-05-14T14:56:11.000
Closed Date
2020-05-14T14:02:48.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCYKRAA5
Lat Location
(32.96679745384451000,-96.79040148900842000)
20-00267432
Service Request Number: 20-00267432 • Address: 3800 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00267432
Address
3800 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:59:38.000
Update Date
2020-03-18T13:41:22.000
Closed Date
2020-03-16T10:59:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FTOAA3
Lat Location
(33.00498119276052000,-96.84865716101909000)
20-00554974
Service Request Number: 20-00554974 • Address: 6031 SPRINGFLOWER TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00554974
Address
6031 SPRINGFLOWER TRL, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-05-28T13:31:29.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-05-28T13:31:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEXezAAH
Lat Location
(32.97864150958197600,-96.80266447979938000)
20-00259105
Service Request Number: 20-00259105 • Address: 5834 BRUSHY CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00259105
Address
5834 BRUSHY CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T18:37:10.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-03-12T18:37:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4yOyAAJ
Lat Location
(33.00759570775953000,-96.80709814000213000)
20-00478378
Service Request Number: 20-00478378 • Address: 2612 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00478378
Address
2612 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T11:41:43.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-08T11:41:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBL1xAAH
Lat Location
(32.99314272724578000,-96.86821135622804000)
19-01188903
Service Request Number: 19-01188903 • Address: 3663 COPPER STONE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01188903
Address
3663 COPPER STONE DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-08T23:59:00.000
Status
Closed
Created Date
2019-10-07T09:25:08.000
Update Date
2020-07-12T01:08:48.000
Closed Date
2019-10-07T09:25:08.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000N4fv6AAB
Lat Location
(32.99150574207962000,-96.85202038476987000)
20-00135523
Service Request Number: 20-00135523 • Address: 6615 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00135523
Address
6615 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-09T18:55:22.000
Update Date
2020-03-18T15:34:59.000
Closed Date
2020-02-09T18:55:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5jvmAAB
Lat Location
(32.97791169446108500,-96.79365670500364000)
20-00241279
Service Request Number: 20-00241279 • Address: 17922 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00241279
Address
17922 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-09T11:53:16.000
Update Date
2020-03-18T15:25:51.000
Closed Date
2020-03-09T11:53:16.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4OirAAF
Lat Location
(32.99485919882983000,-96.78447213036297000)
20-00278879
Service Request Number: 20-00278879 • Address: 6016 KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00278879
Address
6016 KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T13:48:20.000
Status
Closed
Created Date
2020-03-18T13:48:13.000
Update Date
2020-03-18T15:05:52.000
Closed Date
2020-03-18T13:48:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5bEPAAZ
Lat Location
(32.97294331910007000,-96.80313303903432000)
20-00616440
Service Request Number: 20-00616440 • Address: ARAPAHO RD & GOLDEN CREEK RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00616440
Address
ARAPAHO RD & GOLDEN CREEK RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:08:52.000
Update Date
2020-06-15T11:54:47.000
Closed Date
2020-06-15T11:08:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwzdqAAB
Lat Location
(32.96222113887192500,-96.79817786970570000)
20-00243710
Service Request Number: 20-00243710 • Address: 6716 LOVINGTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00243710
Address
6716 LOVINGTON DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-09T16:24:41.000
Update Date
2020-03-18T15:27:31.000
Closed Date
2020-03-09T16:24:41.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4StAAAV
Lat Location
(33.00322426576795500,-96.78656435229314000)
20-00014347
Service Request Number: 20-00014347 • Address: 7735 EL PENSADOR DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00014347
Address
7735 EL PENSADOR DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-01-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-03T10:26:36.000
Update Date
2020-07-12T01:07:54.000
Closed Date
2020-01-03T10:26:36.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzzrSAAR
Lat Location
(32.96539919900100600,-96.77486239010450000)
20-00911476
Service Request Number: 20-00911476 • Address: 6415 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00911476
Address
6415 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T10:15:30.000
Update Date
2020-09-09T15:15:38.000
Closed Date
2020-09-09T10:15:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnzC6AAJ
Lat Location
(32.98260885427889400,-96.79539662605920000)
20-00263953
Service Request Number: 20-00263953 • Address: 18554 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00263953
Address
18554 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-14T11:37:06.000
Update Date
2020-03-18T14:59:15.000
Closed Date
2020-03-14T11:37:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58RkAAJ
Lat Location
(33.00612114473784000,-96.86249777392749000)
20-00267405
Service Request Number: 20-00267405 • Address: 17615 SEEDLING CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00267405
Address
17615 SEEDLING CT, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T10:56:27.000
Update Date
2020-03-18T15:14:44.000
Closed Date
2020-03-16T10:56:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FQKAA3
Lat Location
(32.99071829287375000,-96.86785417408966000)
20-00382702
Service Request Number: 20-00382702 • Address: 16302 ARBOR DOWNS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00382702
Address
16302 ARBOR DOWNS DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:07:13.000
Update Date
2020-04-14T16:07:19.000
Closed Date
2020-04-14T16:07:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG77xAAD
Lat Location
(32.97423320222327400,-96.78455858589119000)
20-00899969
Service Request Number: 20-00899969 • Address: 3555 MISTY MEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00899969
Address
3555 MISTY MEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-04T12:02:23.000
Update Date
2020-09-09T14:49:02.000
Closed Date
2020-09-04T12:02:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YwlsQAAR
Lat Location
(32.99399143358713400,-96.85612967657643000)
20-00270903
Service Request Number: 20-00270903 • Address: 6920 MIDDLE COVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00270903
Address
6920 MIDDLE COVE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T20:30:17.000
Update Date
2020-03-18T16:21:23.000
Closed Date
2020-03-16T20:30:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LLRAA3
Lat Location
(32.97030136928398000,-96.78870506379934000)
20-00271686
Service Request Number: 20-00271686 • Address: 7801 PENCROSS LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00271686
Address
7801 PENCROSS LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:12:02.000
Update Date
2020-03-18T16:31:24.000
Closed Date
2020-03-17T09:12:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NUaAAN
Lat Location
(32.97286400520311000,-96.77288585462266000)
20-00278862
Service Request Number: 20-00278862 • Address: 17910 WINDFLOWER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00278862
Address
17910 WINDFLOWER WAY, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:46:31.000
Update Date
2020-03-18T16:28:52.000
Closed Date
2020-03-18T13:46:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5bCdAAJ
Lat Location
(32.99610576399315000,-96.80346601155084000)
20-00613339
Service Request Number: 20-00613339 • Address: 4143 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00613339
Address
4143 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-13T14:12:03.000
Update Date
2020-06-15T13:38:16.000
Closed Date
2020-06-13T14:12:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwrrpAAB
Lat Location
(32.99276499549163000,-96.84109825504802000)
20-00270620
Service Request Number: 20-00270620 • Address: 18261 BRIGHTON GREEN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00270620
Address
18261 BRIGHTON GREEN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-16T17:30:40.000
Update Date
2020-03-18T15:42:30.000
Closed Date
2020-03-16T17:30:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KhLAAV
Lat Location
(32.99993497489858600,-96.78602956295575000)
20-00616006
Service Request Number: 20-00616006 • Address: 5915 TREE SHADOW PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00616006
Address
5915 TREE SHADOW PL, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:18:18.000
Update Date
2020-06-15T13:14:33.000
Closed Date
2020-06-15T10:18:18.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwyeyAAB
Lat Location
(33.00419574197109500,-96.80684102893206000)
20-00214146
Service Request Number: 20-00214146 • Address: 6757 ARAPAHO RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00214146
Address
6757 ARAPAHO RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-02T10:47:45.000
Update Date
2020-05-14T16:32:18.000
Closed Date
2020-03-02T10:47:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnbcdAAB
Lat Location
(32.96239770849622600,-96.79093798669444000)
20-00772666
Service Request Number: 20-00772666 • Address: CAMPBELL RD & PRESTON RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00772666
Address
CAMPBELL RD & PRESTON RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Graffiti Traffic Signal - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-10T18:00:21.000
Status
Closed
Created Date
2020-07-27T18:00:21.000
Update Date
2020-07-29T07:23:00.000
Closed Date
2020-07-27T18:00:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xe5O2AAJ
Lat Location
(32.98335819171549000,-96.80441869701644000)
20-00266575
Service Request Number: 20-00266575 • Address: 7759 LA VERDURA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00266575
Address
7759 LA VERDURA DR, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:15:16.000
Update Date
2020-03-18T17:33:05.000
Closed Date
2020-03-16T09:15:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5DvzAAF
Lat Location
(32.96701928460003500,-96.77385940421983000)
20-00270786
Service Request Number: 20-00270786 • Address: 6948 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00270786
Address
6948 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T19:00:45.000
Update Date
2020-03-18T16:40:51.000
Closed Date
2020-03-16T19:00:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5L5NAAV
Lat Location
(32.96691262746915600,-96.78867920720073000)
20-00777342
Service Request Number: 20-00777342 • Address: 17236 YELLOW BELLS DR, DALLAS • City Council District: 12
Service Request Number
20-00777342
Address
17236 YELLOW BELLS DR, DALLAS
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-12T23:59:00.000
Status
New
Created Date
2020-07-29T06:48:06.000
Update Date
2020-07-29T06:48:19.000
Closed Date
2020-07-29T06:48:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XePo8AAF
Lat Location
(32.98551185270421400,-96.75902545365042000)
20-00274281
Service Request Number: 20-00274281 • Address: 16923 OLD POND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00274281
Address
16923 OLD POND DR, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:37:03.000
Update Date
2020-03-18T17:31:21.000
Closed Date
2020-03-17T14:37:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5S9CAAV
Lat Location
(32.98055333021998000,-96.78385152995571000)
20-00236496
Service Request Number: 20-00236496 • Address: MCCALLUM BLVD & DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00236496
Address
MCCALLUM BLVD & DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-06T23:40:12.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-06T23:40:12.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnRDsAAN
Lat Location
(32.98541179013070500,-96.79381460115535000)
20-00265547
Service Request Number: 20-00265547 • Address: 15810 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00265547
Address
15810 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-15T16:30:26.000
Update Date
2020-03-18T18:21:40.000
Closed Date
2020-03-15T16:30:26.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5BAhAAN
Lat Location
(32.96327680508437000,-96.80242877363220000)
20-00902587
Service Request Number: 20-00902587 • Address: 6427 MIMMS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00902587
Address
6427 MIMMS DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-05T10:26:53.000
Update Date
2020-09-09T14:41:55.000
Closed Date
2020-09-05T10:26:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ywsw2AAB
Lat Location
(33.00092327326023000,-96.79247829490431000)
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